Hospitality Jobs in United Arab Emirates

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Guest Service Agent at Accor
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Guest Service, Cashiering, Foreign Exchange, Sales, Customer Relations, Complaint Resolution, Administrative Procedures, Teamwork, Communication, Problem Solving, Attention To Detail, Hospitality, Multilingual, Service Orientation, Time Management, Organizational Skills
Specialization
A service-focused personality is essential, with relevant experience in the hotel industry required. Fluency in English is necessary, and prior experience with Opera or a related system is preferred.
Waiter/Waitress at Accor
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Focus, Communication, Hospitality, Safety Awareness, Teamwork, Problem Solving, Attention To Detail, Service Standards
Specialization
A diploma or degree in vocational hospitality is required along with 1-3 years of experience in a 4-5 star hotel. Candidates must be confident and proficient in English.
Experience Required
Minimum 2 year(s)
Door Attendant at Accor
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Customer Service, Hospitality, Communication, Interpersonal Skills, Physical Ability, Attention To Detail
Specialization
Candidates should have a high school diploma or equivalent and previous experience in customer service or hospitality. Strong communication skills and a friendly demeanor are essential, along with the physical ability to stand for extended periods.
Lobby Ambassador at Accor
Ras Al Khaimah, Ras al-Khaimah, United Arab Emirates - Full Time
Skills Needed
Guest Relations, Hospitality, Customer Service, Problem Solving, Communication, Organization, Sales Techniques, Team Collaboration, Attention To Detail, Punctuality, Proactive Approach, Local Knowledge, Event Support, Complaint Handling, Service Promotion
Specialization
The position requires a welcoming demeanor and the ability to handle guest requests and complaints efficiently. Candidates should be knowledgeable about hotel services and local attractions.
Guest Services Officer - Communications at Accor
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Guest Services, Communication, Customer Service, Problem Solving, Attention To Detail, Multilingual Skills, Switchboard Operation, Time Management, Politeness, Knowledge Of Local Services, Opera System, Message Taking, Professionalism, Team Collaboration, Hospitality, Service Delivery
Specialization
Candidates should have a minimum of 1-2 years of experience in a similar hotel role and must be fluent in English, both written and verbal. Additional language skills are considered an advantage.
Food & Beverage Attendant at Accor
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Guest Service, Food Safety, Sanitation Standards, Teamwork, Adaptability, Creativity, Communication, Time Management, Menu Knowledge, Hospitality, Professional Appearance, Problem Solving, Attention To Detail, Customer Satisfaction, Bussing Tables, Service Excellence
Specialization
A high school or vocational certificate in a related field is required, along with at least one year of related experience. Availability to work AM and PM shifts, including weekdays, weekends, and holidays, is essential.
Duty Manager at Minor International
Abu Dhabi, Abu Dhabi, United Arab Emirates - Full Time
Skills Needed
Hotel Management, Front Office, Communication Skills, Front Office Systems, Guest Satisfaction, Team Coordination, Hospitality, Problem Solving
Specialization
A college degree in hotel management or a related field is required along with previous experience in Front Office. Strong communication skills and familiarity with Front Office Systems are essential.
Experience Required
Minimum 2 year(s)
Guest Service Agent at Accor
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Service, Problem Solving, Interpersonal Skills, Product Knowledge, Cashiering, Concierge Services, Communication, Attention To Detail, Teamwork, Time Management, Guest Relations, Billing, Hospitality, Safety Regulations, Upselling, Privacy Respect
Specialization
Strong interpersonal and problem-solving abilities are essential for this role. Fluency in English is required, and additional languages are a plus.
Guest Service Agent at Minor International
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Hospitality, Front Office Operations, Room Reservations, Check In Procedures, Check Out Procedures, Guest Relations, Pms Experience, Ms Office Skills, Guest Inquiries, Conflict Resolution, Attention To Detail, Team Coordination, Local Knowledge
Specialization
The role requires a strong focus on customer service and prior experience in hotel front office operations is preferred. Excellent communication skills in English and the ability to work shifts, weekends, and public holidays are essential.
Sales & Marketing Coordinator at Accor
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Administrative Skills, Microsoft Office, Communication Skills, Multitasking, Attention To Detail, Teamwork, Hospitality, Public Contact, Pms Systems, Sales Support
Specialization
Candidates should have a college degree in Business or Hospitality and one to two years of experience in a public contact position, preferably in an upscale hotel. Strong administrative skills and proficiency in Microsoft Office are essential.
Sales Executive – Groups & Events at JA Resorts & Hotels
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Sales, Event Planning, Relationship Building, Communication, Negotiation, Organization, Proactivity, Results Driven, Market Analysis, Crm Management, Team Collaboration, Lead Conversion, Target Achievement, Presentation Skills, Client Management, Hospitality
Specialization
Candidates should have experience in hospitality or event sales and possess excellent communication and negotiation skills. Being organized, proactive, and results-driven is essential for success in this role.
Experience Required
Minimum 2 year(s)
Reservations Agent at Radisson Hotel Group
Al Sabkha, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Service, Problem Solving, Supervisory Skills, Attention To Detail, Guest Satisfaction, Team Leadership, Hospitality, Communication, Efficiency, Inventory Control, Performance Management, Compliance, Arabic Language
Specialization
Candidates should have experience in reservations and strong supervisory skills. A commitment to exceptional guest service and the ability to solve problems creatively are essential.
Experience Required
Minimum 2 year(s)
Guest Service Agent at Accor
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Guest Service, Cashiering, Foreign Exchange, Sales, Customer Loyalty, Complaint Resolution, Administrative Procedures, Cleanliness, Communication, Teamwork, Problem Solving, Attention To Detail, Multilingual, Hospitality, Service Orientation, Relationship Building
Specialization
A service-focused personality is essential, with relevant experience in the hotel industry required. Fluency in English is necessary, and prior experience with Opera or a related system is preferred.
Guest Relation Agent (Russian-speaker) at Accor
Fujairah City, Fujairah Emirate, United Arab Emirates - Full Time
Skills Needed
Customer Service, Communication, Interpersonal Skills, Problem Solving, Multitasking, Hospitality, Russian Language, English Language, Hotel Management Software, Microsoft Office, Empathy, Service Orientation, Attention To Detail, Flexibility, Proactive Assistance, Guest Satisfaction
Specialization
Candidates should have a minimum of 2 years of experience in a customer-facing role, preferably in hospitality. Excellent communication skills and fluency in Russian and English are required.
Experience Required
Minimum 2 year(s)
Food & Beverage Attendant at Accor
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Guest Service, Food Safety, Sanitation Standards, Teamwork, Adaptability, Creativity, Communication, Time Management, Attention To Detail, Menu Knowledge, Professional Appearance, Hospitality, Problem Solving, Customer Satisfaction, Bussing Tables, Service Excellence
Specialization
A high school or vocational certificate in a related field is required, along with at least one year of related experience. Availability for AM and PM shifts, including weekdays, weekends, and holidays, is necessary.
Food & Beverage Operations Manager at Courtyard by Marriott Somerset KY
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Food Service Management, Hospitality, Customer Service, Team Leadership, Sanitation Standards, Menu Planning, Employee Training, Financial Management, Guest Relations, Problem Solving, Communication Skills, Operational Management, Compliance, Coaching, Performance Monitoring, Staff Supervision
Specialization
Candidates must have either a high school diploma with 4 years of experience or a 2-year degree with 2 years of experience in food and beverage or a related area. Strong leadership, communication, and operational management skills are essential.
Experience Required
Minimum 2 year(s)
Front Office Supervisor at Accor
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Interpersonal Skills, Problem Solving, Hospitality, Customer Service, Team Leadership, Communication, Sales, Flexibility, Attention To Detail, Time Management, Operational Management, Guest Relations, Rate Management, Service Excellence, Health And Safety, Hygiene
Specialization
A diploma or degree in hospitality is required along with at least 2 years of relevant experience in a hotel. Strong interpersonal skills and fluency in English are essential, with additional languages being a plus.
Experience Required
Minimum 2 year(s)
Security Supervisor - Radisson Resort Al marjan Island, Ras Al Khaimah at Radisson Hotel Group
Ras Al Khaimah, Ras al-Khaimah, United Arab Emirates - Full Time
Skills Needed
Safety, Security, Guest Service, Attention To Detail, Communication, Problem Solving, Teamwork, Vigilance, Traffic Control, Monitoring, Patrolling, Flexibility, Integrity, Hospitality, Creativity, Russian Language
Specialization
Experience in safety and security is beneficial but not essential. Candidates should possess strong communication skills and a commitment to exceptional guest service.
Telecommunication Agent (Telephone Operator) at Accor
Ras Al Khaimah, Ras al-Khaimah, United Arab Emirates - Full Time
Skills Needed
Hospitality, Service Industry, Russian Language, Arabic Language, Computer Knowledge, Management Skills, Planning Skills, Decision Making, Interpersonal Skills, Communication Skills, Counseling Skills, Pbx Knowledge, Voicemail System Knowledge, Call Accounting Knowledge, Guest Request Management Knowledge, Property Management System Knowledge
Specialization
Candidates should have at least 1 year of experience in the hospitality/service industry and must be proficient in spoken and written Russian. A minimum of 'O' level education with 5 credits or a diploma is required.
Guest Service Agent - Hotel Front Office at Accor
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Guest Service, Cashiering, Foreign Exchange, Communication, Hospitality, Customer Care, Problem Solving, Time Management, Multilingual Skills, Opera Pms, Guest Relations, City Knowledge, Accor Hospitality, Standard Operating Procedures
Specialization
Candidates should have prior experience with Opera or a related Property Management system and possess excellent verbal and written English communication skills. Knowledge of additional languages and previous experience with 3/4 star hospitality brands are advantageous.
Guest Service Agent at Accor
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates -
Full Time


Start Date

Immediate

Expiry Date

26 Jan, 26

Salary

0.0

Posted On

28 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Guest Service, Cashiering, Foreign Exchange, Sales, Customer Relations, Complaint Resolution, Administrative Procedures, Teamwork, Communication, Problem Solving, Attention to Detail, Hospitality, Multilingual, Service Orientation, Time Management, Organizational Skills

Industry

Hospitality

Description
Company Description Join us at Accor, where life pulses with passion!​ As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​ By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​ You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​ You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​ Everything you will do with us, regardless of your profession, will offer a deep sense of meaning,to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet. Hospitality is a work of heart,​ Join us and become a Heartist®. Job Description First impressions are everything! As a Guest Service Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. Manage all activities relevant to the Front Desk such as the reception, check in / out, cashiering, foreign exchange and assisting guest with inquiries. • Welcomes guests and takes care of them from their arrival through to departure • Maintain cashier float and ensure accurate daily report of all money received • Contributes to guests' permanent satisfaction by providing high quality services throughout their stay • Helps meet the department's quantitative targets through his/her sales efforts • Helps encourage guest loyalty by developing friendly, personalized relationships • Ensures that administrative procedures never take priority over guest relations • Anticipates guests' needs and takes them into consideration • Deals swiftly, efficiently and sensitively to guest complaints and follows through • Ensure front desk work area is kept clean and in an orderly state at all time. Qualifications Service focused personality is essential; experience is an asset. Prior experience working with Opera or a related system. Fluency in English ; additional languages are a plus. Bachelors or diplomas/certifications are required. Relevant experience is a must with in Hotel industry. Additional Information Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

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Responsibilities
As a Guest Service Agent, you will manage all activities relevant to the Front Desk, ensuring guests have a memorable experience from arrival to departure. This includes welcoming guests, handling check-ins and check-outs, managing cashier duties, and addressing guest inquiries and complaints.
Guest Service Agent at Accor
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Guest Service, Cashiering, Foreign Exchange, Sales, Customer Relations, Complaint Resolution, Administrative Procedures, Teamwork, Communication, Problem Solving, Attention To Detail, Hospitality, Multilingual, Service Orientation, Time Management, Organizational Skills
Specialization
A service-focused personality is essential, with relevant experience in the hotel industry required. Fluency in English is necessary, and prior experience with Opera or a related system is preferred.
Waiter/Waitress at Accor
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Focus, Communication, Hospitality, Safety Awareness, Teamwork, Problem Solving, Attention To Detail, Service Standards
Specialization
A diploma or degree in vocational hospitality is required along with 1-3 years of experience in a 4-5 star hotel. Candidates must be confident and proficient in English.
Experience Required
Minimum 2 year(s)
Door Attendant at Accor
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Customer Service, Hospitality, Communication, Interpersonal Skills, Physical Ability, Attention To Detail
Specialization
Candidates should have a high school diploma or equivalent and previous experience in customer service or hospitality. Strong communication skills and a friendly demeanor are essential, along with the physical ability to stand for extended periods.
Lobby Ambassador at Accor
Ras Al Khaimah, Ras al-Khaimah, United Arab Emirates - Full Time
Skills Needed
Guest Relations, Hospitality, Customer Service, Problem Solving, Communication, Organization, Sales Techniques, Team Collaboration, Attention To Detail, Punctuality, Proactive Approach, Local Knowledge, Event Support, Complaint Handling, Service Promotion
Specialization
The position requires a welcoming demeanor and the ability to handle guest requests and complaints efficiently. Candidates should be knowledgeable about hotel services and local attractions.
Guest Services Officer - Communications at Accor
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Guest Services, Communication, Customer Service, Problem Solving, Attention To Detail, Multilingual Skills, Switchboard Operation, Time Management, Politeness, Knowledge Of Local Services, Opera System, Message Taking, Professionalism, Team Collaboration, Hospitality, Service Delivery
Specialization
Candidates should have a minimum of 1-2 years of experience in a similar hotel role and must be fluent in English, both written and verbal. Additional language skills are considered an advantage.
Food & Beverage Attendant at Accor
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Guest Service, Food Safety, Sanitation Standards, Teamwork, Adaptability, Creativity, Communication, Time Management, Menu Knowledge, Hospitality, Professional Appearance, Problem Solving, Attention To Detail, Customer Satisfaction, Bussing Tables, Service Excellence
Specialization
A high school or vocational certificate in a related field is required, along with at least one year of related experience. Availability to work AM and PM shifts, including weekdays, weekends, and holidays, is essential.
Duty Manager at Minor International
Abu Dhabi, Abu Dhabi, United Arab Emirates - Full Time
Skills Needed
Hotel Management, Front Office, Communication Skills, Front Office Systems, Guest Satisfaction, Team Coordination, Hospitality, Problem Solving
Specialization
A college degree in hotel management or a related field is required along with previous experience in Front Office. Strong communication skills and familiarity with Front Office Systems are essential.
Experience Required
Minimum 2 year(s)
Guest Service Agent at Accor
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Service, Problem Solving, Interpersonal Skills, Product Knowledge, Cashiering, Concierge Services, Communication, Attention To Detail, Teamwork, Time Management, Guest Relations, Billing, Hospitality, Safety Regulations, Upselling, Privacy Respect
Specialization
Strong interpersonal and problem-solving abilities are essential for this role. Fluency in English is required, and additional languages are a plus.
Guest Service Agent at Minor International
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Hospitality, Front Office Operations, Room Reservations, Check In Procedures, Check Out Procedures, Guest Relations, Pms Experience, Ms Office Skills, Guest Inquiries, Conflict Resolution, Attention To Detail, Team Coordination, Local Knowledge
Specialization
The role requires a strong focus on customer service and prior experience in hotel front office operations is preferred. Excellent communication skills in English and the ability to work shifts, weekends, and public holidays are essential.
Sales & Marketing Coordinator at Accor
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Administrative Skills, Microsoft Office, Communication Skills, Multitasking, Attention To Detail, Teamwork, Hospitality, Public Contact, Pms Systems, Sales Support
Specialization
Candidates should have a college degree in Business or Hospitality and one to two years of experience in a public contact position, preferably in an upscale hotel. Strong administrative skills and proficiency in Microsoft Office are essential.
Sales Executive – Groups & Events at JA Resorts & Hotels
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Sales, Event Planning, Relationship Building, Communication, Negotiation, Organization, Proactivity, Results Driven, Market Analysis, Crm Management, Team Collaboration, Lead Conversion, Target Achievement, Presentation Skills, Client Management, Hospitality
Specialization
Candidates should have experience in hospitality or event sales and possess excellent communication and negotiation skills. Being organized, proactive, and results-driven is essential for success in this role.
Experience Required
Minimum 2 year(s)
Reservations Agent at Radisson Hotel Group
Al Sabkha, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Service, Problem Solving, Supervisory Skills, Attention To Detail, Guest Satisfaction, Team Leadership, Hospitality, Communication, Efficiency, Inventory Control, Performance Management, Compliance, Arabic Language
Specialization
Candidates should have experience in reservations and strong supervisory skills. A commitment to exceptional guest service and the ability to solve problems creatively are essential.
Experience Required
Minimum 2 year(s)
Guest Service Agent at Accor
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Guest Service, Cashiering, Foreign Exchange, Sales, Customer Loyalty, Complaint Resolution, Administrative Procedures, Cleanliness, Communication, Teamwork, Problem Solving, Attention To Detail, Multilingual, Hospitality, Service Orientation, Relationship Building
Specialization
A service-focused personality is essential, with relevant experience in the hotel industry required. Fluency in English is necessary, and prior experience with Opera or a related system is preferred.
Guest Relation Agent (Russian-speaker) at Accor
Fujairah City, Fujairah Emirate, United Arab Emirates - Full Time
Skills Needed
Customer Service, Communication, Interpersonal Skills, Problem Solving, Multitasking, Hospitality, Russian Language, English Language, Hotel Management Software, Microsoft Office, Empathy, Service Orientation, Attention To Detail, Flexibility, Proactive Assistance, Guest Satisfaction
Specialization
Candidates should have a minimum of 2 years of experience in a customer-facing role, preferably in hospitality. Excellent communication skills and fluency in Russian and English are required.
Experience Required
Minimum 2 year(s)
Food & Beverage Attendant at Accor
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Guest Service, Food Safety, Sanitation Standards, Teamwork, Adaptability, Creativity, Communication, Time Management, Attention To Detail, Menu Knowledge, Professional Appearance, Hospitality, Problem Solving, Customer Satisfaction, Bussing Tables, Service Excellence
Specialization
A high school or vocational certificate in a related field is required, along with at least one year of related experience. Availability for AM and PM shifts, including weekdays, weekends, and holidays, is necessary.
Food & Beverage Operations Manager at Courtyard by Marriott Somerset KY
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Food Service Management, Hospitality, Customer Service, Team Leadership, Sanitation Standards, Menu Planning, Employee Training, Financial Management, Guest Relations, Problem Solving, Communication Skills, Operational Management, Compliance, Coaching, Performance Monitoring, Staff Supervision
Specialization
Candidates must have either a high school diploma with 4 years of experience or a 2-year degree with 2 years of experience in food and beverage or a related area. Strong leadership, communication, and operational management skills are essential.
Experience Required
Minimum 2 year(s)
Front Office Supervisor at Accor
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Interpersonal Skills, Problem Solving, Hospitality, Customer Service, Team Leadership, Communication, Sales, Flexibility, Attention To Detail, Time Management, Operational Management, Guest Relations, Rate Management, Service Excellence, Health And Safety, Hygiene
Specialization
A diploma or degree in hospitality is required along with at least 2 years of relevant experience in a hotel. Strong interpersonal skills and fluency in English are essential, with additional languages being a plus.
Experience Required
Minimum 2 year(s)
Security Supervisor - Radisson Resort Al marjan Island, Ras Al Khaimah at Radisson Hotel Group
Ras Al Khaimah, Ras al-Khaimah, United Arab Emirates - Full Time
Skills Needed
Safety, Security, Guest Service, Attention To Detail, Communication, Problem Solving, Teamwork, Vigilance, Traffic Control, Monitoring, Patrolling, Flexibility, Integrity, Hospitality, Creativity, Russian Language
Specialization
Experience in safety and security is beneficial but not essential. Candidates should possess strong communication skills and a commitment to exceptional guest service.
Telecommunication Agent (Telephone Operator) at Accor
Ras Al Khaimah, Ras al-Khaimah, United Arab Emirates - Full Time
Skills Needed
Hospitality, Service Industry, Russian Language, Arabic Language, Computer Knowledge, Management Skills, Planning Skills, Decision Making, Interpersonal Skills, Communication Skills, Counseling Skills, Pbx Knowledge, Voicemail System Knowledge, Call Accounting Knowledge, Guest Request Management Knowledge, Property Management System Knowledge
Specialization
Candidates should have at least 1 year of experience in the hospitality/service industry and must be proficient in spoken and written Russian. A minimum of 'O' level education with 5 credits or a diploma is required.
Guest Service Agent - Hotel Front Office at Accor
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Guest Service, Cashiering, Foreign Exchange, Communication, Hospitality, Customer Care, Problem Solving, Time Management, Multilingual Skills, Opera Pms, Guest Relations, City Knowledge, Accor Hospitality, Standard Operating Procedures
Specialization
Candidates should have prior experience with Opera or a related Property Management system and possess excellent verbal and written English communication skills. Knowledge of additional languages and previous experience with 3/4 star hospitality brands are advantageous.
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