QUALIFICATIONS

Education and Experience

• A completed undergraduate degree in Organizational Behaviour, Organizational Psychology, Leadership, Human Resources or a related field plus 5 years’ progressive experience in Human Resources; OR
• An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.
• Two years of experience in Organizational Development or Project Management required; experience in Change Management an asset
• Experience developing learning content and materials (e.g., e-learning, slide decks, facilitator guides).
• Possess or currently working towards CHRP designation.

Knowledge and Skills

• Demonstrated proficiency in instructional design and adult learning principles.
• Strong presentation and facilitation skills with comfort engaging large and diverse groups.
• Highly organized, detail-oriented, and able to manage multiple priorities.
• Tech-savvy with strong proficiency in Microsoft Office Suite and content design tools (e.g., Canva, Articulate, Adobe).
• Coachable, self-motivated, and committed to continuous learning and professional growth.
• Collaborative mindset with a strong service orientation and interpersonal sensitivity.
• Ability to contribute to OD projects and strategic HR initiatives, provide insights through an instructional lens, and bring fresh thinking rooted in emerging trends in instructional design, adult learning, and talent development.
• Demonstrated creativity, flexibility, initiative, sound judgement, and problem-solving skills.
• Ability to work effectively both independently and within a team environment.
• Proven ability to prioritize tasks, multi-task in a fast-paced environment and meet deadlines.
• Demonstrated ability to maintain professional behaviour in challenging situations and ability to maintain strict standards of confidentiality.
• Ability to build strong rapports with clients groups, stakeholders, partners
• Demonstrated proactive and effective client service orientation.
• Awareness of and sensitivity to issues of equity and diversity.
• Excellent communication skills with strong writing ability.
• Proven ability to enhance department and Agency reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.
• Ability to effectively train others on processes and procedures.

Assets

• Proficiency in French and/or a second language
• Posses or currently working towards Certified Training and Development Professional (CTDP) designation
• Organizational Development experience working in a unionized and/or public sector environment

EQUITY HIRING STRATEGY AND APPLICATION PROCESS

The Children’s Aid Society of Toronto (CAS of Toronto) is committed to employing a workforce that is reflective of the population of Toronto as well as the diverse communities we serve. Our Equity Hiring Strategy is deemed to be a Special Program under the Ontario Human Rights Code.

• All qualified and interested candidates are encouraged to apply to this job posting.

For non-union postings under our Equity Hiring Strategy, applicants will be considered as follows:

• Internal qualified applicants who self-identify as being part of one or more of the following under-represented groups: 2SLGBTQ+, persons with disabilities, racialized (visible minority) and/or women.
• All internal qualified applicants
• External qualified applicants who self-identify as being part of one or more of the following under-represented groups: 2SLGBTQ+, persons with disabilities, racialized (visible minority) and/or women
• All external qualified applicants

During the online application process, applicants will have the opportunity to complete the Employment Equity questionnaire, to indicate if they self-identify as being part of one or more of the above under-represented groups. Answering the questionnaire is voluntary and all responses will be kept confidential and used only for the purposes outlined in this program. If the questionnaire is not completed by an applicant, they will not be considered as being from an equity seeking group.
The information collected will help us identify qualified applicants from the listed under-represented groups as part of our Equity Hiring Strategy. In addition, information provided will be used to understand the diversity of candidates that apply to roles within CAS of Toronto. A summary of the responses to this questionnaire will be used to help assess application trends and inform the further development, accessibility and enrichment of our recruitment programs.
Qualified applicants who are interested in this opportunity can apply for position by submitting their application consisting of a cover letter and resume by clicking the Apply button below (at www.torontocas.ca/careers), by fax (416-324-2400), or mail (30 Isabella Street, 5th Floor) to the attention of Human Resources.
Applications for this position must be received in the Human Resources Department, NO LATER THAN 11:59 PM on FRIDAY JULY 18, 2025.

Program Development & Instructional Design

• Apply instructional design principles to create engaging, accessible, and inclusive training materials for in-person, virtual, and blended learning formats.
• Assist in the design of evaluation tools to assess the effectiveness and impact of learning programs and Organizational Development (OD) interventions.
• Coordinate and support the logistical delivery of training and learning initiatives, including registration, scheduling, communications, and technology setup.
• Deliver and facilitate learning sessions and presentations to internal audiences; provide support to leaders delivering content.
• Maintain an organized inventory of OD resources, templates, and training materials.

Talent & Culture Support

• Collaborate with the Manager, OD to design and develop talent strategies, toolkits, and resources aligned with the agency’s talent development priorities.
• Support recognition programs, leadership development activities, and engagement initiatives.
• Provide technical and administrative support to performance management, engagement, and development planning processes.
• Track learning and development metrics and prepare regular reports and dashboards to inform decision-making.

Other Responsibilities

• Provides guidance and advice to management and employees on human resources related matters in accordance with applicable legislations as well as internal policies, processes, and procedures.
• Completes special projects by clarifying project objectives; setting timetables and schedules; conducting research; developing and organizing information.
• Supports the Chief Human Resources Officer and other members of the Human Resources Departments as needed.
• Works in a safe manner in accordance with the Society’s health and safety policies and procedures and all relevant legislation.
• Acts in accordance with and incorporates Society’s Code of Ethics, Confidentiality, Anti-Oppression/Anti-Racism, Harassment & Discrimination policies, etc.
• Uses sound judgment in consideration of financial resources.
• Complies with Society’s financial policies and procedures.
• Other duties as required.