• Monitor infrastructure performance, availability, and security events across the environment.
• Investigate and respond to incidents, alerts, and service disruptions in collaboration with internal and external stakeholders.
• Conduct root cause analysis and implement corrective and preventive actions.
• Perform regular system health checks, capacity reviews, and performance assessments.
• Monitor infrastructure risks and address vulnerabilities within agreed remediation timelines.
• Ensure compliance with organizational security standards, regulatory requirements, and best practices.

Backup, Disaster Recovery & Business Continuity