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Hospitality Jobs in United Kingdom

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Reservation Agent at Accor
London, England, United Kingdom - Full Time
Skills Needed
Guest Focused Personality, Problem Solving, Communication, Customer Service, Reservation Management, Group Booking Knowledge, Complaint Handling, Attention To Detail, Team Spirit, Sales Promotion, Organizational Skills, Time Management, Interdepartmental Communication, Filing System Maintenance, Payment Management, Event Coordination
Specialization
A guest-focused personality is essential for this role. Experience in customer service and knowledge of reservation processes are preferred.
Revenue Manager at Accor
Knutsford, England, United Kingdom - Full Time
Skills Needed
Leadership, Operational Knowledge, Commercial Acumen, Financial Acumen, Revenue Management, Data Analysis, Forecasting, Pricing Strategy, Market Analysis, Team Development, Communication, Coaching, Multitasking, Problem Solving, Attention To Detail, Customer Satisfaction
Specialization
Candidates should have strong leadership capabilities and a minimum of 5 years of operational management experience, preferably in Rooms or Food & Beverage. A Bachelor's Degree from a reputable hospitality school is preferred, along with excellent communication skills and a strong understanding of hotel operations.
Experience Required
Minimum 5 year(s)
Front Office Team Member - Full Time at Accor
London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Positive Problem Solving, Time Keeping, Organised, Multi Tasking, Fluency In English
Specialization
Prior experience with Opera Cloud or a related system is preferable but not mandatory. Candidates must be fluent in English and possess strong customer service skills.
PT Night Audit at Accor
Sheffield, England, United Kingdom - Full Time
Skills Needed
English Speaking, Problem Solving, Proactive, Guest Minded, Ambitious, Listening
Specialization
Candidates should be open-minded and capable of working with diverse cultures. Previous experience at the Front Office is required, along with the ability to solve problems independently.
Assistant Night Manager at Hilton Hotels & Resorts
City of Westminster, England, United Kingdom - Full Time
Skills Needed
Supervisory Experience, It Proficiency, Leadership Skills, Interpersonal Skills, Communication Skills, Customer Service, Ability To Work Under Pressure, Grooming Standards, Flexibility, Teamwork, Cash Handling, Front Office Management, Problem Solving, Training And Development, Health And Safety Knowledge, Emergency Procedures
Specialization
Candidates should have previous supervisory experience in Front Office roles and possess strong leadership and communication skills. A commitment to high customer service standards and the ability to work under pressure are essential.
Experience Required
Minimum 2 year(s)
Bilingual Onboarding Specialist (French-Speaking) at OpenTable
London, England, United Kingdom - Full Time
Skills Needed
Bilingual, Onboarding, Training, Customer Support, Restaurant Operations, Consultative Approach, Configuration, Communication, Organization, Time Management, Problem Solving, Team Collaboration, Technical Support, Implementation, Documentation, Flexibility
Specialization
Candidates should have at least 1 year of experience in a support, implementation, or hospitality role, with a strong understanding of restaurant operations. Fluency in English and another European language, preferably French, is required, along with excellent organizational and communication skills.
Chef De Partie | Casual Dining Venue | Brandesburton | £30k at Chefs for Chefs ltd
Driffield, England, United Kingdom - Full Time
Skills Needed
Kitchen Experience, Food Hygiene, Enthusiasm, Reliability, Ability To Work Under Pressure
Specialization
Candidates must have previous kitchen experience and valid Food Hygiene qualifications. Enthusiasm, reliability, and the ability to work well under pressure are essential.
Bartender at Accor
London, England, United Kingdom - Full Time
Skills Needed
Guest Service, Mixology, Spirits Knowledge, Wine Knowledge, Beer Knowledge, Communication Skills, Interpersonal Skills, Attention To Detail, Fast Paced Environment, Professional Appearance, Positive Attitude, Flexibility, Stock Control, Health Standards, Hygiene Standards
Specialization
Candidates should have previous experience as a Bartender or in a similar F&B service role, preferably in a hotel or luxury environment. Strong knowledge of mixology and excellent communication skills are essential.
Experience Required
Minimum 2 year(s)
Housekeeping - Team Member at Whitbread
Aberystwyth, Wales, United Kingdom - Full Time
Skills Needed
Cleaning, Attention To Detail, Teamwork, Time Management
Specialization
No prior experience is needed for this position, making it accessible for individuals looking to start a career in housekeeping. The role emphasizes teamwork and attention to detail.
Front Office Team Member at Accor
Reading, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication Skills, Organizational Skills, Positive Attitude
Specialization
Some experience in retail, hospitality, or a customer-facing role is required. Candidates should possess excellent communication and organizational skills along with a positive attitude.
Full Time Evening Waiter at Accor
London, England, United Kingdom - Full Time
Skills Needed
Guest Oriented, Service Minded, Attention To Quality, Sales Acumen, Good Level Of General Culture, Excellent Presentation, Team Leader, Well Organised, Autonomous, Creative
Specialization
Candidates should have a vocational degree in hospitality or F&B studies and at least 3 years of professional experience. Fluency in the national language and operational English is required, with a third language being a plus.
Experience Required
Minimum 2 year(s)
Kitchen Porter at Potters Resorts
Colchester, England, United Kingdom - Full Time
Skills Needed
Attention To Detail, Cleanliness, Enthusiasm, Energy, Organisational Skills, Team Player, Interpersonal Skills, Flexibility
Specialization
No formal qualifications are needed for this role, but a positive attitude and willingness to learn are essential. Candidates should be friendly, hardworking, and enthusiastic about providing excellent service.
Kitchen Team Member at Whitbread
Nottingham, England, United Kingdom - Full Time
Skills Needed
Cooking, Meal Preparation, Customer Service, Teamwork
Specialization
No chef experience is needed for this role. The position is suitable for individuals looking to start a career in hospitality.
Spa Therapist at Brown's Hotel
London, England, United Kingdom - Full Time
Skills Needed
Spa Therapy, Massage, Facials, Body Therapies, Guest Service, Hygiene Standards, Teamwork, Pressure Handling, Personalized Experiences, Professionalism, Work Ethic, Wellness Trends, Initiative, Adaptability, Collaboration, Guest Relationships
Specialization
We are looking for a Spa Therapist with a Level 3 Beauty Therapy or Spa qualification and hands-on experience in delivering professional treatments. A genuine passion for exceptional service and the ability to work well under pressure are essential.
Part Time Linen Porter- Old Swan Hotel Harrogate at Classic Lodges Hickstead
Harrogate, England, United Kingdom - Full Time
Skills Needed
Positive Attitude, Team Oriented, Attention To Detail, High Standards Of Cleanliness, Time Management, Prioritisation, Physically Fit, Manual Handling, Lifting, Housekeeping Experience, Flexible, Willing To Work Varied Shifts
Specialization
We are looking for a reliable individual with a positive attitude and excellent attention to detail. Previous experience in a housekeeping role is desirable but not essential, as full training will be provided.
Chef de Cuisine - Gordon Ramsay at The Mere at Accor
Knutsford, England, United Kingdom - Full Time
Skills Needed
Culinary Expertise, Leadership Skills, Organizational Skills, Communication Skills, Cost Management, Menu Development, Food Safety Knowledge, Team Management, Creativity, Business Acumen, Operational Excellence, Guest Interaction, Training And Mentoring, Performance Evaluation, Haccp Compliance, Quality Control
Specialization
Candidates should have proven experience in a senior kitchen leadership role, ideally in a luxury environment, with strong culinary skills and knowledge of food safety legislation. Leadership, organizational, and communication skills are essential for motivating and developing a diverse team.
Experience Required
Minimum 5 year(s)
Hotel Kitchen Team Member at Whitbread
Reading, England, United Kingdom - Full Time
Skills Needed
Cooking, Meal Preparation, Teamwork, Customer Service
Specialization
No prior chef experience is needed for this role. The position offers training and support to help you succeed.
Multi-task Reception Team Member at Accor
London, England, United Kingdom - Full Time
Skills Needed
Service Focused Personality, Fluency In English, Prior Experience Working With Opera, Additional Languages
Specialization
Service focused personality is essential, and prior experience is an asset. Fluency in English is required, and additional languages are a plus.
Bar & Restaurant Manager at Accor
Bromley, England, United Kingdom - Full Time
Skills Needed
Food And Beverage Management, Team Leadership, Customer Service, Event Management, Relationship Building, Communication, Menu Development, Inventory Management, Health And Safety Compliance, Problem Solving
Specialization
Experience in running events and restaurant operations is essential. A service-focused personality and previous leadership experience are required.
Experience Required
Minimum 2 year(s)
Supervisor - Greggs at Moto
, , United Kingdom - Full Time
Skills Needed
Leadership, Customer Service, Communication, Decision Making, Coaching, Team Management, Sales, Profit Maximization
Specialization
Previous experience in leading or supervising a team is highly desirable. A passion for delivering a memorable customer experience and strong communication skills are essential.
Experience Required
Minimum 2 year(s)
Reservation Agent at Accor
London, England, United Kingdom -
Full Time

Start Date

Immediate

Expiry Date

25 Feb, 26

Salary

14.0

Posted On

27 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Guest Focused Personality, Problem Solving, Communication, Customer Service, Reservation Management, Group Booking Knowledge, Complaint Handling, Attention To Detail, Team Spirit, Sales Promotion, Organizational Skills, Time Management, Interdepartmental Communication, Filing System Maintenance, Payment Management, Event Coordination

Industry

Hospitality

Description
Company Description Department: Reservation Reports to: Reservation Manager Hourly Salary: £14 The Mercure London Earls Court hotel is a newly renovated property in Southwest London. The property is a large conferencing & group hotel comprising a total of 508 keys, across two distinct brands within Accor, Ibis & Mercure. As the property is a combo, there are 226 Ibis rooms & 282 Mercure rooms. The London Suite is the main ballroom for all types of events. The London Suite is extremely versatile and plays a pivotal role in the property’s overall performance. The London Suite is divisible into nine separate meeting rooms, which, when combined, can be one of the largest pillar-free spaces in London for events up to 1200 guests. The F & B outlets in the property have been created by PARIS SOCIETY. The F & B space named Barnaby’s is perfect for social events, and either the Barnaby’s Kitchen or Barnaby’s Lounge Bar can be semi or completely privatised for groups, events or additional catering/meeting space for larger residential bookings/ functions. Job Description POSITION OVERVIEW To deal with all guest enquiries, questions and requirements for reservations of Hotel rooms in helpful and speedy manner. To support all other departments, especially reception ensuring that all guests have an enjoyable stay with us. To be responsible for the day-to-day duties with accepting and entering individual and group reservations. Resolve guest problems and complaints as appropriately and professionally as possible. MAIN RESPONSIBILITIES Duties Responsible for individual Knowledge of the full process of group booking and assist the team in case of need. This also includes the management of group blocks relating to inventory, payment and group setup Handle enquiries via email or phone during the shift, communicate immediately, and provide a reply or confirmation within a reasonable timeframe. Handle any other department issues related to individual reservations (follow up on prepayment, routing, vouchers…) In case of need knowledge and preparation of group information sheets (group movements) and briefing of all involved prior to the arrival of the group. Ensure that now shows are accurately reported and charged. Process and input reservations following hotel reservations policy including FIT and TBR Arrival checks and traces Manage payments, cancellations, rooming lists, terms, and conditions Maintains a precise filing system for all Group reservations and correspondence. Performs all reservations duties including making and entering reservations as required including TBRs Handle guest complaints and enquiries in an efficient and professional manner Ensures a clear line of communication with other departments for special requests or other reservation-related matters. Ensure VIP and complimentary room night procedures are adhered to. Ensure Accor brand and company standards are implemented and updated. Ensure security and safety procedures are updated and implemented. Promotes a positive working environment by developing positive team spirit. Promote ALL Membership Program Customer Relations Provide efficient, friendly and professional service to all guests, making all guests experience positive. Take a positive problem-solving approach to guest problems and concerns; call the Manager on Duty if difficulties arise. Actively sell and promote hotel facilities and services. NOTE: The Company reserves the right to amend this job description from time to time to accommodate the requirements of the business and the evolving nature of the role. Qualifications Your experience and skills include: Guest focused personality is essential Additional Information Additional Information WHAT IS IN FOR YOU Employee benefit card offering discounted rates at Accor worldwide £5 for any name mentioned £200 for the Heartist of the month (Employee of the month) Free and delicious meal breaks on duty Complimentary stays in UK and North Ireland Friends & Family discounts 50% food discounts in our restaurants Pension Scheme Health Insurance Eye Test Vouchers Cycle to work Scheme Staff Uniforms Provided Learning programs through our Academies Wonderful and fun colleagues Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

How To Apply:

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Responsibilities
The Reservation Agent is responsible for handling guest inquiries and managing reservations for hotel rooms. This includes processing individual and group bookings, resolving guest complaints, and ensuring effective communication with other departments.
Reservation Agent at Accor
London, England, United Kingdom - Full Time
Skills Needed
Guest Focused Personality, Problem Solving, Communication, Customer Service, Reservation Management, Group Booking Knowledge, Complaint Handling, Attention To Detail, Team Spirit, Sales Promotion, Organizational Skills, Time Management, Interdepartmental Communication, Filing System Maintenance, Payment Management, Event Coordination
Specialization
A guest-focused personality is essential for this role. Experience in customer service and knowledge of reservation processes are preferred.
Revenue Manager at Accor
Knutsford, England, United Kingdom - Full Time
Skills Needed
Leadership, Operational Knowledge, Commercial Acumen, Financial Acumen, Revenue Management, Data Analysis, Forecasting, Pricing Strategy, Market Analysis, Team Development, Communication, Coaching, Multitasking, Problem Solving, Attention To Detail, Customer Satisfaction
Specialization
Candidates should have strong leadership capabilities and a minimum of 5 years of operational management experience, preferably in Rooms or Food & Beverage. A Bachelor's Degree from a reputable hospitality school is preferred, along with excellent communication skills and a strong understanding of hotel operations.
Experience Required
Minimum 5 year(s)
Front Office Team Member - Full Time at Accor
London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Positive Problem Solving, Time Keeping, Organised, Multi Tasking, Fluency In English
Specialization
Prior experience with Opera Cloud or a related system is preferable but not mandatory. Candidates must be fluent in English and possess strong customer service skills.
PT Night Audit at Accor
Sheffield, England, United Kingdom - Full Time
Skills Needed
English Speaking, Problem Solving, Proactive, Guest Minded, Ambitious, Listening
Specialization
Candidates should be open-minded and capable of working with diverse cultures. Previous experience at the Front Office is required, along with the ability to solve problems independently.
Assistant Night Manager at Hilton Hotels & Resorts
City of Westminster, England, United Kingdom - Full Time
Skills Needed
Supervisory Experience, It Proficiency, Leadership Skills, Interpersonal Skills, Communication Skills, Customer Service, Ability To Work Under Pressure, Grooming Standards, Flexibility, Teamwork, Cash Handling, Front Office Management, Problem Solving, Training And Development, Health And Safety Knowledge, Emergency Procedures
Specialization
Candidates should have previous supervisory experience in Front Office roles and possess strong leadership and communication skills. A commitment to high customer service standards and the ability to work under pressure are essential.
Experience Required
Minimum 2 year(s)
Bilingual Onboarding Specialist (French-Speaking) at OpenTable
London, England, United Kingdom - Full Time
Skills Needed
Bilingual, Onboarding, Training, Customer Support, Restaurant Operations, Consultative Approach, Configuration, Communication, Organization, Time Management, Problem Solving, Team Collaboration, Technical Support, Implementation, Documentation, Flexibility
Specialization
Candidates should have at least 1 year of experience in a support, implementation, or hospitality role, with a strong understanding of restaurant operations. Fluency in English and another European language, preferably French, is required, along with excellent organizational and communication skills.
Chef De Partie | Casual Dining Venue | Brandesburton | £30k at Chefs for Chefs ltd
Driffield, England, United Kingdom - Full Time
Skills Needed
Kitchen Experience, Food Hygiene, Enthusiasm, Reliability, Ability To Work Under Pressure
Specialization
Candidates must have previous kitchen experience and valid Food Hygiene qualifications. Enthusiasm, reliability, and the ability to work well under pressure are essential.
Bartender at Accor
London, England, United Kingdom - Full Time
Skills Needed
Guest Service, Mixology, Spirits Knowledge, Wine Knowledge, Beer Knowledge, Communication Skills, Interpersonal Skills, Attention To Detail, Fast Paced Environment, Professional Appearance, Positive Attitude, Flexibility, Stock Control, Health Standards, Hygiene Standards
Specialization
Candidates should have previous experience as a Bartender or in a similar F&B service role, preferably in a hotel or luxury environment. Strong knowledge of mixology and excellent communication skills are essential.
Experience Required
Minimum 2 year(s)
Housekeeping - Team Member at Whitbread
Aberystwyth, Wales, United Kingdom - Full Time
Skills Needed
Cleaning, Attention To Detail, Teamwork, Time Management
Specialization
No prior experience is needed for this position, making it accessible for individuals looking to start a career in housekeeping. The role emphasizes teamwork and attention to detail.
Front Office Team Member at Accor
Reading, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication Skills, Organizational Skills, Positive Attitude
Specialization
Some experience in retail, hospitality, or a customer-facing role is required. Candidates should possess excellent communication and organizational skills along with a positive attitude.
Full Time Evening Waiter at Accor
London, England, United Kingdom - Full Time
Skills Needed
Guest Oriented, Service Minded, Attention To Quality, Sales Acumen, Good Level Of General Culture, Excellent Presentation, Team Leader, Well Organised, Autonomous, Creative
Specialization
Candidates should have a vocational degree in hospitality or F&B studies and at least 3 years of professional experience. Fluency in the national language and operational English is required, with a third language being a plus.
Experience Required
Minimum 2 year(s)
Kitchen Porter at Potters Resorts
Colchester, England, United Kingdom - Full Time
Skills Needed
Attention To Detail, Cleanliness, Enthusiasm, Energy, Organisational Skills, Team Player, Interpersonal Skills, Flexibility
Specialization
No formal qualifications are needed for this role, but a positive attitude and willingness to learn are essential. Candidates should be friendly, hardworking, and enthusiastic about providing excellent service.
Kitchen Team Member at Whitbread
Nottingham, England, United Kingdom - Full Time
Skills Needed
Cooking, Meal Preparation, Customer Service, Teamwork
Specialization
No chef experience is needed for this role. The position is suitable for individuals looking to start a career in hospitality.
Spa Therapist at Brown's Hotel
London, England, United Kingdom - Full Time
Skills Needed
Spa Therapy, Massage, Facials, Body Therapies, Guest Service, Hygiene Standards, Teamwork, Pressure Handling, Personalized Experiences, Professionalism, Work Ethic, Wellness Trends, Initiative, Adaptability, Collaboration, Guest Relationships
Specialization
We are looking for a Spa Therapist with a Level 3 Beauty Therapy or Spa qualification and hands-on experience in delivering professional treatments. A genuine passion for exceptional service and the ability to work well under pressure are essential.
Part Time Linen Porter- Old Swan Hotel Harrogate at Classic Lodges Hickstead
Harrogate, England, United Kingdom - Full Time
Skills Needed
Positive Attitude, Team Oriented, Attention To Detail, High Standards Of Cleanliness, Time Management, Prioritisation, Physically Fit, Manual Handling, Lifting, Housekeeping Experience, Flexible, Willing To Work Varied Shifts
Specialization
We are looking for a reliable individual with a positive attitude and excellent attention to detail. Previous experience in a housekeeping role is desirable but not essential, as full training will be provided.
Chef de Cuisine - Gordon Ramsay at The Mere at Accor
Knutsford, England, United Kingdom - Full Time
Skills Needed
Culinary Expertise, Leadership Skills, Organizational Skills, Communication Skills, Cost Management, Menu Development, Food Safety Knowledge, Team Management, Creativity, Business Acumen, Operational Excellence, Guest Interaction, Training And Mentoring, Performance Evaluation, Haccp Compliance, Quality Control
Specialization
Candidates should have proven experience in a senior kitchen leadership role, ideally in a luxury environment, with strong culinary skills and knowledge of food safety legislation. Leadership, organizational, and communication skills are essential for motivating and developing a diverse team.
Experience Required
Minimum 5 year(s)
Hotel Kitchen Team Member at Whitbread
Reading, England, United Kingdom - Full Time
Skills Needed
Cooking, Meal Preparation, Teamwork, Customer Service
Specialization
No prior chef experience is needed for this role. The position offers training and support to help you succeed.
Multi-task Reception Team Member at Accor
London, England, United Kingdom - Full Time
Skills Needed
Service Focused Personality, Fluency In English, Prior Experience Working With Opera, Additional Languages
Specialization
Service focused personality is essential, and prior experience is an asset. Fluency in English is required, and additional languages are a plus.
Bar & Restaurant Manager at Accor
Bromley, England, United Kingdom - Full Time
Skills Needed
Food And Beverage Management, Team Leadership, Customer Service, Event Management, Relationship Building, Communication, Menu Development, Inventory Management, Health And Safety Compliance, Problem Solving
Specialization
Experience in running events and restaurant operations is essential. A service-focused personality and previous leadership experience are required.
Experience Required
Minimum 2 year(s)
Supervisor - Greggs at Moto
, , United Kingdom - Full Time
Skills Needed
Leadership, Customer Service, Communication, Decision Making, Coaching, Team Management, Sales, Profit Maximization
Specialization
Previous experience in leading or supervising a team is highly desirable. A passion for delivering a memorable customer experience and strong communication skills are essential.
Experience Required
Minimum 2 year(s)