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Healthcare Jobs in United Arab Emirates

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Associate.Service Excellence.Medcare Management Office - Ansar Gallery at Aster DM Healthcare
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
English Proficiency, Empathy, Active Listening, Professional Communication, Data Entry, Typing Speed, Problem Solving, Customer Centricity, Outbound Calling, Complaint Handling, Patient Feedback Collection, Medical Terminology
Specialization
Candidates need 1-3 years of experience in customer service, specifically handling complaints and high-volume calling, preferably in a call center. Basic knowledge of hospital processes and medical terminology is preferred.
Experience Required
Minimum 2 year(s)
Registered Nurse.Nursing Services.Aster Hospital, Mankhool (Br. Of Aster DM at Aster DM Healthcare
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Nursing, Patient Care, Clinical Excellence, Healthcare Services
Specialization
Candidates must possess a Bachelor's degree. Professional nursing qualifications are required to operate within the hospital's clinical framework.
Experience Required
Minimum 2 year(s)
Registered Nurse.Nursing Services.Aster Hospital, Mankhool (Br. Of Aster DM at Aster DM Healthcare
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Nursing, Patient Care, Clinical Excellence, Healthcare Services
Specialization
Candidates must possess a Bachelor's degree. Professional nursing qualifications are required to operate within the Aster Hospital network.
Experience Required
Minimum 2 year(s)
Registered Nurse.Nursing Services.Aster Hospital, Mankhool (Br. Of Aster DM at Aster DM Healthcare
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Nursing, Patient Care, Clinical Excellence, Healthcare Services
Specialization
Candidates must be qualified as a Registered Nurse. The role requires a commitment to clinical excellence and patient-centric care.
Experience Required
Minimum 2 year(s)
Registered Nurse.Nursing Services.Aster Hospital, Mankhool (Br. Of Aster DM at Aster DM Healthcare
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Nursing, Patient Care, Clinical Excellence, Healthcare Services
Specialization
Candidates must possess a Bachelor's degree. Professional nursing qualifications are required to operate within the Aster Hospital network.
Experience Required
Minimum 2 year(s)
Registered Nurse.CTVS - ICU.Nursing Services.Aster Hospital, Al Qusais (Br. at Aster DM Healthcare
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Critical Care Nursing, Icu Nursing, Cardiothoracic Nursing, Patient Care, Clinical Excellence
Specialization
Candidates must be Registered Nurses with a Bachelor's degree. Experience in ICU or CTVS nursing is implied by the job title and department.
Experience Required
Minimum 2 year(s)
Registered Nurse.Nursing Services.Aster Cedars Hospital at Aster DM Healthcare
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Nursing, Patient Care, Clinical Excellence, Healthcare Services
Specialization
Candidates must possess a Bachelor's degree. Professional nursing qualifications are required to operate within the Aster Cedars Hospital framework.
Experience Required
Minimum 2 year(s)
Registered Nurse.Nursing Services.Aster Cedars Hospital at Aster DM Healthcare
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Nursing, Patient Care, Clinical Excellence, Healthcare Services
Specialization
Candidates must possess a Bachelor's degree. Professional nursing qualifications are required to serve as a Registered Nurse.
Experience Required
Minimum 2 year(s)
Registered Nurse.Emergency.Nursing Services.Aster Hospital, Al Qusais (Br. at Aster DM Healthcare
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Emergency Nursing, Patient Care, Clinical Excellence, Nursing Services
Specialization
Candidates must possess a Bachelor's degree in Nursing. Professional registration as a nurse is required for this clinical role.
Experience Required
Minimum 2 year(s)
Executive.Insurance.Medcare Women and Children Hospital (Br) at Aster DM Healthcare
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Insurance Billing, Corporate Billing, Medical Coding, Patient Registration, Cost Estimation, Claims Management, Reporting, Insurance Coordination
Specialization
Candidates must hold a postgraduate degree or diploma in management and a required certification in Medical Coding (CCA). A minimum of 2 to 3 years of experience in a similar role is required.
Experience Required
Minimum 2 year(s)
Pharmacist. Operations. Aster Pharmacies Group LLC at Aster DM Healthcare
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Pharmacy Operations, Clinical Excellence, Healthcare Management
Specialization
The candidate must be a qualified pharmacist capable of operating within a large-scale healthcare provider. Experience in pharmacy operations is expected.
Experience Required
Minimum 2 year(s)
Registered Nurse.Nursing Services.Aster Hospital, Mankhool (Br. Of Aster DM at Aster DM Healthcare
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Nursing, Patient Care, Clinical Excellence, Healthcare Services
Specialization
Candidates must hold a Bachelor's degree. Professional nursing registration is required for the Registered Nurse position.
Experience Required
Minimum 2 year(s)
Registered Nurse.Nursing Services.Aster Hospital, Mankhool (Br. Of Aster DM at Aster DM Healthcare
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Nursing, Patient Care, Clinical Excellence
Specialization
Candidates must possess a Bachelor's degree. Professional nursing qualifications are required to operate within the healthcare facility.
Experience Required
Minimum 2 year(s)
Associate.Billing.Medcare Hospital Sharjah (Br) at Aster DM Healthcare
, , United Arab Emirates - Full Time
Skills Needed
Medical Billing, Financial Accounting, Petty Cash Management, Audit, Revenue Collection, Financial Reporting, Patient Billing, Cash Handling
Specialization
Requires a Bachelor's or Master's degree in Finance, Accounting, or a related field. Candidates should have at least 2 years of experience in a similar role, preferably within the healthcare sector.
Experience Required
Minimum 2 year(s)
Head Nurse.Emergency. Nursing Services.Aster Hospital, Al Qusais (Br. Of As at Aster DM Healthcare
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Clinical Leadership, Emergency Nursing, Patient Care Coordination, Staff Management, Medication Administration, Infection Control, Accreditation Standards, Nursing Documentation, Resource Management, Blood Transfusion Safety, Patient Education, Duty Roster Preparation
Specialization
Requires a Bachelor's degree and the ability to lead a multidisciplinary nursing team in a high-pressure clinical environment. Must be proficient in clinical oversight, staff competency evaluation, and adherence to hospital protocols.
Experience Required
Minimum 5 year(s)
Senior Registered Nurse.Emergency.Nursing Services.Aster Hospital, Al Qusai at Aster DM Healthcare
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Emergency Nursing, Clinical Excellence, Patient Care, Nursing Services
Specialization
Candidates must possess a Bachelor's degree. Senior-level experience in emergency nursing is expected based on the job title.
Experience Required
Minimum 5 year(s)
Technician.Physiotherapy.Medcare Medical Centre Physio & Rehab Centre (Br) at Aster DM Healthcare
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Physiotherapy, Patient Care, Rehabilitation, Clinical Excellence
Specialization
The candidate should be qualified to work as a physiotherapy technician. Ability to maintain high standards of clinical excellence in a multi-specialty environment is expected.
Senior Executive.Call Center.Aster Online - Br of Aster Pharmacies Group LL at Aster DM Healthcare
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Query Resolution, Order Lifecycle Management, Refunds And Returns Processing, Stakeholder Coordination, Operational Excellence, Communication Skills, Attention To Detail, Problem Solving, Stakeholder Management, Order Management Systems
Specialization
Candidates should have 1 to 2 years of experience in e-commerce or customer operations with a strong performance track record. Familiarity with order management systems and strong communication skills are preferred.
Registered Nurse.Emergency.Nursing Services.Aster Hospital, Al Qusais (Br. at Aster DM Healthcare
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Emergency Nursing, Patient Care, Clinical Excellence, Nursing Services
Specialization
Candidates must hold a Bachelor's degree. Professional nursing registration is required to practice as a Registered Nurse.
Experience Required
Minimum 2 year(s)
Registered Nurse.Emergency.Nursing Services.Aster Hospital, Al Qusais (Br. at Aster DM Healthcare
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Emergency Nursing, Patient Care, Clinical Excellence, Triage
Specialization
Candidates must possess a Bachelor's degree. Professional nursing registration is required for the role of Registered Nurse.
Experience Required
Minimum 2 year(s)
Associate.Service Excellence.Medcare Management Office - Ansar Gallery at Aster DM Healthcare
Dubai, Dubai, United Arab Emirates -
Full Time

Start Date

Immediate

Expiry Date

03 Oct, 26

Salary

0.0

Posted On

05 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

English Proficiency, Empathy, Active Listening, Professional Communication, Data Entry, Typing Speed, Problem Solving, Customer Centricity, Outbound Calling, Complaint Handling, Patient Feedback Collection, Medical Terminology

Industry

Hospitals and Health Care

Description
Your Role: The Service Excellence Associate will be responsible for engaging with patients post their hospital interaction (Inpatient, Outpatient, and Emergency Room) after 72 hours of their visit. The role involves contacting patients through outbound calls, gathering feedback, understanding their needs, and empathizing with them based on their healthcare journey. Your Responsibilities:  • Make high-volume outbound calls to patients (post 72 hours of IP, OP & ER visits).  • Collect patient feedback on hospital services, facilities, and care provided.  • Identify patient needs, concerns, and queries.  • Demonstrate empathy and active listening while addressing patient experiences.  • Document feedback accurately in the system for reporting and analysis.  • Ensure patient confidentiality and compliance with healthcare communication protocols.  • Support service recovery efforts in coordination with the Line manager.  • Contribute to improving patient satisfaction scores by providing actionable insights.  Key Skills & Competencies: • Excellent communication skills (English language proficiency). Strong empathy, patience, and active  listening abilities.  • Ability to manage difficult conversations with professionalism.  • Data entry and documentation accuracy with a great typing speed  • Problem-solving and customer-centric mindset.  Qualifications & Experience:  • 1-3 years of experience in Customer Service roles handling complaints, feedback, and queries.  Preferred Call centre experience.  • Experience in high-volume Inbound/outbound calling is essential.  • Basic knowledge of hospital/clinic processes and medical terminology preferred.  • Understanding of healthcare unit operations will be an added advantage. Aster DM Healthcare Limited is one of the largest private healthcare service providers operating in multiple GCC states and is an emerging healthcare player in India. With an inherent emphasis on clinical excellence, we are one of the few entities in the world with a strong presence across primary, secondary, tertiary and quaternary healthcare through our hospitals, clinics and pharmacies. We have over 20,000 plus dedicated employees across the geographies that we are present in, delivering a simple yet strong promise to our different stakeholders: “We’ll treat you well.” We reach out to all economic segments in the GCC countries through our differentiated healthcare services across the “Aster”, “Medcare” and “Access” brands.  For more details please visit our website https://www.asterdmhealthcare.com/ [https://www.asterdmhealthcare.com/] Medcare Hospitals and Medical Centres (Medcare), the premium healthcare division of Aster DM Healthcare, is one of the pioneering healthcare providers in the region. With a focus on delivering a patient-centric journey as well as encouraging clinical excellence and state-of-the-art care, Medcare operates three multi-specialty hospitals including Medcare Hospital Safa Park Dubai, Medcare Hospital Sharjah and Medcare Women and Children Hospital in Dubai and one specialty hospital Medcare Orthopaedics & Spine Hospital. In addition, it has three specialty centres and 12 multi-specialty centres in key locations across Dubai and Sharjah. With a team of 350+ qualified healthcare professionals, Medcare promotes and supports the highest standards in preventive, curative and rehabilitative healthcare.  
Responsibilities
The Associate is responsible for conducting high-volume outbound calls to patients post-visit to gather feedback and understand their healthcare journey. They must document patient concerns accurately and support service recovery efforts to improve overall patient satisfaction scores.
Associate.Service Excellence.Medcare Management Office - Ansar Gallery at Aster DM Healthcare
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
English Proficiency, Empathy, Active Listening, Professional Communication, Data Entry, Typing Speed, Problem Solving, Customer Centricity, Outbound Calling, Complaint Handling, Patient Feedback Collection, Medical Terminology
Specialization
Candidates need 1-3 years of experience in customer service, specifically handling complaints and high-volume calling, preferably in a call center. Basic knowledge of hospital processes and medical terminology is preferred.
Experience Required
Minimum 2 year(s)
Registered Nurse.Nursing Services.Aster Hospital, Mankhool (Br. Of Aster DM at Aster DM Healthcare
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Nursing, Patient Care, Clinical Excellence, Healthcare Services
Specialization
Candidates must possess a Bachelor's degree. Professional nursing qualifications are required to operate within the hospital's clinical framework.
Experience Required
Minimum 2 year(s)
Registered Nurse.Nursing Services.Aster Hospital, Mankhool (Br. Of Aster DM at Aster DM Healthcare
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Nursing, Patient Care, Clinical Excellence, Healthcare Services
Specialization
Candidates must possess a Bachelor's degree. Professional nursing qualifications are required to operate within the Aster Hospital network.
Experience Required
Minimum 2 year(s)
Registered Nurse.Nursing Services.Aster Hospital, Mankhool (Br. Of Aster DM at Aster DM Healthcare
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Nursing, Patient Care, Clinical Excellence, Healthcare Services
Specialization
Candidates must be qualified as a Registered Nurse. The role requires a commitment to clinical excellence and patient-centric care.
Experience Required
Minimum 2 year(s)
Registered Nurse.Nursing Services.Aster Hospital, Mankhool (Br. Of Aster DM at Aster DM Healthcare
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Nursing, Patient Care, Clinical Excellence, Healthcare Services
Specialization
Candidates must possess a Bachelor's degree. Professional nursing qualifications are required to operate within the Aster Hospital network.
Experience Required
Minimum 2 year(s)
Registered Nurse.CTVS - ICU.Nursing Services.Aster Hospital, Al Qusais (Br. at Aster DM Healthcare
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Critical Care Nursing, Icu Nursing, Cardiothoracic Nursing, Patient Care, Clinical Excellence
Specialization
Candidates must be Registered Nurses with a Bachelor's degree. Experience in ICU or CTVS nursing is implied by the job title and department.
Experience Required
Minimum 2 year(s)
Registered Nurse.Nursing Services.Aster Cedars Hospital at Aster DM Healthcare
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Nursing, Patient Care, Clinical Excellence, Healthcare Services
Specialization
Candidates must possess a Bachelor's degree. Professional nursing qualifications are required to operate within the Aster Cedars Hospital framework.
Experience Required
Minimum 2 year(s)
Registered Nurse.Nursing Services.Aster Cedars Hospital at Aster DM Healthcare
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Nursing, Patient Care, Clinical Excellence, Healthcare Services
Specialization
Candidates must possess a Bachelor's degree. Professional nursing qualifications are required to serve as a Registered Nurse.
Experience Required
Minimum 2 year(s)
Registered Nurse.Emergency.Nursing Services.Aster Hospital, Al Qusais (Br. at Aster DM Healthcare
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Emergency Nursing, Patient Care, Clinical Excellence, Nursing Services
Specialization
Candidates must possess a Bachelor's degree in Nursing. Professional registration as a nurse is required for this clinical role.
Experience Required
Minimum 2 year(s)
Executive.Insurance.Medcare Women and Children Hospital (Br) at Aster DM Healthcare
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Insurance Billing, Corporate Billing, Medical Coding, Patient Registration, Cost Estimation, Claims Management, Reporting, Insurance Coordination
Specialization
Candidates must hold a postgraduate degree or diploma in management and a required certification in Medical Coding (CCA). A minimum of 2 to 3 years of experience in a similar role is required.
Experience Required
Minimum 2 year(s)
Pharmacist. Operations. Aster Pharmacies Group LLC at Aster DM Healthcare
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Pharmacy Operations, Clinical Excellence, Healthcare Management
Specialization
The candidate must be a qualified pharmacist capable of operating within a large-scale healthcare provider. Experience in pharmacy operations is expected.
Experience Required
Minimum 2 year(s)
Registered Nurse.Nursing Services.Aster Hospital, Mankhool (Br. Of Aster DM at Aster DM Healthcare
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Nursing, Patient Care, Clinical Excellence, Healthcare Services
Specialization
Candidates must hold a Bachelor's degree. Professional nursing registration is required for the Registered Nurse position.
Experience Required
Minimum 2 year(s)
Registered Nurse.Nursing Services.Aster Hospital, Mankhool (Br. Of Aster DM at Aster DM Healthcare
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Nursing, Patient Care, Clinical Excellence
Specialization
Candidates must possess a Bachelor's degree. Professional nursing qualifications are required to operate within the healthcare facility.
Experience Required
Minimum 2 year(s)
Associate.Billing.Medcare Hospital Sharjah (Br) at Aster DM Healthcare
, , United Arab Emirates - Full Time
Skills Needed
Medical Billing, Financial Accounting, Petty Cash Management, Audit, Revenue Collection, Financial Reporting, Patient Billing, Cash Handling
Specialization
Requires a Bachelor's or Master's degree in Finance, Accounting, or a related field. Candidates should have at least 2 years of experience in a similar role, preferably within the healthcare sector.
Experience Required
Minimum 2 year(s)
Head Nurse.Emergency. Nursing Services.Aster Hospital, Al Qusais (Br. Of As at Aster DM Healthcare
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Clinical Leadership, Emergency Nursing, Patient Care Coordination, Staff Management, Medication Administration, Infection Control, Accreditation Standards, Nursing Documentation, Resource Management, Blood Transfusion Safety, Patient Education, Duty Roster Preparation
Specialization
Requires a Bachelor's degree and the ability to lead a multidisciplinary nursing team in a high-pressure clinical environment. Must be proficient in clinical oversight, staff competency evaluation, and adherence to hospital protocols.
Experience Required
Minimum 5 year(s)
Senior Registered Nurse.Emergency.Nursing Services.Aster Hospital, Al Qusai at Aster DM Healthcare
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Emergency Nursing, Clinical Excellence, Patient Care, Nursing Services
Specialization
Candidates must possess a Bachelor's degree. Senior-level experience in emergency nursing is expected based on the job title.
Experience Required
Minimum 5 year(s)
Technician.Physiotherapy.Medcare Medical Centre Physio & Rehab Centre (Br) at Aster DM Healthcare
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Physiotherapy, Patient Care, Rehabilitation, Clinical Excellence
Specialization
The candidate should be qualified to work as a physiotherapy technician. Ability to maintain high standards of clinical excellence in a multi-specialty environment is expected.
Senior Executive.Call Center.Aster Online - Br of Aster Pharmacies Group LL at Aster DM Healthcare
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Query Resolution, Order Lifecycle Management, Refunds And Returns Processing, Stakeholder Coordination, Operational Excellence, Communication Skills, Attention To Detail, Problem Solving, Stakeholder Management, Order Management Systems
Specialization
Candidates should have 1 to 2 years of experience in e-commerce or customer operations with a strong performance track record. Familiarity with order management systems and strong communication skills are preferred.
Registered Nurse.Emergency.Nursing Services.Aster Hospital, Al Qusais (Br. at Aster DM Healthcare
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Emergency Nursing, Patient Care, Clinical Excellence, Nursing Services
Specialization
Candidates must hold a Bachelor's degree. Professional nursing registration is required to practice as a Registered Nurse.
Experience Required
Minimum 2 year(s)
Registered Nurse.Emergency.Nursing Services.Aster Hospital, Al Qusais (Br. at Aster DM Healthcare
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Emergency Nursing, Patient Care, Clinical Excellence, Triage
Specialization
Candidates must possess a Bachelor's degree. Professional nursing registration is required for the role of Registered Nurse.
Experience Required
Minimum 2 year(s)