ABOUT US

NGA-Healthcare works with physician groups to credential them with insurance payers and negotiate their contracts for better rates, allowing them to earn more and stay ahead. To accomplish this, now more than ever, robust data analytics and secure, reliable IT systems are required to support our team. As we develop internal and external tools, we need a strong IT foundation to ensure our analysts, negotiators, and clients can work efficiently and securely.

JOB DESCRIPTION

We are seeking a proactive and skilled IT Systems Administrator to join our team and manage our company’s technological infrastructure. The ideal candidate will be responsible for administering our core software platforms, managing user accounts and security, and ensuring our team has the reliable hardware and network access they need to succeed. This role is crucial for maintaining the security and efficiency of our operations, particularly in a remote-first environment.

QUALIFICATIONS

• Proven experience in an IT Support or Systems Administration role.
• Hands-on experience with Google Workspace administration.
• Strong understanding of identity and access management principles.
• Proficiency in managing business networks, including WiFi security and VPN configuration.
• Experience with computer setup, administration, and troubleshooting for both macOS and Windows environments.
• A solid grasp of IT security best practices, including endpoint protection and multi-factor authentication (MFA).
• Excellent problem-solving skills and meticulous attention to detail.
• Strong communication skills with the ability to assist non-technical team members.
• Ability to work independently and manage multiple priorities effectively.

PREFERRED SKILLS

• Experience administering platforms like Monday.com, HubSpot, or Slack.
• Relevant IT certifications (e.g., Google Workspace Administrator, CompTIA Network+, Security+).
• Experience working in a startup or a remote-first company environment.
• Experience using Google Cloud Console a plus
• Knowledge of software development in Python or Javascript is a plus
• Understanding of databases, in particular PostgreSQL is a plus
  Job Type: Full-time
  Pay: From $50,000.00 per year

Benefits:

• Health insurance
• Paid time off

Work Location: Hybrid remote in Tucson, AZ 8571

• System Administration: Manage and administer key SaaS platforms, including Google Workspace, Monday.com, HubSpot, and Slack.
• User & Access Management: Oversee the entire user account lifecycle, including onboarding new employees, offboarding, and modifying access permissions to ensure security and compliance.
• Network & Security: Manage and secure our WiFi networks and VPNs for reliable remote access. Implement and monitor IT security policies and systems to protect company data and infrastructure.
• Hardware & Support: Procure, configure, and deploy employee hardware (laptops, peripherals) and software. Provide timely technical support and troubleshooting for all staff.
• Policy & Documentation: Develop and maintain documentation for IT processes, security procedures, and system configurations.