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Soft Skills & Cultural Competence Jobs in Germany

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Customer Support (m/w/d) – Heilmittelsoftware / Healthcare SaaS at DMRZ
Dusseldorf, North Rhine-Westphalia, Germany - Full Time
Skills Needed
Customer Support, Technical Troubleshooting, Ticket System Documentation, Communication Skills, Service Orientation, Problem Solving, German Language Proficiency, Healthcare Software Knowledge, Billing Software Knowledge
Specialization
Requires professional experience in telephone customer support, ideally within an IT or software environment, and a degree or vocational training in a technical or commercial field. Proficiency in German and knowledge of the German healthcare system, specifically in physiotherapy or speech therapy, is a significant advantage.
Experience Required
Minimum 2 year(s)
R&D Engineer Software, HW layer Digital/Embedded (C++) (m/f/d) at Advantest
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Junior Sales Manager (m/w/d) - Pflegesoftware / Healthcare SaaS at DMRZ
Dusseldorf, North Rhine-Westphalia, Germany - Full Time
Skills Needed
Outbound Sales, Lead Qualification, Discovery Calls, Software Demos, Crm Management, Hubspot, Healthcare Sales, Saas Sales, Communication Skills, German Language Proficiency
Specialization
Candidates should have experience in software or SaaS sales, ideally within the German healthcare or nursing sector. A degree or vocational training in sales, a hunter mentality, and excellent German language skills are required.
Senior Manager, Software Engineering, Herogen (Tech Foundations) at Delivery Hero
Berlin, , Germany - Full Time
Skills Needed
Engineering Leadership, Stakeholder Management, Agentic Design, System Integration, Pipeline Design, Software Quality Assurance, Scalability Optimization, Product Management Mindset, Autonomous Agents, Technical Excellence, Performance Optimization, Code Intelligence, Workflow Integration, Architectural Context Mapping, Reliability Engineering, Strategic Planning
Specialization
Requires 5+ years of high-performance engineering leadership experience and expertise in building and scaling autonomous software agents. Candidates must possess a strong product mindset and a proven track record of managing complex system integrations and quality gates.
Experience Required
Minimum 5 year(s)
Senior Software Developer Java - Microservices & Cloud (m/f/d) at Schmitt GmbH
bavaria, Bavaria, Germany - Full Time
Skills Needed
N/A
Senior Software Engineer – Python Automation & Optical Testing at HCLTech
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Tech Lead / Senior Software Engineer – SaaS RegTech scale-up H/F at Nicholson Search and Selection Ltd
Berlin, Nova Scotia, Germany - Full Time
Skills Needed
N/A
Student Teacher - Intro to Software Engineering and Web (f/m/x) at CODE University of Applied Sciences
Berlin, , Germany - Full Time
Skills Needed
Python, Javascript, Full Stack Web Development, Database Management, Teaching, Tutoring, Software Engineering, Web Technologies
Specialization
Must be a currently matriculated CODE student with the right to work and a registered address in Germany. Requires practical experience building full-stack web applications and proficiency in Python.
Technical Sub-Project Manager (m/f/d) Software & Embedded Systems at MEKRA Lang GmbH Co KG
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Senior System Engineer (all genders) – Microsoft Infrastructure at DATAGROUP Rhein-Main GmbH
Mainz, Rhineland-Palatinate, Germany - Full Time
Skills Needed
Microsoft Infrastructure, System Administration, Itil, System Migration, Technical Documentation, Problem Analysis, Public Sector It, German Language, English Language
Specialization
Requires several years of experience in operating large IT infrastructures and deep knowledge of Microsoft technologies. Candidates must be capable of independent problem solving and possess very good German and good English language skills.
Experience Required
Minimum 5 year(s)
SENIOR QUALITY ASSURANCE ENGINEER (M/W/D) at Wilken Software Group
Ulm, Baden-Württemberg, Germany - Full Time
Skills Needed
Test Automation, Ci/Cd, Test Strategy, Java, Javascript, Gitlab, Jira Xray, Selenium, Testcafe, Junit, Agile Methodologies, Software Testing
Specialization
Requires a degree in (Business) Informatics or a similar technical qualification with several years of experience in software testing and agile methods. Proficiency in Java, Selenium, TestCafe, and test management tools like Jira XRay is essential.
Experience Required
Minimum 2 year(s)
IT SERVICE DELIVERY MANAGER (M/W/D) at Wilken Software Group
Ulm, Baden-Württemberg, Germany - Full Time
Skills Needed
Technical Pre Sales, It Consulting, Service Delivery Management, Solution Architecture, Contract Management, Sla Definition, Cloud & Hosting, Business Development, It Architecture, Financial Controlling, Customer Relationship Management, Technical Account Management
Specialization
Requires a degree in (Business) Informatics, Business Administration, or a similar qualification with deep IT understanding. Candidates must have several years of experience in technical pre-sales or IT consulting, with strong knowledge of IT architectures and contract management (SLAs).
Experience Required
Minimum 2 year(s)
HEAD OF VALUE MANAGEMENT OFFICE / CORPORATE TRANSFORMATION LEAD (M/W/D) at Wilken Software Group
Ulm, Baden-Württemberg, Germany - Full Time
Skills Needed
Lean Portfolio Management, Portfolio Governance, Agile Operating Models, Safe, Agile Release Train, Stakeholder Management, Systemic Thinking, Leadership, Coaching, Software Development Understanding, Moderation, Corporate Transformation
Specialization
Requires several years of experience in Lean Portfolio Management, agile operating models, and leadership of agile coaches or RTEs. Must possess strong systemic thinking skills and the ability to moderate complex decision-making processes at the executive level.
Experience Required
Minimum 5 year(s)
MITARBEITER OFFICE MANAGEMENT & EMPFANG (M/W/D) at Wilken Software Group
Greven, North Rhine-Westphalia, Germany - Full Time
Skills Needed
Office Management, Reception, Administrative Support, Event Organization, Ms Office, Customer Service, Cash Book Management, Invoice Verification, Organizational Skills, German Language Proficiency
Specialization
Requires a completed commercial vocational training or a comparable qualification with a strong service orientation. Proficiency in MS Office and good written and spoken German language skills are essential.
Validation Engineer Automotive at CONTACT Software GmbH
Munich, Alberta, Germany - Full Time
Skills Needed
N/A
CUSTOMER SUPPORT ENGINEER (M/W/D) at Wilken Software Group
Ulm, Baden-Württemberg, Germany - Full Time
Skills Needed
Ticket Based Customer Support, Saas Infrastructure, Cloud Infrastructure, Api Troubleshooting, Log Analysis, Error Diagnosis, Knowledge Management, Process Automation, Playbook Creation, Asynchronous Communication, Technical Documentation, System Configuration
Specialization
Candidates need several years of experience in SaaS or Cloud application support with strong analytical skills for reproducible error diagnosis. Proficiency in handling APIs, system logs, and the ability to proactively develop standardized workflows is required.
Experience Required
Minimum 2 year(s)
Business Analyst at CPU Software House AG
berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Head of Customer Success (w/m/d) at Flowers-Software GmbH
Munich, Bavaria, Germany - Full Time
Skills Needed
Customer Success Management, Team Leadership, B2b Saas, Strategic Planning, Kpi Analysis, Data Driven Decision Making, Customer Relationship Management, German Language, English Language, Market Trend Analysis, Scalable Process Implementation, Smb Market Strategy
Specialization
Proven experience in building and leading Customer Success teams, ideally within the B2B SaaS sector for SMBs. Requires strong analytical skills regarding KPIs and fluency in both German and English.
Experience Required
Minimum 5 year(s)
Customer Success Manager (f/d/m) at Flowers-Software GmbH
Munich, Bavaria, Germany - Full Time
Skills Needed
Customer Success Management, Key Account Management, Project Management, Saas, Crm Systems, Hubspot, Customer Onboarding, Upselling, Workshop Facilitation, German Language, English Language, Presentation Skills, Negotiation, Communication, Workflow Optimization
Specialization
Requires professional experience in Customer Success, Account Management, or Project Management, preferably within the IT/SaaS industry. Candidates must possess strong communication skills in both German and English and be proficient with CRM systems like Hubspot.
Experience Required
Minimum 2 year(s)
IT-Projektmanager at Gentics Software GmbH
Hamburg, Berlin, Germany - Full Time
Skills Needed
N/A
Customer Support (m/w/d) – Heilmittelsoftware / Healthcare SaaS at DMRZ
Dusseldorf, North Rhine-Westphalia, Germany -
Full Time

Start Date

Immediate

Expiry Date

11 Oct, 26

Salary

0.0

Posted On

13 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Support, Technical Troubleshooting, Ticket System Documentation, Communication Skills, Service Orientation, Problem Solving, German Language Proficiency, Healthcare Software Knowledge, Billing Software Knowledge

Industry

Software Development

Description
Deine Aufgaben Du bist die erste Anlaufstelle für unsere Kunden bei technischen und anwendungsbezogenen Fragen rund um unsere Heilmittelsoftware – telefonisch und per E-Mail. Du nimmst Supportanfragen freundlich und serviceorientiert entgegen, analysierst die Anliegen und findest schnelle, verständliche Lösungen. Du dokumentierst Anfragen und Lösungen sorgfältig in unserem Ticketsystem. Du gibst Kundenfeedback strukturiert an das Produktteam weiter und hilfst so, unsere Software kontinuierlich zu verbessern. Du unterstützt die Weiterentwicklung von Hilfsmaterialien (z. B. Knowledgebase, Tutorials, FAQs). Dein Profil Berufserfahrung im telefonischen Kundensupport, idealerweise im IT-/Softwareumfeld. Abgeschlossene Ausbildung oder Studium mit technischem oder kaufmännischem Schwerpunkt – oder eine vergleichbare Qualifikation. Ausgeprägte Serviceorientierung, hohe Kommunikationsfähigkeit und Freude am Umgang mit Menschen. Strukturierte, lösungsorientierte Arbeitsweise und die Fähigkeit, auch in stressigen Situationen freundlich und souverän zu bleiben. Sehr gute Deutschkenntnisse in Wort und Schrift. Kenntnisse im deutschen Gesundheitswesen, insbesondere im Bereich Heilmittel (Physiotherapie, Ergotherapie, Logopädie, Podologie) sowie in der Abrechnungs- oder branchenspezifischer Software, sind ein klares Plus. Deine Benefits Einstieg in ein zukunftsorientiertes Unternehmen im spannenden Healthcare-SaaS Umfeld Sinnstiftende Mission: Digitalisierung, die Therapeuten wirklich entlastet Eine individuelle, strukturierte Einarbeitung mit regelmäßigem Feedback sowie Förderung durch unser Mentorenprogramm Die Möglichkeit, selbstständig und verantwortungsvoll zu arbeiten und eigene Ideen einzubringen Individuelle und vielfältige Entwicklungsmöglichkeiten 30 Urlaubstage pro Jahr, flexible Arbeitszeitgestaltung und bis zu 2 Tage mobiles Arbeiten pro Woche (Montag & Freitag) Gemeinsames Mittagessen mittwochs und donnerstags – frisch zubereitet von unserem Küchenchef Ingo Gemeinsam Erfolge feiern bei Teamevents Kontaktinformationen Dr. Martin Kistenich People & Culture About us Die Deutsches Medizinrechenzentrum GmbH (DMRZ) ist ein führender Anbieter für Abrechnung, Branchensoftware und Services im Gesundheitswesen. Unsere innovativen Lösungen werden von über 10.000 Kunden in verschiedensten Leistungsbereichen genutzt. Unser Ziel ist es, die besten Lösungen für unsere Kunden zu entwickeln.
Responsibilities
Act as the first point of contact for customers regarding technical and application questions for healthcare software via phone and email. Document requests in the ticket system and provide feedback to the product team to improve software and help materials.
Customer Support (m/w/d) – Heilmittelsoftware / Healthcare SaaS at DMRZ
Dusseldorf, North Rhine-Westphalia, Germany - Full Time
Skills Needed
Customer Support, Technical Troubleshooting, Ticket System Documentation, Communication Skills, Service Orientation, Problem Solving, German Language Proficiency, Healthcare Software Knowledge, Billing Software Knowledge
Specialization
Requires professional experience in telephone customer support, ideally within an IT or software environment, and a degree or vocational training in a technical or commercial field. Proficiency in German and knowledge of the German healthcare system, specifically in physiotherapy or speech therapy, is a significant advantage.
Experience Required
Minimum 2 year(s)
R&D Engineer Software, HW layer Digital/Embedded (C++) (m/f/d) at Advantest
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Junior Sales Manager (m/w/d) - Pflegesoftware / Healthcare SaaS at DMRZ
Dusseldorf, North Rhine-Westphalia, Germany - Full Time
Skills Needed
Outbound Sales, Lead Qualification, Discovery Calls, Software Demos, Crm Management, Hubspot, Healthcare Sales, Saas Sales, Communication Skills, German Language Proficiency
Specialization
Candidates should have experience in software or SaaS sales, ideally within the German healthcare or nursing sector. A degree or vocational training in sales, a hunter mentality, and excellent German language skills are required.
Senior Manager, Software Engineering, Herogen (Tech Foundations) at Delivery Hero
Berlin, , Germany - Full Time
Skills Needed
Engineering Leadership, Stakeholder Management, Agentic Design, System Integration, Pipeline Design, Software Quality Assurance, Scalability Optimization, Product Management Mindset, Autonomous Agents, Technical Excellence, Performance Optimization, Code Intelligence, Workflow Integration, Architectural Context Mapping, Reliability Engineering, Strategic Planning
Specialization
Requires 5+ years of high-performance engineering leadership experience and expertise in building and scaling autonomous software agents. Candidates must possess a strong product mindset and a proven track record of managing complex system integrations and quality gates.
Experience Required
Minimum 5 year(s)
Senior Software Developer Java - Microservices & Cloud (m/f/d) at Schmitt GmbH
bavaria, Bavaria, Germany - Full Time
Skills Needed
N/A
Senior Software Engineer – Python Automation & Optical Testing at HCLTech
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Tech Lead / Senior Software Engineer – SaaS RegTech scale-up H/F at Nicholson Search and Selection Ltd
Berlin, Nova Scotia, Germany - Full Time
Skills Needed
N/A
Student Teacher - Intro to Software Engineering and Web (f/m/x) at CODE University of Applied Sciences
Berlin, , Germany - Full Time
Skills Needed
Python, Javascript, Full Stack Web Development, Database Management, Teaching, Tutoring, Software Engineering, Web Technologies
Specialization
Must be a currently matriculated CODE student with the right to work and a registered address in Germany. Requires practical experience building full-stack web applications and proficiency in Python.
Technical Sub-Project Manager (m/f/d) Software & Embedded Systems at MEKRA Lang GmbH Co KG
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Senior System Engineer (all genders) – Microsoft Infrastructure at DATAGROUP Rhein-Main GmbH
Mainz, Rhineland-Palatinate, Germany - Full Time
Skills Needed
Microsoft Infrastructure, System Administration, Itil, System Migration, Technical Documentation, Problem Analysis, Public Sector It, German Language, English Language
Specialization
Requires several years of experience in operating large IT infrastructures and deep knowledge of Microsoft technologies. Candidates must be capable of independent problem solving and possess very good German and good English language skills.
Experience Required
Minimum 5 year(s)
SENIOR QUALITY ASSURANCE ENGINEER (M/W/D) at Wilken Software Group
Ulm, Baden-Württemberg, Germany - Full Time
Skills Needed
Test Automation, Ci/Cd, Test Strategy, Java, Javascript, Gitlab, Jira Xray, Selenium, Testcafe, Junit, Agile Methodologies, Software Testing
Specialization
Requires a degree in (Business) Informatics or a similar technical qualification with several years of experience in software testing and agile methods. Proficiency in Java, Selenium, TestCafe, and test management tools like Jira XRay is essential.
Experience Required
Minimum 2 year(s)
IT SERVICE DELIVERY MANAGER (M/W/D) at Wilken Software Group
Ulm, Baden-Württemberg, Germany - Full Time
Skills Needed
Technical Pre Sales, It Consulting, Service Delivery Management, Solution Architecture, Contract Management, Sla Definition, Cloud & Hosting, Business Development, It Architecture, Financial Controlling, Customer Relationship Management, Technical Account Management
Specialization
Requires a degree in (Business) Informatics, Business Administration, or a similar qualification with deep IT understanding. Candidates must have several years of experience in technical pre-sales or IT consulting, with strong knowledge of IT architectures and contract management (SLAs).
Experience Required
Minimum 2 year(s)
HEAD OF VALUE MANAGEMENT OFFICE / CORPORATE TRANSFORMATION LEAD (M/W/D) at Wilken Software Group
Ulm, Baden-Württemberg, Germany - Full Time
Skills Needed
Lean Portfolio Management, Portfolio Governance, Agile Operating Models, Safe, Agile Release Train, Stakeholder Management, Systemic Thinking, Leadership, Coaching, Software Development Understanding, Moderation, Corporate Transformation
Specialization
Requires several years of experience in Lean Portfolio Management, agile operating models, and leadership of agile coaches or RTEs. Must possess strong systemic thinking skills and the ability to moderate complex decision-making processes at the executive level.
Experience Required
Minimum 5 year(s)
MITARBEITER OFFICE MANAGEMENT & EMPFANG (M/W/D) at Wilken Software Group
Greven, North Rhine-Westphalia, Germany - Full Time
Skills Needed
Office Management, Reception, Administrative Support, Event Organization, Ms Office, Customer Service, Cash Book Management, Invoice Verification, Organizational Skills, German Language Proficiency
Specialization
Requires a completed commercial vocational training or a comparable qualification with a strong service orientation. Proficiency in MS Office and good written and spoken German language skills are essential.
Validation Engineer Automotive at CONTACT Software GmbH
Munich, Alberta, Germany - Full Time
Skills Needed
N/A
CUSTOMER SUPPORT ENGINEER (M/W/D) at Wilken Software Group
Ulm, Baden-Württemberg, Germany - Full Time
Skills Needed
Ticket Based Customer Support, Saas Infrastructure, Cloud Infrastructure, Api Troubleshooting, Log Analysis, Error Diagnosis, Knowledge Management, Process Automation, Playbook Creation, Asynchronous Communication, Technical Documentation, System Configuration
Specialization
Candidates need several years of experience in SaaS or Cloud application support with strong analytical skills for reproducible error diagnosis. Proficiency in handling APIs, system logs, and the ability to proactively develop standardized workflows is required.
Experience Required
Minimum 2 year(s)
Business Analyst at CPU Software House AG
berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Head of Customer Success (w/m/d) at Flowers-Software GmbH
Munich, Bavaria, Germany - Full Time
Skills Needed
Customer Success Management, Team Leadership, B2b Saas, Strategic Planning, Kpi Analysis, Data Driven Decision Making, Customer Relationship Management, German Language, English Language, Market Trend Analysis, Scalable Process Implementation, Smb Market Strategy
Specialization
Proven experience in building and leading Customer Success teams, ideally within the B2B SaaS sector for SMBs. Requires strong analytical skills regarding KPIs and fluency in both German and English.
Experience Required
Minimum 5 year(s)
Customer Success Manager (f/d/m) at Flowers-Software GmbH
Munich, Bavaria, Germany - Full Time
Skills Needed
Customer Success Management, Key Account Management, Project Management, Saas, Crm Systems, Hubspot, Customer Onboarding, Upselling, Workshop Facilitation, German Language, English Language, Presentation Skills, Negotiation, Communication, Workflow Optimization
Specialization
Requires professional experience in Customer Success, Account Management, or Project Management, preferably within the IT/SaaS industry. Candidates must possess strong communication skills in both German and English and be proficient with CRM systems like Hubspot.
Experience Required
Minimum 2 year(s)
IT-Projektmanager at Gentics Software GmbH
Hamburg, Berlin, Germany - Full Time
Skills Needed
N/A