EXPORT SALES & MARKETING COORDINATOR

We are looking for a candidate who is able to read and speak Mandarin. These skills will help the Blackmores Group develop and execute marketing strategies (both traditional and digital) to maximise brand performance in Cross-Border eCommerce channels, targeting Chinese customers and communities within Australia.
This role reports to the General Manager of Export & Market Development and can be based in Surry Hills office regularly but will travel to Warriewood at times. In line with our Flexfit policy. We are open to discussing how we can accommodate you, both in terms of location and work pattern.
This role is a 12 month fixed term role with potential to be extended beyond that.

• Order & Rebate Management – Process customer orders and reconcile rebates accurately.
• Marketing Support – Assist in trade, consumer, and new product marketing plans tailored for the Chinese market.
• Sales Planning – Contribute to annual marketing plans, JBPs, SMAPs, QBRs, and ATL/BTL activities for Chinese consumers and distributors.
• Customer Engagement – Handle customer service enquiries and participate in occasional store visits.
• Digital Marketing – Collaborate with agencies to create content for Chinese platforms like WeChat and RED (Xiaohongshu).
• Market & Competitor Analysis – Evaluate product performance and competitor activity in Australia and China to inform strategy.
• Budget & Financial Support – Assist with budget accruals and monitor performance against targets.
• Channel Strategy Execution – Oversee pricing, launches, and promotions across key channels (e.g., Sam’s Club, Chemist Warehouse, Duty Free).