POSITION OVERVIEW

LITS Services is looking to hire an experienced Microsoft Dynamics 365 CE/CRM Techno-Functional Consultant to join its large Microsoft Dynamics 365 CE/CRM projects. The Consultant will be responsible for reviewing client business processes, re-engineering the client’s processes to improve efficiency, and performing many of the functional & technical tasks required for successful CRM implementations. You must have a good knowledge of the CRM series and hold certifications. You will work mostly at offsite & would require travel onsite to work project deliverables.

REQUIRED QUALIFICATIONS:

• Candidate must have a bachelor’s degree in computer science or related field.
• 3-5+ years of consulting or project experience specifically in Microsoft Dynamics 365 CE/CRM Modules.
• Strong advisory and presentation skills.
• Ability to communicate effectively to the client and all levels within the organization.
• Experience with both CRM on-premises and online versions.
• Strong knowledge of coding standards and methodologies.
• Well versed in writing C# & JavaScript code.
• Strong technical functional background with demonstrated experience in custom codes, plugins, workflows, JavaScript & web resources.
• Must have experience using TFS/DevOps and solution management.
• Familiarity with Agile methodology.
• Dynamics stack experience of Microsoft Dynamics 365 CE/CRM is a MUST.
• Has a proven track record of providing functional consultancy and delivering complex, full life-cycle implementation, upgrade, extensibility, performance optimization, integration, data migration, security, and support of D365 CE/CRM in a consultancy role.
• Deep technical knowledge of Dynamics 365 CE/CRM and modules stack and server architecture, web services, security, cloud, and infrastructure.
• Desire to learn and implement Microsoft Azure solutions.
• Experience with corporate end-user training.
• Experience in presales & POC preparation & presentations.
• Experience in business intelligence and reporting using Power BI, PowerApps, Flow, and Common Data Services (CDS).
  Job Types: Full-time, Permanent
  Pay: AED10,000.00 - AED12,000.00 per month
  Application Deadline: 30/08/202

• Maintain functional & technical knowledge of Microsoft Dynamics 365 CE/CRM modules mainly, Sales, Customer Services, Marketing & Field Services.
• Deliver professional functional & technical consulting of new implementations and support for Dynamics CRM implementation.
• Thrive at customer interaction & engagement.
• Collaborate with Product Management and Business Process Owners to analysis and design business requirements.
• Translate business requirements into detailed User Stories and corresponding Acceptance Criteria
  · Serve as a liaison between business and technology to translate business solutions, designs, and processes into development work for Agile Release Train Scrum Teams.
  · Proactively document solutions, processes, designs, and lessons learned.
  · Incorporate learnings into future solution design considerations.

· Work closely within the technology team to shape the technical landscape of the assigned application processes and technology.

• Support 3rd party products as added to product stack.