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Specialist, Concierge Services at Yext
New York, New York, United States - Full Time
Skills Needed
Customer Success, Interpersonal Skills, Time Management, Written Communication, Verbal Communication, Problem Solving, Technical Support, Consultative Services, Training, Analytical Skills, Creativity, Team Leadership, Adaptability, Digital Strategy, Client Management, Sla Adherence
Specialization
A BA/BS degree or similar education is required, along with customer-facing experience in fields like retail or hospitality. Strong interpersonal skills and the ability to communicate effectively are essential, as well as a knack for simplifying technical concepts.
Facilities Services Coordinator at Noble Inc
Indianapolis, IN 46219, USA - Full Time
Skills Needed
Machinery, Plumbing
Qualification
Graduate
Patient Services Representative at My Community Dental Centers Inc.
Manistee, Michigan, United States - Full Time
Skills Needed
Leadership, Problem Solving, Communication, Scheduling, Patient Care, Insurance Verification, Documentation, Financial Record Keeping, Office Equipment Operation, Multitasking, Professional Demeanor, Computer Skills
Specialization
Candidates should possess strong leadership, problem-solving, and communication skills, along with the ability to manage multiple priorities. A high school diploma is required, and dental or customer service experience is preferred.
Wind Services Commercial Leader at GE Vernova
Providence Township, Pennsylvania, United States - Full Time
Skills Needed
Sales, Proposals, Contract Negotiation, Commercial Risk Assessment, Communication Skills, Leadership Skills, Problem Solving, Project Management, Data Analysis, Persuasion Skills, Strategic Development, Competitive Pricing, Tender Documentation, Best Practices, Influencing Others
Specialization
Candidates must have a minimum of 5 years of progressively responsible experience in Sales & Proposals. A Master's degree or a high school diploma with at least 6 years of relevant experience is required.
Experience Required
Minimum 5 year(s)
Services Project Manager - IRIS at The Kendall Group
Grand Rapids, MI 49504, USA - Full Time
Skills Needed
Good Communication Skills
Specialization
Business engineering project management or related field
Qualification
Graduate
Volunteer Services Coordinator at Ramsay Health Care
GQ4, , Australia - Full Time
Skills Needed
Children, Infectious Diseases
Qualification
Graduate
Community Based Services Mentor at Savio House
Denver, Colorado, United States - Full Time
Skills Needed
Skill Building, Mentoring, Supportive Services, Collaboration, Goal Setting, Family Empowerment, Youth Engagement, Community Based Work, Self Motivation, Understanding Social Systems, Adolescent Success
Specialization
A bachelor's degree or equivalent experience in a related field such as social work, psychology, or human development is required. Candidates should be comfortable with community-based work and have a passion for engaging adolescents.
Sales Rep Pest Control Services at Texas Nursing Services
Fairview, Texas, United States - Full Time
Skills Needed
Sales Experience, Communication Skills, Closing Skills, Self Motivated, Organized, Results Driven, Customer Satisfaction, Relationship Building
Specialization
Proven sales experience in home services or a similar field is preferred, along with strong communication and closing skills. A valid driver's license and reliable transportation are required, along with the ability to work independently.
ENVIRONMENTAL SERVICES MANAGER at Southbridge Healthcare LP
Hamilton, Ontario, Canada - Full Time
Skills Needed
Environmental Services Management, Building Maintenance, Mechanical Systems, Electrical Systems, Plumbing, Carpentry, Heating And Ventilation, Housekeeping, Laundry Management, Staff Management, Budget Management, Safety Programs, Preventative Maintenance, Contractor Supervision, Communication, Record Keeping
Specialization
Candidates should have a two-year post-secondary diploma or degree in Environmental Services/Building Services Management or a related field, along with experience in a managerial or supervisory capacity. Knowledge of mechanical and electrical systems, plumbing, and health and safety certification are preferred.
Experience Required
Minimum 2 year(s)
Member Services Representative at Crunch Fitness Gravenhurst
, Alberta, Canada - Full Time
Skills Needed
Customer Service, Sales Techniques, Communication, Integrity, Teamwork, Fitness Knowledge, Problem Solving, Account Management, Lead Generation, Enthusiasm, Professionalism, Event Communication, Facility Knowledge, Member Engagement, Ambition
Specialization
Candidates should have a minimum of 1 year of experience in a service-oriented position and effective communication skills. CPR/AED certification is required, and a basic criminal background check will be conducted.
Operations Services Supervisor at United Services Group
Mississauga, Ontario, Canada - Full Time
Skills Needed
Business Acumen, Task Management, Communication Skills, Conflict Management, Negotiation Skills, Needs Assessment, Information Gathering, Advanced Technology Competency, Budgeting, Costing, Coaching, Mentoring, Time Management, Problem Solving, Independent Work
Specialization
Candidates should have a minimum of 10 years of experience in operational management and at least 5 years in the janitorial industry. A university degree in Business Administration or a related field is preferred.
Experience Required
Minimum 10 year(s)
Lead Food Services Team Member at Pilot Company
Bethlehem Township, New Jersey, United States - Full Time
Skills Needed
Operational Support, Supervision, Food Safety, Cash Handling, Team Direction, Training, Customer Service, Cleaning Processes, Labor Monitoring, Hospitality Standards, Suggestive Selling, Marketing Compliance, Safety Policies, Dress Code Standards, Shift Planning, Task Follow Up
Specialization
The job requires adherence to brand and operational processes, as well as the ability to assist in training team members. Candidates should be capable of monitoring labor usage and ensuring a safe working environment.
HR Services Specialist (m/w/d) at ABB
69123 Heidelberg, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Lead Food Services Team Member at Pilot Company
, South Carolina, United States - Full Time
Skills Needed
Operational Support, Supervision, Food Safety, Cash Handling, Hospitality, Team Direction, Training, Cleaning Processes, Labor Monitoring, Safety Policies, Customer Service, Suggestive Selling, Marketing Compliance, Product Freshness, Shift Planning, Task Follow Up
Specialization
The job requires adherence to brand standards and policies, as well as the ability to assist in training team members. Candidates should be able to monitor labor usage and ensure safe working conditions.
Senior Manager, Client Services at Pulse Power Holding GmbH
10119 Berlin, , Germany - Full Time
Skills Needed
Creativity, English, Clarity, Strategic Thinking
Qualification
Graduate
Visitor Services Lead Associate at Naples Botanical Garden Inc
Naples, Florida, United States - Full Time
Skills Needed
Customer Service, Cash Handling, Pos System, Communication Skills, Gardening Experience, Computer Skills, Bilingual, Professional Appearance
Specialization
Candidates should have a flexible schedule, with availability on weekends, nights, and holidays. A minimum of 2 years of customer service or retail experience is preferred, along with cash handling skills and good computer proficiency.
Experience Required
Minimum 2 year(s)
Member Services Representative at Anytime Fitness - 027669
Quincy, Massachusetts, United States - Full Time
Skills Needed
Communication, Soft Skills, Sales, Customer Service, Collaboration, Influencing, Self Motivation, Technological Savvy
Specialization
Experience in the fitness industry is not required, but strong communication and soft skills are essential. The ideal candidate should be friendly, outgoing, and available to work flexible hours.
Patient Services Representative at UPMC
Jamestown, New York, United States - Full Time
Skills Needed
Customer Service, Patient Interaction, Payment Collection, Appointment Scheduling, Insurance Verification, Financial Advocacy, Medical Terminology, Service Recovery, Technology Promotion, Hipaa Compliance, Administrative Duties, Communication Skills, Problem Solving, Self Arrival Technology, Patient Education, Office Equipment
Specialization
A high school diploma or equivalent is required, along with preferred experience in customer service or medical billing. Knowledge of medical terminology and experience with health records systems are also preferred.
Experience Required
Minimum 2 year(s)
Policy Services Representative at Texas Windstorm Insurance Association
Austin, Texas, United States - Full Time
Skills Needed
Customer Service, Critical Thinking, Decision Making, Problem Solving, Multi Tasking, Attention To Detail, Communication, Organization, Time Management, Computer Skills, Insurance Knowledge, Training, Research, Policy Processing, Technical Support, Bilingual
Specialization
Candidates should have at least 3 years of experience in a customer service environment and a high school diploma or equivalent. Preferred qualifications include 4 years of experience, prior insurance knowledge, and bilingual abilities.
Experience Required
Minimum 2 year(s)
Patient Services Representative at Ennoble Care
Voorhees, New Jersey, United States - Full Time
Skills Needed
Compassion, Customer Service, Care Coordination, Documentation, Multitasking, Organization, Technology Proficiency, Healthcare Knowledge
Specialization
Candidates must be compassionate, organized, and able to multitask in a fast-paced environment. Proficiency in computer use and basic healthcare knowledge is required, along with the ability to pass a drug screen and background check.
Experience Required
Minimum 2 year(s)
Specialist, Concierge Services at Yext
New York, New York, United States -
Full Time

Start Date

Immediate

Expiry Date

25 Dec, 25

Salary

111500.0

Posted On

26 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Success, Interpersonal Skills, Time Management, Written Communication, Verbal Communication, Problem Solving, Technical Support, Consultative Services, Training, Analytical Skills, Creativity, Team Leadership, Adaptability, Digital Strategy, Client Management, SLA Adherence

Industry

Software Development

Description
Yext (NYSE: YEXT) is the leading brand visibility platform, built for a world where discovery and engagement happen everywhere — across AI search, traditional search, social media, websites, and direct communications. Powered by over 2 billion trusted data points and a suite of integrated products, Yext provides brands the clarity, control, and confidence to perform across digital channels. From real-time insights to AI-driven recommendations and execution at scale, Yext turns a brand's digital presence into a competitive advantage, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®! In the Specialist, Concierge Services role, you’ll interface with our entire Enterprise product suite, including Knowledge Graph, Pages, Reviews, Listings, Knowledge Assistant, and more! You will gain a comprehensive understanding of complex enterprise businesses’ digital strategy/goals while providing personalized, consultative, and technical support – or, as we call it, Yext Concierge Service. Onboarding includes a comprehensive training program, which will empower you with skills, resources, and confidence to apply your individual talents to Yext and our customers. What You’ll Do Establish yourself as a dependable, solution-oriented Yextpert who can creatively and professionally advise clients on digital presence best practices Troubleshoot platform and client-specific inquiries via telephone and email support and maintain inbound queue management strategies to ensure adherence to the SLA Provide consultative and training services through 1:1 and group advisory settings via phone calls, webinars, and virtual meetings Craft help articles and other support materials to empower users to serve themselves Interpret customer requests, tailor your conversations according to their needs, and effectively communicate these needs to ensure we are exceeding client expectations - every time! Work cross-functionally with Client Success, Operations, Engineering and Product teams to deliver full 360-support and surface trends that enhance the end-user experience Ideate, build and scale new ways of thinking about the value Concierge Services brings to clients as well as our internal operational efficiency Specialize in client and industry knowledge to become a Client/Industry Subject Matter Expert by participating in account meetings and documenting new features and client-specific processes Maintain a focus on excellence by meeting or exceeding quarterly targets, including Quality Assurance (QA), Customer Satisfaction (CSAT), productivity (solves/AHT) What You Have BA/BS degree or a similar college-level education Interest in pursuing a career in Customer Success within the SAAS space Customer-facing experience desired (retail, hospitality, online support, etc.) The ability to think creatively, analyze, and understand complicated and abstract ideas Outstanding and effective interpersonal skills Evidence of taking leadership or distinguishing yourself from your peers, especially in team or social activities Ability to work quickly and independently with excellent time management skills Excellent written and verbal communication skills that can be tailored to a broad range of people Strong computer skills, including typing skills, and the ability to adapt quickly to new programs A knack for synthesizing technical concepts into digestible bits of information and effectively convey this information to others Ability to work 40 hours/week and overtime as needed. Ability to work non-standard work week (ie Sun - Thur or Tues - Sat) and/or non-standard hours (ie 12PM - 9PM ET) #LI-CH1 Pay ranges at Yext are established based on an analysis of salaries for positions with a similar level of accountability and impact in the relevant labor market. Salary levels are expected to change to reflect an employee’s job performance (results and impact) over time. Salaries at the time of hire are typically offered in the lower to middle of the above-referenced range in order to provide the opportunity to reflect performance-based increases over time. In addition to base salaries, employees at Yext are typically eligible for a comprehensive package of benefits including medical, dental and vision benefits; life insurance; short term and long-term disability; 401(k) retirement plan; and vacation and sick leave. Successful candidates may also be eligible for equity (stock) based compensation and/or variable pay programs based on performance relative to goals and targets. Annual Base Pay Range $45,900—$111,500 USD Yext is committed to building an inclusive and diverse culture where every person is seen, heard, and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form. All legitimate Yext communications come from @yext.com email addresses. Messages from other domains (for example, @yext.team) are not authorized and are likely fraudulent. If you receive a message that seems suspicious, do not share personal information, click on links, or provide payment. Instead, please report the communication to security@yext.com.
Responsibilities
In this role, you will provide personalized, consultative, and technical support to clients while establishing yourself as a dependable advisor on digital presence best practices. You will also work cross-functionally to enhance the end-user experience and document client-specific processes.
Specialist, Concierge Services at Yext
New York, New York, United States - Full Time
Skills Needed
Customer Success, Interpersonal Skills, Time Management, Written Communication, Verbal Communication, Problem Solving, Technical Support, Consultative Services, Training, Analytical Skills, Creativity, Team Leadership, Adaptability, Digital Strategy, Client Management, Sla Adherence
Specialization
A BA/BS degree or similar education is required, along with customer-facing experience in fields like retail or hospitality. Strong interpersonal skills and the ability to communicate effectively are essential, as well as a knack for simplifying technical concepts.
Facilities Services Coordinator at Noble Inc
Indianapolis, IN 46219, USA - Full Time
Skills Needed
Machinery, Plumbing
Qualification
Graduate
Patient Services Representative at My Community Dental Centers Inc.
Manistee, Michigan, United States - Full Time
Skills Needed
Leadership, Problem Solving, Communication, Scheduling, Patient Care, Insurance Verification, Documentation, Financial Record Keeping, Office Equipment Operation, Multitasking, Professional Demeanor, Computer Skills
Specialization
Candidates should possess strong leadership, problem-solving, and communication skills, along with the ability to manage multiple priorities. A high school diploma is required, and dental or customer service experience is preferred.
Wind Services Commercial Leader at GE Vernova
Providence Township, Pennsylvania, United States - Full Time
Skills Needed
Sales, Proposals, Contract Negotiation, Commercial Risk Assessment, Communication Skills, Leadership Skills, Problem Solving, Project Management, Data Analysis, Persuasion Skills, Strategic Development, Competitive Pricing, Tender Documentation, Best Practices, Influencing Others
Specialization
Candidates must have a minimum of 5 years of progressively responsible experience in Sales & Proposals. A Master's degree or a high school diploma with at least 6 years of relevant experience is required.
Experience Required
Minimum 5 year(s)
Services Project Manager - IRIS at The Kendall Group
Grand Rapids, MI 49504, USA - Full Time
Skills Needed
Good Communication Skills
Specialization
Business engineering project management or related field
Qualification
Graduate
Volunteer Services Coordinator at Ramsay Health Care
GQ4, , Australia - Full Time
Skills Needed
Children, Infectious Diseases
Qualification
Graduate
Community Based Services Mentor at Savio House
Denver, Colorado, United States - Full Time
Skills Needed
Skill Building, Mentoring, Supportive Services, Collaboration, Goal Setting, Family Empowerment, Youth Engagement, Community Based Work, Self Motivation, Understanding Social Systems, Adolescent Success
Specialization
A bachelor's degree or equivalent experience in a related field such as social work, psychology, or human development is required. Candidates should be comfortable with community-based work and have a passion for engaging adolescents.
Sales Rep Pest Control Services at Texas Nursing Services
Fairview, Texas, United States - Full Time
Skills Needed
Sales Experience, Communication Skills, Closing Skills, Self Motivated, Organized, Results Driven, Customer Satisfaction, Relationship Building
Specialization
Proven sales experience in home services or a similar field is preferred, along with strong communication and closing skills. A valid driver's license and reliable transportation are required, along with the ability to work independently.
ENVIRONMENTAL SERVICES MANAGER at Southbridge Healthcare LP
Hamilton, Ontario, Canada - Full Time
Skills Needed
Environmental Services Management, Building Maintenance, Mechanical Systems, Electrical Systems, Plumbing, Carpentry, Heating And Ventilation, Housekeeping, Laundry Management, Staff Management, Budget Management, Safety Programs, Preventative Maintenance, Contractor Supervision, Communication, Record Keeping
Specialization
Candidates should have a two-year post-secondary diploma or degree in Environmental Services/Building Services Management or a related field, along with experience in a managerial or supervisory capacity. Knowledge of mechanical and electrical systems, plumbing, and health and safety certification are preferred.
Experience Required
Minimum 2 year(s)
Member Services Representative at Crunch Fitness Gravenhurst
, Alberta, Canada - Full Time
Skills Needed
Customer Service, Sales Techniques, Communication, Integrity, Teamwork, Fitness Knowledge, Problem Solving, Account Management, Lead Generation, Enthusiasm, Professionalism, Event Communication, Facility Knowledge, Member Engagement, Ambition
Specialization
Candidates should have a minimum of 1 year of experience in a service-oriented position and effective communication skills. CPR/AED certification is required, and a basic criminal background check will be conducted.
Operations Services Supervisor at United Services Group
Mississauga, Ontario, Canada - Full Time
Skills Needed
Business Acumen, Task Management, Communication Skills, Conflict Management, Negotiation Skills, Needs Assessment, Information Gathering, Advanced Technology Competency, Budgeting, Costing, Coaching, Mentoring, Time Management, Problem Solving, Independent Work
Specialization
Candidates should have a minimum of 10 years of experience in operational management and at least 5 years in the janitorial industry. A university degree in Business Administration or a related field is preferred.
Experience Required
Minimum 10 year(s)
Lead Food Services Team Member at Pilot Company
Bethlehem Township, New Jersey, United States - Full Time
Skills Needed
Operational Support, Supervision, Food Safety, Cash Handling, Team Direction, Training, Customer Service, Cleaning Processes, Labor Monitoring, Hospitality Standards, Suggestive Selling, Marketing Compliance, Safety Policies, Dress Code Standards, Shift Planning, Task Follow Up
Specialization
The job requires adherence to brand and operational processes, as well as the ability to assist in training team members. Candidates should be capable of monitoring labor usage and ensuring a safe working environment.
HR Services Specialist (m/w/d) at ABB
69123 Heidelberg, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Lead Food Services Team Member at Pilot Company
, South Carolina, United States - Full Time
Skills Needed
Operational Support, Supervision, Food Safety, Cash Handling, Hospitality, Team Direction, Training, Cleaning Processes, Labor Monitoring, Safety Policies, Customer Service, Suggestive Selling, Marketing Compliance, Product Freshness, Shift Planning, Task Follow Up
Specialization
The job requires adherence to brand standards and policies, as well as the ability to assist in training team members. Candidates should be able to monitor labor usage and ensure safe working conditions.
Senior Manager, Client Services at Pulse Power Holding GmbH
10119 Berlin, , Germany - Full Time
Skills Needed
Creativity, English, Clarity, Strategic Thinking
Qualification
Graduate
Visitor Services Lead Associate at Naples Botanical Garden Inc
Naples, Florida, United States - Full Time
Skills Needed
Customer Service, Cash Handling, Pos System, Communication Skills, Gardening Experience, Computer Skills, Bilingual, Professional Appearance
Specialization
Candidates should have a flexible schedule, with availability on weekends, nights, and holidays. A minimum of 2 years of customer service or retail experience is preferred, along with cash handling skills and good computer proficiency.
Experience Required
Minimum 2 year(s)
Member Services Representative at Anytime Fitness - 027669
Quincy, Massachusetts, United States - Full Time
Skills Needed
Communication, Soft Skills, Sales, Customer Service, Collaboration, Influencing, Self Motivation, Technological Savvy
Specialization
Experience in the fitness industry is not required, but strong communication and soft skills are essential. The ideal candidate should be friendly, outgoing, and available to work flexible hours.
Patient Services Representative at UPMC
Jamestown, New York, United States - Full Time
Skills Needed
Customer Service, Patient Interaction, Payment Collection, Appointment Scheduling, Insurance Verification, Financial Advocacy, Medical Terminology, Service Recovery, Technology Promotion, Hipaa Compliance, Administrative Duties, Communication Skills, Problem Solving, Self Arrival Technology, Patient Education, Office Equipment
Specialization
A high school diploma or equivalent is required, along with preferred experience in customer service or medical billing. Knowledge of medical terminology and experience with health records systems are also preferred.
Experience Required
Minimum 2 year(s)
Policy Services Representative at Texas Windstorm Insurance Association
Austin, Texas, United States - Full Time
Skills Needed
Customer Service, Critical Thinking, Decision Making, Problem Solving, Multi Tasking, Attention To Detail, Communication, Organization, Time Management, Computer Skills, Insurance Knowledge, Training, Research, Policy Processing, Technical Support, Bilingual
Specialization
Candidates should have at least 3 years of experience in a customer service environment and a high school diploma or equivalent. Preferred qualifications include 4 years of experience, prior insurance knowledge, and bilingual abilities.
Experience Required
Minimum 2 year(s)
Patient Services Representative at Ennoble Care
Voorhees, New Jersey, United States - Full Time
Skills Needed
Compassion, Customer Service, Care Coordination, Documentation, Multitasking, Organization, Technology Proficiency, Healthcare Knowledge
Specialization
Candidates must be compassionate, organized, and able to multitask in a fast-paced environment. Proficiency in computer use and basic healthcare knowledge is required, along with the ability to pass a drug screen and background check.
Experience Required
Minimum 2 year(s)