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Event Services Manager at Accor
Boston, Massachusetts, United States - Full Time
Skills Needed
Event Planning, Client Communication, Luxury Service Standards, Budget Management, Upselling, Contract Negotiation, Logistics Management, Menu Planning, Sales Proposals, Site Inspections, Revenue Forecasting, Vendor Management, Customer Relationship Management, Multitasking, Administrative Support, Interdepartmental Coordination
Specialization
Candidates must have at least 4 years of hotel sales and event services experience, preferably within the Boston market. Strong communication skills and the ability to handle physical requirements of light work are essential.
Experience Required
Minimum 2 year(s)
Site Services Director at FeedMore Western New York, Inc
Buffalo, New York, United States - Full Time
Skills Needed
Administration, Volunteer Management, Staff Supervision, Scheduling, Policy Development, Auditing, Payroll Management, Community Outreach, Oral Communication, Written Communication, Computer Skills, Personnel Practices
Specialization
Candidates need a degree in Human/Social Services or a related field with two years of supervisory experience, or five years of experience in supervision and volunteer administration. A valid New York State driver's license, access to a vehicle, and the ability to lift 35 lbs are required.
Experience Required
Minimum 2 year(s)
TPRM-Advisory Services at KPMG India
Mumbai, maharashtra, India - Full Time
Skills Needed
Third Party Risk Management, Advisory Services, Risk Assessment, Compliance
Specialization
Candidates must possess a B.Tech degree. The role requires a professional background suitable for advisory services within a professional services firm.
Experience Required
Minimum 2 year(s)
Guest Services Manager at DoubleTree by Hilton South Bend
Brooklyn Center, Minnesota, United States - Full Time
Skills Needed
Guest Services Management, Team Leadership, Revenue Maximization, Financial Reporting, Conflict Resolution, Interpersonal Communication, Organizational Skills, Attention To Detail, Professionalism, Staff Supervision, Quality Control, Customer Loyalty
Specialization
Candidates must possess strong leadership, interpersonal, and organizational skills. The ability to handle stressful situations with poise and maintain a professional image is essential.
Experience Required
Minimum 2 year(s)
Patient Services Agent at Community Medical Group
, , - Full Time
Skills Needed
Customer Service, Patient Scheduling, Telephone Etiquette, Reporting, Ms Office, Patient Satisfaction, Medicare, Medicaid
Specialization
Candidates must possess a high school diploma or equivalent. Prior experience in a clinical setting or customer service, along with proficiency in MS Office, is required.
Care Services Director at Kisco Senior Living
Littleton, Colorado, United States - Full Time
Skills Needed
Resident Assessment, Medication Management, Safety Protocols, Budget Management, Staff Scheduling, Hiring And Training, Resident Satisfaction, Care Coordination, Departmental Planning, Clinical Leadership
Specialization
Requires a BS degree in human services, nursing, or a related field and 3-5 years of management experience. Must be a licensed RN, LPN, or LVN with CPR and First Aid certifications.
Experience Required
Minimum 2 year(s)
Billing Services Clerk at Regional Municipality of Wood Buffalo
Derwent, Alberta, Canada - Full Time
Skills Needed
Billing, Accounts Receivable, Collections, Account Reconciliation, Customer Service, Microsoft Office, Mathematics, Organization, Attention To Detail, Conflict Resolution, Time Management, Communication
Specialization
A certificate in Business Administration or Accounting is required along with two years of experience in billings, receivables, and collections. Candidates must be proficient in Microsoft Office and be able to pass a criminal record check.
Experience Required
Minimum 2 year(s)
Theater Guest Services at IPIC Theaters
Boca Raton, Florida, United States - Full Time
Skills Needed
Guest Services, Ticket Reservations, Point Of Sale (Pos), Customer Engagement, Communication, Conflict Resolution, Hospitality, Payment Processing, Time Management, Collaboration
Specialization
Requires a minimum of 6 months of experience in food service, hospitality, or sales, with POS experience recommended. Candidates must be able to work a variable schedule and perform physical tasks including lifting up to 50 lbs.
Guest Services Officer at Accor
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Guest Relations, Property Management Systems, Check In/Check Out Procedures, Billing And Payments, Concierge Services, Conflict Resolution, Multitasking, Interpersonal Communication, Reservation Management, Customer Service, Attention To Detail, Problem Solving
Specialization
Requires previous hospitality experience in a luxury or 5-star environment and proficiency in Property Management Systems. A high school diploma is required, with a degree in hospitality management and multilingual skills being a significant advantage.
Experience Required
Minimum 2 year(s)
Guest Services Manager at LoveLife
El Segundo, California, United States - Full Time
Skills Needed
Hospitality Management, Staff Leadership, Scheduling, Customer Service, Operational Procedures, Microsoft Office Suite, Conflict Resolution, Digital Platform Management, Interpersonal Communication, Servant Leadership, Accountability, Facility Oversight
Specialization
Requires 3–5 years of management experience in hospitality, wellness, or food and beverage. Must be proficient in Microsoft Office and comfortable managing digital scheduling platforms and operational SOPs.
Experience Required
Minimum 2 year(s)
Director, PAP Services at AdaptHealth, LLC
Waterbury, Connecticut, United States - Full Time
Skills Needed
Strategic Development, Operational Efficiency, Budget Management, Revenue Cycle Management, Leadership, Problem Solving, Analytical Skills, Communication, Staff Training, Performance Management, Compliance, Kpi Development
Specialization
Candidates must have an associate degree (bachelor's preferred) and at least five years of experience in Revenue Cycle Management. A valid driver's license and experience in healthcare administration or billing are also required or preferred.
Experience Required
Minimum 5 year(s)
Guest Services Manager at Accor
Clark Freeport Zone, Pampanga, Philippines - Full Time
Skills Needed
Leadership, Guest Services Management, Front Office Operations, Opera Pms, Ms Office 360, Problem Solving, Interpersonal Communication, Human Resources Management, Business Acumen, Conflict Resolution, Training Capabilities, Customer Service
Specialization
Requires 4-5 years of experience in hotel operations with proficiency in Opera PMS and MS Office. A diploma in Hospitality Management is preferred, along with strong leadership and English communication skills.
Experience Required
Minimum 2 year(s)
Guest Services Cashier at Rail City Casino
Sparks, Nevada, United States - Full Time
Skills Needed
Cash Handling, Guest Relations, Communication Skills, Organizational Skills, Basic Math, Microsoft Excel, Title 31 Compliance, Conflict Resolution, Public Speaking, Data Entry
Specialization
Requires at least six months of guest service and cash handling experience, preferably in a casino setting. Must be at least 21 years old and possess a Nevada Gaming Registration.
Guest Services Manager at Filinvest Group
Malay, Aklan, Philippines - Full Time
Skills Needed
Guest Relations Management, Policy Formulation, Staff Supervision, Customer Satisfaction, Revenue Optimization, Complaint Handling, Vip Coordination, Hospitality Management, Inter Hotel Sales, Guest History Profiling
Specialization
The candidate must be knowledgeable in hotel facilities, banquet events, and computer systems used for personalized guest service. They are expected to maintain high standards of professional conduct and adhere to established hotel policies.
Experience Required
Minimum 5 year(s)
Culinary Services Aide at ForeFront Healthcare Pvt Ltd
Harrisonburg, Virginia, United States - Full Time
Skills Needed
Meal Preparation, Dishwashing, Food Service, Cleaning Routines, Infection Control, Safety Compliance, Inventory Storage, Tray Arrangement
Specialization
Must be able to read, write, and speak English. Previous institutional dietary experience and ServeSafe certification are preferred.
Guest Services Manager at Four Seasons Hotels Limited - Turkey
Kuwait City, Capital Governorate, Kuwait - Full Time
Skills Needed
Staff Management, Performance Evaluation, Luxury Hospitality, Multicultural Team Leadership, Organizational Skills, Problem Solving, Communication, Guest Relations, Logistics Coordination, Budget Management
Specialization
Requires 2-3 years of experience in a similar role, preferably within a luxury or five-star hotel environment. Candidates must demonstrate proven leadership of multicultural teams and the ability to work flexible hours.
Experience Required
Minimum 2 year(s)
Guest Services Manager at Accor
Singapore, , Singapore - Full Time
Skills Needed
Guest Relations Management, Team Leadership, Event Planning, Conflict Resolution, Operational Supervision, Customer Experience Optimization, Staff Coaching, Quality Assurance, Interdepartmental Coordination, Problem Solving
Specialization
Candidates must be able to lead and motivate a team while maintaining strict grooming and professional standards. Proficiency in handling guest glitches tactfully and managing property-wide safety procedures is required.
Experience Required
Minimum 2 year(s)
Hotel Services Manager at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Guest Journey Management, Luxury Service Standards, Reputation Management, Opera Front Office System, Vip Engagement, Personalization, Stakeholder Coordination, Emotional Intelligence, Pre Arrival Planning, Guest Recognition, Communication, Attention To Detail
Specialization
Candidates must have professional experience in Front Office or guest services with strong proficiency in the Opera Front Office system. Full Australian working rights and the flexibility to work a rotating roster including weekends and public holidays are required.
Experience Required
Minimum 5 year(s)
Children Services Flex at SPIN
Philadelphia, Pennsylvania, United States - Full Time
Skills Needed
Childcare, Behavior Management, Health And Safety Compliance, Communication, Teamwork, Active Supervision, Administrative Support, Crisis Intervention
Specialization
Candidates must have a high school diploma or GED and experience working with young children. A COVID-19 vaccination is required, and ServeSafe certification is preferred.
Field Services Officer at Wilson Group
Whangārei, Northland, New Zealand - Full Time
Skills Needed
Electronic Monitoring Installation, Equipment Maintenance, Communication, Listening Skills, Crisis Management, Physical Fitness, Stakeholder Management, Problem Solving
Specialization
Requires a full NZ Driver's Licence, a clean Ministry of Justice criminal record check, and a current COA or the ability to obtain one. Candidates must possess a can-do attitude, strong communication skills, and physical fitness.
Event Services Manager at Accor
Boston, Massachusetts, United States -
Full Time

Start Date

Immediate

Expiry Date

06 Oct, 26

Salary

85000.0

Posted On

08 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Event Planning, Client Communication, Luxury Service Standards, Budget Management, Upselling, Contract Negotiation, Logistics Management, Menu Planning, Sales Proposals, Site Inspections, Revenue Forecasting, Vendor Management, Customer Relationship Management, Multitasking, Administrative Support, Interdepartmental Coordination

Industry

Hospitality

Description
Company Description Join the team responsible for crafting a fresh landmark that emphasizes cultural appreciation among colleagues and the pursuit of greatness. At Raffles Boston, we recognize the immense worth of our distinct cultural heritage, and we are dedicated to ensuring that it is comprehended and embraced by each team member. This commitment begins the instant a prospective colleague connects with us and extends throughout their entire journey with the hotel. Job Description Event Services Manager is responsible primariy for detailing of groups and events, handling all planning details for room blocks and events that have been confirmed by the Event & Group Sales teams. They will proactively communicate with clients to plan all necessary details for in house room blocks and events, in accordance with contractual agreements and hotel policies. He/she will conduct all communication and business with the highest standard of luxury. The Event Services Manager will also contribute to administrative and office responsibilities as assigned in an effort to support the operations of the Sales and Event Sales departments. Conducts tours of the hotel event space and guestrooms; entertains as necessary during planning stages and otherwise as appropriate. Per assigned Groups and Events, discusses rooms and catering requirements calculates costs, negotiates price and prepares sales proposals and agreements, suggests menu modifications in response to customer needs, and up sell services and resources to clients whenever possible. Manages all logistics for events booked directly and effectively acts as the liaison to the various hotel departments to ensure top execution. Contact clients and confirm program, dates, times, event space requirement, expected attendance and other pertinent details. Assist clients with guest room reservations, accounting procedures, food and beverage selections, audiovisual needs, equipment rental, vendor referrals, transportation, recreational activities, and any other assistance needed. Maintain pricing integrity and propose upscale menus for all groups. In a timely manner per standards, prepare Event Orders for all events, prepare group resumes and work with all departments of hotel involved in execution of respective events. Coordinate accurate, up to date changes and communicate them effectively. Adjust event space in order to ensure maximum potential revenues. Payment– Establish payment methods for all events and master billed guestrooms. Conduct Pre and Post Convention meetings. Assists the client in menu planning; coordinates food, beverage, meeting room set-up, and other services as requested by the client; assures that all requirements are communicated and completed to the clients specifications. Participate in daily lead meeting to maximize revenues and communicate potential new business, weekly catering sales meeting, daily EO meetings as necessary and monthly department meetings Attend EO meetings, Weekly Resume meetings, Group Pick-Up meetings and Departmental meetings. Prepare addendum agreements for any in-conjunction business that may emerge following the original contract phase. Finalize Programs – Develop menus and agendas, insure EOs are issued, and complete all pertinent correspondence with outside vendors. Present for client events at the hotel to insure a smooth delivery of arrangements Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction within 24 hours. Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations. Develop a complete knowledge of company and department sales and catering policies and SOP’s, and ensure knowledge of and adherence to those policies by the sales team. Meet or exceed set food and beverage goals through upselling and flexible scheduling Assist in the preparation of required reports in a timely manner. Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property. Use your property’s computerized sales management system to manage the hotel’s business, including (but not limited to) generating reports, entering business, blocking space and building accounts. Meet and greet onsite contacts. Be present throughout on-site programs, sometimes occurring on weekends or evenings. Review meeting planner evaluations with the Director of Catering to ensure that issues receive follow-up. Accurately forecasts individual booking revenues and cancellations; accurately tracks consumption on all bookings. Responsible for meeting and exceeding personal sales food, beverage and rental revenue budget and goals, monthly, quarterly and yearly. Discusses event/program requirements, calculates costs, negotiates price and prepares sales proposals, suggests menu modifications in response to customer needs, and up sell services and resources to clients whenever possible. Maintains ongoing contact with active accounts alongside the assigned seller to promote repeat business; continuous contact with existing/assigned accounts to identify the need for additional catering services. Promotes catering services, food and beverage and event facilities through direct client contact to maximize profits from food & beverage revenues and meeting room rental. Know relevant policies including menus and pricing, food handling, cancellations, service charges, guarantees, payment, shipping and receiving, etc. Clearly communicates details of events to client and hotel departments via event orders and internal meetings Approach all encounters with guests and employees in a friendly, service-oriented manner. Maintain regular attendance in compliance with Accor and Raffles Boston Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include adhering to the proper dress code and wearing nametag while working. Comply at all times with Accor standards and regulations to encourage safe and efficient hotel operations. Adhere to all Raffles Boston Sales & Catering Standards and procedures including appropriate trainings Other duties as assigned Qualifications Education & Experience: At least 4 years of hotel sales and event services experience, preferably in the Boston market. Physical Requirements: Flexible and long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move object. General Requirements: Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with the Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming. Comply with the Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. Must be familiar with and able to easily interpret contractual language. Must be able to maintain confidentiality of information. Perform other duties as requested by management. Additional Information Salary Range: from $82,000 to $85,000 Employee benefit card offering discounted rates in Accor worldwide for you and your family. Excellent Company benefits including medical, dental, vision and life insurance. Personalized development opportunities across Accor's extensive brand portfolio. Ability to make a difference through our Corporate Social Responsibility activities Job-Category: Sales & Marketing Job Type: Permanent Job Schedule: Full-Time Compensation: USD 80000 - USD 85000 - yearly

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Responsibilities
The Event Services Manager is responsible for detailing and planning all logistics for confirmed groups and events, ensuring high luxury standards. They act as the primary liaison between clients and hotel departments to execute event orders and maximize food and beverage revenues.
Event Services Manager at Accor
Boston, Massachusetts, United States - Full Time
Skills Needed
Event Planning, Client Communication, Luxury Service Standards, Budget Management, Upselling, Contract Negotiation, Logistics Management, Menu Planning, Sales Proposals, Site Inspections, Revenue Forecasting, Vendor Management, Customer Relationship Management, Multitasking, Administrative Support, Interdepartmental Coordination
Specialization
Candidates must have at least 4 years of hotel sales and event services experience, preferably within the Boston market. Strong communication skills and the ability to handle physical requirements of light work are essential.
Experience Required
Minimum 2 year(s)
Site Services Director at FeedMore Western New York, Inc
Buffalo, New York, United States - Full Time
Skills Needed
Administration, Volunteer Management, Staff Supervision, Scheduling, Policy Development, Auditing, Payroll Management, Community Outreach, Oral Communication, Written Communication, Computer Skills, Personnel Practices
Specialization
Candidates need a degree in Human/Social Services or a related field with two years of supervisory experience, or five years of experience in supervision and volunteer administration. A valid New York State driver's license, access to a vehicle, and the ability to lift 35 lbs are required.
Experience Required
Minimum 2 year(s)
TPRM-Advisory Services at KPMG India
Mumbai, maharashtra, India - Full Time
Skills Needed
Third Party Risk Management, Advisory Services, Risk Assessment, Compliance
Specialization
Candidates must possess a B.Tech degree. The role requires a professional background suitable for advisory services within a professional services firm.
Experience Required
Minimum 2 year(s)
Guest Services Manager at DoubleTree by Hilton South Bend
Brooklyn Center, Minnesota, United States - Full Time
Skills Needed
Guest Services Management, Team Leadership, Revenue Maximization, Financial Reporting, Conflict Resolution, Interpersonal Communication, Organizational Skills, Attention To Detail, Professionalism, Staff Supervision, Quality Control, Customer Loyalty
Specialization
Candidates must possess strong leadership, interpersonal, and organizational skills. The ability to handle stressful situations with poise and maintain a professional image is essential.
Experience Required
Minimum 2 year(s)
Patient Services Agent at Community Medical Group
, , - Full Time
Skills Needed
Customer Service, Patient Scheduling, Telephone Etiquette, Reporting, Ms Office, Patient Satisfaction, Medicare, Medicaid
Specialization
Candidates must possess a high school diploma or equivalent. Prior experience in a clinical setting or customer service, along with proficiency in MS Office, is required.
Care Services Director at Kisco Senior Living
Littleton, Colorado, United States - Full Time
Skills Needed
Resident Assessment, Medication Management, Safety Protocols, Budget Management, Staff Scheduling, Hiring And Training, Resident Satisfaction, Care Coordination, Departmental Planning, Clinical Leadership
Specialization
Requires a BS degree in human services, nursing, or a related field and 3-5 years of management experience. Must be a licensed RN, LPN, or LVN with CPR and First Aid certifications.
Experience Required
Minimum 2 year(s)
Billing Services Clerk at Regional Municipality of Wood Buffalo
Derwent, Alberta, Canada - Full Time
Skills Needed
Billing, Accounts Receivable, Collections, Account Reconciliation, Customer Service, Microsoft Office, Mathematics, Organization, Attention To Detail, Conflict Resolution, Time Management, Communication
Specialization
A certificate in Business Administration or Accounting is required along with two years of experience in billings, receivables, and collections. Candidates must be proficient in Microsoft Office and be able to pass a criminal record check.
Experience Required
Minimum 2 year(s)
Theater Guest Services at IPIC Theaters
Boca Raton, Florida, United States - Full Time
Skills Needed
Guest Services, Ticket Reservations, Point Of Sale (Pos), Customer Engagement, Communication, Conflict Resolution, Hospitality, Payment Processing, Time Management, Collaboration
Specialization
Requires a minimum of 6 months of experience in food service, hospitality, or sales, with POS experience recommended. Candidates must be able to work a variable schedule and perform physical tasks including lifting up to 50 lbs.
Guest Services Officer at Accor
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Guest Relations, Property Management Systems, Check In/Check Out Procedures, Billing And Payments, Concierge Services, Conflict Resolution, Multitasking, Interpersonal Communication, Reservation Management, Customer Service, Attention To Detail, Problem Solving
Specialization
Requires previous hospitality experience in a luxury or 5-star environment and proficiency in Property Management Systems. A high school diploma is required, with a degree in hospitality management and multilingual skills being a significant advantage.
Experience Required
Minimum 2 year(s)
Guest Services Manager at LoveLife
El Segundo, California, United States - Full Time
Skills Needed
Hospitality Management, Staff Leadership, Scheduling, Customer Service, Operational Procedures, Microsoft Office Suite, Conflict Resolution, Digital Platform Management, Interpersonal Communication, Servant Leadership, Accountability, Facility Oversight
Specialization
Requires 3–5 years of management experience in hospitality, wellness, or food and beverage. Must be proficient in Microsoft Office and comfortable managing digital scheduling platforms and operational SOPs.
Experience Required
Minimum 2 year(s)
Director, PAP Services at AdaptHealth, LLC
Waterbury, Connecticut, United States - Full Time
Skills Needed
Strategic Development, Operational Efficiency, Budget Management, Revenue Cycle Management, Leadership, Problem Solving, Analytical Skills, Communication, Staff Training, Performance Management, Compliance, Kpi Development
Specialization
Candidates must have an associate degree (bachelor's preferred) and at least five years of experience in Revenue Cycle Management. A valid driver's license and experience in healthcare administration or billing are also required or preferred.
Experience Required
Minimum 5 year(s)
Guest Services Manager at Accor
Clark Freeport Zone, Pampanga, Philippines - Full Time
Skills Needed
Leadership, Guest Services Management, Front Office Operations, Opera Pms, Ms Office 360, Problem Solving, Interpersonal Communication, Human Resources Management, Business Acumen, Conflict Resolution, Training Capabilities, Customer Service
Specialization
Requires 4-5 years of experience in hotel operations with proficiency in Opera PMS and MS Office. A diploma in Hospitality Management is preferred, along with strong leadership and English communication skills.
Experience Required
Minimum 2 year(s)
Guest Services Cashier at Rail City Casino
Sparks, Nevada, United States - Full Time
Skills Needed
Cash Handling, Guest Relations, Communication Skills, Organizational Skills, Basic Math, Microsoft Excel, Title 31 Compliance, Conflict Resolution, Public Speaking, Data Entry
Specialization
Requires at least six months of guest service and cash handling experience, preferably in a casino setting. Must be at least 21 years old and possess a Nevada Gaming Registration.
Guest Services Manager at Filinvest Group
Malay, Aklan, Philippines - Full Time
Skills Needed
Guest Relations Management, Policy Formulation, Staff Supervision, Customer Satisfaction, Revenue Optimization, Complaint Handling, Vip Coordination, Hospitality Management, Inter Hotel Sales, Guest History Profiling
Specialization
The candidate must be knowledgeable in hotel facilities, banquet events, and computer systems used for personalized guest service. They are expected to maintain high standards of professional conduct and adhere to established hotel policies.
Experience Required
Minimum 5 year(s)
Culinary Services Aide at ForeFront Healthcare Pvt Ltd
Harrisonburg, Virginia, United States - Full Time
Skills Needed
Meal Preparation, Dishwashing, Food Service, Cleaning Routines, Infection Control, Safety Compliance, Inventory Storage, Tray Arrangement
Specialization
Must be able to read, write, and speak English. Previous institutional dietary experience and ServeSafe certification are preferred.
Guest Services Manager at Four Seasons Hotels Limited - Turkey
Kuwait City, Capital Governorate, Kuwait - Full Time
Skills Needed
Staff Management, Performance Evaluation, Luxury Hospitality, Multicultural Team Leadership, Organizational Skills, Problem Solving, Communication, Guest Relations, Logistics Coordination, Budget Management
Specialization
Requires 2-3 years of experience in a similar role, preferably within a luxury or five-star hotel environment. Candidates must demonstrate proven leadership of multicultural teams and the ability to work flexible hours.
Experience Required
Minimum 2 year(s)
Guest Services Manager at Accor
Singapore, , Singapore - Full Time
Skills Needed
Guest Relations Management, Team Leadership, Event Planning, Conflict Resolution, Operational Supervision, Customer Experience Optimization, Staff Coaching, Quality Assurance, Interdepartmental Coordination, Problem Solving
Specialization
Candidates must be able to lead and motivate a team while maintaining strict grooming and professional standards. Proficiency in handling guest glitches tactfully and managing property-wide safety procedures is required.
Experience Required
Minimum 2 year(s)
Hotel Services Manager at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Guest Journey Management, Luxury Service Standards, Reputation Management, Opera Front Office System, Vip Engagement, Personalization, Stakeholder Coordination, Emotional Intelligence, Pre Arrival Planning, Guest Recognition, Communication, Attention To Detail
Specialization
Candidates must have professional experience in Front Office or guest services with strong proficiency in the Opera Front Office system. Full Australian working rights and the flexibility to work a rotating roster including weekends and public holidays are required.
Experience Required
Minimum 5 year(s)
Children Services Flex at SPIN
Philadelphia, Pennsylvania, United States - Full Time
Skills Needed
Childcare, Behavior Management, Health And Safety Compliance, Communication, Teamwork, Active Supervision, Administrative Support, Crisis Intervention
Specialization
Candidates must have a high school diploma or GED and experience working with young children. A COVID-19 vaccination is required, and ServeSafe certification is preferred.
Field Services Officer at Wilson Group
Whangārei, Northland, New Zealand - Full Time
Skills Needed
Electronic Monitoring Installation, Equipment Maintenance, Communication, Listening Skills, Crisis Management, Physical Fitness, Stakeholder Management, Problem Solving
Specialization
Requires a full NZ Driver's Licence, a clean Ministry of Justice criminal record check, and a current COA or the ability to obtain one. Candidates must possess a can-do attitude, strong communication skills, and physical fitness.