Carnival Corporation & plc is excited to announce: We are hiring a Port Agency & Guest Port Services (GPS) Administrator to join our Port Operations Team. This full-time permanent position will be based in the Chatswood, Sydney and report directly to the Senior Director, Port Operations. In this role, you will provide essential support to the Port Agency & Guest Port Services teams in delivering seamless day-of-port operations and crew logistics. You will act as a key administrative and coordination support across multiple cruise line brands-ensuring efficient turnarounds, compliance with port requirements, and an exceptional experience for guests and crew alike.

DESIRABLE:

• Experience in travel, maritime, or port operations
• Understanding of crew logistics or medical administration
  We are seeking someone with the right attitude to fit into our fun and supportive culture. So, if you meet the above requirements, have a down-to-earth personality, and a solid work ethic-please send your application for consideration. Only suitable candidates will be contacted.

ABOUT US:

Carnival Corporation & plc is the world’s largest leisure travel company, operating a fleet of more than 90 ships across the world’s leading cruise brands, including Carnival Cruise Line, Princess Cruises, Holland America Line, Seabourn, Costa Cruises, AIDA Cruises, P&O Cruises (UK), and Cunard. Headquartered in Miami, Florida, and London, UK, Carnival Corporation & plc delivers unforgettable vacation experiences to millions of guests annually, sailing to all seven continents and more than 700 ports of call worldwide. The company is committed to providing safe, sustainable, and innovative cruise experiences while fostering a culture of diversity, inclusion, and environmental stewardship. As a global leader in the cruise industry, Carnival Corporation & plc prides itself on delivering exceptional guest satisfaction through a combination of outstanding service, luxurious amenities, and exciting destinations.
We at Carnival Corporation & plc promote diversity and inclusion and encourage applications from all backgrounds and communities, including Aboriginal and Torres Strait Islander communities, the LGBTQIA+ community, and people living with a disability.
Suitable candidates will undergo background checks, which may include police checks, skills assessment/testing, and reference checks.
In setting expectations, there will be a one-stage interview and a team meet & greet at the Chatswood Sydney office.
Only approved recruiters on our panel will be engaged, and unsolicited resumes from agency recruiters will not be accepted

KEY RESPONSIBILITIES WILL INCLUDE BUT ARE NOT LIMITED TO:

• Coordinating medical appointments and transport for crew members across all cruise brands
• Processing and reconciling medical invoices with vendors and Port Agents
• Managing pool vehicle servicing, logbooks, and availability for the GPS team
• Submitting and tracking MTPC and PMC documentation and payments for Sydney and Brisbane port calls
• Maintaining internal GPS calendars, staff rosters, signage updates, and visa/passport requirement tracking
• Monitoring NPS feedback, supporting signage requirements, and completing template-based reporting
• Collaborating closely with a small, fast-paced team of 8 to support smooth turnaround operations

TO BE SUCCESSFUL IN THE ROLE, YOU WILL HAVE DEMONSTRATED:

• 2 years Administrative, Coordination experience in logistics, operations, or similar settings
• Proficiency in Microsoft Office Suite, especially Excel
• Ability to manage competing priorities with minimal supervision
• A collaborative and helpful attitude, especially in a fast-paced, team-driven environment
• Strong communication skills, with confidence to liaise across departments and vendors
• Valid driver’s licence (essential for managing pool vehicle needs)
• Experience managing documentation and scheduling across multiple systems
• Ability to think on your feet and adapt quickly to changing circumstances