About the role

MS Surgery is seeking a dedicated and patient-focused Medical Admin Assistant to join our practice in Darwin Private Hospital. As a full-time/part time Medical Admin Assistant, you will be working closely with the Practice Manager, and will be jointly responsible for providing exceptional front-line support to our patients and our specialist, ensuring a smooth and efficient patient experience.

What you'll be doing

1. Greeting and welcoming patients in a warm and professional manner.

2. Scheduling and managing patient appointments, ensuring optimal utilisation of the clinic's resources.

3. Handling patient enquiries, both in-person and over the phone, and providing accurate information.

4. Maintaining comprehensive and accurate patient records, ensuring confidentiality.

5. Assisting with the processing of medical invoices.

6. Providing administrative support to the medical team as needed.

7. Ensuring the reception area, treatment room and doctor's room are well-organised and maintained to a high standard.

8. Assisting during in-room surgical consultations, treatment and procedures and acting as a chaperone.

What we're looking for

1. Proven experience as a Medical Admin or in a similar customer-facing role

2. Should be able to handle seeing blood.

3. Excellent communication and interpersonal skills, with the ability to interact with patients, colleagues,