Company Description
Novotel Melbourne South Wharf features golden 26 level tower with 347 accommodation rooms & suites, Mr. Carpano Dining and Bar and Allora Café. The hotel is complemented with direct access to the Melbourne Convention & Exhibition Centre (MCEC), the Southern Hemisphere’s largest meeting space and adjacent to the DFO centre, with 180+ retail brands.
Ibis Melbourne Glen Waverley is situated 25 minutes east of Melbourne CBD and it offers 155 rooms, Ibis Kitchen & Bar, and 4 flexible meeting rooms catering from 4 delegates up to 120 delegates. Our hotel is the gateway to the magnificent Dandenong Ranges, Yarra Valley Food & Wine District, the Mornington Peninsula and Phillip Island.
Ibis budget Melbourne Airport offers 73 rooms and is situated just 400m from Melbourne Airport. With its convenient location, this affordable Melbourne Airport hotel is the ideal choice for visitors flying into Melbourne late at night, or flying out early in the morning.
Job Description
As a Portfolio People & Culture Manager, you will play a pivotal role in our mission to deliver exceptional team member experiences. In this role, you will oversee People & Culture across three hotels and provide leadership to a People & Culture Coordinator, ensuring consistency, compliance, and an engaged team culture across the portfolio.

Your key responsibilities will include:

• Lead the end-to-end recruitment process and collaborate with department heads to identify staffing needs, ensuring we attract and retain the best talent.
• Provide coaching, support, and direction to the People & Culture Coordinator to ensure operational excellence across daily HR processes.
• Implement training and development programs, fostering a culture of continuous learning and growth.
• Create and maintain a positive and inclusive work environment that values teamwork, developing strategies to strengthen employee engagement.
• Drive performance appraisal processes to enhance skills, capability, and contribution across the workforce.
• Ensure all policies and procedures are up-to-date and compliant with legislation and Accor Group standards.
• Partner with management to provide expert HR advice and support across the portfolio.
• Prepare end-of-month and business reporting around people indicators.
• Contribute strategic input into team engagement action plans.

Qualifications

You will ideally have the following experience:

• Tertiary qualification in Human Resource Management (HRM) or related field.
• Minimum of 5 years’ experience in a similar role, preferably within the hotel or hospitality environment.
• Demonstrated experience in people management and employee relations.
• The ability to connect with people and have difficult conversations with positive outcomes.
• The ability to work in a fast-paced environment where prioritisation is key.
• Must be a highly capable user of Microsoft Office including Excel, Word, PowerPoint and Outlook.
• Must have valid Australian Working Rights

Additional Information

• Lead the end-to-end recruitment process and collaborate with department heads to identify staffing needs, ensuring we attract and retain the best talent.
• Provide coaching, support, and direction to the People & Culture Coordinator to ensure operational excellence across daily HR processes.
• Implement training and development programs, fostering a culture of continuous learning and growth.
• Create and maintain a positive and inclusive work environment that values teamwork, developing strategies to strengthen employee engagement.
• Drive performance appraisal processes to enhance skills, capability, and contribution across the workforce.
• Ensure all policies and procedures are up-to-date and compliant with legislation and Accor Group standards.
• Partner with management to provide expert HR advice and support across the portfolio.
• Prepare end-of-month and business reporting around people indicators.
• Contribute strategic input into team engagement action plans