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Hospitality Jobs in United Arab Emirates

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Guest Experience Expert - Telephone Operator at Fairfield Inn Suites by Marriott Mansfield
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Telephone Operation, Guest Service, Communication, Problem Solving, Attention To Detail, Teamwork, Customer Support, Multitasking, Professionalism, Confidentiality, Technical Support, Message Relay, Request Processing, Follow Up, Internet Access Assistance, Safety Reporting
Specialization
A high school diploma or G.E.D. equivalent is preferred, but no related work or supervisory experience is required. The position emphasizes the importance of professionalism, communication skills, and the ability to assist guests with unique needs.
Spa Therapist at Residence Inn by Marriott Toronto Vaughan
Jarn Yafour, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Massage Services, Body Treatments, Guest Assessment, Safety Procedures, Time Management, Customer Service, Professional Appearance, Confidentiality, Communication, Teamwork, Technical Skills, Licensure, Cleaning, Sales, Problem Solving, Physical Stamina
Specialization
A state or regional massage license is required along with at least one year of related work experience. Candidates should have a technical, trade, or vocational school degree.
Guest Arrival Team Leader (Bell Captain) at Courtyard by Marriott Somerset KY
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Guest Services, Customer Experience, Operational Needs, Guest Requests, Local Area Knowledge, Safety Standards, Company Policies, Confidentiality, Professional Appearance, Communication Skills, Team Leadership, Problem Solving, Time Management, Physical Stamina, Attention To Detail, Service Orientation
Specialization
A high school diploma or G.E.D. equivalent is preferred, but no related work or supervisory experience is required. The role emphasizes creating a safe workplace and maintaining professionalism.
Commis 2 at Accor
Sharjah, Sharjah Emirate, United Arab Emirates - Full Time
Skills Needed
Ability To Work Under Pressure, Follow Instructions, Positive Attitude, Hospitality Experience, Flexibility
Specialization
Candidates should have a positive attitude and the ability to work under pressure, along with previous relevant work experience in hospitality. Flexibility to respond to various work situations is also required.
Steward Supervisor – New Opening – Hatta at Fairmont Chateau Lake Louise Alberta
Hatta, Dubai, United Arab Emirates - Full Time
Skills Needed
Stewarding, Kitchen Operations, Supervision, Leadership, Organisational Skills, Hygiene Standards, Communication Skills, Team Development, Inventory Management, Health Compliance, Safety Regulations, Training, Collaboration, Motivation, Problem Solving, Operational Excellence
Specialization
Candidates should have previous experience in stewarding or kitchen operations, along with strong leadership and organizational skills. Knowledge of hygiene standards and the ability to manage a diverse team in a fast-paced environment are essential.
Experience Required
Minimum 2 year(s)
Guest Experience Expert (Arabic Speaker) at Residence Inn by Marriott Columbus DT
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Guest Service, Communication, Problem Solving, Customer Experience, Multitasking, Attention To Detail, Teamwork, Time Management
Specialization
A high school diploma or G.E.D. equivalent is preferred, but no related work or supervisory experience is required. The role emphasizes creating a safe workplace and maintaining professionalism.
Bartender - Couqley French Brasserie at Accor
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Service Focused Personality, Beverage Knowledge, Fine Dining Experience, Interpersonal Skills, Communication Skills, Passion For Service
Specialization
Candidates must have a service-focused personality and previous experience in a similar role. Strong beverage knowledge and interpersonal skills are essential, along with a passion for service.
Experience Required
Minimum 2 year(s)
Executive Lounge Attendant at Spring Hill Suites by Marriott Lehi at Thanksgiving Point
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Guest Service, Food Service, Beverage Service, Table Setting, Communication, Cleaning, Quality Standards, Professional Appearance
Specialization
Candidates must be able to perform physical tasks such as standing/moving for extended periods, handling objects up to 25 pounds unassisted, and bending/stooping, while consistently upholding quality standards and professional conduct. A high school diploma or G.E.D. is preferred, with less than one year of related work experience being sufficient.
Reservation Agent at Accor
Ras Al Khaimah, Ras al-Khaimah, United Arab Emirates - Full Time
Skills Needed
Guest Experience, Service, Up Selling, Information Assistance, Reservation Requests, Rooming Lists, System Updates, Distribution Systems, Reservation Systems
Specialization
Candidates must possess a minimum of one year of experience as a Reservations Agent. Knowledge of Accor Distribution and Reservation systems is considered preferable for this role.
Welcome Ambassador at Residence Inn by Marriott Nashville Opryland
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Guest Services, Communication, Problem Solving, Customer Experience, Operational Needs, Local Area Knowledge, Professional Appearance, Confidentiality, Safety Awareness, Teamwork, Initiative, Attention To Detail, Physical Stamina, Service Orientation, Adaptability, Time Management
Specialization
A high school diploma or G.E.D. equivalent is preferred, but no related work or supervisory experience is required. The role does not require any specific licenses or certifications.
Reservations Supervisor at Accor
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Service, Communication Skills, Attention To Detail, Team Leadership, Training, Problem Solving, Interpersonal Skills, Hotel Booking Systems, Opera, Professional Presentation, Revenue Maximization, Report Analysis, Guest Interaction, Operational Management, Service Delivery, Collaboration
Specialization
Candidates should have technical knowledge of hotel booking systems, particularly Opera, and possess excellent communication and interpersonal skills. A proven track record of delivering exceptional customer service and attention to detail is also required.
Experience Required
Minimum 2 year(s)
Steward at Accor
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Cleaning, Sanitation, Hygiene, Teamwork, Communication, Attention To Detail, Equipment Maintenance, Time Management
Specialization
Candidates should have proficiency in reading, writing, and speaking English. There are no specific educational requirements mentioned, but a focus on personal hygiene and teamwork is emphasized.
Commis- Six Senses The Palm Dubai at IHG Career
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Food Preparation, Cooking Methods, Quality Standards, Plate Presentation, Hygiene, Safety, Knife Skills, Meat Cookery, Fish Cookery, Food Labelling, Temperature Checks, Storage, Fire Safety, Guest Service, Hospitality Knowledge, Alcohol Awareness
Specialization
Candidates must have a high school diploma or equivalent, with 1-3 years of kitchen experience in luxury hotels. Preferred qualifications include a hospitality diploma and knowledge of cooking techniques and food safety certifications.
Experience Required
Minimum 2 year(s)
Chef de Partie- Thai Cuisine at Marriott Niagara Falls Hotels
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Meal Preparation, Food Quality Monitoring, Recipe Adherence, Food Safety, Team Collaboration, Guest Service, Communication, Time Management, Cooking Techniques, Food Garnishing, Training And Development, Problem Solving, Attention To Detail, Professional Appearance, Safety Procedures
Specialization
Candidates should have at least 3 years of related work experience and a technical, trade, or vocational school degree is preferred. No supervisory experience is required for this role.
Experience Required
Minimum 2 year(s)
Demi Chef de Partie - Steakhouse at Courtyard by Marriott St Joseph Benton Harbor
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Food Preparation, Cooking, Quality Control, Teamwork, Communication, Time Management, Safety Procedures, Customer Service, Problem Solving, Attention To Detail, Recipe Adherence, Food Garnishing, Training, Scheduling, Motivating, Coaching
Specialization
A Technical, Trade, or Vocational School Degree is preferred along with at least 3 years of related work experience. No supervisory experience is required, and no specific licenses or certifications are mentioned.
Experience Required
Minimum 2 year(s)
Chef de Partie (Pastry Kitchen) at Accor
Ras Al Khaimah, Ras al-Khaimah, United Arab Emirates - Full Time
Skills Needed
Pastry, Bakery, Culinary Skills, Hygiene Standards, Inventory Management, Team Collaboration, Attention To Detail, Creativity, Mise En Place, Food Safety, Presentation Skills, Guest Service, Multitasking, Recipe Adherence, Operational Problem Solving
Specialization
Candidates should have proven experience as a Demi Chef de Partie or Chef de Partie with a focus on pastry and bakery. A culinary degree or relevant certification is preferred, along with strong organizational skills and attention to detail.
Experience Required
Minimum 2 year(s)
Commis I at Accor
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Food Preparation, Food Presentation, Hygiene Standards, Kitchen Equipment, Team Coordination, Food Safety, Customer Service, Training, Cultural Sensitivity, Time Management, Cleanliness, Recipe Adherence, Operational Procedures, Problem Solving, Communication, Flexibility
Specialization
The role requires participation in training programs and adherence to food safety standards. Candidates should be able to work in a diverse environment and handle complaints of discrimination or harassment appropriately.
Reservations Agent at Accor
Ras Al Khaimah, Ras al-Khaimah, United Arab Emirates - Full Time
Skills Needed
Communication Skills, Sales Skills, Customer Service, Complaint Resolution, Booking Management, Guest Relations, Confidentiality, Attention To Detail, Knowledge Of Room Types, Knowledge Of Hotel Configuration, Yield Management, Database Management, Administrative Skills, Telephone Etiquette, Report Generation, Market Awareness
Specialization
The job requires strong communication and sales skills, as well as the ability to manage guest relationships and complaints professionally. Knowledge of hotel operations and booking systems is essential.
EHS Manager | Aloft Abu Dhabi at Residence Inn Marriott Provo South University
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Supervision, Inventory Management, Budgeting, Scheduling, Loss Prevention, Employee Relations, Training, Sanitation Compliance, Equipment Maintenance, Financial Goal Achievement, Interpersonal Communication, Leadership, Problem Solving, Recruitment, Discipline Procedures, Customer Service
Specialization
Candidates need either a high school diploma or GED with 4 years of relevant experience (procurement, F&B, culinary) or a 2-year degree in a related major with 2 years of relevant experience. Key duties involve managing supplies, conducting inventories, enforcing safety and sanitation standards, and leading the kitchen team effectively.
Experience Required
Minimum 2 year(s)
Assistant Guest Experience Manager at Accor
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Guest Experience Management, Guest Satisfaction Analysis, Reputation Performance Score (Rps), Root Cause Analysis, Team Leadership, Brand Assurance, Quality Audits, Guest Service, Problem Resolution, Vip Guest Management, Change Management, Internal Communication, Training, Feedback Centralization, Loyalty Program Management
Specialization
The candidate must fully master guest satisfaction tools to monitor performance scores and represent the guests' voice within the hotel by analyzing feedback and sharing insights with management and staff. Key operational duties include interacting closely with guests, ensuring VIP expectations are met, and training the guest relations team while demonstrating strong problem-solving skills to recover negative guest experiences.
Experience Required
Minimum 2 year(s)
Guest Experience Expert - Telephone Operator at Fairfield Inn Suites by Marriott Mansfield
Dubai, Dubai, United Arab Emirates -
Full Time

Start Date

Immediate

Expiry Date

07 May, 26

Salary

0.0

Posted On

06 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Telephone Operation, Guest Service, Communication, Problem Solving, Attention to Detail, Teamwork, Customer Support, Multitasking, Professionalism, Confidentiality, Technical Support, Message Relay, Request Processing, Follow-Up, Internet Access Assistance, Safety Reporting

Industry

Hospitality

Description
POSITION SUMMARY Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

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Responsibilities
The Guest Experience Expert is responsible for answering and processing all guest calls and requests, ensuring that guests receive timely and accurate information. They also monitor communication equipment and follow up with guests to ensure satisfaction with their requests.
Guest Experience Expert - Telephone Operator at Fairfield Inn Suites by Marriott Mansfield
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Telephone Operation, Guest Service, Communication, Problem Solving, Attention To Detail, Teamwork, Customer Support, Multitasking, Professionalism, Confidentiality, Technical Support, Message Relay, Request Processing, Follow Up, Internet Access Assistance, Safety Reporting
Specialization
A high school diploma or G.E.D. equivalent is preferred, but no related work or supervisory experience is required. The position emphasizes the importance of professionalism, communication skills, and the ability to assist guests with unique needs.
Spa Therapist at Residence Inn by Marriott Toronto Vaughan
Jarn Yafour, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Massage Services, Body Treatments, Guest Assessment, Safety Procedures, Time Management, Customer Service, Professional Appearance, Confidentiality, Communication, Teamwork, Technical Skills, Licensure, Cleaning, Sales, Problem Solving, Physical Stamina
Specialization
A state or regional massage license is required along with at least one year of related work experience. Candidates should have a technical, trade, or vocational school degree.
Guest Arrival Team Leader (Bell Captain) at Courtyard by Marriott Somerset KY
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Guest Services, Customer Experience, Operational Needs, Guest Requests, Local Area Knowledge, Safety Standards, Company Policies, Confidentiality, Professional Appearance, Communication Skills, Team Leadership, Problem Solving, Time Management, Physical Stamina, Attention To Detail, Service Orientation
Specialization
A high school diploma or G.E.D. equivalent is preferred, but no related work or supervisory experience is required. The role emphasizes creating a safe workplace and maintaining professionalism.
Commis 2 at Accor
Sharjah, Sharjah Emirate, United Arab Emirates - Full Time
Skills Needed
Ability To Work Under Pressure, Follow Instructions, Positive Attitude, Hospitality Experience, Flexibility
Specialization
Candidates should have a positive attitude and the ability to work under pressure, along with previous relevant work experience in hospitality. Flexibility to respond to various work situations is also required.
Steward Supervisor – New Opening – Hatta at Fairmont Chateau Lake Louise Alberta
Hatta, Dubai, United Arab Emirates - Full Time
Skills Needed
Stewarding, Kitchen Operations, Supervision, Leadership, Organisational Skills, Hygiene Standards, Communication Skills, Team Development, Inventory Management, Health Compliance, Safety Regulations, Training, Collaboration, Motivation, Problem Solving, Operational Excellence
Specialization
Candidates should have previous experience in stewarding or kitchen operations, along with strong leadership and organizational skills. Knowledge of hygiene standards and the ability to manage a diverse team in a fast-paced environment are essential.
Experience Required
Minimum 2 year(s)
Guest Experience Expert (Arabic Speaker) at Residence Inn by Marriott Columbus DT
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Guest Service, Communication, Problem Solving, Customer Experience, Multitasking, Attention To Detail, Teamwork, Time Management
Specialization
A high school diploma or G.E.D. equivalent is preferred, but no related work or supervisory experience is required. The role emphasizes creating a safe workplace and maintaining professionalism.
Bartender - Couqley French Brasserie at Accor
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Service Focused Personality, Beverage Knowledge, Fine Dining Experience, Interpersonal Skills, Communication Skills, Passion For Service
Specialization
Candidates must have a service-focused personality and previous experience in a similar role. Strong beverage knowledge and interpersonal skills are essential, along with a passion for service.
Experience Required
Minimum 2 year(s)
Executive Lounge Attendant at Spring Hill Suites by Marriott Lehi at Thanksgiving Point
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Guest Service, Food Service, Beverage Service, Table Setting, Communication, Cleaning, Quality Standards, Professional Appearance
Specialization
Candidates must be able to perform physical tasks such as standing/moving for extended periods, handling objects up to 25 pounds unassisted, and bending/stooping, while consistently upholding quality standards and professional conduct. A high school diploma or G.E.D. is preferred, with less than one year of related work experience being sufficient.
Reservation Agent at Accor
Ras Al Khaimah, Ras al-Khaimah, United Arab Emirates - Full Time
Skills Needed
Guest Experience, Service, Up Selling, Information Assistance, Reservation Requests, Rooming Lists, System Updates, Distribution Systems, Reservation Systems
Specialization
Candidates must possess a minimum of one year of experience as a Reservations Agent. Knowledge of Accor Distribution and Reservation systems is considered preferable for this role.
Welcome Ambassador at Residence Inn by Marriott Nashville Opryland
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Guest Services, Communication, Problem Solving, Customer Experience, Operational Needs, Local Area Knowledge, Professional Appearance, Confidentiality, Safety Awareness, Teamwork, Initiative, Attention To Detail, Physical Stamina, Service Orientation, Adaptability, Time Management
Specialization
A high school diploma or G.E.D. equivalent is preferred, but no related work or supervisory experience is required. The role does not require any specific licenses or certifications.
Reservations Supervisor at Accor
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Service, Communication Skills, Attention To Detail, Team Leadership, Training, Problem Solving, Interpersonal Skills, Hotel Booking Systems, Opera, Professional Presentation, Revenue Maximization, Report Analysis, Guest Interaction, Operational Management, Service Delivery, Collaboration
Specialization
Candidates should have technical knowledge of hotel booking systems, particularly Opera, and possess excellent communication and interpersonal skills. A proven track record of delivering exceptional customer service and attention to detail is also required.
Experience Required
Minimum 2 year(s)
Steward at Accor
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Cleaning, Sanitation, Hygiene, Teamwork, Communication, Attention To Detail, Equipment Maintenance, Time Management
Specialization
Candidates should have proficiency in reading, writing, and speaking English. There are no specific educational requirements mentioned, but a focus on personal hygiene and teamwork is emphasized.
Commis- Six Senses The Palm Dubai at IHG Career
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Food Preparation, Cooking Methods, Quality Standards, Plate Presentation, Hygiene, Safety, Knife Skills, Meat Cookery, Fish Cookery, Food Labelling, Temperature Checks, Storage, Fire Safety, Guest Service, Hospitality Knowledge, Alcohol Awareness
Specialization
Candidates must have a high school diploma or equivalent, with 1-3 years of kitchen experience in luxury hotels. Preferred qualifications include a hospitality diploma and knowledge of cooking techniques and food safety certifications.
Experience Required
Minimum 2 year(s)
Chef de Partie- Thai Cuisine at Marriott Niagara Falls Hotels
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Meal Preparation, Food Quality Monitoring, Recipe Adherence, Food Safety, Team Collaboration, Guest Service, Communication, Time Management, Cooking Techniques, Food Garnishing, Training And Development, Problem Solving, Attention To Detail, Professional Appearance, Safety Procedures
Specialization
Candidates should have at least 3 years of related work experience and a technical, trade, or vocational school degree is preferred. No supervisory experience is required for this role.
Experience Required
Minimum 2 year(s)
Demi Chef de Partie - Steakhouse at Courtyard by Marriott St Joseph Benton Harbor
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Food Preparation, Cooking, Quality Control, Teamwork, Communication, Time Management, Safety Procedures, Customer Service, Problem Solving, Attention To Detail, Recipe Adherence, Food Garnishing, Training, Scheduling, Motivating, Coaching
Specialization
A Technical, Trade, or Vocational School Degree is preferred along with at least 3 years of related work experience. No supervisory experience is required, and no specific licenses or certifications are mentioned.
Experience Required
Minimum 2 year(s)
Chef de Partie (Pastry Kitchen) at Accor
Ras Al Khaimah, Ras al-Khaimah, United Arab Emirates - Full Time
Skills Needed
Pastry, Bakery, Culinary Skills, Hygiene Standards, Inventory Management, Team Collaboration, Attention To Detail, Creativity, Mise En Place, Food Safety, Presentation Skills, Guest Service, Multitasking, Recipe Adherence, Operational Problem Solving
Specialization
Candidates should have proven experience as a Demi Chef de Partie or Chef de Partie with a focus on pastry and bakery. A culinary degree or relevant certification is preferred, along with strong organizational skills and attention to detail.
Experience Required
Minimum 2 year(s)
Commis I at Accor
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Food Preparation, Food Presentation, Hygiene Standards, Kitchen Equipment, Team Coordination, Food Safety, Customer Service, Training, Cultural Sensitivity, Time Management, Cleanliness, Recipe Adherence, Operational Procedures, Problem Solving, Communication, Flexibility
Specialization
The role requires participation in training programs and adherence to food safety standards. Candidates should be able to work in a diverse environment and handle complaints of discrimination or harassment appropriately.
Reservations Agent at Accor
Ras Al Khaimah, Ras al-Khaimah, United Arab Emirates - Full Time
Skills Needed
Communication Skills, Sales Skills, Customer Service, Complaint Resolution, Booking Management, Guest Relations, Confidentiality, Attention To Detail, Knowledge Of Room Types, Knowledge Of Hotel Configuration, Yield Management, Database Management, Administrative Skills, Telephone Etiquette, Report Generation, Market Awareness
Specialization
The job requires strong communication and sales skills, as well as the ability to manage guest relationships and complaints professionally. Knowledge of hotel operations and booking systems is essential.
EHS Manager | Aloft Abu Dhabi at Residence Inn Marriott Provo South University
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Supervision, Inventory Management, Budgeting, Scheduling, Loss Prevention, Employee Relations, Training, Sanitation Compliance, Equipment Maintenance, Financial Goal Achievement, Interpersonal Communication, Leadership, Problem Solving, Recruitment, Discipline Procedures, Customer Service
Specialization
Candidates need either a high school diploma or GED with 4 years of relevant experience (procurement, F&B, culinary) or a 2-year degree in a related major with 2 years of relevant experience. Key duties involve managing supplies, conducting inventories, enforcing safety and sanitation standards, and leading the kitchen team effectively.
Experience Required
Minimum 2 year(s)
Assistant Guest Experience Manager at Accor
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Guest Experience Management, Guest Satisfaction Analysis, Reputation Performance Score (Rps), Root Cause Analysis, Team Leadership, Brand Assurance, Quality Audits, Guest Service, Problem Resolution, Vip Guest Management, Change Management, Internal Communication, Training, Feedback Centralization, Loyalty Program Management
Specialization
The candidate must fully master guest satisfaction tools to monitor performance scores and represent the guests' voice within the hotel by analyzing feedback and sharing insights with management and staff. Key operational duties include interacting closely with guests, ensuring VIP expectations are met, and training the guest relations team while demonstrating strong problem-solving skills to recover negative guest experiences.
Experience Required
Minimum 2 year(s)