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Customer Experience Officer - Banking at VAM Systems
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Experience, Complaints Handling, Quality Assurance, Reporting, Documentation, Data Entry, System Updates, Monitoring, Coordination, Communication Skills, Multitasking, Banking Experience, Process Improvement, Mena Market Knowledge, English Proficiency, Arabic Proficiency
Specialization
Candidates should have a minimum of 2 years of experience in a similar role, with outstanding written and verbal communication skills in both English and Arabic. Banking experience and knowledge of the local and MENA markets are desirable.
Experience Required
Minimum 2 year(s)
L2 Technical Support Engineer - ITIL- MCSE at VAM Systems
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Troubleshooting, Analytical Skills, Communication, Customer Service, Networking, Telecommunication Systems, Microsoft Technologies, Itsm Processes, Proactive, Self Motivated, Modern Technologies
Specialization
Candidates must have certifications in ITIL, MCSE, and CCNA, with a preference for Office 365 certification. A good knowledge of networking and Microsoft technologies is essential.
Experience Required
Minimum 2 year(s)
UX/ UI - Service Design Lead - Banking at VAM Systems
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Service Design, Journey Mapping, Service Blueprinting, Experience Strategy, Facilitation, Co Creation, Stakeholder Engagement, Figma, Miro, Adobe Creative Suite, Prototyping Tools, Agile, User Research, Service Prototyping, Usability Testing
Specialization
Candidates should have at least 8 years of experience in service design or related fields and a strong portfolio showcasing service design outcomes. A Bachelor's degree in Design, Service Design, HCI, or a related field is required, with a Master's preferred.
Experience Required
Minimum 5 year(s)
SQL- SSRS Developer - Banking at VAM Systems
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Ssrs, Sql, Data Modeling, Data Warehouse, Banking Knowledge, Analytical Skills, Problem Solving, Communication Skills, Data Validation, Data Reconciliation, Compliance Accuracy, Stored Procedures, Performance Tuning, Power Bi, Regulatory Reporting
Specialization
More than 3 years of experience in designing end-to-end reporting solutions using SSRS and strong SQL skills are required. Banking knowledge and excellent analytical, problem-solving, and communication skills are essential.
Experience Required
Minimum 5 year(s)
Power BI- Customer Service at VAM Systems
Sharjah, Sharjah Emirate, United Arab Emirates - Full Time
Skills Needed
Power Bi, Customer Service, Excel, Ppt, Trend Analysis, Reporting, Documentation, Communication Skills, Pressure Management, Deadline Management
Specialization
Candidates must have excellent oral and written skills in English and be experts in Microsoft 365 tools. Strong communication skills and the ability to work under pressure are also essential.
T24 Administrator at VAM Systems
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Specialization
Candidates should have relevant experience in T24 administration. Additional qualifications may be required but are not specified.
Experience Required
Minimum 2 year(s)
Intergraph Smart3D Customization Developer at VAM Systems
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Intergraph Smart 3d, Apis, Database Structure, C#, Vb.Net, Sql, Problem Solving, Analytical Skills, Oil & Gas Domain Expertise, Software Development Lifecycle, Data Manipulation, Query Optimization, Collaboration, Application Performance, Scalability
Specialization
Candidates must have proven experience in .NET development using C# or VB.net and in-depth knowledge of Intergraph Smart 3D application. Strong SQL skills and excellent problem-solving abilities are also required.
Experience Required
Minimum 5 year(s)
Power BI - Customer Service - Banking at VAM Systems
Sharjah, Sharjah Emirate, United Arab Emirates - Full Time
Skills Needed
Customer Service, Trend Analysis, Reporting, Documentation, Microsoft 365, Excel, Power Bi, Communication, Pressure Management, Deadline Management
Specialization
Candidates must have excellent oral and written skills in English and be experts in Microsoft 365, including Excel and Power BI. Strong communication skills and the ability to work under pressure are essential.
Customer Experience Officer - Banking at VAM Systems
Sharjah, Sharjah Emirate, United Arab Emirates - Full Time
Skills Needed
Customer Experience, Complaints Handling, Quality Assurance, Reporting, Documentation, Data Entry, System Updates, Monitoring, Coordination, Multitasking, Communication Skills, Process Improvement, Banking Experience, Mena Market Knowledge, English Proficiency, Arabic Proficiency
Specialization
Candidates must have a minimum of 2 years of experience in a similar role, with outstanding written and verbal communication skills in both English and Arabic. Banking experience and knowledge of the local and MENA markets are desirable.
Experience Required
Minimum 2 year(s)
Customer Experience Officer - Banking at VAM Systems
Sharjah, Sharjah Emirate, United Arab Emirates - Full Time
Skills Needed
Customer Experience, Complaints Handling, Quality Assurance, Reporting, Documentation, Data Entry, System Updates, Monitoring, Coordination, Multitasking, Communication Skills, Process Improvement, Banking Experience, Mena Market Knowledge, English Proficiency, Arabic Proficiency
Specialization
A minimum of 2 years’ experience in a similar role is required. Outstanding communication skills in English and Arabic are essential, along with the ability to multitask and work under pressure.
Experience Required
Minimum 2 year(s)
Customer Experience Officer - Banking at VAM Systems
Sharjah, Sharjah Emirate, United Arab Emirates - Full Time
Skills Needed
Customer Experience, Complaints Handling, Quality Assurance, Reporting, Documentation, Data Entry, System Updates, Monitoring, Coordination, Multitasking, Communication Skills, Process Improvement, Banking Experience, Mena Market Knowledge, English Proficiency, Arabic Proficiency
Specialization
A minimum of 2 years’ experience in a similar role is required. Outstanding communication skills in English and Arabic are mandatory, along with the ability to multitask under pressure.
Experience Required
Minimum 2 year(s)
Customer Experience Officer - Banking at VAM Systems
Sharjah, Sharjah, United Arab Emirates - Full Time
Skills Needed
Customer Experience, Complaints Handling, Quality Assurance, Reporting, Documentation, Data Entry, System Updates, Monitoring, Coordination, Communication Skills, Multitasking, Pressure Management, Process Improvement, Banking Experience, Mena Market Knowledge, Bilingual
Specialization
Candidates should have a minimum of 2 years of experience in a similar role, with outstanding written and verbal communication skills in English and Arabic. Banking experience and knowledge of the local and MENA markets are desirable.
Experience Required
Minimum 2 year(s)
Customer Service Executive - Banking at VAM Systems
, Sharjah Emirate, United Arab Emirates - Full Time
Skills Needed
Customer Service, Trend Analysis, Reporting, Documentation, Microsoft 365, Excel, Power Bi, Communication, Pressure Management, Deadline Management
Specialization
Candidates must have excellent oral and written skills in English and be experts in Microsoft 365. Strong communication skills and the ability to work under pressure are essential.
Power BI- Customer Service at VAM Systems
Sharjah, Sharjah Emirate, United Arab Emirates - Full Time
Skills Needed
Power Bi, Customer Service, Excel, Ppt, Communication, Trend Analysis, Reporting, Documentation, Data Analysis, Deadline Management, Microsoft 365
Specialization
Candidates must possess excellent oral and written skills in English and be experts in Microsoft 365 tools. Strong communication skills and the ability to work under pressure are also essential.
Project Manager - Banking at VAM Systems
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Banking Systems, Multi Vendor Management, Leadership, Stakeholder Management, Governance Skills, Compliance Requirements, Customer Experience, Digital Banking, Retail Banking, Risk Management, Vendor Coordination, Change Management, Kpi Tracking, Operational Risk, Documentation Management, Cross Functional Collaboration
Specialization
Candidates should have a strong understanding of banking systems and a background in digital and retail banking in the UAE. Excellent leadership and stakeholder management skills are essential, along with the ability to manage risks and vendor performance.
Experience Required
Minimum 5 year(s)
Power BI- Customer Service at VAM Systems
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Power Bi, Customer Service, Excel, Ppt, Communication, Trend Analysis, Reporting, Documentation, Data Analysis, Deadline Management, Microsoft 365
Specialization
Candidates must have excellent oral and written skills in English and be experts in Microsoft 365 tools. Strong communication skills and the ability to work under pressure are also required.
FEBA Technical Consultant at VAM Systems
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Feba 11.X, Java/J2ee, Jsp, Servlets, Oracle Sql, Pl Sql, Tortoise Svn, Mobile Banking, Internet Banking, Problem Solving Skills, Communication Skills
Specialization
The candidate should have strong skills in Java/J2EE, Oracle SQL, and good knowledge of the Finacle FEBA framework. Experience with mobile app development and good communication skills are also required.
Experience Required
Minimum 2 year(s)
Assistant Manager, HR Systems & Analytics at Huda Beauty
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Payroll Management, Hr Systems, Analytics, Reporting, Data Integrity, Uae Compliance, Microsoft Dynamics, Pigment, Bamboohr, Entomo, Budgeting, Financial Planning, Problem Solving, Interpersonal Skills, Communication Skills, Attention To Detail
Specialization
Candidates should have a bachelor's degree in HR, Business Administration, Accounting, or a related field, along with 4-7 years of HR experience. Strong experience with HRIS platforms and payroll execution using Microsoft Dynamics is required.
Experience Required
Minimum 5 year(s)
Project Manager (Fire Protection Systems) at NAFFCO
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Project Management, Fire Protection Systems, Construction Sector, Fire Detection, Suppression, Alarm Systems, Emergency Shutdown Systems, Risk Management, Problem Solving, Leadership, Client Engagement, Safety Culture, Communication, Negotiation, Organizational Skills, Analytical Skills
Specialization
Demonstrated experience managing complex technical projects, ideally within Fire Protection or Construction. A degree or recognized qualification in Engineering or Project Management is preferred.
Experience Required
Minimum 5 year(s)
Job Title: Infrastructure & AI Systems Manager at GSSTech Group
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Cloud Architecture, Containerization, Ai System Integration, Ai Model Integration, Ai Agent Development, Infrastructure Management, Docker, Kubernetes, Responsible Ai Practices, Cloud Operations, Data Engineering, Devops, Ci/Cd, Automation, Problem Solving, Communication
Specialization
Candidates should have a Bachelor’s or Master’s degree in a related field and at least 8 years of experience in infrastructure management or AI systems architecture. Proven expertise in cloud platforms, containerization, and AI/ML deployment is essential.
Experience Required
Minimum 10 year(s)
Customer Experience Officer - Banking at VAM Systems
Dubai, Dubai, United Arab Emirates -
Full Time


Start Date

Immediate

Expiry Date

21 Jan, 26

Salary

0.0

Posted On

23 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Experience, Complaints Handling, Quality Assurance, Reporting, Documentation, Data Entry, System Updates, Monitoring, Coordination, Communication Skills, Multitasking, Banking Experience, Process Improvement, MENA Market Knowledge, English Proficiency, Arabic Proficiency

Industry

IT Services and IT Consulting

Description
Qualifications We are currently looking Customer Experience Officer for our UAE operations with the following terms & conditions. Job Purpose: To provide end-to-end operational and administrative support for the Customer Experience Department by executing manual, process-driven tasks related to complaints handling, quality assurance, reporting, and documentation. The role ensures accurate data entry, system updates, monitoring, and coordination across multiple channels to maintain compliance and enhance efficiency. Minimum Qualification & Experience • A minimum of 2 years’ experience in a similar role. • Outstanding written and verbal communication skills. • Must be able to multitask and work well under pressure. • Banking experience desirable. • Knowledge of the local and MENA markets is desirable. • Areas of Competency • Excellent oral and written skills in English and Arabic is a mandate for this position. • Experience in delivering customer journeys process improvement initiatives in Banks or Financial sector. Areas of Competency • Excellent oral and written skills in English and Arabic is a mandate for this position. • Experience in delivering customer journeys process improvement initiatives in Banks or Financial sector. Joining time frame: 2 weeks (maximum 1 month)
Responsibilities
The Customer Experience Officer will provide operational and administrative support for the Customer Experience Department, focusing on complaints handling, quality assurance, and reporting. This role involves ensuring accurate data entry and system updates while coordinating across multiple channels to maintain compliance and enhance efficiency.
Customer Experience Officer - Banking at VAM Systems
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Experience, Complaints Handling, Quality Assurance, Reporting, Documentation, Data Entry, System Updates, Monitoring, Coordination, Communication Skills, Multitasking, Banking Experience, Process Improvement, Mena Market Knowledge, English Proficiency, Arabic Proficiency
Specialization
Candidates should have a minimum of 2 years of experience in a similar role, with outstanding written and verbal communication skills in both English and Arabic. Banking experience and knowledge of the local and MENA markets are desirable.
Experience Required
Minimum 2 year(s)
L2 Technical Support Engineer - ITIL- MCSE at VAM Systems
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Troubleshooting, Analytical Skills, Communication, Customer Service, Networking, Telecommunication Systems, Microsoft Technologies, Itsm Processes, Proactive, Self Motivated, Modern Technologies
Specialization
Candidates must have certifications in ITIL, MCSE, and CCNA, with a preference for Office 365 certification. A good knowledge of networking and Microsoft technologies is essential.
Experience Required
Minimum 2 year(s)
UX/ UI - Service Design Lead - Banking at VAM Systems
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Service Design, Journey Mapping, Service Blueprinting, Experience Strategy, Facilitation, Co Creation, Stakeholder Engagement, Figma, Miro, Adobe Creative Suite, Prototyping Tools, Agile, User Research, Service Prototyping, Usability Testing
Specialization
Candidates should have at least 8 years of experience in service design or related fields and a strong portfolio showcasing service design outcomes. A Bachelor's degree in Design, Service Design, HCI, or a related field is required, with a Master's preferred.
Experience Required
Minimum 5 year(s)
SQL- SSRS Developer - Banking at VAM Systems
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Ssrs, Sql, Data Modeling, Data Warehouse, Banking Knowledge, Analytical Skills, Problem Solving, Communication Skills, Data Validation, Data Reconciliation, Compliance Accuracy, Stored Procedures, Performance Tuning, Power Bi, Regulatory Reporting
Specialization
More than 3 years of experience in designing end-to-end reporting solutions using SSRS and strong SQL skills are required. Banking knowledge and excellent analytical, problem-solving, and communication skills are essential.
Experience Required
Minimum 5 year(s)
Power BI- Customer Service at VAM Systems
Sharjah, Sharjah Emirate, United Arab Emirates - Full Time
Skills Needed
Power Bi, Customer Service, Excel, Ppt, Trend Analysis, Reporting, Documentation, Communication Skills, Pressure Management, Deadline Management
Specialization
Candidates must have excellent oral and written skills in English and be experts in Microsoft 365 tools. Strong communication skills and the ability to work under pressure are also essential.
T24 Administrator at VAM Systems
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Specialization
Candidates should have relevant experience in T24 administration. Additional qualifications may be required but are not specified.
Experience Required
Minimum 2 year(s)
Intergraph Smart3D Customization Developer at VAM Systems
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Intergraph Smart 3d, Apis, Database Structure, C#, Vb.Net, Sql, Problem Solving, Analytical Skills, Oil & Gas Domain Expertise, Software Development Lifecycle, Data Manipulation, Query Optimization, Collaboration, Application Performance, Scalability
Specialization
Candidates must have proven experience in .NET development using C# or VB.net and in-depth knowledge of Intergraph Smart 3D application. Strong SQL skills and excellent problem-solving abilities are also required.
Experience Required
Minimum 5 year(s)
Power BI - Customer Service - Banking at VAM Systems
Sharjah, Sharjah Emirate, United Arab Emirates - Full Time
Skills Needed
Customer Service, Trend Analysis, Reporting, Documentation, Microsoft 365, Excel, Power Bi, Communication, Pressure Management, Deadline Management
Specialization
Candidates must have excellent oral and written skills in English and be experts in Microsoft 365, including Excel and Power BI. Strong communication skills and the ability to work under pressure are essential.
Customer Experience Officer - Banking at VAM Systems
Sharjah, Sharjah Emirate, United Arab Emirates - Full Time
Skills Needed
Customer Experience, Complaints Handling, Quality Assurance, Reporting, Documentation, Data Entry, System Updates, Monitoring, Coordination, Multitasking, Communication Skills, Process Improvement, Banking Experience, Mena Market Knowledge, English Proficiency, Arabic Proficiency
Specialization
Candidates must have a minimum of 2 years of experience in a similar role, with outstanding written and verbal communication skills in both English and Arabic. Banking experience and knowledge of the local and MENA markets are desirable.
Experience Required
Minimum 2 year(s)
Customer Experience Officer - Banking at VAM Systems
Sharjah, Sharjah Emirate, United Arab Emirates - Full Time
Skills Needed
Customer Experience, Complaints Handling, Quality Assurance, Reporting, Documentation, Data Entry, System Updates, Monitoring, Coordination, Multitasking, Communication Skills, Process Improvement, Banking Experience, Mena Market Knowledge, English Proficiency, Arabic Proficiency
Specialization
A minimum of 2 years’ experience in a similar role is required. Outstanding communication skills in English and Arabic are essential, along with the ability to multitask and work under pressure.
Experience Required
Minimum 2 year(s)
Customer Experience Officer - Banking at VAM Systems
Sharjah, Sharjah Emirate, United Arab Emirates - Full Time
Skills Needed
Customer Experience, Complaints Handling, Quality Assurance, Reporting, Documentation, Data Entry, System Updates, Monitoring, Coordination, Multitasking, Communication Skills, Process Improvement, Banking Experience, Mena Market Knowledge, English Proficiency, Arabic Proficiency
Specialization
A minimum of 2 years’ experience in a similar role is required. Outstanding communication skills in English and Arabic are mandatory, along with the ability to multitask under pressure.
Experience Required
Minimum 2 year(s)
Customer Experience Officer - Banking at VAM Systems
Sharjah, Sharjah, United Arab Emirates - Full Time
Skills Needed
Customer Experience, Complaints Handling, Quality Assurance, Reporting, Documentation, Data Entry, System Updates, Monitoring, Coordination, Communication Skills, Multitasking, Pressure Management, Process Improvement, Banking Experience, Mena Market Knowledge, Bilingual
Specialization
Candidates should have a minimum of 2 years of experience in a similar role, with outstanding written and verbal communication skills in English and Arabic. Banking experience and knowledge of the local and MENA markets are desirable.
Experience Required
Minimum 2 year(s)
Customer Service Executive - Banking at VAM Systems
, Sharjah Emirate, United Arab Emirates - Full Time
Skills Needed
Customer Service, Trend Analysis, Reporting, Documentation, Microsoft 365, Excel, Power Bi, Communication, Pressure Management, Deadline Management
Specialization
Candidates must have excellent oral and written skills in English and be experts in Microsoft 365. Strong communication skills and the ability to work under pressure are essential.
Power BI- Customer Service at VAM Systems
Sharjah, Sharjah Emirate, United Arab Emirates - Full Time
Skills Needed
Power Bi, Customer Service, Excel, Ppt, Communication, Trend Analysis, Reporting, Documentation, Data Analysis, Deadline Management, Microsoft 365
Specialization
Candidates must possess excellent oral and written skills in English and be experts in Microsoft 365 tools. Strong communication skills and the ability to work under pressure are also essential.
Project Manager - Banking at VAM Systems
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Banking Systems, Multi Vendor Management, Leadership, Stakeholder Management, Governance Skills, Compliance Requirements, Customer Experience, Digital Banking, Retail Banking, Risk Management, Vendor Coordination, Change Management, Kpi Tracking, Operational Risk, Documentation Management, Cross Functional Collaboration
Specialization
Candidates should have a strong understanding of banking systems and a background in digital and retail banking in the UAE. Excellent leadership and stakeholder management skills are essential, along with the ability to manage risks and vendor performance.
Experience Required
Minimum 5 year(s)
Power BI- Customer Service at VAM Systems
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Power Bi, Customer Service, Excel, Ppt, Communication, Trend Analysis, Reporting, Documentation, Data Analysis, Deadline Management, Microsoft 365
Specialization
Candidates must have excellent oral and written skills in English and be experts in Microsoft 365 tools. Strong communication skills and the ability to work under pressure are also required.
FEBA Technical Consultant at VAM Systems
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Feba 11.X, Java/J2ee, Jsp, Servlets, Oracle Sql, Pl Sql, Tortoise Svn, Mobile Banking, Internet Banking, Problem Solving Skills, Communication Skills
Specialization
The candidate should have strong skills in Java/J2EE, Oracle SQL, and good knowledge of the Finacle FEBA framework. Experience with mobile app development and good communication skills are also required.
Experience Required
Minimum 2 year(s)
Assistant Manager, HR Systems & Analytics at Huda Beauty
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Payroll Management, Hr Systems, Analytics, Reporting, Data Integrity, Uae Compliance, Microsoft Dynamics, Pigment, Bamboohr, Entomo, Budgeting, Financial Planning, Problem Solving, Interpersonal Skills, Communication Skills, Attention To Detail
Specialization
Candidates should have a bachelor's degree in HR, Business Administration, Accounting, or a related field, along with 4-7 years of HR experience. Strong experience with HRIS platforms and payroll execution using Microsoft Dynamics is required.
Experience Required
Minimum 5 year(s)
Project Manager (Fire Protection Systems) at NAFFCO
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Project Management, Fire Protection Systems, Construction Sector, Fire Detection, Suppression, Alarm Systems, Emergency Shutdown Systems, Risk Management, Problem Solving, Leadership, Client Engagement, Safety Culture, Communication, Negotiation, Organizational Skills, Analytical Skills
Specialization
Demonstrated experience managing complex technical projects, ideally within Fire Protection or Construction. A degree or recognized qualification in Engineering or Project Management is preferred.
Experience Required
Minimum 5 year(s)
Job Title: Infrastructure & AI Systems Manager at GSSTech Group
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Cloud Architecture, Containerization, Ai System Integration, Ai Model Integration, Ai Agent Development, Infrastructure Management, Docker, Kubernetes, Responsible Ai Practices, Cloud Operations, Data Engineering, Devops, Ci/Cd, Automation, Problem Solving, Communication
Specialization
Candidates should have a Bachelor’s or Master’s degree in a related field and at least 8 years of experience in infrastructure management or AI systems architecture. Proven expertise in cloud platforms, containerization, and AI/ML deployment is essential.
Experience Required
Minimum 10 year(s)
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