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Hospitality Jobs in Australia

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Guest Service Agent at Minor International
Mackay, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Positive Attitude
Specialization
Candidates should have a demonstrated background in delivering high-quality service in a hospitality or customer-facing environment. They must maintain a polished presentation and be committed to a dynamic work schedule, including weekends and varying shifts.
Portfolio Director of People & Culture at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
People Strategy, Leadership Coaching, Talent Planning, Employee Advocacy, Diversity, Equity, Inclusion, Esg Leadership, Relationship Building, Coaching, Development, Hospitality, Workforce Planning, Industrial Relations, Workers' Compensation, High Performing Cultures
Specialization
Candidates should have proven experience in multi-site or regional roles, ideally within hospitality or service industries, along with deep knowledge of Australian employment law. A passion for people development and experience in ESG and DEI implementation are highly regarded.
Experience Required
Minimum 5 year(s)
Sales Manager - Mercure Perth on Hay at Accor
Perth, Western Australia, Australia - Full Time
Skills Needed
Sales, Hospitality, Customer Relationships, Event Management, Business Development, Communication, Interpersonal Skills, Revenue Maximization, Account Management, Corporate Accommodation, Mice, Strategic Initiatives, Client Satisfaction, Hotel Operations, Results Driven, Relationship Building
Specialization
Experience in utilizing multiple mediums to communicate and build relationships with clients is essential. A strong focus on hotel operations and a results-driven attitude are also required.
Experience Required
Minimum 2 year(s)
Guest Service Agent at Minor International
Sarina, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a background in delivering high-quality service in a hospitality or customer-facing environment. They must exhibit a proactive approach to guest needs and maintain a polished professional presentation.
Food & Beverage Attendants - Part Time at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Attention To Detail, Hospitality, Proactive Approach, Creativity, Knowledge Of Menus, Wine Pairing, Event Setup, Upselling, Engagement With Guests, Time Management, Resilience
Specialization
A current RSA Certificate is essential for all roles, along with a positive attitude and genuine passion for hospitality. Strong communication skills and the ability to work in a fast-paced environment are also required.
Beverage Operations Manager at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Beverage Management, Leadership, Wine Knowledge, Spirits Knowledge, Cocktail Knowledge, Cost Management, Supplier Negotiation, Training, Guest Experience, Creativity, Compliance, Product Knowledge, Team Development, Event Management, Rsa Certification, Hospitality
Specialization
Candidates should have a minimum of three years' experience in a senior beverage management role and possess strong leadership skills. Exceptional knowledge of wines, spirits, and cocktails, along with a guest-first mindset, is essential.
Experience Required
Minimum 2 year(s)
Chief Engineer at Accor
Perth, Western Australia, Australia - Full Time
Skills Needed
Leadership, Preventative Maintenance, Project Management, Communication, Relationship Building, Budget Management, Team Mentoring, Hospitality, Safety, Sustainability
Specialization
Candidates must have a trade qualification in electrical, mechanical, or a related engineering field, along with proven leadership experience in a complex environment. Strong business acumen and a passion for hospitality, safety, and sustainability are essential.
Experience Required
Minimum 5 year(s)
Restaurant Manager at Accor
Perth, Western Australia, Australia - Full Time
Skills Needed
Leadership, Team Motivation, Restaurant Operations, Problem Solving, Communication, Customer Service, Hospitality, Compliance, Reporting, Inventory Management, Payroll Management, Collaboration, Creativity, High Energy Environment, Culinary Excellence, Seasonal Menu Planning
Specialization
Candidates should have over 5 years of experience in a high-energy restaurant environment, preferably with pre-opening experience. Strong leadership, communication, and problem-solving skills are essential.
Experience Required
Minimum 5 year(s)
Casual Food & Beverage Attendants at Minor International
Cessnock City Council, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Communication Skills, Team Player, Positive Attitude, Flexibility
Specialization
Previous hospitality or customer service experience is highly regarded. Strong communication skills and a passion for service are essential.
Food & Beverage Supervisor at Accor
Hobart, Tasmania, Australia - Full Time
Skills Needed
Leadership, Food & Beverage Management, Guest Experience, Team Motivation, Service Excellence, Conflict Resolution, Communication, Organizational Skills, Attention To Detail, Local Marketing Knowledge, Flexibility, High Pressure Environment, Rsa Certificate, Hospitality, Calming Influence
Specialization
Previous experience in a leadership role within the hospitality industry is required. Candidates should possess a Responsible Service of Alcohol (RSA) Certificate and demonstrate strong communication and organizational skills.
Experience Required
Minimum 2 year(s)
Hotel Services Team Member at IHG Career
, , Australia - Full Time
Skills Needed
Hospitality, Customer Service, Communication, Teamwork, Flexibility, Professionalism, Valet Service, Concierge Support, Food Delivery, Guest Relations, Problem Solving, Attention To Detail, Multilingual Abilities, Time Management, Resilience, Presentation
Specialization
We are looking for individuals with a strong interest in hospitality and proven ability to deliver exceptional guest service. Candidates should have previous experience in customer-focused environments and possess a valid RSA certification.
Food & Beverage Attendants at Minor International
Cessnock, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Communication Skills, Professional Presentation, Passion For Wellness, Flexibility
Specialization
Previous experience in hospitality or customer service is preferred, along with RSA certification. Excellent communication skills and a passion for wellness and guest service are essential.
Night Auditor at Accor
Gold Coast City, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Time Management, Microsoft Office, Excel, Problem Solving, Attention To Detail, Hospitality, Pms, Night Audit, Team Player, Proactive, Resourceful, Autonomous, Dynamic Environment, Positive Attitude
Specialization
Previous experience as a Night Auditor in a high volume hotel is required, along with exceptional customer service and communication skills. Strong Microsoft Office skills and the ability to work autonomously in a fast-paced environment are also essential.
Experience Required
Minimum 2 year(s)
Food & Beverage Attendant at Minor International
Cairns, Queensland, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Communication Skills, Reliability, Flexibility, Menu Expertise, Order Taking, Professional Presentation
Specialization
Candidates should have a warm demeanor, proven customer service experience, and a current RSA certification. Previous experience in a waitstaff or bar role is preferred.
Food & Beverage Team Leader at Accor
Adelaide, South Australia, Australia - Full Time
Skills Needed
Food & Beverage Operations, Leadership, Teamwork, Communication, Problem Solving, Guest Satisfaction, Staff Rostering, Emotional Intelligence, Health And Safety Regulations, Inventory Management, Menu Implementation, Training, Motivation, Service Quality, Hospitality, High Quality Experiences
Specialization
Candidates should have a minimum of 2 years of experience in Food & Beverage, preferably in a premium hotel environment. Strong communication skills, leadership abilities, and knowledge of health and safety regulations are essential.
Experience Required
Minimum 2 year(s)
Hotel Manager at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Operational Leadership, Commercial Mindset, Revenue Management, Team Development, Strategic Thinking, Stakeholder Management, Data Driven Decision Making, Financial Management, Compliance, Risk Management, Sustainability, Customer Service, Marketing, Sales, Hospitality, Luxury Service
Specialization
Candidates should have proven success in a senior operational leadership role within a luxury hotel and a strong commercial background. Experience in developing high-performing teams and strategic thinking in a dynamic environment is essential.
Experience Required
Minimum 5 year(s)
Reservations Agent | InterContinental Sydney Coogee Beach at IHG Career
, , Australia - Full Time
Skills Needed
Reservations, Customer Service, Communication, Conflict Resolution, Attention To Detail, Stakeholder Management, Organizational Skills, Collaboration, Sales, Upselling, Revenue Management, Opera Property Management System, Hospitality, Teamwork, Guest Experience, Administrative Procedures
Specialization
The role requires a minimum of 6-12 months of experience in Front Office, Reservations, or Customer Service. Qualifications in Hotel Management or a related field are preferred, along with proficiency in relevant systems and excellent communication skills.
Food & Beverage Attendant at Minor International
Darwin, , Australia - Full Time
Skills Needed
Customer Service, Hospitality, Food Service, Beverage Service, Communication Skills, Reliability, Positive Attitude, Rsa Certification
Specialization
Candidates should have a warm demeanor, proven customer service experience, and a current RSA certification. Flexibility to work across a rotating roster, including weekends and public holidays, is essential.
Front Office All Rounder - Casual at Accor
Hobart, Tasmania, Australia - Full Time
Skills Needed
Customer Service, Communication, Attention To Detail, Teamwork, Problem Solving, Time Management, Initiative, Valet Parking, Guest Relations, Local Knowledge, Computer Literacy, Professionalism, Efficiency, Positive Attitude, Resilience, Hospitality
Specialization
Candidates should have an energetic, team-focused attitude and exceptional communication skills. A full Tasmanian Manual Driver's License is essential, along with the ability to work across a 24/7 roster.
Guest Service Agent at Minor International
Adelaide, South Australia, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a background in delivering high-quality service in a hospitality or customer-facing environment. They must demonstrate effective communication skills and a proactive approach to guest needs.
Guest Service Agent at Minor International
Mackay, Queensland, Australia -
Full Time

Start Date

Immediate

Expiry Date

31 Dec, 25

Salary

46.73

Posted On

02 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication, Problem Resolution, Attention to Detail, Hospitality, Teamwork, Time Management, Positive Attitude

Industry

Hospitality

Description
Company Description Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed. Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture. Job Description Oaks Mackay Rivermarque Hotel are looking for a Casual Guest Service Agent who is passionate about providing excellent customer service to join the team. The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. Key Responsibilities Include: Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs. Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service. Oversee the accurate processing of guest reservations, updates, and special requests, utilising property management systems to ensure seamless scheduling and availability. Act as a primary point of contact for guests throughout their stay, offering prompt assistance, resolving issues, and providing personalised recommendations to enhance their experience. Shift Details (subject to change): Rotating roster across Monday to Sunday Shift times scheduled within 7:00am to 11:00pm Immediate start available Hourly rates (excluding super): Monday - Friday: $33.38 per hour Saturday: $40.05 per hour Sunday: $46.73 per hour Qualifications Successful candidates will have: Demonstrated background in delivering high-quality service within a hotel, hospitality, or customer-facing environment. Exceptional ability to articulate information clearly and effectively across various mediums, ensuring precise and professional correspondence. Consistently delivers an exceptional standard of service, exhibiting a proactive and positive approach to addressing guest needs and exceeding expectations. Adept at fostering positive guest experiences and maintaining high satisfaction levels through attentive service and problem resolution. Maintains a polished and professional presentation, reflecting the values and standards of the organisation. Fully committed to a dynamic work schedule, including the ability to work weekends, public holidays, and varying shifts to meet operational requirements. Additional Information At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance: Career Growth: Learning and development programs to boost your career. Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family. Global Perks: International accommodation discounts across our hotel brands. Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ. Experiences: Discounted entertainment and activities. Banking and Insurance: Exclusive health insurance offers and workplace banking benefits. Generous Leave: Parental and birthday leave. Wellness Boost: EAP and tailored wellness support. Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth. Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.
Responsibilities
The Guest Service Agent is responsible for providing a warm and friendly reception to guests, ensuring a smooth check-in process and addressing any immediate inquiries. They act as the primary point of contact for guests throughout their stay, offering assistance and personalized recommendations.
Guest Service Agent at Minor International
Mackay, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Positive Attitude
Specialization
Candidates should have a demonstrated background in delivering high-quality service in a hospitality or customer-facing environment. They must maintain a polished presentation and be committed to a dynamic work schedule, including weekends and varying shifts.
Portfolio Director of People & Culture at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
People Strategy, Leadership Coaching, Talent Planning, Employee Advocacy, Diversity, Equity, Inclusion, Esg Leadership, Relationship Building, Coaching, Development, Hospitality, Workforce Planning, Industrial Relations, Workers' Compensation, High Performing Cultures
Specialization
Candidates should have proven experience in multi-site or regional roles, ideally within hospitality or service industries, along with deep knowledge of Australian employment law. A passion for people development and experience in ESG and DEI implementation are highly regarded.
Experience Required
Minimum 5 year(s)
Sales Manager - Mercure Perth on Hay at Accor
Perth, Western Australia, Australia - Full Time
Skills Needed
Sales, Hospitality, Customer Relationships, Event Management, Business Development, Communication, Interpersonal Skills, Revenue Maximization, Account Management, Corporate Accommodation, Mice, Strategic Initiatives, Client Satisfaction, Hotel Operations, Results Driven, Relationship Building
Specialization
Experience in utilizing multiple mediums to communicate and build relationships with clients is essential. A strong focus on hotel operations and a results-driven attitude are also required.
Experience Required
Minimum 2 year(s)
Guest Service Agent at Minor International
Sarina, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a background in delivering high-quality service in a hospitality or customer-facing environment. They must exhibit a proactive approach to guest needs and maintain a polished professional presentation.
Food & Beverage Attendants - Part Time at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Attention To Detail, Hospitality, Proactive Approach, Creativity, Knowledge Of Menus, Wine Pairing, Event Setup, Upselling, Engagement With Guests, Time Management, Resilience
Specialization
A current RSA Certificate is essential for all roles, along with a positive attitude and genuine passion for hospitality. Strong communication skills and the ability to work in a fast-paced environment are also required.
Beverage Operations Manager at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Beverage Management, Leadership, Wine Knowledge, Spirits Knowledge, Cocktail Knowledge, Cost Management, Supplier Negotiation, Training, Guest Experience, Creativity, Compliance, Product Knowledge, Team Development, Event Management, Rsa Certification, Hospitality
Specialization
Candidates should have a minimum of three years' experience in a senior beverage management role and possess strong leadership skills. Exceptional knowledge of wines, spirits, and cocktails, along with a guest-first mindset, is essential.
Experience Required
Minimum 2 year(s)
Chief Engineer at Accor
Perth, Western Australia, Australia - Full Time
Skills Needed
Leadership, Preventative Maintenance, Project Management, Communication, Relationship Building, Budget Management, Team Mentoring, Hospitality, Safety, Sustainability
Specialization
Candidates must have a trade qualification in electrical, mechanical, or a related engineering field, along with proven leadership experience in a complex environment. Strong business acumen and a passion for hospitality, safety, and sustainability are essential.
Experience Required
Minimum 5 year(s)
Restaurant Manager at Accor
Perth, Western Australia, Australia - Full Time
Skills Needed
Leadership, Team Motivation, Restaurant Operations, Problem Solving, Communication, Customer Service, Hospitality, Compliance, Reporting, Inventory Management, Payroll Management, Collaboration, Creativity, High Energy Environment, Culinary Excellence, Seasonal Menu Planning
Specialization
Candidates should have over 5 years of experience in a high-energy restaurant environment, preferably with pre-opening experience. Strong leadership, communication, and problem-solving skills are essential.
Experience Required
Minimum 5 year(s)
Casual Food & Beverage Attendants at Minor International
Cessnock City Council, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Communication Skills, Team Player, Positive Attitude, Flexibility
Specialization
Previous hospitality or customer service experience is highly regarded. Strong communication skills and a passion for service are essential.
Food & Beverage Supervisor at Accor
Hobart, Tasmania, Australia - Full Time
Skills Needed
Leadership, Food & Beverage Management, Guest Experience, Team Motivation, Service Excellence, Conflict Resolution, Communication, Organizational Skills, Attention To Detail, Local Marketing Knowledge, Flexibility, High Pressure Environment, Rsa Certificate, Hospitality, Calming Influence
Specialization
Previous experience in a leadership role within the hospitality industry is required. Candidates should possess a Responsible Service of Alcohol (RSA) Certificate and demonstrate strong communication and organizational skills.
Experience Required
Minimum 2 year(s)
Hotel Services Team Member at IHG Career
, , Australia - Full Time
Skills Needed
Hospitality, Customer Service, Communication, Teamwork, Flexibility, Professionalism, Valet Service, Concierge Support, Food Delivery, Guest Relations, Problem Solving, Attention To Detail, Multilingual Abilities, Time Management, Resilience, Presentation
Specialization
We are looking for individuals with a strong interest in hospitality and proven ability to deliver exceptional guest service. Candidates should have previous experience in customer-focused environments and possess a valid RSA certification.
Food & Beverage Attendants at Minor International
Cessnock, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Communication Skills, Professional Presentation, Passion For Wellness, Flexibility
Specialization
Previous experience in hospitality or customer service is preferred, along with RSA certification. Excellent communication skills and a passion for wellness and guest service are essential.
Night Auditor at Accor
Gold Coast City, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Time Management, Microsoft Office, Excel, Problem Solving, Attention To Detail, Hospitality, Pms, Night Audit, Team Player, Proactive, Resourceful, Autonomous, Dynamic Environment, Positive Attitude
Specialization
Previous experience as a Night Auditor in a high volume hotel is required, along with exceptional customer service and communication skills. Strong Microsoft Office skills and the ability to work autonomously in a fast-paced environment are also essential.
Experience Required
Minimum 2 year(s)
Food & Beverage Attendant at Minor International
Cairns, Queensland, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Communication Skills, Reliability, Flexibility, Menu Expertise, Order Taking, Professional Presentation
Specialization
Candidates should have a warm demeanor, proven customer service experience, and a current RSA certification. Previous experience in a waitstaff or bar role is preferred.
Food & Beverage Team Leader at Accor
Adelaide, South Australia, Australia - Full Time
Skills Needed
Food & Beverage Operations, Leadership, Teamwork, Communication, Problem Solving, Guest Satisfaction, Staff Rostering, Emotional Intelligence, Health And Safety Regulations, Inventory Management, Menu Implementation, Training, Motivation, Service Quality, Hospitality, High Quality Experiences
Specialization
Candidates should have a minimum of 2 years of experience in Food & Beverage, preferably in a premium hotel environment. Strong communication skills, leadership abilities, and knowledge of health and safety regulations are essential.
Experience Required
Minimum 2 year(s)
Hotel Manager at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Operational Leadership, Commercial Mindset, Revenue Management, Team Development, Strategic Thinking, Stakeholder Management, Data Driven Decision Making, Financial Management, Compliance, Risk Management, Sustainability, Customer Service, Marketing, Sales, Hospitality, Luxury Service
Specialization
Candidates should have proven success in a senior operational leadership role within a luxury hotel and a strong commercial background. Experience in developing high-performing teams and strategic thinking in a dynamic environment is essential.
Experience Required
Minimum 5 year(s)
Reservations Agent | InterContinental Sydney Coogee Beach at IHG Career
, , Australia - Full Time
Skills Needed
Reservations, Customer Service, Communication, Conflict Resolution, Attention To Detail, Stakeholder Management, Organizational Skills, Collaboration, Sales, Upselling, Revenue Management, Opera Property Management System, Hospitality, Teamwork, Guest Experience, Administrative Procedures
Specialization
The role requires a minimum of 6-12 months of experience in Front Office, Reservations, or Customer Service. Qualifications in Hotel Management or a related field are preferred, along with proficiency in relevant systems and excellent communication skills.
Food & Beverage Attendant at Minor International
Darwin, , Australia - Full Time
Skills Needed
Customer Service, Hospitality, Food Service, Beverage Service, Communication Skills, Reliability, Positive Attitude, Rsa Certification
Specialization
Candidates should have a warm demeanor, proven customer service experience, and a current RSA certification. Flexibility to work across a rotating roster, including weekends and public holidays, is essential.
Front Office All Rounder - Casual at Accor
Hobart, Tasmania, Australia - Full Time
Skills Needed
Customer Service, Communication, Attention To Detail, Teamwork, Problem Solving, Time Management, Initiative, Valet Parking, Guest Relations, Local Knowledge, Computer Literacy, Professionalism, Efficiency, Positive Attitude, Resilience, Hospitality
Specialization
Candidates should have an energetic, team-focused attitude and exceptional communication skills. A full Tasmanian Manual Driver's License is essential, along with the ability to work across a 24/7 roster.
Guest Service Agent at Minor International
Adelaide, South Australia, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a background in delivering high-quality service in a hospitality or customer-facing environment. They must demonstrate effective communication skills and a proactive approach to guest needs.