Our Values in Action 

At Ingram Micro, we are shaping the future with cutting-edge technology. Join us and thrive in a diverse, values-driven environment that celebrates growth, learning, and inclusivity. We foster a culture of collaboration, transparency, and continuous improvement—where integrity, imagination, courage, responsibility, and talent flourish. 

Our team members are encouraged to share ideas, challenge the status quo, and work together to build the future of technology distribution. It works when we work together. 

What You'll Do 

As Operations Manager - Warehouse, you will lead warehouse operations within a high-volume distribution center, ensuring operational excellence, inventory accuracy, and exceptional service delivery.

• Lead end-to-end warehouse operations, including receiving, put-away, storage, inventory control, picking, packing, and order fulfillment activities.
• Drive inventory accuracy and warehouse performance through effective stock management, cycle counting, KPI monitoring, and process compliance.
• Lead, coach, and develop warehouse supervisors and associates, fostering a culture of safety, accountability, engagement, and continuous improvement.
• Optimize warehouse productivity through efficient labor planning, space utilization, workflow improvement, and Lean-based operational excellence initiatives.
• Leverage WMS, ERP systems, and operational reporting to improve visibility, support data-driven decisions, and ensure achievement of service and operational targets.

What You Bring to the Role 

Your strengths, our vision. We're looking for an experienced operations leader who brings: 

• Relevant industry experience: Approximately 8 years of experience leading warehouse and logistics operations, ideally in a multinational or regional distribution environment. 
• Leadership experience: A proven track record of leading large, diverse operations teams—including supervisors and frontline staff—through periods of growth and change. 
• Role-specific experience: Demonstrated success managing 3PL relationships, inventory governance, and compliance within a regulated, fast-paced environment. 
• Technical skills: Proficiency with WMS, ERP systems, and digital productivity tools; comfort working with data and reporting platforms to inform decisions. 
• Education: A bachelor's degree in Supply Chain, Logistics, Business, or a related field. An MBA, CSCP, or equivalent professional certification is a strong advantage. 

Expectations — How You'll Succeed 

To thrive in this role and grow with us, you will demonstrate these key competencies: 

• Relevant industry experience: Approximately 8 years of experience managing large-scale warehouse operations, distribution centers, or fulfillment environments, ideally within a multinational organization.
• Leadership experience: Proven experience leading warehouse teams, including supervisors, team leaders, and operational associates, while driving performance, engagement, and operational excellence.
• Role-specific experience: Demonstrated success in inventory management, warehouse optimization, stock control, cycle counting, workforce planning, and distribution center operations.
• Technical skills: Strong knowledge of Warehouse Management Systems (WMS), ERP platforms, inventory control processes, and warehouse performance reporting.
• Education: Bachelor's degree in Business Administration, Operations Management, Logistics, Supply Chain, or a related field. Professional certifications in warehouse operations, Lean, Six Sigma, or continuous improvement are advantageous.
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As a Supply Chain Warehouse Officer in the Group Procurement & Supply Chain Management team, you will manage all day-to-day operations of the Uniform Distribution Centre. This includes, but is not limited to, issuing uniform items to Emirates Group employees according to their company entitlements, leading the inventory team to ensure stock levels are maintained and managed in accordance with Procurement and Logistics policies, and managing relationships with the various user departments.

This role operates across multiple Emirates Group facilities throughout Dubai and is not based at a single fixed location.

In this role you will:

• Responsible for all measurements and the issuance of uniform items to Emirates employees according to their staff entitlements, while adhering to company standards and arrange the necessary adjustments or alterations as required.
• Review requisitions for the purchase of stock items to meet department demands in a timely manner. Constantly monitor and follow up on the status of items ordered with buyers and suppliers.
• Lead physical stocktakes, identify and reconcile discrepancies, and provide recommendations to the Procurement and Logistics Manager for approval and further discussion with Management Accounts.
• Ensure that all Uniform Distribution Centre employees provide excellent customer service, understand the needs of customers and relevant departments, and positively represent the Uniform Stores.
• Ensure that stock levels are maintained efficiently to minimise stockholding costs by analysing monthly cycle count inventory reports.
• Identify and address daily operational problems and find solutions to ensure customer satisfaction. Escalate issues to management when necessary.
• Support relevant projects as required within the scope of work of the Emirates Uniform Stores.
• Establish and monitor objectives for reporting employees, ensuring they have a consistent workload, remain motivated, and have their reviews completed on time.

Qualification

To be considered for the role, you must meet the below requirements:

• Hold a Degree or Honours qualification (12+3 or equivalent).
• Have 5+ years of experience in non-aircraft procurement.
• Have experience in inventory management, including inventory control procedures, product stock management, data entry, and record keeping, preferably within the garment, apparel, or textile industry.
• Have 3+ years of experience at a supervisory level within a large service organisation.
• Nice to have: experience using Oracle Enterprise Resource Planning systems.
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