Overview

Work Type: Casual

Salary: Salary not specified

Grade: Grade not specified

Occupation: Health and allied health

Location: Melbourne - Western suburbs

Reference: 15209

Family Healthcare Support Worker

- $40.16 - $72.29 per hour (shift-dependent) + salary packaging

- Full job-training provided

- Great opportunity for school leavers, students, early retirees and parents returning to work

Various locations across Victoria – current availabilities in the following Council areas; Bayside, Casey, Cardinia, Monash, Knox, Yarra Ranges, Maroondah, Melton, Maribyrnong, Wyndham, Hume, Whittlesea.

About the RCH’s Family Healthcare Support Team The Family Healthcare Support team is an evolving service working with the Complex Care Hub to coordinate the out-of-hospital support for eligible families. The team provide support to children with complex medical needs in their home environment or other appropriate settings. Care is delivered independently, often in the absence of parents in line with the child's specific care plan.

This care plan is developed in collaboration with the family, their medical specialists, and other members of the RCH team.

What You’ll Do

As a successful Family Healthcare Support Worker you will:

- provide tailored care based on the patient’s needs outlined in their care plan, which may include personal care, specific medical interventions, giving tube feeds and medications

- maintain the safety and well-being of the child as outlined in the child specific training manual and report any concerns to the parents

- support children to access activities, education, and community outings, if appropriate

- and be responsible for the safe management of equipment during shift times

The Impact You’ll Make

Not only will you be joining the RCH’s heart-warming community, but you will also directly contribute to our vision through:

- building positive professional relationships with parents and children and strengthen RCH community bonds

- bridging the access to care gap by providing care to children within the comforts of their own community

Discover more

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- providing necessary respite for parents and family members, allowing them to other essential responsibilities

What You’ll Bring to the Team

As well as a keen attitude to learn you will have:

- a strong ability to complete verbal and written assessments delivered in English

- an ability to travel independently

- well-developed interpersonal skills and a professional demeanour

- efficient computer skills and the ability to enter data accurately

If this sounds like you, click here to view the position description.

What You’ll Get in Return

- Salary Packaging – Increase your take home pay by up to $11,500 per annum!

- Looking for a current set of wheels? We support Novated Leases through our partnership with SmartSalary

- Workplace Culture of continuous improvement, support and training

- Discounts on Private Health Insurance

- Help when you need it most! Counselling, financial coaching, legal support, nutritional support and specialist helpline services, and more through our EAP partner, Converge

- Unlimited access to select fitness facilities in your local area via Fitness Passport (after 3-months of continued service)

- Mandatory Occupational Violence and Aggression deescalation training for all staff – because your safety is our priority!

- Retail discounts and more!

Application Process

Things to know before applying:

- You will be required to answer multiple questions and we ask you allow 15-20 minutes to complete your application

- Due to our application portal, applications are best submitted on a computer, laptop or tablet device.

- This is a community/home-based role providing direct care for complex needs children.

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- By submitting an application you agree to the inherent requirements of the role and compliance with mandatory documents as outlined in the position description

- If successful, you will be required to attend a paid in-person training prior to commencing in the role (dates and times provided in advance).

To apply, please follow the online application link and upload a resume and a tailored cover letter outlining your skills, experience, and suitability for the position in line with the requirements of the position description.

Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced.

For more information about this position, please contact Diana Misela at [email protected]

The RCH is committed to a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people from culturally and/or linguistically diverse background, all members of the LGBTQI community and people with disability.

Infection, Prevention and Control Compliance

It is a requirement of RCH employment that you be vaccinated against Influenza annually for Category A and B roles, in compliance with any public health orders in place at the relevant time, unless you have a medical exception in line with those public health orders, which has been accepted by The Royal Children’s Hospital. Applicants will be required to provide their Australian Government Immunisation History Statement, as it is a requirement of the RCH to collect, record and hold vaccination information. It is also a requirement of your employment that you comply with any direction given by The Royal Children’s Hospital that you be vaccinated against, or prove immunity to, any other disease, unless you have a relevant exemption, and offers of employment are conditional on successful completion of background checks including reference checks.

Applications close Monday 28 September 2026 at 11.59pm Posted 14 September 2026

📌 Family Healthcare Support Worker (Melbourne)

🏢 Victorian Government

📍 Melbourne

Overview

Work Type: Casual

Salary: Salary not specified

Grade: Grade not specified

Occupation: Health and allied health

Location: Melbourne - Western suburbs

Reference: 15209

Family Healthcare Support Worker

- $40.16 - $72.29 per hour (shift-dependent) + salary packaging

- Full job-training provided

- Great opportunity for school leavers, students, early retirees and parents returning to work

Various locations across Victoria – current availabilities in the following Council areas; Bayside, Casey, Cardinia, Monash, Knox, Yarra Ranges, Maroondah, Melton, Maribyrnong, Wyndham, Hume, Whittlesea.

About the RCH’s Family Healthcare Support Team The Family Healthcare Support team is an evolving service working with the Complex Care Hub to coordinate the out-of-hospital support for eligible families. The team provide support to children with complex medical needs in their home environment or other appropriate settings. Care is delivered independently, often in the absence of parents in line with the child's specific care plan.

This care plan is developed in collaboration with the family, their medical specialists, and other members of the RCH team.

What You’ll Do

As a successful Family Healthcare Support Worker you will:

- provide tailored care based on the patient’s needs outlined in their care plan, which may include personal care, specific medical interventions, giving tube feeds and medications

- maintain the safety and well-being of the child as outlined in the child specific training manual and report any concerns to the parents

- support children to access activities, education, and community outings, if appropriate

- and be responsible for the safe management of equipment during shift times

The Impact You’ll Make

Not only will you be joining the RCH’s heart-warming community, but you will also directly contribute to our vision through:

- building positive professional relationships with parents and children and strengthen RCH community bonds

- bridging the access to care gap by providing care to children within the comforts of their own community

Discover more

Hire Resume Writers

Stream History Documentaries

Find Ergonomic Keyboards

- providing necessary respite for parents and family members, allowing them to other essential responsibilities

What You’ll Bring to the Team

As well as a keen attitude to learn you will have:

- a strong ability to complete verbal and written assessments delivered in English

- an ability to travel independently

- well-developed interpersonal skills and a professional demeanour

- efficient computer skills and the ability to enter data accurately

If this sounds like you, click here to view the position description.

What You’ll Get in Return

- Salary Packaging – Increase your take home pay by up to $11,500 per annum!

- Looking for a current set of wheels? We support Novated Leases through our partnership with SmartSalary

- Workplace Culture of continuous improvement, support and training

- Discounts on Private Health Insurance

- Help when you need it most! Counselling, financial coaching, legal support, nutritional support and specialist helpline services, and more through our EAP partner, Converge

- Unlimited access to select fitness facilities in your local area via Fitness Passport (after 3-months of continued service)

- Mandatory Occupational Violence and Aggression deescalation training for all staff – because your safety is our priority!

- Retail discounts and more!

Application Process

Things to know before applying:

- You will be required to answer multiple questions and we ask you allow 15-20 minutes to complete your application

- Due to our application portal, applications are best submitted on a computer, laptop or tablet device.

- This is a community/home-based role providing direct care for complex needs children.

Discover more

jobs

job

Download Interactive Maps

- By submitting an application you agree to the inherent requirements of the role and compliance with mandatory documents as outlined in the position description

- If successful, you will be required to attend a paid in-person training prior to commencing in the role (dates and times provided in advance).

To apply, please follow the online application link and upload a resume and a tailored cover letter outlining your skills, experience, and suitability for the position in line with the requirements of the position description.

Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced.

For more information about this position, please contact Diana Misela at [email protected]

The RCH is committed to a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people from culturally and/or linguistically diverse background, all members of the LGBTQI community and people with disability.

Infection, Prevention and Control Compliance

It is a requirement of RCH employment that you be vaccinated against Influenza annually for Category A and B roles, in compliance with any public health orders in place at the relevant time, unless you have a medical exception in line with those public health orders, which has been accepted by The Royal Children’s Hospital. Applicants will be required to provide their Australian Government Immunisation History Statement, as it is a requirement of the RCH to collect, record and hold vaccination information. It is also a requirement of your employment that you comply with any direction given by The Royal Children’s Hospital that you be vaccinated against, or prove immunity to, any other disease, unless you have a relevant exemption, and offers of employment are conditional on successful completion of background checks including reference checks.

Applications close Monday 28 September 2026 at 11.59pm Posted 14 September 2026

📌 Family Healthcare Support Worker (Melbourne)

🏢 Victorian Government

📍 Melbourne