JOB SUMMARY

The Infected Blood Compensation Authority (IBCA) is a new arms-length body which is being set up, at unprecedented pace, to administer compensation to people whose lives have been impacted by the infected blood scandal.
Are you driven and ready for an exciting opportunity which will make a real impact? This is a challenging and fulfilling role that requires pace, impact, sensitivity, and compassion.

The multidisciplinary teams within IBCA’s Digital Service Directorate are organised around delivering our mission and priorities:

• To create a user-centred, empathetic end-to-end service at the heart of IBCA;
• To provide the means of paying compensation to those eligible;
• To iterate our service through starting small and scaling fast, through a test and learn approach.

We are looking for 5 enthusiastic and talented Business Analysts to help us achieve our mission and priorities. You will be working across the whole end-to-end journey, improving the experience for people who are making a claim for compensation as well as the staff who are supporting them. This is a unique opportunity that will make a real difference to people.
Opportunities to move to the new Infected Blood Compensation Authority (IBCA). At the moment all IBCA roles are hosted by Cabinet Office within the Civil Service. However, once IBCA becomes operational, it is anticipated that most of these roles will transfer to IBCA, which is a new Arms Length Body (ALB) separate from the Cabinet Office. Roles that transfer to IBCA from Cabinet Office will maintain the same or substantially the same terms and conditions of employment that are overall no less favourable. It is anticipated that employees who move from Cabinet Office to IBCA will be able to continue to participate in the Civil Service Pension arrangements with no break in their pensionable service. Roles commencing after IBCA has become operational will be with IBCA itself on similar terms and conditions. All successful candidates will receive full details of the terms and conditions of employment for their role with their formal job offer.
Please note that the mission of IBCA means that it is likely to be operational for a period of approximately 5 to 7 years. When IBCA’s work begins to wind down, IBCA employees will receive support and practical guidance to find a new role, whether in the Civil Service, another Arms Length Body (ALB), or an external employer.

JOB DESCRIPTION

As a Business Analyst in IBCA, you will be working at pace working with a multi-disciplined team to conduct analysis that allows us to meet user and business needs
You will undertake research and analysis to understand how a business or business area works, considering the people, organisation, processes, information, data and technology. You will identify areas for improvement, explore feasible options, analyse the effects of change and define success measures. You will identify and elaborate user and business needs to enable effective design, development and testing of services and business change. You will ensure new products and services meet business and user needs, and are aligned with organisational goals. You will understand any business and policy constraints that need to be considered, and assess the implications.

NATIONALITY REQUIREMENTS

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

RESPONSIBILITIES

Key responsibilities include:

• Lead workshops, interviews, focus groups and utilise other BA techniques to effectively understand the business problems and user needs;
• Identifying opportunities to improve business performance within a project or programme;
• Advising on the approach to identify, investigate, analyse and communicate complex business problems and opportunities within a project or programme;
• Ensuring solutions align with business goals and objectives, and business / user needs, and achieve the required outcomes and expected benefits;
• Ensuring your proposed solutions align with organisational vision and strategy;
• Work closely with other professions in a multi-disciplinary team to influence design and development of solutions and services.