Hospitality Jobs in Australia

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Guest Service Agent at Minor International
Mackay, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Positive Attitude
Specialization
Candidates should have a demonstrated background in delivering high-quality service in a hospitality or customer-facing environment. They must maintain a polished presentation and be committed to a dynamic work schedule, including weekends and varying shifts.
Casual Food & Beverage Attendants at Minor International
Cessnock City Council, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Communication Skills, Team Player, Positive Attitude, Flexibility
Specialization
Previous hospitality or customer service experience is highly regarded. Strong communication skills and a passion for service are essential.
Sales Manager - Mercure Perth on Hay at Accor
Perth, Western Australia, Australia - Full Time
Skills Needed
Sales, Hospitality, Customer Relationships, Event Management, Business Development, Communication, Interpersonal Skills, Revenue Maximization, Account Management, Corporate Accommodation, Mice, Strategic Initiatives, Client Satisfaction, Hotel Operations, Results Driven, Relationship Building
Specialization
Experience in utilizing multiple mediums to communicate and build relationships with clients is essential. A strong focus on hotel operations and a results-driven attitude are also required.
Experience Required
Minimum 2 year(s)
Food & Beverage Attendant - Part Time or Casual at Accor
Devonport, Tasmania, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Communication Skills, Food Knowledge, Wine Recommendations, Team Collaboration, Event Setup, Cleanliness, Upselling, Problem Solving
Specialization
Previous customer service or hospitality experience is required along with a Responsible Service of Alcohol (RSA) Certificate. Candidates should have great communication skills and the ability to work various shifts, including weekends.
Guest Service Agent at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Communication Skills, Multitasking, Problem Solving, Computer Systems, Microsoft Office, Opera Cloud, Personal Presentation, Guest Relations, Cash Handling, Loyalty Programs, Teamwork, Time Management, Attention To Detail, Professionalism
Specialization
Previous customer service experience in a hotel environment is required along with strong knowledge of computer systems. Candidates must have strong communication skills and a genuine focus on customer service.
Guest Service Agent - Part Time at Minor International
Mackay, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Professional Presentation, Proactive Approach
Specialization
Candidates should have a background in delivering high-quality service in hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.
Portfolio Group Reservations Coordinator at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Organizational Skills, Problem Solving, Networking, Hospitality, Attention To Detail, Multi Tasking
Specialization
The ideal candidate should have previous experience in the hotel industry and a service-oriented mindset. Strong communication, organizational skills, and a proactive attitude are essential.
Experience Required
Minimum 2 year(s)
Food & Beverage Attendants at Minor International
Newcastle, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Communication Skills, Professional Presentation, Passion For Wellness, Flexibility
Specialization
Previous experience in hospitality or customer service is preferred, along with RSA certification. Excellent communication skills and a passion for wellness and guest service are essential.
Porter at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Luggage Handling, Communication, Local Knowledge, Teamwork, Time Management, Attention To Detail
Specialization
Previous experience in a hotel or serviced apartments is preferred, along with good English communication skills. A strong focus on hotel operations and the ability to work various shifts is essential.
Multi-Property Reservations Supervisor at Courtyard by Marriott Somerset KY
Melbourne, Victoria, Australia - Full Time
Skills Needed
Hospitality, Guest Experience, Operational Excellence, Leadership, Training, Communication, Analytical Skills, Problem Solving, Multitasking, Time Management, Group Bookings, Rate Management, Billing Processes, Team Player, Professionalism, Empathy
Specialization
Previous experience in Reservations or Front Office within a luxury hotel environment is required. Strong understanding of hotel systems and excellent leadership skills are essential.
Experience Required
Minimum 2 year(s)
Front Office All Rounder - Full Time at Accor
Hobart, Tasmania, Australia - Full Time
Skills Needed
Customer Service, Communication Skills, Attention To Detail, Teamwork, Initiative, Problem Solving, Valet Parking, Luggage Assistance, Guest Relations, Local Knowledge, Computer Literacy, Professionalism, Time Management, Flexibility, Hospitality, Positive Attitude
Specialization
Candidates should have an energetic, team-focused attitude and exceptional communication skills. A full Tasmanian Manual Driver's Licence is essential, along with the ability to work across a 24/7 roster.
Guest Service Agent / Reservations Agent at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Customer Service, Reservations, Multitasking, Problem Solving, Sales, Communication, Hospitality, Teamwork
Specialization
Previous experience in a hotel or customer service role is ideal. A natural communicator with a positive attitude and a proactive approach to sales is essential.
Night Guest Service Agent at Minor International
Port Stephens Council, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Communication, Problem Resolution, Professional Presentation, Attention To Detail, Teamwork, Time Management
Specialization
Successful candidates will have a demonstrated background in delivering high-quality service within a hospitality environment. They should maintain a polished and professional presentation while being fully committed to a dynamic work schedule.
Guest Service Agent at Adina Germany Holding GmbH Co KG
Melbourne, Victoria, Australia - Full Time
Skills Needed
Guest Services, Customer Service, Administration, Local Knowledge, Organization, Flexibility, Passion, Drive, Charisma, Teamwork, Problem Solving, Communication, Positive Mindset, Attention To Detail, Hospitality, Experience Management
Specialization
Candidates should have a passion for customer service and a positive attitude. Experience in hospitality or a related field is preferred but not mandatory.
Front Office All Rounder - Casual at Accor
Hobart, Tasmania, Australia - Full Time
Skills Needed
Customer Service, Communication, Attention To Detail, Teamwork, Problem Solving, Time Management, Initiative, Valet Parking, Guest Relations, Local Knowledge, Computer Literacy, Professionalism, Efficiency, Positive Attitude, Resilience, Hospitality
Specialization
Candidates should have an energetic, team-focused attitude and exceptional communication skills. A full Tasmanian Manual Driver's License is essential, along with the ability to work across a 24/7 roster.
Food & Beverage Attendants at Minor International
Bulga, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Communication Skills, Professional Presentation, Passion For Wellness, Flexibility
Specialization
Previous experience in hospitality or customer service is preferred, along with RSA certification. Excellent communication skills and a passion for guest service are essential.
Food & Beverage Attendant-2 at Travel Leisure Co
Airlie Beach, Queensland, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Teamwork, Communication, Problem Solving
Specialization
Candidates should possess a strong commitment to hospitality and customer service. Previous experience in a food and beverage setting is preferred but not mandatory.
Sales Manager - Mercure Perth on Hay at Accor
Perth, Western Australia, Australia - Full Time
Skills Needed
Sales, Hospitality, Customer Relationships, Event Management, Business Development, Communication, Interpersonal Skills, Revenue Maximization, Account Management, Corporate Accommodation, Mice, Strategic Initiatives, Client Satisfaction, Hotel Operations, Relationship Building, Results Driven
Specialization
Candidates should have experience in building relationships with clients and a strong focus on hotel operations and hospitality. A proven track record in driving revenue across Corporate, MICE, and Inbound segments is essential.
Experience Required
Minimum 2 year(s)
Food & Beverage Attendant at Minor International
Sunshine Coast, Queensland, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Communication Skills, Reliability, Flexibility, Menu Expertise, Professional Presentation, Warm Demeanor
Specialization
Candidates should have a warm demeanor, proven customer service experience, and a current RSA certification. Flexibility to work across a rotating roster, including weekends and public holidays, is essential.
Food & Beverage Attendant at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Communication Skills, Team Collaboration, Attention To Detail, Time Management, Multi Tasking, Product Knowledge
Specialization
Previous hospitality or customer service experience is required along with a strong passion for delivering memorable guest experiences. Candidates must possess excellent communication skills and a valid Responsible Service of Alcohol (RSA) certificate.
Guest Service Agent at Minor International
Mackay, Queensland, Australia -
Full Time


Start Date

Immediate

Expiry Date

31 Dec, 25

Salary

46.73

Posted On

02 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication, Problem Resolution, Attention to Detail, Hospitality, Teamwork, Time Management, Positive Attitude

Industry

Hospitality

Description
Company Description Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed. Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture. Job Description Oaks Mackay Rivermarque Hotel are looking for a Casual Guest Service Agent who is passionate about providing excellent customer service to join the team. The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. Key Responsibilities Include: Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs. Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service. Oversee the accurate processing of guest reservations, updates, and special requests, utilising property management systems to ensure seamless scheduling and availability. Act as a primary point of contact for guests throughout their stay, offering prompt assistance, resolving issues, and providing personalised recommendations to enhance their experience. Shift Details (subject to change): Rotating roster across Monday to Sunday Shift times scheduled within 7:00am to 11:00pm Immediate start available Hourly rates (excluding super): Monday - Friday: $33.38 per hour Saturday: $40.05 per hour Sunday: $46.73 per hour Qualifications Successful candidates will have: Demonstrated background in delivering high-quality service within a hotel, hospitality, or customer-facing environment. Exceptional ability to articulate information clearly and effectively across various mediums, ensuring precise and professional correspondence. Consistently delivers an exceptional standard of service, exhibiting a proactive and positive approach to addressing guest needs and exceeding expectations. Adept at fostering positive guest experiences and maintaining high satisfaction levels through attentive service and problem resolution. Maintains a polished and professional presentation, reflecting the values and standards of the organisation. Fully committed to a dynamic work schedule, including the ability to work weekends, public holidays, and varying shifts to meet operational requirements. Additional Information At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance: Career Growth: Learning and development programs to boost your career. Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family. Global Perks: International accommodation discounts across our hotel brands. Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ. Experiences: Discounted entertainment and activities. Banking and Insurance: Exclusive health insurance offers and workplace banking benefits. Generous Leave: Parental and birthday leave. Wellness Boost: EAP and tailored wellness support. Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth. Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.
Responsibilities
The Guest Service Agent is responsible for providing a warm and friendly reception to guests, ensuring a smooth check-in process and addressing any immediate inquiries. They act as the primary point of contact for guests throughout their stay, offering assistance and personalized recommendations.
Guest Service Agent at Minor International
Mackay, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Positive Attitude
Specialization
Candidates should have a demonstrated background in delivering high-quality service in a hospitality or customer-facing environment. They must maintain a polished presentation and be committed to a dynamic work schedule, including weekends and varying shifts.
Casual Food & Beverage Attendants at Minor International
Cessnock City Council, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Communication Skills, Team Player, Positive Attitude, Flexibility
Specialization
Previous hospitality or customer service experience is highly regarded. Strong communication skills and a passion for service are essential.
Sales Manager - Mercure Perth on Hay at Accor
Perth, Western Australia, Australia - Full Time
Skills Needed
Sales, Hospitality, Customer Relationships, Event Management, Business Development, Communication, Interpersonal Skills, Revenue Maximization, Account Management, Corporate Accommodation, Mice, Strategic Initiatives, Client Satisfaction, Hotel Operations, Results Driven, Relationship Building
Specialization
Experience in utilizing multiple mediums to communicate and build relationships with clients is essential. A strong focus on hotel operations and a results-driven attitude are also required.
Experience Required
Minimum 2 year(s)
Food & Beverage Attendant - Part Time or Casual at Accor
Devonport, Tasmania, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Communication Skills, Food Knowledge, Wine Recommendations, Team Collaboration, Event Setup, Cleanliness, Upselling, Problem Solving
Specialization
Previous customer service or hospitality experience is required along with a Responsible Service of Alcohol (RSA) Certificate. Candidates should have great communication skills and the ability to work various shifts, including weekends.
Guest Service Agent at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Communication Skills, Multitasking, Problem Solving, Computer Systems, Microsoft Office, Opera Cloud, Personal Presentation, Guest Relations, Cash Handling, Loyalty Programs, Teamwork, Time Management, Attention To Detail, Professionalism
Specialization
Previous customer service experience in a hotel environment is required along with strong knowledge of computer systems. Candidates must have strong communication skills and a genuine focus on customer service.
Guest Service Agent - Part Time at Minor International
Mackay, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Professional Presentation, Proactive Approach
Specialization
Candidates should have a background in delivering high-quality service in hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.
Portfolio Group Reservations Coordinator at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Organizational Skills, Problem Solving, Networking, Hospitality, Attention To Detail, Multi Tasking
Specialization
The ideal candidate should have previous experience in the hotel industry and a service-oriented mindset. Strong communication, organizational skills, and a proactive attitude are essential.
Experience Required
Minimum 2 year(s)
Food & Beverage Attendants at Minor International
Newcastle, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Communication Skills, Professional Presentation, Passion For Wellness, Flexibility
Specialization
Previous experience in hospitality or customer service is preferred, along with RSA certification. Excellent communication skills and a passion for wellness and guest service are essential.
Porter at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Luggage Handling, Communication, Local Knowledge, Teamwork, Time Management, Attention To Detail
Specialization
Previous experience in a hotel or serviced apartments is preferred, along with good English communication skills. A strong focus on hotel operations and the ability to work various shifts is essential.
Multi-Property Reservations Supervisor at Courtyard by Marriott Somerset KY
Melbourne, Victoria, Australia - Full Time
Skills Needed
Hospitality, Guest Experience, Operational Excellence, Leadership, Training, Communication, Analytical Skills, Problem Solving, Multitasking, Time Management, Group Bookings, Rate Management, Billing Processes, Team Player, Professionalism, Empathy
Specialization
Previous experience in Reservations or Front Office within a luxury hotel environment is required. Strong understanding of hotel systems and excellent leadership skills are essential.
Experience Required
Minimum 2 year(s)
Front Office All Rounder - Full Time at Accor
Hobart, Tasmania, Australia - Full Time
Skills Needed
Customer Service, Communication Skills, Attention To Detail, Teamwork, Initiative, Problem Solving, Valet Parking, Luggage Assistance, Guest Relations, Local Knowledge, Computer Literacy, Professionalism, Time Management, Flexibility, Hospitality, Positive Attitude
Specialization
Candidates should have an energetic, team-focused attitude and exceptional communication skills. A full Tasmanian Manual Driver's Licence is essential, along with the ability to work across a 24/7 roster.
Guest Service Agent / Reservations Agent at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Customer Service, Reservations, Multitasking, Problem Solving, Sales, Communication, Hospitality, Teamwork
Specialization
Previous experience in a hotel or customer service role is ideal. A natural communicator with a positive attitude and a proactive approach to sales is essential.
Night Guest Service Agent at Minor International
Port Stephens Council, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Communication, Problem Resolution, Professional Presentation, Attention To Detail, Teamwork, Time Management
Specialization
Successful candidates will have a demonstrated background in delivering high-quality service within a hospitality environment. They should maintain a polished and professional presentation while being fully committed to a dynamic work schedule.
Guest Service Agent at Adina Germany Holding GmbH Co KG
Melbourne, Victoria, Australia - Full Time
Skills Needed
Guest Services, Customer Service, Administration, Local Knowledge, Organization, Flexibility, Passion, Drive, Charisma, Teamwork, Problem Solving, Communication, Positive Mindset, Attention To Detail, Hospitality, Experience Management
Specialization
Candidates should have a passion for customer service and a positive attitude. Experience in hospitality or a related field is preferred but not mandatory.
Front Office All Rounder - Casual at Accor
Hobart, Tasmania, Australia - Full Time
Skills Needed
Customer Service, Communication, Attention To Detail, Teamwork, Problem Solving, Time Management, Initiative, Valet Parking, Guest Relations, Local Knowledge, Computer Literacy, Professionalism, Efficiency, Positive Attitude, Resilience, Hospitality
Specialization
Candidates should have an energetic, team-focused attitude and exceptional communication skills. A full Tasmanian Manual Driver's License is essential, along with the ability to work across a 24/7 roster.
Food & Beverage Attendants at Minor International
Bulga, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Communication Skills, Professional Presentation, Passion For Wellness, Flexibility
Specialization
Previous experience in hospitality or customer service is preferred, along with RSA certification. Excellent communication skills and a passion for guest service are essential.
Food & Beverage Attendant-2 at Travel Leisure Co
Airlie Beach, Queensland, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Teamwork, Communication, Problem Solving
Specialization
Candidates should possess a strong commitment to hospitality and customer service. Previous experience in a food and beverage setting is preferred but not mandatory.
Sales Manager - Mercure Perth on Hay at Accor
Perth, Western Australia, Australia - Full Time
Skills Needed
Sales, Hospitality, Customer Relationships, Event Management, Business Development, Communication, Interpersonal Skills, Revenue Maximization, Account Management, Corporate Accommodation, Mice, Strategic Initiatives, Client Satisfaction, Hotel Operations, Relationship Building, Results Driven
Specialization
Candidates should have experience in building relationships with clients and a strong focus on hotel operations and hospitality. A proven track record in driving revenue across Corporate, MICE, and Inbound segments is essential.
Experience Required
Minimum 2 year(s)
Food & Beverage Attendant at Minor International
Sunshine Coast, Queensland, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Communication Skills, Reliability, Flexibility, Menu Expertise, Professional Presentation, Warm Demeanor
Specialization
Candidates should have a warm demeanor, proven customer service experience, and a current RSA certification. Flexibility to work across a rotating roster, including weekends and public holidays, is essential.
Food & Beverage Attendant at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Communication Skills, Team Collaboration, Attention To Detail, Time Management, Multi Tasking, Product Knowledge
Specialization
Previous hospitality or customer service experience is required along with a strong passion for delivering memorable guest experiences. Candidates must possess excellent communication skills and a valid Responsible Service of Alcohol (RSA) certificate.
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