Job Introduction
Job Description

Healthy outcomes start with positive patient experiences.

• 40 Hours / 5 out of 7 days / 7:00am-19:00pm range
• £29,000 per year
• Blue light card, Sodexo discounts, Yu life healthcare
• Location is Wythenshawe Hospital

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Please take the time to read the attached job description
Job Introduction

LEAD WITH EMPATHY. BELONG IN HEALTH AND CARE.

At Sodexo, we understand that exceptional service in healthcare settings can significantly ease the stress of hospitalisation. As a Retail Outlets Manager at Sodexo Wythenshawe Hospital we are seeking a dedicated and experienced individual to oversee the overall management of Kitchen Works restaurant at Wythenshawe Hospital. The role involves ensuring efficient food preparation and service in line with Kitchen Works operational standards and client expectations. The successful candidate will also be responsible for maintaining high standards of cleanliness and hygiene, as well as fostering strong relationships with the client and their operational teams across the trust.

WHAT YOU’LL DO:

• Ensure all services meet standards in the Kitchen Works Operations Manual, Service Level Agreement, and client/customer satisfaction; manage staff schedules accordingly.
• Oversee safe and careful food preparation, particularly for special dietary needs (e.g., allergies to nuts, dairy, wheat).
• Maintain effective relationships with all levels of the Company and Client organisation; ensure regular communication and collaboration.
• Complete all required documentation, financial reporting, and administration tasks accurately and on time, both electronically and on paper.
• Monitor financial performance, maintain business records, control costs, and support sales growth through marketing and promotions.
• Uphold hygiene, health, and safety standards; conduct daily service audits and ensure compliance with statutory and company regulations.
• Manage all aspects of staff recruitment, induction, training, discipline, and performance reviews; ensure accurate personnel records are maintained.
• Safeguard the unit’s security, respond to operational needs, liaise with senior management, and fulfil reasonable requests from leadership.

Working at Sodexo isn’t just a job — it’s a chance to make a difference every day. You’ll be part of a supportive team, act with purpose, and thrive in a role where your work matters. We also offer a range of benefits to support you and your loved ones:

• Mental health and wellbeing resources
• Employee Assistance Programme (including financial/legal advice & personal support)
• Free health & wellbeing app with 24/7 virtual GP access
• Discounts on high street brands for you and your family
• Salary finance tools and financial wellbeing resources
• Retirement savings plan and life insurance
• Full training and protective uniform provided.
• Opportunities to gain experience through learning and development.
• Cycle to Work scheme & volunteering opportunities.
• Flexible working and a dynamic team environment
• Competitive pa