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Hospitality Jobs in United Kingdom

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Reservations Agent at Accor
City of Edinburgh, Scotland, United Kingdom - Full Time
Skills Needed
Hospitality, Communication, Organizational Skills, Customer Service, Attention To Detail, Teamwork, Flexibility, Problem Solving, Sales Skills, Technical Skills, Adaptability, Time Management, Positive Attitude, Guest Relations, Reservation Management, Interpersonal Skills
Specialization
Candidates should have a passion for hospitality and a positive impact on guest experiences. Previous experience in hotel reservations is preferred but not mandatory, with a focus on teamwork and adaptability.
Receptionist at Accor
Bridgwater, England, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Check In, Check Out, Reservations, Billing, Payment Handling, Professionalism, Positive Approach
Specialization
Candidates must possess a strong passion for customer service and hospitality, along with the flexibility to work varied shifts including early mornings, late evenings, weekends, and public holidays. Full reception training will be provided, meaning prior hotel experience is not required if the candidate has a background in customer service and the right attitude.
Reservations Agent at Accor
London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Reservations Management, Communication, Sales Opportunities, Teamwork, Problem Solving, Hospitality, Computer Skills, Language Proficiency, Positive Impact, Adaptability, Attention To Detail
Specialization
Previous experience in hotel reservations is preferred but not mandatory, with a focus on team contribution. Proficiency in additional languages and a passion for hospitality are valued.
Server - Gordon Ramsay at The Mere at Accor
Knutsford, England, United Kingdom - Full Time
Skills Needed
Serving, Hosting, Customer Service, Upselling, Problem Solving, Teamwork, Communication, Attention To Detail, Empathy, Calmness Under Pressure, Resourcefulness, Knowledge Of Food And Beverage, Flexibility, Menu Knowledge, Hospitality, Luxury Service
Specialization
Candidates should have 1-2 years of experience in a luxury hospitality environment and a passion for delivering 5-star service. They must be empathetic, resourceful, and able to work well under pressure.
Server - Banqueting at Accor
Knutsford, England, United Kingdom - Full Time
Skills Needed
Serving, Hosting, Customer Service, Upselling, Problem Solving, Teamwork, Communication, Menu Knowledge, Hospitality, Empathy, Calmness Under Pressure, Resourcefulness, Flexibility, Attention To Detail, Fast Paced Environment, Rapport Building
Specialization
Candidates should have 1-2 years of experience in a luxury hospitality environment and a passion for delivering 5-star service. They must be empathetic, resourceful, and able to work well under pressure.
Restaurant Team Member at Whitbread
High Wycombe, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Hospitality, Interpersonal Skills
Specialization
No previous experience is required for this role. You should have a friendly personality and a passion for customer service.
Front of House at Whitbread
London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Cocktail Making, Meal Serving, Teamwork, Communication
Specialization
The role requires a fun personality and strong customer service skills to welcome guests effectively. No prior experience is needed for this position.
Reception Team Member at Whitbread
Manchester, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Administration, Hospitality, Interpersonal Skills, Teamwork, Problem Solving
Specialization
The role requires a friendly personality and strong customer service skills. Candidates must be able to work 24 hours per week in a fixed-term capacity.
Nights Team Member at Whitbread
Manchester, England, United Kingdom - Full Time
Skills Needed
Customer Service, Problem Solving, Health And Safety, Communication, Hospitality, Safety Monitoring
Specialization
No prior experience is required for this role. Candidates must be over 18 years of age.
Reception Team Member at Whitbread
Manchester, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Administration, Hospitality, Teamwork, Problem Solving, Interpersonal Skills
Specialization
The role requires a friendly personality and a strong passion for customer service. Candidates should be comfortable using simple administration systems to support hotel operations.
Restaurant Team Member at Whitbread
Shrewsbury, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Hospitality, Interpersonal Skills, Teamwork
Specialization
No previous experience is required for this role. You should have a fun personality and a passion for providing excellent customer service.
General Manager at Accor
Cardiff, Wales, United Kingdom - Full Time
Skills Needed
Leadership, Hospitality, Operations Management, Financial Results, Brand Standards, Culture Building, Sales Drive, Cost Control, Revenue Maximization, Stakeholder Relationship Building, Commercial Acumen, Organizational Skills, People Skills, Guest Experience Creation
Specialization
The ideal candidate is an established leader within the Midscale hotel segment, possessing strong commercial awareness, organizational capabilities, and excellent people skills. They must be energetic, hands-on, and passionate about delivering memorable guest experiences.
Experience Required
Minimum 5 year(s)
Porter at Relais & Châteaux Park-Hotel Egerner Höfe
Bala, Wales, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Local Area Knowledge, Valet Parking, Hospitality, Teamwork, Adaptability, Professionalism, Guest Relations
Specialization
Candidates must possess a full driving licence and be able to commute independently to the hotel. While previous hospitality experience is not required, applicants should be personable, flexible, and have strong local knowledge.
Ground Floor - Team Member at Whitbread
North West Leicestershire, England, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Cocktail Making, Meal Serving, Housekeeping Support, Teamwork, Communication
Specialization
The position requires a passion for customer service, but no prior experience is needed as training and support will be provided. Candidates should be ready to join immediately and contribute to the UK's leading hospitality business, Whitbread.
Bar & Waiting Staff at Greene King
London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Teamwork, Attention To Detail, Communication, Problem Solving, Time Management, Food Service, Drink Preparation, Sales Skills, Positive Attitude, Adaptability, Multitasking, Interpersonal Skills, Learning Agility, Hospitality, Event Coordination
Specialization
Candidates should have a willingness to learn and a passion for providing excellent service. Attention to detail and a positive attitude are essential for this role.
Food & Beverage Host at Rank Group
Stockport, England, United Kingdom - Full Time
Skills Needed
Hospitality, Customer Service, Teamwork, Communication, Reliability, Enthusiasm
Specialization
Experience in food and beverage is a bonus, but not essential. The key qualities sought are enthusiasm, reliability, and the ability to make guests feel special.
Catering Assistant at RSL LIFECARE LIMITED
Bassetlaw, England, United Kingdom - Full Time
Skills Needed
Compassion, Empathy, Communication Skills, Teamwork, Efficiency, Food Safety Compliance, Customer Service, Catering, Hospitality
Specialization
The ideal candidate should demonstrate compassion and excellent communication skills, with a focus on teamwork and compliance with safety standards. Qualifications in catering and hospitality are beneficial but not essential, as training will be provided.
Bar & Waiting Staff at Greene King
Newport, Wales, United Kingdom - Full Time
Skills Needed
Hospitality, Customer Service, Teamwork, Attention To Detail, Communication, Reliability, Positive Attitude, Learning
Specialization
Candidates should have a willingness to learn and a passion for customer service. A positive attitude and teamwork skills are essential for this role.
Front of House Nandoca at NANDO'S LIMITED
Stoke-on-Trent, England, United Kingdom - Full Time
Skills Needed
Customer Service, Team Member, Serving Customers, Food Hygiene, Safety Compliance, Efficiency, Communication, Problem Solving, Hospitality
Specialization
No previous experience is required for this role; applicants must demonstrate passion and a willingness to learn, as the necessary skills will be taught by the employer. A key requirement is that applicants must have finished school due to health and safety legislation.
Operations Manager at BaxterStorey
Ponsonby, England, United Kingdom - Full Time
Skills Needed
Leadership, Team Motivation, Hospitality, Client Relationship Management, Mentoring, Training, Empowerment, Excellence Culture, Food Standards, Innovation, Health And Safety, Sustainability, Financial Acumen, Budget Management, Delegation, Influencing Skills
Specialization
Candidates must have previous experience as an Operations Manager, ideally with recent experience in a group or operational role within contract catering, coupled with a strong passion for food and customer service. Essential qualifications include financial astuteness for budget management, excellent delegation and influencing skills, meticulous organization, and strong strategic thinking abilities.
Experience Required
Minimum 5 year(s)
Reservations Agent at Accor
City of Edinburgh, Scotland, United Kingdom -
Full Time

Start Date

Immediate

Expiry Date

06 May, 26

Salary

0.0

Posted On

05 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Hospitality, Communication, Organizational Skills, Customer Service, Attention To Detail, Teamwork, Flexibility, Problem Solving, Sales Skills, Technical Skills, Adaptability, Time Management, Positive Attitude, Guest Relations, Reservation Management, Interpersonal Skills

Industry

Hospitality

Description
Company Description We’re looking for a Reservations Agent to make every booking seamless, every guest excited about their visit and every step of the reservation journey effortless at The Hoxton, Edinburgh. Reporting to the Front Office Manager, you’ll be responsible for being the first point of contact for future guests-handling room bookings with accuracy, warmth and genuine hospitality. Your role focuses on managing individual room reservations, supporting hotel operations, and ensuring smooth communication between departments so that every stay begins perfectly. We’ve opened our doors in Edinburgh’s charming West End - our very first Hox in Scotland. Set across 11 beautiful Georgian townhouses, we’re home to 214 bedrooms, a lively open lobby and bar, an all-day Italian trattoria Patatino, a retro-inspired cinema, a flexible and super-size event space called The Get Together, and The Apartment – our unique signature spot for meetings, private dinners and memorable gatherings. More about us… The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces. Job Description What's in it for you... Become part of a team that’s very passionate about creating great hospitality experiences. Competitive salary. 29 days holiday (including bank holidays), pension and life insurance. Food on us during your shift. Enjoy a free night at The Hoxton and a meal for two when you first start with us. Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work. Time off to volunteer with one of our partner charities. Hox Hero and Nifty Fifty, our rewards for going the extra mile and living our values. An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Regular team get togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time! The chance to challenge the norm and work in an environment that is both creative and rewarding. Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene. Excellent discounts across The Hoxton and the global Ennismore family. What you’ll do… Be the go-to for individual room reservations across phone, email, booking channels, and our website and respond with warmth that reflects our brand. Know our rooms, availability, promotions, and hotel policies inside out so you can guide guests with confidence so that our guests’ expectations are not only met but exceeded. Check bookings before arrival to make sure everything, from payments to special requests, is spot on. Handle payments and documentation correctly, including advance purchase bookings. Introduce guests to everything the hotel offers, from room upgrades and Houses to packages, F&B experiences, and add-ons. Support revenue strategy by identifying opportunities to increase conversion and average spend. Drive direct bookings and help grow our direct share while hitting targets and keep OTA bookings accurate and rates consistent. Work closely with Front Office, Housekeeping, Sales, and Revenue teams to ensure smooth arrivals and seamless stays. Assist corporate bookers, agents, and travel partners professionally and with care. Make sure rooming lists, billing instructions, preferences, and special requests are always up to date. Shine a spotlight on our Houses, highlighting their unique features to guests. Pitch in to support wider hotel operations whenever required. What we’re looking for… Individuals. You’re looking for a place where you can be you; no clones in suits here. Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night. You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience. You’re not precious. We leave our egos at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. If we got stuck in a lift together, we’d have a good time and share a few laughs. You want to be part of a team that works hard, supports each other, and has fun along the way. Previous experience in hotel reservations is preferred but not mandatory – it’s all about how you contribute to the team! You’re great with computers and on the phone. Passion for exceeding guest’s expectations. Flexibility to support operations or front desk during busy or unexpected moments. Excellent organisational and communication skills with a high level of accuracy. Ability to work independently, prioritise work and ask for clarification when needed. Curious, adaptable and open to new approaches. Job-Category: Sales & Marketing Job Type: Permanent Job Schedule: Full-Time

How To Apply:

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Responsibilities
The Reservations Agent will manage individual room reservations and ensure smooth communication between departments to facilitate seamless guest experiences. They will also handle payments, check bookings, and support hotel operations.
Reservations Agent at Accor
City of Edinburgh, Scotland, United Kingdom - Full Time
Skills Needed
Hospitality, Communication, Organizational Skills, Customer Service, Attention To Detail, Teamwork, Flexibility, Problem Solving, Sales Skills, Technical Skills, Adaptability, Time Management, Positive Attitude, Guest Relations, Reservation Management, Interpersonal Skills
Specialization
Candidates should have a passion for hospitality and a positive impact on guest experiences. Previous experience in hotel reservations is preferred but not mandatory, with a focus on teamwork and adaptability.
Receptionist at Accor
Bridgwater, England, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Check In, Check Out, Reservations, Billing, Payment Handling, Professionalism, Positive Approach
Specialization
Candidates must possess a strong passion for customer service and hospitality, along with the flexibility to work varied shifts including early mornings, late evenings, weekends, and public holidays. Full reception training will be provided, meaning prior hotel experience is not required if the candidate has a background in customer service and the right attitude.
Reservations Agent at Accor
London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Reservations Management, Communication, Sales Opportunities, Teamwork, Problem Solving, Hospitality, Computer Skills, Language Proficiency, Positive Impact, Adaptability, Attention To Detail
Specialization
Previous experience in hotel reservations is preferred but not mandatory, with a focus on team contribution. Proficiency in additional languages and a passion for hospitality are valued.
Server - Gordon Ramsay at The Mere at Accor
Knutsford, England, United Kingdom - Full Time
Skills Needed
Serving, Hosting, Customer Service, Upselling, Problem Solving, Teamwork, Communication, Attention To Detail, Empathy, Calmness Under Pressure, Resourcefulness, Knowledge Of Food And Beverage, Flexibility, Menu Knowledge, Hospitality, Luxury Service
Specialization
Candidates should have 1-2 years of experience in a luxury hospitality environment and a passion for delivering 5-star service. They must be empathetic, resourceful, and able to work well under pressure.
Server - Banqueting at Accor
Knutsford, England, United Kingdom - Full Time
Skills Needed
Serving, Hosting, Customer Service, Upselling, Problem Solving, Teamwork, Communication, Menu Knowledge, Hospitality, Empathy, Calmness Under Pressure, Resourcefulness, Flexibility, Attention To Detail, Fast Paced Environment, Rapport Building
Specialization
Candidates should have 1-2 years of experience in a luxury hospitality environment and a passion for delivering 5-star service. They must be empathetic, resourceful, and able to work well under pressure.
Restaurant Team Member at Whitbread
High Wycombe, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Hospitality, Interpersonal Skills
Specialization
No previous experience is required for this role. You should have a friendly personality and a passion for customer service.
Front of House at Whitbread
London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Cocktail Making, Meal Serving, Teamwork, Communication
Specialization
The role requires a fun personality and strong customer service skills to welcome guests effectively. No prior experience is needed for this position.
Reception Team Member at Whitbread
Manchester, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Administration, Hospitality, Interpersonal Skills, Teamwork, Problem Solving
Specialization
The role requires a friendly personality and strong customer service skills. Candidates must be able to work 24 hours per week in a fixed-term capacity.
Nights Team Member at Whitbread
Manchester, England, United Kingdom - Full Time
Skills Needed
Customer Service, Problem Solving, Health And Safety, Communication, Hospitality, Safety Monitoring
Specialization
No prior experience is required for this role. Candidates must be over 18 years of age.
Reception Team Member at Whitbread
Manchester, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Administration, Hospitality, Teamwork, Problem Solving, Interpersonal Skills
Specialization
The role requires a friendly personality and a strong passion for customer service. Candidates should be comfortable using simple administration systems to support hotel operations.
Restaurant Team Member at Whitbread
Shrewsbury, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Hospitality, Interpersonal Skills, Teamwork
Specialization
No previous experience is required for this role. You should have a fun personality and a passion for providing excellent customer service.
General Manager at Accor
Cardiff, Wales, United Kingdom - Full Time
Skills Needed
Leadership, Hospitality, Operations Management, Financial Results, Brand Standards, Culture Building, Sales Drive, Cost Control, Revenue Maximization, Stakeholder Relationship Building, Commercial Acumen, Organizational Skills, People Skills, Guest Experience Creation
Specialization
The ideal candidate is an established leader within the Midscale hotel segment, possessing strong commercial awareness, organizational capabilities, and excellent people skills. They must be energetic, hands-on, and passionate about delivering memorable guest experiences.
Experience Required
Minimum 5 year(s)
Porter at Relais & Châteaux Park-Hotel Egerner Höfe
Bala, Wales, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Local Area Knowledge, Valet Parking, Hospitality, Teamwork, Adaptability, Professionalism, Guest Relations
Specialization
Candidates must possess a full driving licence and be able to commute independently to the hotel. While previous hospitality experience is not required, applicants should be personable, flexible, and have strong local knowledge.
Ground Floor - Team Member at Whitbread
North West Leicestershire, England, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Cocktail Making, Meal Serving, Housekeeping Support, Teamwork, Communication
Specialization
The position requires a passion for customer service, but no prior experience is needed as training and support will be provided. Candidates should be ready to join immediately and contribute to the UK's leading hospitality business, Whitbread.
Bar & Waiting Staff at Greene King
London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Teamwork, Attention To Detail, Communication, Problem Solving, Time Management, Food Service, Drink Preparation, Sales Skills, Positive Attitude, Adaptability, Multitasking, Interpersonal Skills, Learning Agility, Hospitality, Event Coordination
Specialization
Candidates should have a willingness to learn and a passion for providing excellent service. Attention to detail and a positive attitude are essential for this role.
Food & Beverage Host at Rank Group
Stockport, England, United Kingdom - Full Time
Skills Needed
Hospitality, Customer Service, Teamwork, Communication, Reliability, Enthusiasm
Specialization
Experience in food and beverage is a bonus, but not essential. The key qualities sought are enthusiasm, reliability, and the ability to make guests feel special.
Catering Assistant at RSL LIFECARE LIMITED
Bassetlaw, England, United Kingdom - Full Time
Skills Needed
Compassion, Empathy, Communication Skills, Teamwork, Efficiency, Food Safety Compliance, Customer Service, Catering, Hospitality
Specialization
The ideal candidate should demonstrate compassion and excellent communication skills, with a focus on teamwork and compliance with safety standards. Qualifications in catering and hospitality are beneficial but not essential, as training will be provided.
Bar & Waiting Staff at Greene King
Newport, Wales, United Kingdom - Full Time
Skills Needed
Hospitality, Customer Service, Teamwork, Attention To Detail, Communication, Reliability, Positive Attitude, Learning
Specialization
Candidates should have a willingness to learn and a passion for customer service. A positive attitude and teamwork skills are essential for this role.
Front of House Nandoca at NANDO'S LIMITED
Stoke-on-Trent, England, United Kingdom - Full Time
Skills Needed
Customer Service, Team Member, Serving Customers, Food Hygiene, Safety Compliance, Efficiency, Communication, Problem Solving, Hospitality
Specialization
No previous experience is required for this role; applicants must demonstrate passion and a willingness to learn, as the necessary skills will be taught by the employer. A key requirement is that applicants must have finished school due to health and safety legislation.
Operations Manager at BaxterStorey
Ponsonby, England, United Kingdom - Full Time
Skills Needed
Leadership, Team Motivation, Hospitality, Client Relationship Management, Mentoring, Training, Empowerment, Excellence Culture, Food Standards, Innovation, Health And Safety, Sustainability, Financial Acumen, Budget Management, Delegation, Influencing Skills
Specialization
Candidates must have previous experience as an Operations Manager, ideally with recent experience in a group or operational role within contract catering, coupled with a strong passion for food and customer service. Essential qualifications include financial astuteness for budget management, excellent delegation and influencing skills, meticulous organization, and strong strategic thinking abilities.
Experience Required
Minimum 5 year(s)