What we do and are proud ofAt Brentwood Bay Resort, we believe unforgettable guest experiences start with an exceptional team. Our oceanfront setting, award-winning dining, and relaxing spa set the stage, but it’s our people who make the real difference.We’re proud to have been recognized multiple times as Outstanding Workplace of the Year, thanks to a team that values creativity, excellence, and genuine hospitality. Here, you’ll find a workplace where you can refine your skills, grow your career, and be part of a supportive group that takes pride in what we do—while still having fun along the way.
Why this role mattersAs the Lead Room Attendant, you are more than a housekeeper—you’re a standard-bearer. Your eye for detail and commitment to perfection ensure every guest room reflects the high calibre of a 4+ star resort. Just as importantly, you set the tone for the team by leading with pride, coaching others, and stepping in to support the supervisor when needed. This is a role where excellence meets leadership, and where your work directly shapes the comfort, trust, and peace of mind our guests rely on.

• Lead by example on the floor, ensuring every guest room is cleaned and presented to the highest standards
• Prepare housekeeping carts and keep supplies organized for efficient, smooth operations
• Refresh guest rooms quickly and thoroughly, from stripping and remaking beds to restocking linens and amenities
• Tackle deep cleans and special projects with precision and pride
• Mentor and train new team members, building their skills and confidence in line with resort expectations
• Provide feedback and guidance to help the team deliver consistent, outstanding results
• Step into a supervisory capacity when required, supporting scheduling, coordination, and problem-solving
• Act as a key link between room attendants, supervisors, and management to ensure daily operations run seamlessly