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Service Desk Analyst at PA Knowledge Limited - Denmark
South Cambridgeshire, England, United Kingdom - Full Time
Skills Needed
Customer Service, Problem Solving, It, Communication Skills, Curiosity, Listening Skills
Specialization
Candidates should have a genuine interest in IT and a willingness to learn, along with excellent communication skills. Previous experience in customer-facing roles is valuable but not mandatory.
Care Team Leader at Anchor
Birmingham, England, United Kingdom - Full Time
Skills Needed
Eligibility, It, Access, Financial Guidance, Adult Social Care
Qualification
Graduate
Telecoms Installations & Maintenance Engineer at Focus Group
Bellshill, Scotland, United Kingdom - Full Time
Skills Needed
Telephony, Networking, Customer Service, It, Technical Support, Field Installations, Configuration, Training, Problem Solving, Communication, Self Motivation, Attention To Detail, Time Management, Site Surveys, Remote Support, Equipment Setup
Specialization
Candidates should have experience in IT or telephony sectors and practical knowledge of relevant equipment. Strong customer service skills and the ability to manage multiple priorities independently are essential.
Experience Required
Minimum 2 year(s)
Projectionist - White City House at Soho House & Co.
London, England, United Kingdom - Full Time
Skills Needed
Cinema Projection, Presentation, Customer Service, It, Networking, Audio/Visual Equipment, Microphones, Mixing Desks, Vision Mixers, Audio Connections, Video Files, Codecs, Av Connections
Specialization
Candidates should have 1-2 years of experience in a projectionist role and basic customer service experience. Knowledge of audio/visual equipment and various video file formats is also required.
Test Engineer (SFIA5) at Zaizi
London, England, United Kingdom - Full Time
Skills Needed
Selenium, Test Frameworks, Java, Javascript, Python, Api Testing, Rest Assured, Postman, Performance Testing, Jmeter, Agile, Communication Skills, It, Aws, Security Testing
Specialization
Strong knowledge of testing frameworks and programming languages is essential, along with great communication skills and experience in an Agile environment. Familiarity with AWS and security testing is a plus.
Experience Required
Minimum 2 year(s)
Manufacturing Project Manager at Yolk Recruitment Ltd
Bolton, England, United Kingdom - Full Time
Skills Needed
Project Management Skills, It
Qualification
Graduate
Customer Services Team Leader (Maternity Cover) at Wiltshire Career Site
Chippenham, England, United Kingdom - Full Time
Skills Needed
Customer Service, Cash Handling, Communication, Organization, It, Excel, Word, Multitasking, Proactive Approach, Team Leadership, Adaptability, Problem Solving, Public Interaction, Flexibility, Time Management
Specialization
Candidates must have experience in a customer service environment and be educated to GCSE standard or equivalent, including maths and English. Essential skills include the ability to work independently, multitask, and communicate professionally.
Experience Required
Minimum 2 year(s)
Group Travel - Team Leader at Jewels Recruitment
London, England, United Kingdom - Full Time
Skills Needed
Powerpoint, Management Skills, Groups, Outlook, It, Key Metrics, Excel, Gds, Training, Conflict, Coaching, Career Development, People Development, Microsoft Office
Qualification
Graduate
Expression of Interest - Join Allianz Partners UK at Allianz Global Corporate & Specialty SE
, England, United Kingdom - Full Time
Skills Needed
Customer First Mindset, Strong Communication Skills, Medical Assistance, Claims, Sales, Operations, It, Data Analytics, Collaborative Spirit, Willingness To Grow, Language Skills
Specialization
Candidates should have experience in customer service or one of the core service areas. A collaborative spirit and strong communication skills are essential, along with a customer-first mindset.
Strategy Analyst at The DP Group
West London, England, United Kingdom - Full Time
Skills Needed
Investment, It
Specialization
Analytical
Qualification
Graduate
Copy of Support Technician - Rail - Early Careers at Camlin Ltd
Lisburn, Northern Ireland, United Kingdom - Full Time
Skills Needed
Technical Support, Troubleshooting, Performance Analysis, System Commissioning, Microsoft Office, Cad Software, Photography Editing, Coding, Customer Service, Engineering, Electronics, Systems Engineering, Mechatronics, It, Math, Technology, Design
Specialization
Candidates must have a minimum HNC or equivalent qualification in an appropriate engineering discipline and work experience in an engineering environment. Desired skills include experience with Microsoft Office, CAD software, and customer-facing roles.
IT & Automation Technician at Greenfix Property Care
Kenn, England, United Kingdom - Full Time
Skills Needed
It, Automation, E Commerce, Collaboration, Teamwork
Specialization
Candidates should be prepared to work a shift pattern from 2pm to 10pm. Experience in IT and automation is preferred.
Teacher of IT at Education Authority Northern Ireland
Belfast, Northern Ireland, United Kingdom - Full Time
Skills Needed
Teaching, It, Business, Digital Skills, Assessment, Classroom Management, Curriculum Development, Safeguarding, Child Protection, Special Education Needs, Communication, Collaboration, Innovative Approaches, Professional Development, Relationship Building, Planning
Specialization
Candidates must hold a teaching qualification recognized in Northern Ireland and a degree or equivalent qualification in IT or Business. Experience teaching at Key Stages 3 and 4/5, along with knowledge of the Northern Ireland Curriculum and safeguarding practices, is essential.
Experience Required
Minimum 2 year(s)
Technical Project Manager at Yolk Recruitment Ltd
Filton, England, United Kingdom - Full Time
Skills Needed
Change Management, Business Strategy, Configuration Management, Manufacturing Engineering, Manufacturing, It, Presentation Skills, Sustainable Growth, Product Lifecycle Management, Product Design, Design, English, Creativity, Architecture, Management Skills
Qualification
Graduate
Collections Agent at RDC
Bristol BS3 2NS, , United Kingdom - Full Time
Skills Needed
Uncertainty, Barriers, Interpersonal Skills, Heavy Equipment, It, Documentation
Qualification
Graduate
Customer Services Assistant at Wiltshire Career Site
Chippenham, England, United Kingdom - Full Time
Skills Needed
Customer Service, Cash Handling, Communication, Organization, It, Excel, Word, Multitasking, Adaptability, Proactive Approach
Specialization
Previous experience in a busy customer service environment is essential, along with the ability to work independently and as part of a team. Candidates should be educated to GCSE standard or equivalent, including maths and English.
Service Desk Analyst at PA Knowledge Limited - Denmark
London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Problem Solving, It, Communication Skills, Curiosity, Listening Skills
Specialization
We are looking for individuals who are curious, people-focused, and excited about building a career in technology. Excellent communication skills and a personable manner are essential, along with a genuine interest in IT.
NHS Deskside Apprentice at Wavenet
London, England, United Kingdom - Full Time
Skills Needed
It, Technology, Problem Solving, Communication, Team Collaboration, Attention To Detail, Cybersecurity, Hardware Support, Software Support, Network Support, It Service Management, Policy Development, User Engagement, Device Management, Customer Service, Technical Support
Specialization
Candidates should have a genuine interest in IT and technology, along with a basic understanding of computers, software, and networks. A minimum of 3 GCSEs at grades 4+ and GCSE Maths and English at grade 3+ is required.
Qualified Social Workers - £30 MASH - Wakefield at Maxxima
Wakefield, England, United Kingdom - Full Time
Skills Needed
It, Referrals
Qualification
Graduate
Analyst, Operational Risk & Resilience at Lloyd's of London
, , United Kingdom - Full Time
Skills Needed
Operational Risk, Risk Management, Analytical Skills, Stakeholder Engagement, Problem Solving, Communication, Team Collaboration, Risk Assessment, Data Strategy, Resilience, It, Cyber, Third Party, Emerging Risks, Scenario Testing, Risk Culture
Specialization
Candidates should have experience in a Risk Function or operational role, with knowledge of operational functions such as IT and Cyber. Strong analytical skills and the ability to communicate complex topics clearly are essential.
Experience Required
Minimum 2 year(s)
  • 1
Service Desk Analyst at PA Knowledge Limited - Denmark
South Cambridgeshire, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

05 Jan, 26

Salary

0.0

Posted On

07 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Problem Solving, IT, Communication Skills, Curiosity, Listening Skills

Industry

Business Consulting and Services

Description
Company Description We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. Job Description Kickstart Your Career in Tech, join Our Service Desk Team! Are you passionate about technology and ready to take your first step into the world of IT? If so, this Service Desk role could be the perfect opportunity for you. At PA, we believe in potential, not just qualifications. That’s why we’re looking for individuals who are curious, people-focused, and excited about building a career in technology. You don’t need a degree or technical certifications, just a genuine interest in IT, a willingness to learn, and a positive, friendly approach. As a Service Desk Analyst, you’ll be the first point of contact for our customers, so excellent communication skills and a personable manner are essential. If you’ve worked in any customer-facing role, whether in retail, hospitality, or call centres, you already have valuable experience that we would love to see. Why Join Us? Gain hands-on experience with real-world IT systems and support Be part of a supportive team that invests in your development Access training, mentoring, and clear progression pathways Work in a culture that values collaboration, learning, and innovation This is more than just a job, it’s your launchpad into a thriving tech career. If you're ready to grow, learn, and make an impact, we’d love to hear from you. The Team The Global Service Desk are a first-line response team who are fully supported to be able to address any IT issues that may arise for our 4000+ PA colleagues, including a dedicated line for our external clients. Being based in the Cambridge office we predominantly support our users by phone, email and in-person, delivering excellent customer service. Individuals are provided with on-the-job training to be able to resolve common queries and how to seek advice on escalating more serious issues. There is a great support network within the department and particularly within the team, with all members encouraged to lean on and support each other. The Service Desk team can be the first step to starting your career at PA. We believe in equipping our Service Desk Analysts with the tools and techniques to enable them to develop the skills necessary to progress and pursue their career ambitions, should you wish to. Access will be provided to our training platforms so team members can enhance and grow the skills needed. Typically, within their first two years our team members have found the specialism that they love and have moved into other areas of the department, with some moving into consulting within the wider organisation. The Group Systems Team is comprised of a variety of areas that support the wider firm. Consisting of seven key pillars specialising in Business Engagement and Governance, Strategy and Enterprise Architecture, Infrastructure, Data and Analytics, Enterprise Solutions, Cyber Security and Technology and Operations. Our Service teams sit within the Technology and Operations pillar, delivering end to end support for our users and includes the Global Service Desk, 2nd line, Mac and Application Support teams, Operations and Software Compliance team. Note: As the team supports all colleagues across the globe, applicants should be available to work in varying shift patterns covering hours between 07:00 and 19:00 (GMT) as well as a weekend shift, working on a rotation every eight weeks. Qualifications An enthusiasm for any of the following: Customer service, problem solving, IT Curiosity for learning more about technology Excellent listening, verbal and written communication skills We know the skill-gap and ‘somewhat need to tick every box’ can get in the way of meeting brilliant candidates, so please don’t hesitate to apply – we’d love to hear from you. Apply now and take your first step towards a future in IT! We know the skill-gap and ‘somewhat need to tick every box’ can get in the way of meeting brilliant candidates, so please don’t hesitate to apply – we’d love to hear from you. Apply today by completing our online application Additional Information Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples’ working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world’s most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. Find out more about Life at PA here. We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days Generous company pension scheme Opportunity to get involved with community and charity-based initiatives Annual performance-based bonus PA share ownership Tax efficient benefits (cycle to work, give as you earn) We’re committed to advancing equality. We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief veteran status, or other by any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us on [email protected] #LI-AG1

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Responsibilities
As a Service Desk Analyst, you’ll be the first point of contact for our customers, addressing IT issues and providing excellent customer service. You will support users via phone, email, and in-person, ensuring a positive experience.
Service Desk Analyst at PA Knowledge Limited - Denmark
South Cambridgeshire, England, United Kingdom - Full Time
Skills Needed
Customer Service, Problem Solving, It, Communication Skills, Curiosity, Listening Skills
Specialization
Candidates should have a genuine interest in IT and a willingness to learn, along with excellent communication skills. Previous experience in customer-facing roles is valuable but not mandatory.
Care Team Leader at Anchor
Birmingham, England, United Kingdom - Full Time
Skills Needed
Eligibility, It, Access, Financial Guidance, Adult Social Care
Qualification
Graduate
Telecoms Installations & Maintenance Engineer at Focus Group
Bellshill, Scotland, United Kingdom - Full Time
Skills Needed
Telephony, Networking, Customer Service, It, Technical Support, Field Installations, Configuration, Training, Problem Solving, Communication, Self Motivation, Attention To Detail, Time Management, Site Surveys, Remote Support, Equipment Setup
Specialization
Candidates should have experience in IT or telephony sectors and practical knowledge of relevant equipment. Strong customer service skills and the ability to manage multiple priorities independently are essential.
Experience Required
Minimum 2 year(s)
Projectionist - White City House at Soho House & Co.
London, England, United Kingdom - Full Time
Skills Needed
Cinema Projection, Presentation, Customer Service, It, Networking, Audio/Visual Equipment, Microphones, Mixing Desks, Vision Mixers, Audio Connections, Video Files, Codecs, Av Connections
Specialization
Candidates should have 1-2 years of experience in a projectionist role and basic customer service experience. Knowledge of audio/visual equipment and various video file formats is also required.
Test Engineer (SFIA5) at Zaizi
London, England, United Kingdom - Full Time
Skills Needed
Selenium, Test Frameworks, Java, Javascript, Python, Api Testing, Rest Assured, Postman, Performance Testing, Jmeter, Agile, Communication Skills, It, Aws, Security Testing
Specialization
Strong knowledge of testing frameworks and programming languages is essential, along with great communication skills and experience in an Agile environment. Familiarity with AWS and security testing is a plus.
Experience Required
Minimum 2 year(s)
Manufacturing Project Manager at Yolk Recruitment Ltd
Bolton, England, United Kingdom - Full Time
Skills Needed
Project Management Skills, It
Qualification
Graduate
Customer Services Team Leader (Maternity Cover) at Wiltshire Career Site
Chippenham, England, United Kingdom - Full Time
Skills Needed
Customer Service, Cash Handling, Communication, Organization, It, Excel, Word, Multitasking, Proactive Approach, Team Leadership, Adaptability, Problem Solving, Public Interaction, Flexibility, Time Management
Specialization
Candidates must have experience in a customer service environment and be educated to GCSE standard or equivalent, including maths and English. Essential skills include the ability to work independently, multitask, and communicate professionally.
Experience Required
Minimum 2 year(s)
Group Travel - Team Leader at Jewels Recruitment
London, England, United Kingdom - Full Time
Skills Needed
Powerpoint, Management Skills, Groups, Outlook, It, Key Metrics, Excel, Gds, Training, Conflict, Coaching, Career Development, People Development, Microsoft Office
Qualification
Graduate
Expression of Interest - Join Allianz Partners UK at Allianz Global Corporate & Specialty SE
, England, United Kingdom - Full Time
Skills Needed
Customer First Mindset, Strong Communication Skills, Medical Assistance, Claims, Sales, Operations, It, Data Analytics, Collaborative Spirit, Willingness To Grow, Language Skills
Specialization
Candidates should have experience in customer service or one of the core service areas. A collaborative spirit and strong communication skills are essential, along with a customer-first mindset.
Strategy Analyst at The DP Group
West London, England, United Kingdom - Full Time
Skills Needed
Investment, It
Specialization
Analytical
Qualification
Graduate
Copy of Support Technician - Rail - Early Careers at Camlin Ltd
Lisburn, Northern Ireland, United Kingdom - Full Time
Skills Needed
Technical Support, Troubleshooting, Performance Analysis, System Commissioning, Microsoft Office, Cad Software, Photography Editing, Coding, Customer Service, Engineering, Electronics, Systems Engineering, Mechatronics, It, Math, Technology, Design
Specialization
Candidates must have a minimum HNC or equivalent qualification in an appropriate engineering discipline and work experience in an engineering environment. Desired skills include experience with Microsoft Office, CAD software, and customer-facing roles.
IT & Automation Technician at Greenfix Property Care
Kenn, England, United Kingdom - Full Time
Skills Needed
It, Automation, E Commerce, Collaboration, Teamwork
Specialization
Candidates should be prepared to work a shift pattern from 2pm to 10pm. Experience in IT and automation is preferred.
Teacher of IT at Education Authority Northern Ireland
Belfast, Northern Ireland, United Kingdom - Full Time
Skills Needed
Teaching, It, Business, Digital Skills, Assessment, Classroom Management, Curriculum Development, Safeguarding, Child Protection, Special Education Needs, Communication, Collaboration, Innovative Approaches, Professional Development, Relationship Building, Planning
Specialization
Candidates must hold a teaching qualification recognized in Northern Ireland and a degree or equivalent qualification in IT or Business. Experience teaching at Key Stages 3 and 4/5, along with knowledge of the Northern Ireland Curriculum and safeguarding practices, is essential.
Experience Required
Minimum 2 year(s)
Technical Project Manager at Yolk Recruitment Ltd
Filton, England, United Kingdom - Full Time
Skills Needed
Change Management, Business Strategy, Configuration Management, Manufacturing Engineering, Manufacturing, It, Presentation Skills, Sustainable Growth, Product Lifecycle Management, Product Design, Design, English, Creativity, Architecture, Management Skills
Qualification
Graduate
Collections Agent at RDC
Bristol BS3 2NS, , United Kingdom - Full Time
Skills Needed
Uncertainty, Barriers, Interpersonal Skills, Heavy Equipment, It, Documentation
Qualification
Graduate
Customer Services Assistant at Wiltshire Career Site
Chippenham, England, United Kingdom - Full Time
Skills Needed
Customer Service, Cash Handling, Communication, Organization, It, Excel, Word, Multitasking, Adaptability, Proactive Approach
Specialization
Previous experience in a busy customer service environment is essential, along with the ability to work independently and as part of a team. Candidates should be educated to GCSE standard or equivalent, including maths and English.
Service Desk Analyst at PA Knowledge Limited - Denmark
London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Problem Solving, It, Communication Skills, Curiosity, Listening Skills
Specialization
We are looking for individuals who are curious, people-focused, and excited about building a career in technology. Excellent communication skills and a personable manner are essential, along with a genuine interest in IT.
NHS Deskside Apprentice at Wavenet
London, England, United Kingdom - Full Time
Skills Needed
It, Technology, Problem Solving, Communication, Team Collaboration, Attention To Detail, Cybersecurity, Hardware Support, Software Support, Network Support, It Service Management, Policy Development, User Engagement, Device Management, Customer Service, Technical Support
Specialization
Candidates should have a genuine interest in IT and technology, along with a basic understanding of computers, software, and networks. A minimum of 3 GCSEs at grades 4+ and GCSE Maths and English at grade 3+ is required.
Qualified Social Workers - £30 MASH - Wakefield at Maxxima
Wakefield, England, United Kingdom - Full Time
Skills Needed
It, Referrals
Qualification
Graduate
Analyst, Operational Risk & Resilience at Lloyd's of London
, , United Kingdom - Full Time
Skills Needed
Operational Risk, Risk Management, Analytical Skills, Stakeholder Engagement, Problem Solving, Communication, Team Collaboration, Risk Assessment, Data Strategy, Resilience, It, Cyber, Third Party, Emerging Risks, Scenario Testing, Risk Culture
Specialization
Candidates should have experience in a Risk Function or operational role, with knowledge of operational functions such as IT and Cyber. Strong analytical skills and the ability to communicate complex topics clearly are essential.
Experience Required
Minimum 2 year(s)
  • 1
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