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Information Systems Tech at Dallas Medical Center
Farmers Branch, Texas, United States - Full Time
Skills Needed
Computer Hardware, Computer Software, Problem Determination, Resolution, Inventory Management, Data Entry, Pc Troubleshooting, Customer Service, Active Directory, Microsoft Desktop Operating Systems, Ticketing System, End User Support, Liaison, Software Coordination, Installation, Technical Support
Specialization
A high school diploma is required, along with experience in Microsoft Desktop Operating Systems and Active Directory. Customer service experience and certifications like Comptia A+, N+, or Microsoft Certified Professional are preferred.
Information Technology AM at Marriott Courtyard WilkesBarreArena
, Madhya Pradesh, India - Full Time
Skills Needed
Technical Support, Customer Service, Disaster Recovery, Business Continuity, Network Management, System Maintenance, Inventory Management, Software Installation, Data Migration, Security Compliance, End User Support, Server Management, Patch Deployment, Telecommunications, Hardware Maintenance, It Budgeting
Specialization
Candidates are required to have a high school diploma or GED with 2-4 years of experience in IT, or a 2-year degree with 2 years of experience. Preferred qualifications include system-related professional certifications.
Experience Required
Minimum 2 year(s)
Information Technologist 1 at Ohio Department of Administrative Services
, , - Full Time
Skills Needed
Information Technology, Customer Support, Problem Solving, Documentation, Sccm, Servicenow, Microsoft M365, Cisco Duo, Global Protect, Adobe, Networking, Hardware Support, Software Support, Database Systems, Job Aids, User Connectivity
Specialization
Candidates should have 6 months of combined work experience in computers, electronics, or telecommunications, or have completed 2 courses in computer science or information systems. Alternatively, equivalent qualifications may be considered.
Information Technologist 3 at Ohio Department of Administrative Services
, , - Full Time
Skills Needed
Information Technology, Customer Service, Database Administration, Software Development/Implementation, Problem Solving, Customer Focus, Verbal Communication, Written Communication, Confidentiality, Infrastructure, Hardware Administration, Software Administration, Network Connectivity, Data Modeling, Performance Tuning, Process Flow Creation
Specialization
Candidates need 36 months of combined work experience across multiple IT areas such as infrastructure, database administration, software development, and business process analysis, including 12 months combined experience as specified by the agency. Alternatively, completion of an undergraduate core program in computer science or information systems plus 12 months of combined work experience in the specified areas is acceptable.
Experience Required
Minimum 2 year(s)
Information Technology Technician at Beck Suppliers / FriendShip Stores
Fremont, Ohio, United States - Full Time
Skills Needed
It Support, Technical Support, Communication, Problem Solving, Team Building, Organizational Skills, Analytical Skills, Project Management, User Support, Service Requests, Equipment Setup, Connectivity Issues, Safety Programs, Ladder Use, Hardware Maintenance, Software Evaluation
Specialization
Candidates should have a general background in IT and strong organizational and communication skills. The role requires the ability to work under pressure and maintain cooperative relationships with colleagues.
Information Technology Technician at NATIVE HEALTH
Phoenix, Arizona, United States - Full Time
Skills Needed
Technical Support, System Administration, Network Administration, Security, Compliance, Communication, Project Support, Analytical Skills, Microsoft Office 365, Networking, Tcp/Ip, Voip, Cisco Duo, Ticketing, Patch Management, Personal Computer Hardware, Sharepoint
Specialization
An associate degree in computer science or related field is required, or four years of equivalent work experience. Candidates must have a minimum of two years of hands-on IT support experience in a multi-site or healthcare environment.
Experience Required
Minimum 2 year(s)
Information Technology Technician at ReWorks Solutions
, , South Africa - Full Time
Skills Needed
Technical Support, Troubleshooting, Hardware, Software, Networking, Documentation, Problem Solving, Communication, It Equipment, Network Performance, Server Maintenance, Technical Processes, It Projects, Technological Trends, Best Practices, Certifications
Specialization
Candidates should have an Associate's degree in Information Technology or a related field, with a Bachelor's degree preferred. Proven experience in a similar role and strong understanding of computer systems, hardware, software, and networking are essential.
Experience Required
Minimum 2 year(s)
Pharmacist, Information Tech at UPMC
Pittsburgh, Pennsylvania, United States - Full Time
Skills Needed
Pharmacy Automation, Medication Use Systems, Project Support, Quality Assurance, System Functional Requirements, Process Analysis, Troubleshooting, Application Maintenance, Formulary Management, Vendor Collaboration, Communication, Pharmacy Informatics, Pharmacy Information Systems
Specialization
A B.S. degree in Pharmacy or Doctor of Pharmacy (Pharm D.) is required, along with three years of hospital pharmacy experience. Previous experience with pharmacy informatics and effective communication skills are preferred.
Experience Required
Minimum 2 year(s)
Information Technology Intern at Gardner White Furniture
Warren, Michigan, United States - Full Time
Skills Needed
Computer Science, Problem Solving, Help Desk Management, Interpersonal Skills, Network Security, Technical Documentation, Active Directory, Powershell, Microsoft Office, Erp Systems, Windows Server, Microsoft 365, Written Communication, Verbal Communication, Detail Oriented, Windows Operating System, Macintosh Operating System
Specialization
Candidates must be currently pursuing a Bachelor's degree in Computer Science or a related field and have basic knowledge of computer networks and system maintenance. Familiarity with tools like Active Directory and Microsoft 365 is a plus.
Health Information Technician at Machinify
Roseville, California, United States - Full Time
Skills Needed
Healthcare, Medical Records, Call Center, Hipaa, Phi Handling, Medical Record Workflows, Emr Systems, Data Entry, Problem Solving, Critical Thinking, Communication, Time Management, Collaboration, Adaptability, Technology Platforms, Reporting Tools
Specialization
Candidates should have 1-3 years of experience in healthcare or a related field, with a deep understanding of HIPAA and medical record workflows. Strong communication skills and the ability to work independently in a fast-paced environment are essential.
Experience Required
Minimum 2 year(s)
Intern Information Technology at The Centers
Cleveland, Ohio, United States - Full Time
Skills Needed
Customer Service, Verbal Expression, Written Expression, Analytical Thinking, Independence, Problem Solving, Learning Agility, Teamwork, Detail Oriented, Desktop Operating Systems, Microsoft Office, Desktop Hardware, Helpdesk Ticketing, Troubleshooting, Procurement Management, Device Deployment
Specialization
Candidates should be pursuing a degree or certification in Information Systems, Engineering, Computer Science, or a related field. A working knowledge of desktop operating systems and familiarity with hardware components is essential.
Information Technology Intern at Kimley-Horn
West Palm Beach, Florida, United States - Full Time
Skills Needed
It Support, Communication Skills, Customer Service, Troubleshooting, Windows 10, Windows Server 2016, Office Equipment Installation, Learning Aptitude, Cad Applications, Mobile Device Configuration, Networking Fundamentals, Active Directory, Office 365, Exchange 365, Teams, Onedrive
Specialization
Candidates should be pursuing a Bachelor's Degree in Information Systems or related fields and have previous customer service experience. Knowledge of Windows 10 and the ability to configure and troubleshoot PC problems is required.
Information Technology Intern at Accor
Manama, Capital Governorate, Bahrain - Full Time
Skills Needed
Troubleshooting, Problem Solving, Communication, Interpersonal Skills, Attention To Detail, It Support, Network Support, Software Applications, Computer Systems, It Security, Compliance, System Updates, Hardware Support, Hospitality Systems, Pos Platforms
Specialization
Candidates must be final-year students pursuing a Bachelor’s degree in Information Technology or a related field. A good understanding of computer systems, networks, and software applications is required, along with strong troubleshooting and problem-solving skills.
Information Technology Intern at Bank of Clarke
Berryville, Virginia, United States - Full Time
Skills Needed
Technical Writing, Help Desk Support, Inventory Control, Desktop Troubleshooting, Java, .Net, Javascript, Html, Microsoft Office, Communication Skills, Analytical Skills, Problem Solving, Teamwork, Professionalism, Confidentiality
Specialization
Candidates should be majoring in Computer Science, Information Technology, or Management Information Systems and possess familiarity with programming languages and Microsoft Office. Strong communication, analytical, and problem-solving skills are essential.
Intern Information Technology at The Centers
Cleveland, Ohio, United States - Full Time
Skills Needed
Customer Service, Verbal Expression, Written Expression, Analytical Thinking, Independence, Problem Solving, Learning Agility, Teamwork, Detail Oriented, Desktop Operating Systems, Microsoft Office, Desktop Hardware, Helpdesk Ticketing, Troubleshooting, Procurement Management, Device Deployment
Specialization
Candidates should be pursuing a degree or certification in Information Systems, Engineering, Computer Science, or a related field. A working knowledge of desktop operating systems and familiarity with hardware components is essential.
Information Technology Intern at Kimley-Horn
Tallahassee, Florida, United States - Full Time
Skills Needed
Information Technology, Customer Service, Communication Skills, Troubleshooting, Windows 10, Windows Server 2016, Active Directory, Networking Fundamentals, Mobile Device Configuration, Office Equipment Installation, Cad Applications, Engineering Applications, A+ Certification, Network+ Certification, Cisco Ccna Certification, Office 365, Exchange 365
Specialization
Candidates should be pursuing a Bachelor's Degree in Information Systems or related fields and have previous customer service experience. Knowledge of Windows 10 and the ability to troubleshoot PC problems are essential.
Information Technology Intern at Covenant Living
Skokie, Illinois, United States - Full Time
Skills Needed
Technical Support, Cybersecurity, Project Management, It Procurement, Asset Management, Documentation, Troubleshooting, Spreadsheets, Operating Systems, Windows, Macos
Specialization
Candidates should have basic knowledge of computer hardware and operating systems, as well as troubleshooting skills. Familiarity with spreadsheets and the ability to document processes are also required.
Technician 3, Information Technology at Western Digital
Phra Nakhon Si Ayutthaya City Municipality, , Thailand - Full Time
Skills Needed
Windows, Linux, Hardware Components, Peripherals, Network Protocols, Troubleshooting, Problem Solving, Time Management, Prioritization, Customer Service
Specialization
A diploma or bachelor's degree in Computer Science or a related field is required, along with 1-3 years of experience in IT support. Strong customer service orientation and the ability to work in a shift pattern to support manufacturing are also necessary.
Experience Required
Minimum 2 year(s)
Technician 3, Information Technology at Western Digital
Bang Pa-in Subdistrict Municipality, , Thailand - Full Time
Skills Needed
Windows, Linux, Hardware Components, Peripherals, Network Protocols, Troubleshooting, Problem Solving, Time Management, Prioritization, Customer Service
Specialization
A diploma or bachelor's degree in Computer Science or a related field is required, along with 1-3 years of experience in IT support. Strong customer service orientation is essential.
Technician 3, Information Technology at Western Digital
Bang Pa-in Subdistrict Municipality, , Thailand - Full Time
Skills Needed
Windows, Linux, Hardware Components, Peripherals, Network Protocols, Troubleshooting, Problem Solving, Time Management, Prioritization, Customer Service
Specialization
A diploma or bachelor's degree in a related field is required, along with 1-3 years of experience in IT support. Strong customer service orientation and the ability to work in shifts are also necessary.
Information Systems Tech at Dallas Medical Center
Farmers Branch, Texas, United States -
Full Time

Start Date

Immediate

Expiry Date

11 Apr, 26

Salary

0.0

Posted On

11 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Computer Hardware, Computer Software, Problem Determination, Resolution, Inventory Management, Data Entry, PC Troubleshooting, Customer Service, Active Directory, Microsoft Desktop Operating Systems, Ticketing System, End-User Support, Liaison, Software Coordination, Installation, Technical Support

Industry

Hospitals and Health Care

Description
Overview Join an award-winning team of dedicated professionals committed to our core values of quality, compassion, and community! Dallas Medical Center, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference. Dallas Medical Center is a 155-bed acute care hospital accredited by The Joint Commission that offers a wide range of medical services, including 24/7 emergency care, cardiology, wound care, surgical services, cardiac catheterization lab, and outpatient therapy. The hospital is the only trauma center in the vicinity and is also a Certified Chest Pain Center. Dallas Medical Center is a recipient of multiple Healthgrades Patient Safety Excellence Awards and eight Healthgrades Five-Star ratings over the past three years. For more information, visit www.dallasmedcenter.com. Responsibilities Install computer related hardware and software as needed. Support and provide problem determination and resolution on PC software and hardware. Maintain catalog, software and hardware inventory. Document service activities through the ticketing system. Access all areas of the hospital campus in order to perform computer-related installations. Use computer to accomplish data entry and PC troubleshooting. Summon outside resources when needed to complete installations and support end-users. Act as a liaison between end-users and IS as well as coordinate issues between software vendors and IS. Qualifications Education and Work Experience High School Diploma required for all new hires starting 4/1/14. Experience in Microsoft Desktop Operating Systems and Active Directory. 1-3 years experience preferred. Customer service experience preferred. Preferred: Comptia A+, N+, Microsoft Certified Professional (MCP) Employment Status Full Time Shift Days Equal Employment Opportunity Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf
Responsibilities
The Information Systems Tech will install computer-related hardware and software, support problem determination and resolution, and maintain inventory. They will document service activities and act as a liaison between end-users and the Information Systems department.
Information Systems Tech at Dallas Medical Center
Farmers Branch, Texas, United States - Full Time
Skills Needed
Computer Hardware, Computer Software, Problem Determination, Resolution, Inventory Management, Data Entry, Pc Troubleshooting, Customer Service, Active Directory, Microsoft Desktop Operating Systems, Ticketing System, End User Support, Liaison, Software Coordination, Installation, Technical Support
Specialization
A high school diploma is required, along with experience in Microsoft Desktop Operating Systems and Active Directory. Customer service experience and certifications like Comptia A+, N+, or Microsoft Certified Professional are preferred.
Information Technology AM at Marriott Courtyard WilkesBarreArena
, Madhya Pradesh, India - Full Time
Skills Needed
Technical Support, Customer Service, Disaster Recovery, Business Continuity, Network Management, System Maintenance, Inventory Management, Software Installation, Data Migration, Security Compliance, End User Support, Server Management, Patch Deployment, Telecommunications, Hardware Maintenance, It Budgeting
Specialization
Candidates are required to have a high school diploma or GED with 2-4 years of experience in IT, or a 2-year degree with 2 years of experience. Preferred qualifications include system-related professional certifications.
Experience Required
Minimum 2 year(s)
Information Technologist 1 at Ohio Department of Administrative Services
, , - Full Time
Skills Needed
Information Technology, Customer Support, Problem Solving, Documentation, Sccm, Servicenow, Microsoft M365, Cisco Duo, Global Protect, Adobe, Networking, Hardware Support, Software Support, Database Systems, Job Aids, User Connectivity
Specialization
Candidates should have 6 months of combined work experience in computers, electronics, or telecommunications, or have completed 2 courses in computer science or information systems. Alternatively, equivalent qualifications may be considered.
Information Technologist 3 at Ohio Department of Administrative Services
, , - Full Time
Skills Needed
Information Technology, Customer Service, Database Administration, Software Development/Implementation, Problem Solving, Customer Focus, Verbal Communication, Written Communication, Confidentiality, Infrastructure, Hardware Administration, Software Administration, Network Connectivity, Data Modeling, Performance Tuning, Process Flow Creation
Specialization
Candidates need 36 months of combined work experience across multiple IT areas such as infrastructure, database administration, software development, and business process analysis, including 12 months combined experience as specified by the agency. Alternatively, completion of an undergraduate core program in computer science or information systems plus 12 months of combined work experience in the specified areas is acceptable.
Experience Required
Minimum 2 year(s)
Information Technology Technician at Beck Suppliers / FriendShip Stores
Fremont, Ohio, United States - Full Time
Skills Needed
It Support, Technical Support, Communication, Problem Solving, Team Building, Organizational Skills, Analytical Skills, Project Management, User Support, Service Requests, Equipment Setup, Connectivity Issues, Safety Programs, Ladder Use, Hardware Maintenance, Software Evaluation
Specialization
Candidates should have a general background in IT and strong organizational and communication skills. The role requires the ability to work under pressure and maintain cooperative relationships with colleagues.
Information Technology Technician at NATIVE HEALTH
Phoenix, Arizona, United States - Full Time
Skills Needed
Technical Support, System Administration, Network Administration, Security, Compliance, Communication, Project Support, Analytical Skills, Microsoft Office 365, Networking, Tcp/Ip, Voip, Cisco Duo, Ticketing, Patch Management, Personal Computer Hardware, Sharepoint
Specialization
An associate degree in computer science or related field is required, or four years of equivalent work experience. Candidates must have a minimum of two years of hands-on IT support experience in a multi-site or healthcare environment.
Experience Required
Minimum 2 year(s)
Information Technology Technician at ReWorks Solutions
, , South Africa - Full Time
Skills Needed
Technical Support, Troubleshooting, Hardware, Software, Networking, Documentation, Problem Solving, Communication, It Equipment, Network Performance, Server Maintenance, Technical Processes, It Projects, Technological Trends, Best Practices, Certifications
Specialization
Candidates should have an Associate's degree in Information Technology or a related field, with a Bachelor's degree preferred. Proven experience in a similar role and strong understanding of computer systems, hardware, software, and networking are essential.
Experience Required
Minimum 2 year(s)
Pharmacist, Information Tech at UPMC
Pittsburgh, Pennsylvania, United States - Full Time
Skills Needed
Pharmacy Automation, Medication Use Systems, Project Support, Quality Assurance, System Functional Requirements, Process Analysis, Troubleshooting, Application Maintenance, Formulary Management, Vendor Collaboration, Communication, Pharmacy Informatics, Pharmacy Information Systems
Specialization
A B.S. degree in Pharmacy or Doctor of Pharmacy (Pharm D.) is required, along with three years of hospital pharmacy experience. Previous experience with pharmacy informatics and effective communication skills are preferred.
Experience Required
Minimum 2 year(s)
Information Technology Intern at Gardner White Furniture
Warren, Michigan, United States - Full Time
Skills Needed
Computer Science, Problem Solving, Help Desk Management, Interpersonal Skills, Network Security, Technical Documentation, Active Directory, Powershell, Microsoft Office, Erp Systems, Windows Server, Microsoft 365, Written Communication, Verbal Communication, Detail Oriented, Windows Operating System, Macintosh Operating System
Specialization
Candidates must be currently pursuing a Bachelor's degree in Computer Science or a related field and have basic knowledge of computer networks and system maintenance. Familiarity with tools like Active Directory and Microsoft 365 is a plus.
Health Information Technician at Machinify
Roseville, California, United States - Full Time
Skills Needed
Healthcare, Medical Records, Call Center, Hipaa, Phi Handling, Medical Record Workflows, Emr Systems, Data Entry, Problem Solving, Critical Thinking, Communication, Time Management, Collaboration, Adaptability, Technology Platforms, Reporting Tools
Specialization
Candidates should have 1-3 years of experience in healthcare or a related field, with a deep understanding of HIPAA and medical record workflows. Strong communication skills and the ability to work independently in a fast-paced environment are essential.
Experience Required
Minimum 2 year(s)
Intern Information Technology at The Centers
Cleveland, Ohio, United States - Full Time
Skills Needed
Customer Service, Verbal Expression, Written Expression, Analytical Thinking, Independence, Problem Solving, Learning Agility, Teamwork, Detail Oriented, Desktop Operating Systems, Microsoft Office, Desktop Hardware, Helpdesk Ticketing, Troubleshooting, Procurement Management, Device Deployment
Specialization
Candidates should be pursuing a degree or certification in Information Systems, Engineering, Computer Science, or a related field. A working knowledge of desktop operating systems and familiarity with hardware components is essential.
Information Technology Intern at Kimley-Horn
West Palm Beach, Florida, United States - Full Time
Skills Needed
It Support, Communication Skills, Customer Service, Troubleshooting, Windows 10, Windows Server 2016, Office Equipment Installation, Learning Aptitude, Cad Applications, Mobile Device Configuration, Networking Fundamentals, Active Directory, Office 365, Exchange 365, Teams, Onedrive
Specialization
Candidates should be pursuing a Bachelor's Degree in Information Systems or related fields and have previous customer service experience. Knowledge of Windows 10 and the ability to configure and troubleshoot PC problems is required.
Information Technology Intern at Accor
Manama, Capital Governorate, Bahrain - Full Time
Skills Needed
Troubleshooting, Problem Solving, Communication, Interpersonal Skills, Attention To Detail, It Support, Network Support, Software Applications, Computer Systems, It Security, Compliance, System Updates, Hardware Support, Hospitality Systems, Pos Platforms
Specialization
Candidates must be final-year students pursuing a Bachelor’s degree in Information Technology or a related field. A good understanding of computer systems, networks, and software applications is required, along with strong troubleshooting and problem-solving skills.
Information Technology Intern at Bank of Clarke
Berryville, Virginia, United States - Full Time
Skills Needed
Technical Writing, Help Desk Support, Inventory Control, Desktop Troubleshooting, Java, .Net, Javascript, Html, Microsoft Office, Communication Skills, Analytical Skills, Problem Solving, Teamwork, Professionalism, Confidentiality
Specialization
Candidates should be majoring in Computer Science, Information Technology, or Management Information Systems and possess familiarity with programming languages and Microsoft Office. Strong communication, analytical, and problem-solving skills are essential.
Intern Information Technology at The Centers
Cleveland, Ohio, United States - Full Time
Skills Needed
Customer Service, Verbal Expression, Written Expression, Analytical Thinking, Independence, Problem Solving, Learning Agility, Teamwork, Detail Oriented, Desktop Operating Systems, Microsoft Office, Desktop Hardware, Helpdesk Ticketing, Troubleshooting, Procurement Management, Device Deployment
Specialization
Candidates should be pursuing a degree or certification in Information Systems, Engineering, Computer Science, or a related field. A working knowledge of desktop operating systems and familiarity with hardware components is essential.
Information Technology Intern at Kimley-Horn
Tallahassee, Florida, United States - Full Time
Skills Needed
Information Technology, Customer Service, Communication Skills, Troubleshooting, Windows 10, Windows Server 2016, Active Directory, Networking Fundamentals, Mobile Device Configuration, Office Equipment Installation, Cad Applications, Engineering Applications, A+ Certification, Network+ Certification, Cisco Ccna Certification, Office 365, Exchange 365
Specialization
Candidates should be pursuing a Bachelor's Degree in Information Systems or related fields and have previous customer service experience. Knowledge of Windows 10 and the ability to troubleshoot PC problems are essential.
Information Technology Intern at Covenant Living
Skokie, Illinois, United States - Full Time
Skills Needed
Technical Support, Cybersecurity, Project Management, It Procurement, Asset Management, Documentation, Troubleshooting, Spreadsheets, Operating Systems, Windows, Macos
Specialization
Candidates should have basic knowledge of computer hardware and operating systems, as well as troubleshooting skills. Familiarity with spreadsheets and the ability to document processes are also required.
Technician 3, Information Technology at Western Digital
Phra Nakhon Si Ayutthaya City Municipality, , Thailand - Full Time
Skills Needed
Windows, Linux, Hardware Components, Peripherals, Network Protocols, Troubleshooting, Problem Solving, Time Management, Prioritization, Customer Service
Specialization
A diploma or bachelor's degree in Computer Science or a related field is required, along with 1-3 years of experience in IT support. Strong customer service orientation and the ability to work in a shift pattern to support manufacturing are also necessary.
Experience Required
Minimum 2 year(s)
Technician 3, Information Technology at Western Digital
Bang Pa-in Subdistrict Municipality, , Thailand - Full Time
Skills Needed
Windows, Linux, Hardware Components, Peripherals, Network Protocols, Troubleshooting, Problem Solving, Time Management, Prioritization, Customer Service
Specialization
A diploma or bachelor's degree in Computer Science or a related field is required, along with 1-3 years of experience in IT support. Strong customer service orientation is essential.
Technician 3, Information Technology at Western Digital
Bang Pa-in Subdistrict Municipality, , Thailand - Full Time
Skills Needed
Windows, Linux, Hardware Components, Peripherals, Network Protocols, Troubleshooting, Problem Solving, Time Management, Prioritization, Customer Service
Specialization
A diploma or bachelor's degree in a related field is required, along with 1-3 years of experience in IT support. Strong customer service orientation and the ability to work in shifts are also necessary.