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Food Service Aide-Patient Services at UnityPoint Health
Cedar Rapids, Iowa, United States - Full Time
Skills Needed
Food Handling, Customer Service, Communication, Teamwork, Sanitation, Safety Procedures, Cash Handling, Portion Control, Meal Service, Clean Up, Compliance, Problem Solving
Specialization
Candidates must be at least 16 years old and possess the ability to read, write, and speak fluent English. Knowledge of safe food handling is desirable, and access to the intranet for communication is required.
Receptionist, Home Health Services at Aga Khan University
, , Pakistan - Full Time
Skills Needed
Customer Service, Communication Skills, Microsoft Office, Multi Tasking, Problem Solving, Tactfulness, Patience, Calmness, Administrative Services, Patient Coordination, Complaint Handling, Record Keeping, Liaison, Report Generation, Shift Work
Specialization
Candidates should possess a Bachelor's degree and have 1-2 years of front desk or customer service experience. Excellent communication skills and proficiency in Microsoft Office are also required.
ON CALL CLIENT SERVICES SPECIALIST at MEALS ON WHEELS PEOPLE INC
Portland, Oregon, United States - Full Time
Skills Needed
Client Services, Communication, Data Management, Eligibility Assessments, Problem Solving, Time Management, Organizational Skills, Bilingual Communication, Flexibility, Recordkeeping, Referral Services, Support Services, Senior Services Knowledge, Computer Proficiency, Interpersonal Skills, Cultural Competence
Specialization
Candidates should have an Associate Degree or equivalent experience in relevant fields, with knowledge of senior services preferred. Bilingual candidates may qualify for additional pay, and proficiency in computer applications is required.
Head of Marketing Services – IPVMC at Visa
Makati, Metro Manila, Philippines - Full Time
Skills Needed
Marketing, Business Planning, Sales, Finance, Partner Relationships, Payments Industry, Audience Insights, Communication Skills, Team Collaboration, Planning Skills, Organizational Skills, Problem Solving Skills, Cultural Sensitivity, Revenue Growth, Client Engagement, Training
Specialization
Candidates should have at least 12 years of work experience with a Bachelor's Degree or equivalent experience with advanced degrees. A strong understanding of the payments industry, partner relationship management, and effective communication skills are essential.
Experience Required
Minimum 10 year(s)
Retail Print & Services Supervisor at Staples Canada
Surrey, British Columbia, Canada - Full Time
Skills Needed
Customer Engagement, Sales Execution, Leadership, Operational Excellence, Training & Development, Coaching, Graphic Design Principles, Prioritization, Organization, Multi Tasking, Keyholder
Specialization
Candidates must have a minimum of three years of prior customer service experience in retail, with preferred prior supervisory and coaching experience. One to two years of experience in a print/graphic communications environment with knowledge of graphic design principles is also required.
Experience Required
Minimum 2 year(s)
Career Services - Career Counselor at Open Sky Community Services
Worcester, Massachusetts, United States - Full Time
Skills Needed
Collaboration, Coordination, Communication, Competitive Integrated Employment Services (Cies), Employment Support, Goal Setting, Vocational Readiness, Job Applications, Resume Writing, Interview Preparation, Benefits Counseling, Disability Support, Behavioral Health Support, Certified Employment Specialist
Specialization
Candidates must possess a High School Diploma, GED, or equivalent, along with a valid Driver’s License and reliable transportation. A minimum of two years of experience working with individuals with disabilities, including behavioral health challenges, is required, along with the willingness to become a Certified Employment Specialist upon hire.
Experience Required
Minimum 2 year(s)
Patient Services Coordinator I MRI at Illinois Bone and Joint Institute LLC
Glenview, Illinois, United States - Full Time
Skills Needed
Customer Service, Team Work, Patient Registration, Appointment Scheduling, Phone Reception, Patient Triage, Insurance Verification, Referral Management, Medical Terminology, Confidentiality, Microsoft Office, Windows Applications, Communication, Results Oriented, Process Adherence, Fast Paced Environment
Specialization
Candidates must possess a high school diploma or equivalent and a minimum of one year of customer service experience, with medical office experience preferred. Required skills include comfort in a fast-paced environment, strong communication, team-player attitude, and familiarity with scheduling and basic computer applications like Microsoft Office.
Assistant Manager - Donor Services at LifeSouth Community Blood Centers
Decatur, Alabama, United States - Full Time
Skills Needed
Management, Leadership, Operations Oversight, Donor Recruitment, Staff Evaluation, Phlebotomy, Goal Setting, Corrective Action, Site Visits, Meeting Attendance, Communication, Human Resources Support, Process Improvement, Community Promotion, On Call Availability, Time Management
Specialization
Candidates must possess previous management experience, knowledge of modern administrative and organizational principles including budgeting and personnel techniques, and the ability to establish effective working relationships. A valid driver’s license is required, and an Associate’s degree is preferred, along with at least one year of management experience.
Experience Required
Minimum 2 year(s)
Conseiller de vente Services (f/h) at Cultura
Labège, Occitania, France - Full Time
Skills Needed
Customer Service, Sales Promotion, Cash Handling, Client Orientation, Teamwork, Enthusiasm, Rigor, Pedagogy, Passion, Creativity, Cultural Products Knowledge, Client Satisfaction
Specialization
The ideal candidate enjoys cultural products, possesses a strong sense of commerce and customer service, and is enthusiastic about teamwork. The company values personality and the ability to share cultural passion above all else.
Network Services Engineer - Secret at Maania Consultancy Services
Bedford, England, United Kingdom - Full Time
Skills Needed
Network Engineering, Network Planning, Network Implementation, Network Support, Network Protocols, Infrastructure, Security Principles, Performance Monitoring, Problem Solving, Troubleshooting, Cybersecurity Frameworks, Compliance Standards, Network Operating Systems, Documentation Skills, Communication Skills, Certifications
Specialization
Candidates must have at least 6 years of relevant experience in network engineering and a strong understanding of network protocols and security principles. Relevant certifications such as CCNA or CCNP are preferred.
Experience Required
Minimum 5 year(s)
Portfolio Manager, Custom Services at Bit Bio
Cambridge, England, United Kingdom - Full Time
Skills Needed
Cell Biology, Molecular Biology, Biochemistry, Commercial Strategy, Customer Engagement, Sales, Marketing, Analytical Skills, Collaboration, Crispr, Stem Cell Biology, Project Management, Communication, Pipeline Development, Market Insight, Competitive Intelligence
Specialization
Candidates should have a minimum BSc in a relevant field and proven experience in the Life Sciences industry. Strong scientific understanding and commercial acumen are essential, along with excellent communication and organizational skills.
Experience Required
Minimum 5 year(s)
Retail Print & Services Supervisor at Staples Canada
Scarborough, Ontario, Canada - Full Time
Skills Needed
Customer Engagement, Sales Execution, Leadership, Operational Excellence, Training & Development, Customer Service, Coaching, Graphic Design, Technical Acumen, Multi Tasking, Organization, Prioritization
Specialization
Candidates should have 3+ years of customer service experience in retail, with supervisory experience preferred. Additionally, 1-2 years of experience in a print/graphic communications environment is required.
Experience Required
Minimum 2 year(s)
Operations Officer - Food Services at ACT Health
Canberra, , Australia - Full Time
Skills Needed
Communication Skills, Customer Service, Flexibility, Adaptability, Organizational Skills, Coordination Skills, Planning Skills
Specialization
Candidates must have strong communication skills and a passion for high-quality customer service. Flexibility and adaptability in a changing work environment are essential, along with strong organizational and planning skills.
Applications & Services Op. Expert at Vodafone United States
Lisbon, , Portugal - Full Time
Skills Needed
Incident Management, Problem Management, Software Development, Service Monitoring, Root Cause Analysis, Change Management, Configuration Management, Operational Improvement, Analytical Skills, Troubleshooting, Cloud Technologies, Communication Skills, Project Management, Ai/Ml Tools, Redhat/Linux, Database Management
Specialization
Candidates should have a science degree in computer science or equivalent, along with strong analytical and troubleshooting skills. Experience in IMS architecture, cloud technologies, and leading technical projects in telecom or network operations is also required.
Experience Required
Minimum 5 year(s)
Unit Secretary, Emergency Services at Cape Cod Healthcare
, , - Full Time
Skills Needed
Patient Records Management, Communication, Transport Coordination, Record Processing, Computerized Nursing Informatics, Confidentiality, Safety Procedures, Service Excellence, Medical Terminology, Healthcare Informatics Systems, Cooperation, Customer Service, Office Administration, Phone Handling, Documentation, Teamwork
Specialization
Candidates should have the ability to communicate in English and demonstrate knowledge of healthcare informatics systems. Medical Secretary or Medical Receptionist experience is preferred.
Senior Patient Services Specialist at Providence Medical Grp.
Lacey, Washington, United States - Full Time
Skills Needed
Patient Services, Front Office Operations, Patient Care Environment, Cost Effective Healthcare Delivery, Clinically Competent, Respectful Manner, Patient Dignity, Word Processing, Electronic Medical Records
Specialization
Required qualifications include a High School Diploma or GED and at least one year of experience working in a medical setting, along with basic computer skills such as word processing. Preferred qualifications include two years of community college or business school training and experience with electronic medical records or in a physician group practice.
Personal Financial Services Intern at Manulife
Boston, Massachusetts, United States - Full Time
Skills Needed
Client Support, Operational Workflows, Information Organization, Tracking, Maintaining Information, Documentation Preparation, Internal Communications, Internal Inquiries Response, Team Initiatives, Special Projects, Cross Functional Collaboration, Service Delivery Support, Department Procedures, Data Standards, Confidentiality Guidelines, Microsoft Office
Specialization
Candidates must currently be pursuing or recently completed a bachelor's degree, preferably in business, finance, or economics, and possess strong written and verbal communication skills. Essential qualities include being detail-oriented, organized, comfortable with Microsoft Office tools like Excel and Outlook, and eager to learn in a fast-paced environment.
Patient Services Coordinator Float at PT Solutions
, North Carolina, United States - Full Time
Skills Needed
Insurance Verification, Customer Service, Communication, Administrative Skills, Patient Coordination, Hipaa Compliance, Payment Reconciliation, Authorization Management, Scheduling, Relationship Management
Specialization
A minimum of a High School diploma or GED is required, along with 1-2 years of customer service experience, preferably in healthcare. Candidates must be able to float to other clinics as needed.
Director Academic Library Services at Macquarie Group
, , Australia - Full Time
Skills Needed
Leadership, Strategic Planning, Library Services, Digital Literacy, Customer Service, Student Experience, Learning Spaces, Interpersonal Skills, Negotiation, Relationship Building, Team Development, Communication Skills, Presentation Skills, Business Writing
Specialization
Candidates must have a relevant tertiary qualification and extensive experience in leadership and strategic planning of academic library services. A proven track record in delivering impactful library services and strong leadership capabilities are essential.
Experience Required
Minimum 10 year(s)
Food Services Support Worker 19-55 at The Bloom Group
Vancouver, BC, Canada - Full Time
Skills Needed
Cleaning Products, Cooking, Interpersonal Skills, Service Work, Crisis Intervention Training, Training, Compassion, Transitional Housing, Conflict Resolution, Work Based Learning, Constructive Feedback, Customer Service, Demonstration, Food Preparation, Poverty, English
Qualification
Diploma
Experience Required
Minimum 2 year(s)
Food Service Aide-Patient Services at UnityPoint Health
Cedar Rapids, Iowa, United States -
Full Time

Start Date

Immediate

Expiry Date

16 Mar, 26

Salary

0.0

Posted On

16 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Food Handling, Customer Service, Communication, Teamwork, Sanitation, Safety Procedures, Cash Handling, Portion Control, Meal Service, Clean Up, Compliance, Problem Solving

Industry

Description
Overview The Food Service Assistant is responsible for the provision of timely, safe, and accurate meal service and clean up. The FSA promotes quality care and customer satisfaction by actively supporting the hospital mission in completing tasks. The FSA completes all job responsibilities in accordance with established procedures of the department and hospital including safety and sanitation guidelines. Why UnityPoint Health? At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members. Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few: Expect paid time off, parental leave, 401K matching and an employee recognition program. Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members. Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family. With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together. And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. Find a fulfilling career and make a difference with UnityPoint Health. Responsibilities Is aware of hospital and department compliance requirements Practices safe food handling procedures, including cleaning, handling, storage, and sanitation Provides excellent customer service which may include assisting patients with tray set up and customers in café or catering, completes service recovery when necessary Follows all portion control guidelines to maintain high food quality and customer-focused service Follows department policies on cash handling procedures Promotes safe working environment Uses effective communication and works as a team with all areas of the department Performs other duties as assigned Qualifications Must be at least 16 years of age Writes, reads, comprehends and speaks fluent English Knowledge of safe food-handling is desirable Must be able to access intranet for email and hospital communications
Responsibilities
The Food Service Aide is responsible for providing timely and accurate meal service while ensuring cleanliness. They also support customer satisfaction and adhere to safety and sanitation guidelines.
Food Service Aide-Patient Services at UnityPoint Health
Cedar Rapids, Iowa, United States - Full Time
Skills Needed
Food Handling, Customer Service, Communication, Teamwork, Sanitation, Safety Procedures, Cash Handling, Portion Control, Meal Service, Clean Up, Compliance, Problem Solving
Specialization
Candidates must be at least 16 years old and possess the ability to read, write, and speak fluent English. Knowledge of safe food handling is desirable, and access to the intranet for communication is required.
Receptionist, Home Health Services at Aga Khan University
, , Pakistan - Full Time
Skills Needed
Customer Service, Communication Skills, Microsoft Office, Multi Tasking, Problem Solving, Tactfulness, Patience, Calmness, Administrative Services, Patient Coordination, Complaint Handling, Record Keeping, Liaison, Report Generation, Shift Work
Specialization
Candidates should possess a Bachelor's degree and have 1-2 years of front desk or customer service experience. Excellent communication skills and proficiency in Microsoft Office are also required.
ON CALL CLIENT SERVICES SPECIALIST at MEALS ON WHEELS PEOPLE INC
Portland, Oregon, United States - Full Time
Skills Needed
Client Services, Communication, Data Management, Eligibility Assessments, Problem Solving, Time Management, Organizational Skills, Bilingual Communication, Flexibility, Recordkeeping, Referral Services, Support Services, Senior Services Knowledge, Computer Proficiency, Interpersonal Skills, Cultural Competence
Specialization
Candidates should have an Associate Degree or equivalent experience in relevant fields, with knowledge of senior services preferred. Bilingual candidates may qualify for additional pay, and proficiency in computer applications is required.
Head of Marketing Services – IPVMC at Visa
Makati, Metro Manila, Philippines - Full Time
Skills Needed
Marketing, Business Planning, Sales, Finance, Partner Relationships, Payments Industry, Audience Insights, Communication Skills, Team Collaboration, Planning Skills, Organizational Skills, Problem Solving Skills, Cultural Sensitivity, Revenue Growth, Client Engagement, Training
Specialization
Candidates should have at least 12 years of work experience with a Bachelor's Degree or equivalent experience with advanced degrees. A strong understanding of the payments industry, partner relationship management, and effective communication skills are essential.
Experience Required
Minimum 10 year(s)
Retail Print & Services Supervisor at Staples Canada
Surrey, British Columbia, Canada - Full Time
Skills Needed
Customer Engagement, Sales Execution, Leadership, Operational Excellence, Training & Development, Coaching, Graphic Design Principles, Prioritization, Organization, Multi Tasking, Keyholder
Specialization
Candidates must have a minimum of three years of prior customer service experience in retail, with preferred prior supervisory and coaching experience. One to two years of experience in a print/graphic communications environment with knowledge of graphic design principles is also required.
Experience Required
Minimum 2 year(s)
Career Services - Career Counselor at Open Sky Community Services
Worcester, Massachusetts, United States - Full Time
Skills Needed
Collaboration, Coordination, Communication, Competitive Integrated Employment Services (Cies), Employment Support, Goal Setting, Vocational Readiness, Job Applications, Resume Writing, Interview Preparation, Benefits Counseling, Disability Support, Behavioral Health Support, Certified Employment Specialist
Specialization
Candidates must possess a High School Diploma, GED, or equivalent, along with a valid Driver’s License and reliable transportation. A minimum of two years of experience working with individuals with disabilities, including behavioral health challenges, is required, along with the willingness to become a Certified Employment Specialist upon hire.
Experience Required
Minimum 2 year(s)
Patient Services Coordinator I MRI at Illinois Bone and Joint Institute LLC
Glenview, Illinois, United States - Full Time
Skills Needed
Customer Service, Team Work, Patient Registration, Appointment Scheduling, Phone Reception, Patient Triage, Insurance Verification, Referral Management, Medical Terminology, Confidentiality, Microsoft Office, Windows Applications, Communication, Results Oriented, Process Adherence, Fast Paced Environment
Specialization
Candidates must possess a high school diploma or equivalent and a minimum of one year of customer service experience, with medical office experience preferred. Required skills include comfort in a fast-paced environment, strong communication, team-player attitude, and familiarity with scheduling and basic computer applications like Microsoft Office.
Assistant Manager - Donor Services at LifeSouth Community Blood Centers
Decatur, Alabama, United States - Full Time
Skills Needed
Management, Leadership, Operations Oversight, Donor Recruitment, Staff Evaluation, Phlebotomy, Goal Setting, Corrective Action, Site Visits, Meeting Attendance, Communication, Human Resources Support, Process Improvement, Community Promotion, On Call Availability, Time Management
Specialization
Candidates must possess previous management experience, knowledge of modern administrative and organizational principles including budgeting and personnel techniques, and the ability to establish effective working relationships. A valid driver’s license is required, and an Associate’s degree is preferred, along with at least one year of management experience.
Experience Required
Minimum 2 year(s)
Conseiller de vente Services (f/h) at Cultura
Labège, Occitania, France - Full Time
Skills Needed
Customer Service, Sales Promotion, Cash Handling, Client Orientation, Teamwork, Enthusiasm, Rigor, Pedagogy, Passion, Creativity, Cultural Products Knowledge, Client Satisfaction
Specialization
The ideal candidate enjoys cultural products, possesses a strong sense of commerce and customer service, and is enthusiastic about teamwork. The company values personality and the ability to share cultural passion above all else.
Network Services Engineer - Secret at Maania Consultancy Services
Bedford, England, United Kingdom - Full Time
Skills Needed
Network Engineering, Network Planning, Network Implementation, Network Support, Network Protocols, Infrastructure, Security Principles, Performance Monitoring, Problem Solving, Troubleshooting, Cybersecurity Frameworks, Compliance Standards, Network Operating Systems, Documentation Skills, Communication Skills, Certifications
Specialization
Candidates must have at least 6 years of relevant experience in network engineering and a strong understanding of network protocols and security principles. Relevant certifications such as CCNA or CCNP are preferred.
Experience Required
Minimum 5 year(s)
Portfolio Manager, Custom Services at Bit Bio
Cambridge, England, United Kingdom - Full Time
Skills Needed
Cell Biology, Molecular Biology, Biochemistry, Commercial Strategy, Customer Engagement, Sales, Marketing, Analytical Skills, Collaboration, Crispr, Stem Cell Biology, Project Management, Communication, Pipeline Development, Market Insight, Competitive Intelligence
Specialization
Candidates should have a minimum BSc in a relevant field and proven experience in the Life Sciences industry. Strong scientific understanding and commercial acumen are essential, along with excellent communication and organizational skills.
Experience Required
Minimum 5 year(s)
Retail Print & Services Supervisor at Staples Canada
Scarborough, Ontario, Canada - Full Time
Skills Needed
Customer Engagement, Sales Execution, Leadership, Operational Excellence, Training & Development, Customer Service, Coaching, Graphic Design, Technical Acumen, Multi Tasking, Organization, Prioritization
Specialization
Candidates should have 3+ years of customer service experience in retail, with supervisory experience preferred. Additionally, 1-2 years of experience in a print/graphic communications environment is required.
Experience Required
Minimum 2 year(s)
Operations Officer - Food Services at ACT Health
Canberra, , Australia - Full Time
Skills Needed
Communication Skills, Customer Service, Flexibility, Adaptability, Organizational Skills, Coordination Skills, Planning Skills
Specialization
Candidates must have strong communication skills and a passion for high-quality customer service. Flexibility and adaptability in a changing work environment are essential, along with strong organizational and planning skills.
Applications & Services Op. Expert at Vodafone United States
Lisbon, , Portugal - Full Time
Skills Needed
Incident Management, Problem Management, Software Development, Service Monitoring, Root Cause Analysis, Change Management, Configuration Management, Operational Improvement, Analytical Skills, Troubleshooting, Cloud Technologies, Communication Skills, Project Management, Ai/Ml Tools, Redhat/Linux, Database Management
Specialization
Candidates should have a science degree in computer science or equivalent, along with strong analytical and troubleshooting skills. Experience in IMS architecture, cloud technologies, and leading technical projects in telecom or network operations is also required.
Experience Required
Minimum 5 year(s)
Unit Secretary, Emergency Services at Cape Cod Healthcare
, , - Full Time
Skills Needed
Patient Records Management, Communication, Transport Coordination, Record Processing, Computerized Nursing Informatics, Confidentiality, Safety Procedures, Service Excellence, Medical Terminology, Healthcare Informatics Systems, Cooperation, Customer Service, Office Administration, Phone Handling, Documentation, Teamwork
Specialization
Candidates should have the ability to communicate in English and demonstrate knowledge of healthcare informatics systems. Medical Secretary or Medical Receptionist experience is preferred.
Senior Patient Services Specialist at Providence Medical Grp.
Lacey, Washington, United States - Full Time
Skills Needed
Patient Services, Front Office Operations, Patient Care Environment, Cost Effective Healthcare Delivery, Clinically Competent, Respectful Manner, Patient Dignity, Word Processing, Electronic Medical Records
Specialization
Required qualifications include a High School Diploma or GED and at least one year of experience working in a medical setting, along with basic computer skills such as word processing. Preferred qualifications include two years of community college or business school training and experience with electronic medical records or in a physician group practice.
Personal Financial Services Intern at Manulife
Boston, Massachusetts, United States - Full Time
Skills Needed
Client Support, Operational Workflows, Information Organization, Tracking, Maintaining Information, Documentation Preparation, Internal Communications, Internal Inquiries Response, Team Initiatives, Special Projects, Cross Functional Collaboration, Service Delivery Support, Department Procedures, Data Standards, Confidentiality Guidelines, Microsoft Office
Specialization
Candidates must currently be pursuing or recently completed a bachelor's degree, preferably in business, finance, or economics, and possess strong written and verbal communication skills. Essential qualities include being detail-oriented, organized, comfortable with Microsoft Office tools like Excel and Outlook, and eager to learn in a fast-paced environment.
Patient Services Coordinator Float at PT Solutions
, North Carolina, United States - Full Time
Skills Needed
Insurance Verification, Customer Service, Communication, Administrative Skills, Patient Coordination, Hipaa Compliance, Payment Reconciliation, Authorization Management, Scheduling, Relationship Management
Specialization
A minimum of a High School diploma or GED is required, along with 1-2 years of customer service experience, preferably in healthcare. Candidates must be able to float to other clinics as needed.
Director Academic Library Services at Macquarie Group
, , Australia - Full Time
Skills Needed
Leadership, Strategic Planning, Library Services, Digital Literacy, Customer Service, Student Experience, Learning Spaces, Interpersonal Skills, Negotiation, Relationship Building, Team Development, Communication Skills, Presentation Skills, Business Writing
Specialization
Candidates must have a relevant tertiary qualification and extensive experience in leadership and strategic planning of academic library services. A proven track record in delivering impactful library services and strong leadership capabilities are essential.
Experience Required
Minimum 10 year(s)
Food Services Support Worker 19-55 at The Bloom Group
Vancouver, BC, Canada - Full Time
Skills Needed
Cleaning Products, Cooking, Interpersonal Skills, Service Work, Crisis Intervention Training, Training, Compassion, Transitional Housing, Conflict Resolution, Work Based Learning, Constructive Feedback, Customer Service, Demonstration, Food Preparation, Poverty, English
Qualification
Diploma
Experience Required
Minimum 2 year(s)