SUMMARY

Responsible for the set-up and service of assigned banquet bar or hospitality functions in accordance with resort policies and quality/safety standards. To obtain optimum guest satisfaction, promote return business and maximize profitability.

EDUCATION/EXPERIENCE

• High School Diploma or equivalent
• Must be at least 18 years of age, have a valid Michigan driver’s license and be insurable under the Resort’s policy

OTHER SKILLS AND ABILITIES

The position requires an outgoing personality, positive attitude, strong communication and multitasking skills. Sound judgment and leadership skills. Has skill in establishing and maintain effective working relationships with coworkers and guests. All positions require a team player attitude. Must understand and comply with all departmental and company rules, regulations, policies and procedures. A fine dining Bartender must be able to handle difficulties with guests and staff alike. Bartenders need excellent memory and organization skills, ensuring that all guests receive the correct orders. He or she must be willing to learn new concepts and ideas.
SUPERVISORY RESPONSIBILITIES (If applicable)
N/A

• Receive beverage assignments to set-up, service and clean
• Adhere to hotel/resort standards and state/local regulations, and to identify and correct potential problems
• Greet guests, reiterate service details and receive and execute any last minute instructions
• Follow all beverage service standards, including recipes and proper amounts
• Take corrective action if necessary to ensure success of function
• Review BEOs of assigned functions prior to function to ensure accuracy
• Stock bars with an appropriate amount to ensure continued guest satisfaction
• Check with assistant banquet manager on any up selling opportunities
• Maintain a clean and presentable bar area for overall appearance and guest satisfaction
• Work well under pressure and meet deadlines effectively
• Maintain proper cash controls
• Follow established bar breakdown procedures
• Complete all required records and consumption reports
• Maintain storage area levels and cleanliness
• Must follow proper grooming and dress standards set forth by the Employee Handbook
• Good rapport with fellow employees and reflect positive attitude
• Report to work on time, in uniform and with proper tool
• Complete all assignments requested of you
• Maintain a high standard of sanitation and safety
• Responsible for cleaning and sanitation of own area
• Maintain open line of communication with supervisor
• Must adhere to resort policy and State mandated laws as they apply to the sale of alcoholic beverages
• Must understand and abide by environmental practices of the resort
• Other duties as assigned