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Jobs Search
Start Date
Immediate
Expiry Date
17 Jul, 25
Salary
0.0
Posted On
17 Apr, 25
Experience
2 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
No
Skills
Good communication skills
Industry
Information Technology/IT
About Us
We are the leading player in the SaaS analytics and workflow space for dental practices, launched in 2015 to help dentists manage and grow their practices. Our best-in-class tech makes it more fulfilling to be a dental professional and easier to be a patient. Nearly 9,000 dental practices utilize our platform to practice smarter, generating an average top-line production increase of 50% in the first 12 months. Whether a practice wants a comprehensive 2-year growth plan or simply a more effective Morning Huddle, we take the busy work out of growth. Our platform helps practices find patients, schedule them, follow up, collect payments, file their forms, design their treatment plans, and so much more. If the profile below sounds like you - let’s talk!
POSITION OVERVIEW:
The Technical Support Operations Specialist plays a crucial role in maintaining and optimizing the technical support infrastructure. This role is responsible for managing Intercom workflows, API integrations, and troubleshooting technical issues related to support systems. The specialist will also collaborate cross-functionally with product, development, and support teams to ensure seamless operations and improve the user experience. This is a highly technical position requiring hands-on experience with APIs, workflow automation, and support tools, along with strong communication and problem-solving skills.
Roles and Responsibilities
What You’ll Love About Us
DISTINCT RESPONSIBILITIES FROM THE CURRENT TEAM
WHAT YOU’LL NEED TO GET THE JOB DONE:
What Will Make Us Really Love You
What You’ll Love About Us
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