MANDATORY REQUIREMENTS

• For the bilingual position, proficiency in oral and written French at the advanced level.

TECHNICAL KNOWLEDGE

• You have the ability to work with and apply legislation, policies, procedures, and guidelines
• You are able to acquire knowledge of the Family Responsibility and Support Arrears Enforcement Act
• You are proficient with computer software applications to enter and update data, draft correspondence, prepare statistical reports and spreadsheets
• You can operate office equipment including photocopiers, printers, and fax machines

ANALYTICAL, REASONING, AND PROBLEM-SOLVING SKILLS

• You can review, assess and determine needed action on a range of program documents in accordance with established standards and guidelines
• You can maintain an accurate file record for litigation purposes
• You have analytical skills to review documents for accuracy and completeness, identify missing items and/or errors and check quality of completed products

ORGANIZATIONAL AND ADMINISTRATIVE SKILLS

• You can prioritize, review, and process a high volume of documents within tight deadlines
• You have a sharp attention to detail to ensure accurate information is provided to complete assigned tasks in a timely manner

COMMUNICATION AND INTERPERSONAL SKILLS

• You can explain detailed information related to legal and program documents to staff, courts, and lawyers
• You have well-developed interpersonal and communication skills to maintain a positive working relationship with staff, clients and stakeholders.
• You can tactfully respond to sensitive issues while maintaining confidentiality

DON’T MEET EVERY QUALIFICATION?

If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!

HOW TO APPLY:

• You must apply online.
• Your cover letter and resume combined should not exceed five (5) pages. For tips and tools on how to write a concise cover letter and resume, review the Writing a Cover Letter and Resume: Tips, Tools and Resources.
• Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete examples, you must show how you demonstrated the requirements for this job. We rely on the information you provide to us.
• Read the job description to make sure you understand this job.
• OPS employees are required to quote their WIN EMPLOYEE ID number when applying.
• If you require a disability related accommodation in order to participate in the recruitment process, please Contact Us to provide your contact information. Recruitment services team will contact you within 48 hours.

LANGUAGE REQUIREMENTS AND ASSESSMENT:

All external Ontario Public Service (OPS) job ads are posted in English and French. Check the “position(s) language” section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you’ll also need to pass a French-language proficiency test.

Please refer the Job description for details