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Dental Insurance Specialist at WOW! Smiles
Santa Rosa, California, United States - Full Time
Skills Needed
Insurance Billing, Follow Up, Attention To Detail, Interpersonal Skills, Claim Processing, Benefit Review, Medi Cal Billing, Communication, Data Entry, Report Analysis, Policy Certification, Dispute Resolution, Customer Service, Problem Solving, Organizational Skills, Time Management
Specialization
The position requires the ability to sit for extended periods and communicate effectively by phone. Physical requirements include the ability to lift up to 25 pounds and perform data entry tasks.
Full Time - Fulfillment Associate - Opening at Lowe's Companies, Inc.
Grandville, Michigan, United States - Full Time
Skills Needed
Customer Service, Merchandise Handling, Order Fulfillment, Safety Procedures, Communication, Retail Technology, Physical Stamina, Team Collaboration, Problem Solving, Inventory Management, Power Equipment Operation, Basic Arithmetic, Product Inspection, Loading And Unloading, Time Management, Sales Related Licensure
Specialization
Candidates must have the ability to read, write, and perform basic arithmetic, along with 6 months of experience using computers and retail technology. Preferred qualifications include retail experience and familiarity with product fulfillment in a home improvement setting.
Fire Alarm Service Technician at 4d158bc3-de20-482c-a703-c1941bd5005e
Muncie, Indiana, United States - Full Time
Skills Needed
Fire Alarm Systems, Troubleshooting, Customer Interaction, Safety Regulations, Low Voltage Experience, Diagrams Interpretation, Electronic Testing Devices, Communication Skills, State Licensing, Driver's License, Nicet Certification, Fire Life Safety, Microsoft Suite, It Functionality, Hand Tools, Power Tools
Specialization
Candidates must have at least 1 year of commercial low voltage experience and be able to read and interpret diagrams. Strong communication skills and a valid driver's license are also required.
Accounts Payable Clerk at Intrepid Control Systems
Troy, Michigan, United States - Full Time
Skills Needed
Attention To Detail, Problem Solving, Organizational Skills, Clear Communication, Vendor Management, Microsoft Office, Google Workspace, Accounting Systems
Specialization
Candidates should have strong attention to detail and problem-solving skills, along with proficiency in Microsoft Office and Google Workspace. An associate's degree in Accounting, Finance, or Business is preferred, along with 1-2 years of relevant experience.
Pharmacy Technician at Wegmans Food Markets
, Alabama, United States - Full Time
Skills Needed
Computer Skills, Basic Mathematical Computations, Pharmacy Technician Certification, Inventory Control, Customer Service, Compassion, Empathy, Sanitation Practices
Specialization
Candidates must have computer skills and the ability to perform basic mathematical computations. A high school diploma or equivalent is required, and Pharmacy Technician certification may be necessary.
Sales Associate - Soma at Chico's FAS, Inc.
Fort Myers, Florida, United States - Full Time
Skills Needed
Customer Service, Sales Techniques, Product Knowledge, Communication Skills, Organizational Skills, Multi Tasking, Clienteling, Visual Presentation, Teamwork, Problem Solving, Technology Adaptation, Loss Prevention, Merchandise Handling, Customer Experience, Flexibility, Feedback Solicitation
Specialization
Candidates should have a high school diploma or equivalent and preferably some retail or sales experience. Excellent communication and customer service skills are essential, along with the ability to adapt to technology and work a flexible schedule.
Care Partner at Cogir of Glenwood Place
Chandler, Arizona, United States - Full Time
Skills Needed
Compassionate Care, Communication Skills, Teamwork, Attention To Detail, Physical Stamina, Integrity, Empathy, Patience
Specialization
Candidates must have a high school diploma or equivalent and current caregiver training/certification. At least 12 months of experience in a professional caregiving setting is required, along with strong communication skills and a positive attitude.
Principal Engineer, Capital & Projects at Ma'aden
, Eastern Province, Saudi Arabia - Full Time
Skills Needed
Leadership, Achievement Drive, Decisiveness, Judgement, Impact, Influence, Teamwork, Collaboration, Analytical Thinking, Capital Analysis, Financial Cost Analysis, Project Management, Risk Management, Budgeting, Cost Calculation, Scheduling
Specialization
A university degree in Engineering is required, preferably with a postgraduate degree. Candidates should have a minimum of 15 years of experience in relevant fields, with at least 5 years in CAPEX and Projects Control.
Experience Required
Minimum 10 year(s)
Service Sales Executive - Audio Visual Service at Diversified
Kenilworth, New Jersey, United States - Full Time
Skills Needed
Audio Visual Service Sales, Sales Strategies, Revenue Growth, Itil V4, Recurring Revenue Offerings, Large Enterprise Service Opportunities, Av Managed Services, Crm Proficiency, Analytical Skills, Presentation Skills, Time Management, Organizational Skills, Leadership Skills, Entrepreneurial Mindset, Negotiation Skills, Customer Satisfaction
Specialization
Candidates should have a minimum of five years of experience in audio visual service sales and a strong understanding of sales methodologies. A bachelor's degree is required, with an advanced degree or certification preferred.
Experience Required
Minimum 5 year(s)
Senior Feasibility Associate/ Feasibility Manager at Precision Medicine Group
, , Romania - Full Time
Skills Needed
Feasibility Analysis, Site Identification, Communication Skills, Analytical Thinking, Data Analysis, Presentation Skills, Project Management, Attention To Detail, Team Collaboration, Knowledge Of Ich Gcp, Organizational Skills, Client Interaction, Recruitment Analysis, Epidemiology Analysis, Clinical Protocol Review, Operational Strategy
Specialization
A bachelor's degree in a life sciences discipline and a minimum of 5 years of related experience are required. Relevant experience in feasibility analysis and site identification is essential, along with strong communication and analytical skills.
Experience Required
Minimum 5 year(s)
Customer Service Executive - NCV Finance - Other OEM - Motor Finance - Sale at Tata Capital
, , India - Full Time
Skills Needed
Customer Service, Sales, Client Relationships, Cross Selling, Vendor Empanelment, Distribution Channels, Audit Compliance, Customer Satisfaction, Business Development, Sales Promotion, Market Identification, Prospective Business, Customer Needs, Brand Identification, Relationship Management, Compliance
Specialization
Candidates should be graduates in any discipline and possess skills in identifying target areas for prospective business. Experience in customer service and sales is preferred.
Seasonal Temporary Associate - Friends & Family at Belk
Southern Pines, North Carolina, United States - Full Time
Skills Needed
Customer Service, Communication, Teamwork, Problem Solving, Adaptability, Sales Support, Visual Merchandising, Stock Replenishment, Asset Protection, Safety Guidelines, Cleanliness, Engagement, Personalized Service, Task Ownership, Physical Stamina, Connection Building
Specialization
Candidates should be dedicated to customer service and able to perform assigned tasks effectively. Physical requirements include the ability to lift and move at least 40 lbs and to be mobile throughout the store.
Customer Success Executive at ServiceNow
Stockholm, Stockholm, Sweden - Full Time
Skills Needed
Ai Integration, Enterprise Saas Transformation, C Level Presence, Leadership Expertise, Strategic Account Management, Business Acumen, Cross Functional Leadership, Adaptability, Operational Excellence, Collaboration, Communication, Customer Centric Mindset
Specialization
Candidates should have extensive experience in enterprise-level SaaS transformation and strategic advisory, with a proven ability to engage at the executive level. A minimum of 15 years in relevant roles is required, along with strong problem-solving and leadership skills.
Experience Required
Minimum 10 year(s)
Cook Full Time at Forefront Healthcare & Culinary Services
Traverse City, Michigan, United States - Full Time
Skills Needed
Cooking, Food Preparation, Sanitation Practices, Time Management, Customer Service, Quality Assurance, Teamwork, Recipe Following, Dietary Knowledge, Flexible Hours
Specialization
Candidates should have a minimum of 2 years of cooking experience, preferably in a healthcare dietary setting. A high school diploma or equivalent is preferred, with a focus on quantity cooking and therapeutic diets.
Experience Required
Minimum 2 year(s)
Seniorarkitekt/Prosjektleder at RAMBOLL US Consulting Inc
Oslo, , Norway - Full Time
Skills Needed
Architectural Quality, Sustainability, Project Management, Team Leadership, Client Relations, Design Innovation, Interdisciplinary Collaboration, Communication Skills, Negotiation Skills, Digital Tools, Revit, Rhino, Problem Solving, Strategic Thinking, Market Opportunities, Knowledge Sharing
Specialization
Candidates should have a master's degree in architecture and at least 6 years of relevant experience. They must possess strong problem-solving skills, a flexible approach, and the ability to build client relationships while balancing design ambitions with commercial frameworks.
Experience Required
Minimum 5 year(s)
Teller Retail Banker at Woodforest National Bank
Washington Court House, Ohio, United States - Full Time
Skills Needed
Sales, Customer Service, Problem Solving, Account Maintenance, Transaction Processing, Engagement, Relationship Building, Marketing, Vault Balancing, Cash Ordering, Automated Teller Machines, Community Service, Training, Financial Needs Assessment, Positive Attitude, Teamwork
Specialization
Candidates must have 3 years of relevant sales or customer service experience, or an Associate’s degree with 1 year of experience, or a Bachelor’s degree. A positive and engaging demeanor is essential, and previous banking experience is preferred but not required.
Experience Required
Minimum 2 year(s)
Dishwasher Full Time at Forefront Healthcare & Culinary Services
Danville, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Sanitation Practices, Safety Practices, Thoroughness, Time Management
Specialization
Candidates must have great customer service skills and be able to communicate effectively. Availability on weekends is required.
Personal Care Attendant (PCA), PACE at Jordan Valley Community Health Center
Springfield, Missouri, United States - Full Time
Skills Needed
Personal Care, Communication, Body Mechanics, Safety Practices, Grooming, Feeding, Ambulation, Social Interaction, Rehabilitation Support, Food Service Monitoring
Specialization
A valid driver's license and one year of experience working with the frail or elderly population are required. BLS Certification is also required within 90 days of hire.
Sales Development Representative at Galileo Learning
Oakland, California, United States - Full Time
Skills Needed
Lead Generation, Prospecting, Outreach Strategy, Collaboration, Communication Skills, Crm Management, Sales Prospecting Tools, Education, Youth Development, Adaptability, Organizational Skills, Resilience, Tech Savvy, Mission Driven, Inclusive, Creative
Specialization
Candidates should have 2+ years of experience in high-volume sales or outreach, with strong communication skills and a background in education being a plus. Familiarity with sales prospecting tools and resilience in handling outreach is also important.
Experience Required
Minimum 2 year(s)
Care Partner at Cogir of Glenwood Place
Belmont, California, United States - Full Time
Skills Needed
Compassionate Care, Communication Skills, Teamwork, Attention To Detail, Physical Stamina, Empathy, Patience, Independence Support, Emotional Support, Light Housekeeping, Life Enrichment Activities, Resident Safety, Privacy Respect, Dignity Respect
Specialization
Candidates should have a high school diploma or equivalent and at least 12 months of experience in a professional caregiving setting. Caregiver training and experience with memory care are preferred, along with strong communication skills and a positive attitude.
Dental Insurance Specialist at WOW! Smiles
Santa Rosa, California, United States -
Full Time

Start Date

Immediate

Expiry Date

25 Dec, 25

Salary

0.0

Posted On

26 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Insurance Billing, Follow Up, Attention To Detail, Interpersonal Skills, Claim Processing, Benefit Review, Medi-Cal Billing, Communication, Data Entry, Report Analysis, Policy Certification, Dispute Resolution, Customer Service, Problem Solving, Organizational Skills, Time Management

Industry

Description
Description Primary Responsibilities The dental insurance specialist is responsible for the insurance billing and follow up to aid in financial aspects of our orthodontic offices to allow the company to achieve its’ short term and long term objective, as determined by the leadership team. The insurance specialist is a key member and contributor to the success of the practice. This “attention to detail” position provides in depth support for all insurance related duties of the office. This position is responsible for accurate and complete entry of all insurance carriers and their benefits. These detail s will aid in all processing of insurance payments. Great interpersonal skills are required to build rapport and calling on those past due claims. They are also responsible for submitting letters and/or provider disputes to secure what benefits we can provide for our patients. Duties Acts as a liaison between the organizations, its insurance provider, claimants and policy holders regarding their eligibility for coverage for all relevant claims Reviews benefit details to make sure that billing requirements are met, as well as daily electronic billing and paper billing of insurance claims View reports monthly and follow up on all past due claims Medi-Cal claim billing and follow up on all past due claims Generate narrative letters or provider disputes to secure any benefits Calling or writing the responsible party to collect any new policy details Answer any incoming calls from insured or responsible party with insurance concerns or questions Tasks Ensure all information, whether from responsible party or insurance, are posted correctly for all offices Ensure all new insurance policies presented to the office have been called and certified for billing purposes Ensure there is contact made to the responsible party for all insurance declines or if additional information is required Ensure work environment is maintained in a safe and comfortable condition Requirements Physical and Environmental Requirements May be required to lift up to 25 pounds (a box of copy paper or a bottle of the water for the cooler) Required ability to sit up to 6-8 hours per day with intermittent walking, standing or bending Vision: working 6-8 hours per day viewing a computer monitor, working on accounts, reading emails Hearing: Able to satisfactorily communicate by telephone with patients, doctors, and other staff members within HQ to ensure verbal communication is clearly understood, or a satisfactory-equivalent method of communication Finger dexterity is needed to access, enter and retrieve data using a computer keyboard
Responsibilities
The dental insurance specialist is responsible for insurance billing and follow-up to support the financial aspects of orthodontic offices. This role involves accurate entry of insurance carrier details and processing payments while maintaining strong communication with patients and insurance providers.
Dental Insurance Specialist at WOW! Smiles
Santa Rosa, California, United States - Full Time
Skills Needed
Insurance Billing, Follow Up, Attention To Detail, Interpersonal Skills, Claim Processing, Benefit Review, Medi Cal Billing, Communication, Data Entry, Report Analysis, Policy Certification, Dispute Resolution, Customer Service, Problem Solving, Organizational Skills, Time Management
Specialization
The position requires the ability to sit for extended periods and communicate effectively by phone. Physical requirements include the ability to lift up to 25 pounds and perform data entry tasks.
Full Time - Fulfillment Associate - Opening at Lowe's Companies, Inc.
Grandville, Michigan, United States - Full Time
Skills Needed
Customer Service, Merchandise Handling, Order Fulfillment, Safety Procedures, Communication, Retail Technology, Physical Stamina, Team Collaboration, Problem Solving, Inventory Management, Power Equipment Operation, Basic Arithmetic, Product Inspection, Loading And Unloading, Time Management, Sales Related Licensure
Specialization
Candidates must have the ability to read, write, and perform basic arithmetic, along with 6 months of experience using computers and retail technology. Preferred qualifications include retail experience and familiarity with product fulfillment in a home improvement setting.
Fire Alarm Service Technician at 4d158bc3-de20-482c-a703-c1941bd5005e
Muncie, Indiana, United States - Full Time
Skills Needed
Fire Alarm Systems, Troubleshooting, Customer Interaction, Safety Regulations, Low Voltage Experience, Diagrams Interpretation, Electronic Testing Devices, Communication Skills, State Licensing, Driver's License, Nicet Certification, Fire Life Safety, Microsoft Suite, It Functionality, Hand Tools, Power Tools
Specialization
Candidates must have at least 1 year of commercial low voltage experience and be able to read and interpret diagrams. Strong communication skills and a valid driver's license are also required.
Accounts Payable Clerk at Intrepid Control Systems
Troy, Michigan, United States - Full Time
Skills Needed
Attention To Detail, Problem Solving, Organizational Skills, Clear Communication, Vendor Management, Microsoft Office, Google Workspace, Accounting Systems
Specialization
Candidates should have strong attention to detail and problem-solving skills, along with proficiency in Microsoft Office and Google Workspace. An associate's degree in Accounting, Finance, or Business is preferred, along with 1-2 years of relevant experience.
Pharmacy Technician at Wegmans Food Markets
, Alabama, United States - Full Time
Skills Needed
Computer Skills, Basic Mathematical Computations, Pharmacy Technician Certification, Inventory Control, Customer Service, Compassion, Empathy, Sanitation Practices
Specialization
Candidates must have computer skills and the ability to perform basic mathematical computations. A high school diploma or equivalent is required, and Pharmacy Technician certification may be necessary.
Sales Associate - Soma at Chico's FAS, Inc.
Fort Myers, Florida, United States - Full Time
Skills Needed
Customer Service, Sales Techniques, Product Knowledge, Communication Skills, Organizational Skills, Multi Tasking, Clienteling, Visual Presentation, Teamwork, Problem Solving, Technology Adaptation, Loss Prevention, Merchandise Handling, Customer Experience, Flexibility, Feedback Solicitation
Specialization
Candidates should have a high school diploma or equivalent and preferably some retail or sales experience. Excellent communication and customer service skills are essential, along with the ability to adapt to technology and work a flexible schedule.
Care Partner at Cogir of Glenwood Place
Chandler, Arizona, United States - Full Time
Skills Needed
Compassionate Care, Communication Skills, Teamwork, Attention To Detail, Physical Stamina, Integrity, Empathy, Patience
Specialization
Candidates must have a high school diploma or equivalent and current caregiver training/certification. At least 12 months of experience in a professional caregiving setting is required, along with strong communication skills and a positive attitude.
Principal Engineer, Capital & Projects at Ma'aden
, Eastern Province, Saudi Arabia - Full Time
Skills Needed
Leadership, Achievement Drive, Decisiveness, Judgement, Impact, Influence, Teamwork, Collaboration, Analytical Thinking, Capital Analysis, Financial Cost Analysis, Project Management, Risk Management, Budgeting, Cost Calculation, Scheduling
Specialization
A university degree in Engineering is required, preferably with a postgraduate degree. Candidates should have a minimum of 15 years of experience in relevant fields, with at least 5 years in CAPEX and Projects Control.
Experience Required
Minimum 10 year(s)
Service Sales Executive - Audio Visual Service at Diversified
Kenilworth, New Jersey, United States - Full Time
Skills Needed
Audio Visual Service Sales, Sales Strategies, Revenue Growth, Itil V4, Recurring Revenue Offerings, Large Enterprise Service Opportunities, Av Managed Services, Crm Proficiency, Analytical Skills, Presentation Skills, Time Management, Organizational Skills, Leadership Skills, Entrepreneurial Mindset, Negotiation Skills, Customer Satisfaction
Specialization
Candidates should have a minimum of five years of experience in audio visual service sales and a strong understanding of sales methodologies. A bachelor's degree is required, with an advanced degree or certification preferred.
Experience Required
Minimum 5 year(s)
Senior Feasibility Associate/ Feasibility Manager at Precision Medicine Group
, , Romania - Full Time
Skills Needed
Feasibility Analysis, Site Identification, Communication Skills, Analytical Thinking, Data Analysis, Presentation Skills, Project Management, Attention To Detail, Team Collaboration, Knowledge Of Ich Gcp, Organizational Skills, Client Interaction, Recruitment Analysis, Epidemiology Analysis, Clinical Protocol Review, Operational Strategy
Specialization
A bachelor's degree in a life sciences discipline and a minimum of 5 years of related experience are required. Relevant experience in feasibility analysis and site identification is essential, along with strong communication and analytical skills.
Experience Required
Minimum 5 year(s)
Customer Service Executive - NCV Finance - Other OEM - Motor Finance - Sale at Tata Capital
, , India - Full Time
Skills Needed
Customer Service, Sales, Client Relationships, Cross Selling, Vendor Empanelment, Distribution Channels, Audit Compliance, Customer Satisfaction, Business Development, Sales Promotion, Market Identification, Prospective Business, Customer Needs, Brand Identification, Relationship Management, Compliance
Specialization
Candidates should be graduates in any discipline and possess skills in identifying target areas for prospective business. Experience in customer service and sales is preferred.
Seasonal Temporary Associate - Friends & Family at Belk
Southern Pines, North Carolina, United States - Full Time
Skills Needed
Customer Service, Communication, Teamwork, Problem Solving, Adaptability, Sales Support, Visual Merchandising, Stock Replenishment, Asset Protection, Safety Guidelines, Cleanliness, Engagement, Personalized Service, Task Ownership, Physical Stamina, Connection Building
Specialization
Candidates should be dedicated to customer service and able to perform assigned tasks effectively. Physical requirements include the ability to lift and move at least 40 lbs and to be mobile throughout the store.
Customer Success Executive at ServiceNow
Stockholm, Stockholm, Sweden - Full Time
Skills Needed
Ai Integration, Enterprise Saas Transformation, C Level Presence, Leadership Expertise, Strategic Account Management, Business Acumen, Cross Functional Leadership, Adaptability, Operational Excellence, Collaboration, Communication, Customer Centric Mindset
Specialization
Candidates should have extensive experience in enterprise-level SaaS transformation and strategic advisory, with a proven ability to engage at the executive level. A minimum of 15 years in relevant roles is required, along with strong problem-solving and leadership skills.
Experience Required
Minimum 10 year(s)
Cook Full Time at Forefront Healthcare & Culinary Services
Traverse City, Michigan, United States - Full Time
Skills Needed
Cooking, Food Preparation, Sanitation Practices, Time Management, Customer Service, Quality Assurance, Teamwork, Recipe Following, Dietary Knowledge, Flexible Hours
Specialization
Candidates should have a minimum of 2 years of cooking experience, preferably in a healthcare dietary setting. A high school diploma or equivalent is preferred, with a focus on quantity cooking and therapeutic diets.
Experience Required
Minimum 2 year(s)
Seniorarkitekt/Prosjektleder at RAMBOLL US Consulting Inc
Oslo, , Norway - Full Time
Skills Needed
Architectural Quality, Sustainability, Project Management, Team Leadership, Client Relations, Design Innovation, Interdisciplinary Collaboration, Communication Skills, Negotiation Skills, Digital Tools, Revit, Rhino, Problem Solving, Strategic Thinking, Market Opportunities, Knowledge Sharing
Specialization
Candidates should have a master's degree in architecture and at least 6 years of relevant experience. They must possess strong problem-solving skills, a flexible approach, and the ability to build client relationships while balancing design ambitions with commercial frameworks.
Experience Required
Minimum 5 year(s)
Teller Retail Banker at Woodforest National Bank
Washington Court House, Ohio, United States - Full Time
Skills Needed
Sales, Customer Service, Problem Solving, Account Maintenance, Transaction Processing, Engagement, Relationship Building, Marketing, Vault Balancing, Cash Ordering, Automated Teller Machines, Community Service, Training, Financial Needs Assessment, Positive Attitude, Teamwork
Specialization
Candidates must have 3 years of relevant sales or customer service experience, or an Associate’s degree with 1 year of experience, or a Bachelor’s degree. A positive and engaging demeanor is essential, and previous banking experience is preferred but not required.
Experience Required
Minimum 2 year(s)
Dishwasher Full Time at Forefront Healthcare & Culinary Services
Danville, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Sanitation Practices, Safety Practices, Thoroughness, Time Management
Specialization
Candidates must have great customer service skills and be able to communicate effectively. Availability on weekends is required.
Personal Care Attendant (PCA), PACE at Jordan Valley Community Health Center
Springfield, Missouri, United States - Full Time
Skills Needed
Personal Care, Communication, Body Mechanics, Safety Practices, Grooming, Feeding, Ambulation, Social Interaction, Rehabilitation Support, Food Service Monitoring
Specialization
A valid driver's license and one year of experience working with the frail or elderly population are required. BLS Certification is also required within 90 days of hire.
Sales Development Representative at Galileo Learning
Oakland, California, United States - Full Time
Skills Needed
Lead Generation, Prospecting, Outreach Strategy, Collaboration, Communication Skills, Crm Management, Sales Prospecting Tools, Education, Youth Development, Adaptability, Organizational Skills, Resilience, Tech Savvy, Mission Driven, Inclusive, Creative
Specialization
Candidates should have 2+ years of experience in high-volume sales or outreach, with strong communication skills and a background in education being a plus. Familiarity with sales prospecting tools and resilience in handling outreach is also important.
Experience Required
Minimum 2 year(s)
Care Partner at Cogir of Glenwood Place
Belmont, California, United States - Full Time
Skills Needed
Compassionate Care, Communication Skills, Teamwork, Attention To Detail, Physical Stamina, Empathy, Patience, Independence Support, Emotional Support, Light Housekeeping, Life Enrichment Activities, Resident Safety, Privacy Respect, Dignity Respect
Specialization
Candidates should have a high school diploma or equivalent and at least 12 months of experience in a professional caregiving setting. Caregiver training and experience with memory care are preferred, along with strong communication skills and a positive attitude.