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Client Experience I - In-Office Support at PaulHood
Chattanooga, Tennessee, United States - Full Time
Skills Needed
Client Experience, Customer Service, Client Success, Onboarding, Relationship Management, Issue Resolution, Scheduling, Document Preparation, Data Entry, Client Payments, Client Advocacy, Empathy, Data Management, Microsoft Office Suite, Communication, Detail Oriented
Specialization
Candidates must possess a high school diploma or equivalent and at least one year of customer service experience, with data entry or call center experience being strongly preferred. The ideal applicant is personable, detail-oriented, tech-savvy with Microsoft Office skills, and capable of maintaining composure in a fast-paced environment.
Staff Auditor at Maher Duessel
Pittsburgh, Pennsylvania, United States - Full Time
Skills Needed
Analytical Skills, Problem Solving Skills, Written Communication, Verbal Communication, Teamwork, Client Service, Integrity, Microsoft Office, Adaptability, Cpa Exam Preparation, Caseware, Ria Checkpoint, Cch, Practice Engine
Specialization
Candidates must possess an undergraduate or graduate degree in accounting or a related field sufficient for CPA licensure, along with strong analytical, communication, and teamwork skills. Essential requirements include integrity, knowledge of Microsoft Office, reliable transportation, and the ability to adapt to varying schedules and travel.
Staff Accountant - Stat Audit at KPMG
Gurgaon, haryana, India - Full Time
Skills Needed
Audit, Financial Statements, Ifrs, Us Gaap, Assurance, Attestation, Communication, Interpersonal Skills
Specialization
Candidates must have cleared both groups of the Integrated Professional Competence Course (IPCC) and be eligible to start articleship. Strong verbal and written communication skills are required for this role.
Internal Audit Senior at McKonly & Asbury LLP
Camp Hill, Pennsylvania, United States - Full Time
Skills Needed
Internal Audit, Financial Statement Audit, Sarbanes Oxley, Performance Audit, It Audits, Ssae18, Business Process Documentation, Internal Controls, Sox 404 Compliance, Us Gaap, Sec Reporting, Iia Standards, Cobit 2013, Communication Skills
Specialization
Candidates must hold a bachelor's degree in accounting, business, finance, or a related field with 2-4 years of relevant experience. A CPA, CIA, or CISA certification is considered desirable for this role.
Experience Required
Minimum 2 year(s)
Assistant Manager - Tax TP at KPMG
Gurgaon, haryana, India - Full Time
Skills Needed
Transfer Pricing, Taxation, Analytical Ability, Communication Skills, Presentation Skills, Client Relationship Management, Commercial Awareness, Team Player, Risk Compliance, Project Management, Delegation, Case Law Analysis, Assessment Handling, Business English
Specialization
Candidates must be a qualified Chartered Accountant with 3-5 years of relevant experience in direct tax or transfer pricing. Strong analytical, communication, and presentation skills are essential for this role.
Experience Required
Minimum 2 year(s)
Consultant Manager en Consolidation - Paris H/F at MAZARS
Levallois-Perret, Ile-de-France, France - Full Time
Skills Needed
Consolidation Techniques, French Gaap, Ifrs, Consolidated Financial Statements Production, Process Audit, System Audit, Team Management, Client Advisory, System Implementation, Reporting Systems, Disclosure Management, Bfc/Magnitude, Hfm, English Proficiency, Teamwork, Adaptability
Specialization
Candidates must hold a Bac+5 degree specializing in accounting (DSCG, Master CCA, or Business School) and possess a minimum of 5 years of professional experience in a company or firm, with audit or accounting expertise being advantageous. Required qualifications include strong knowledge of consolidation techniques, French GAAP, IFRS, consolidated accounts production processes, and proficiency in a leading consolidation software like BFC/Magnitude or HFM, along with good English skills.
Experience Required
Minimum 5 year(s)
Alternant Gestionnaire de paie F/H at COGEP
Schiltigheim, Grand Est, France - Full Time
Skills Needed
Payroll Management, Social Declarations, Employment Contracts, Exit Procedures, Collective Agreements, Teamwork, Autonomy
Specialization
The ideal candidate is currently pursuing a bachelor's degree and has a strong interest in payroll and accounting expertise. The role requires a balance of teamwork skills and the ability to work autonomously.
Administrator - Reception & Team Support at Cutcher & Neale Accounting and Financial Services
Melbourne, Victoria, Australia - Full Time
Skills Needed
Reception, Administrative Support, Client Service, Communication, Microsoft Office, Data Entry, Document Preparation, Attention To Detail, Time Management, Organization, Superannuation Administration, Workflow Management
Specialization
The ideal candidate should possess strong communication skills, attention to detail, and a proactive attitude. Previous experience in reception or administration is highly regarded, along with proficiency in Microsoft Office.
Personal Assistant at Cutcher & Neale Accounting and Financial Services
Fortitude Valley, Queensland, Australia - Full Time
Skills Needed
Administrative Support, Diary Management, Inbox Management, Travel Coordination, Document Preparation, Proofreading, Client Service, Time Management, Billing Coordination, Workflow Support, Microsoft Office, Communication Skills, Organizational Skills, Attention To Detail, Relationship Building
Specialization
Requires strong organizational skills, attention to detail, and the ability to manage competing priorities in a fast-paced environment. Experience in an administrative or personal assistant role is required, with professional services experience considered an asset.
Experience Required
Minimum 2 year(s)
Junior Administrative Associate (Intern) at Integrated Finance and Accounting Solutions, LLC
Washington, District of Columbia, United States - Full Time
Skills Needed
Contract Administration, Data Entry, Microsoft Office Suite, Excel, Attention To Detail, Organizational Skills, Time Management, Written Communication, Verbal Communication, Research, Compliance Monitoring, Documentation, Subcontract Administration, Process Improvement
Specialization
Candidates must be currently enrolled in an accredited college or university with at least 30 completed credit hours. Proficiency in Microsoft Office, particularly Excel, and strong attention to detail are required.
Client Experience I - In-Office Support at PaulHood
Chattanooga, Tennessee, United States -
Full Time


Start Date

Immediate

Expiry Date

17 Jun, 26

Salary

0.0

Posted On

19 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Client Experience, Customer Service, Client Success, Onboarding, Relationship Management, Issue Resolution, Scheduling, Document Preparation, Data Entry, Client Payments, Client Advocacy, Empathy, Data Management, Microsoft Office Suite, Communication, Detail-Oriented

Industry

Accounting

Description
Title: Client Experience I – In-Office Support   Reports to: Client Experience Manager     About the Role  At PaulHood, we are transforming the mid-market CPA industry with an entirely new model. Our year-round membership model provides clients with expert tax and financial guidance, helping them feel more secure and realize their long-term financial goals. Founded 30 years ago by Paul Hood, our company has grown rapidly and now serves over 15,000 customers nationwide. To support our continued growth, we have completely modernized our business with technology and processes more akin to a SaaS company than a CPA firm.   We are seeking a Client Experience I to support the day-to-day service needs of our in-office members and deliver an experience rooted in our client-first values. In this role, you will assist with onboarding, maintain ongoing member relationships, and ensure clients feel the value of their membership at every touchpoint. You will help resolve basic issues, support client inquiries, and identify opportunities to connect members with additional services aligned with their goals.  The ideal candidate will have experience in customer service or support roles, with a strong desire to grow their skills in client success. You bring foundational knowledge in service delivery, a willingness to learn, and a drive to support others.  To do this well, you’ll need to be detail-oriented, proactive, and people-focused. You should feel comfortable navigating client systems, communicating with empathy, and contributing to a collaborative, fast-paced team environment. You’ll also need to be committed to continuous improvement and energized by helping members succeed through each phase of their journey.  What You Will Bring, Do, and Own  You will perform scheduling, document preparation and scanning, resource coordination, taking client payments, and other administrative duties to ensure positive client interactions and operations throughout PaulHood.  You will serve as a client advocate, being adaptable, ready to learn new processes, have empathy for clients, and take responsibility to ensure your tasks are completed timely and clients have a great experience with PaulHood to boost client retention and growth.  You will be a main point of contact in-office for addressing client needs and developing relationships through in-person interactions, phone, email, service tickets, etc., escalating high-level complaints to the appropriate staff or department.  You will manage accurate client data and documentation utilizing the PaulHood’s software, tools, and technology to ensure a smooth flow of information and project coordination for clients and staff.  You will learn about different tax entities as well as how to assemble and review tax and invoice information with clients. You will learn how to look into complicated statements and billing issues, knowing when to ask for help or escalate to more experienced staff.      Experience and Education You Will Need  High school diploma or equivalent required.  One year of customer service experience required.   Data entry or call center experience is strongly preferred.  Experience with client relationship management software or project management software is preferred.     Who You Are  You’re personable with customer service skills and keep the client in mind with all interactions.  You love client interactions, value creating meaningful connections, and have good written and verbal communication skills.   You’re a positive and collaborative team member.  You’re organized with a crazy attention to detail and the ability to remember facts about clients.   You love to learn new skills and feel empowered and valued the more knowledge you gain.  You can keep your cool in a high-paced and at times stressful work environment.  You are tech-savvy and know Microsoft Office suite and the ability to quickly learn new software and technology.  You have street smarts and know when information is confidential.  You are punctual and on time for work and/or work-related events.    What’s In It For You    You will join a forward-thinking team that is reshaping the future of the tax and accounting industry. With a strong commitment to diversity and inclusion, our gender-balanced leadership group reflects our belief in the power of varied perspectives to drive innovation. You’ll align with an organization that helps its clients optimize their financial health, enabling them to keep more, save more, and protect more of their money so they can use it for the things they care about most.  In addition to the inherent satisfaction of aligning with a business that is changing the lives of thousands of people, you will receive stock options to align your rewards with the success of the company. Importantly, you’ll be part of a team that prioritizes trust, collaboration and having fun. We work hard and value rest. (Incumbent will be granted a generous allowance of time off per year, in addition to our 19 company holidays.)    In addition, our benefits package includes:  + Bonus Opportunity  + Stock Options  + Comprehensive Employee Benefits Package  + 401k Program with Company Matching  +Paid Volunteer Days  + Educational/Personal Growth Reimbursement    EEO and Diversity Statement  PaulHood is an equal opportunity employer. We recruit, employ, compensate, develop, and promote without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, pregnancy, marital status, gender identity or expression, status as a veteran, or any other legally protected characteristic or activity in accordance with applicable federal, state, and local laws. If you need reasonable accommodation in the application or interview process, please tell us.    At PaulHood, we champion a vibrant workplace culture that thrives on diversity, and we do not tolerate discrimination or harassment. We are one team from many backgrounds, innovating through diversity of individuals, who are driven by a passion for creating an inclusive space for all. Believing a culture of equality creates a stronger work environment for all employees and that we are all accountable for encouraging and celebrating diverse voices, PaulHood will continue to champion a workplace culture that prizes diversity and inclusivity.   
Responsibilities
This role involves supporting day-to-day service needs for in-office members, assisting with onboarding, maintaining relationships, resolving basic issues, and identifying opportunities for additional services. Responsibilities also include administrative duties like scheduling, document preparation, taking payments, and managing client data using company software.
Client Experience I - In-Office Support at PaulHood
Chattanooga, Tennessee, United States - Full Time
Skills Needed
Client Experience, Customer Service, Client Success, Onboarding, Relationship Management, Issue Resolution, Scheduling, Document Preparation, Data Entry, Client Payments, Client Advocacy, Empathy, Data Management, Microsoft Office Suite, Communication, Detail Oriented
Specialization
Candidates must possess a high school diploma or equivalent and at least one year of customer service experience, with data entry or call center experience being strongly preferred. The ideal applicant is personable, detail-oriented, tech-savvy with Microsoft Office skills, and capable of maintaining composure in a fast-paced environment.
Staff Auditor at Maher Duessel
Pittsburgh, Pennsylvania, United States - Full Time
Skills Needed
Analytical Skills, Problem Solving Skills, Written Communication, Verbal Communication, Teamwork, Client Service, Integrity, Microsoft Office, Adaptability, Cpa Exam Preparation, Caseware, Ria Checkpoint, Cch, Practice Engine
Specialization
Candidates must possess an undergraduate or graduate degree in accounting or a related field sufficient for CPA licensure, along with strong analytical, communication, and teamwork skills. Essential requirements include integrity, knowledge of Microsoft Office, reliable transportation, and the ability to adapt to varying schedules and travel.
Staff Accountant - Stat Audit at KPMG
Gurgaon, haryana, India - Full Time
Skills Needed
Audit, Financial Statements, Ifrs, Us Gaap, Assurance, Attestation, Communication, Interpersonal Skills
Specialization
Candidates must have cleared both groups of the Integrated Professional Competence Course (IPCC) and be eligible to start articleship. Strong verbal and written communication skills are required for this role.
Internal Audit Senior at McKonly & Asbury LLP
Camp Hill, Pennsylvania, United States - Full Time
Skills Needed
Internal Audit, Financial Statement Audit, Sarbanes Oxley, Performance Audit, It Audits, Ssae18, Business Process Documentation, Internal Controls, Sox 404 Compliance, Us Gaap, Sec Reporting, Iia Standards, Cobit 2013, Communication Skills
Specialization
Candidates must hold a bachelor's degree in accounting, business, finance, or a related field with 2-4 years of relevant experience. A CPA, CIA, or CISA certification is considered desirable for this role.
Experience Required
Minimum 2 year(s)
Assistant Manager - Tax TP at KPMG
Gurgaon, haryana, India - Full Time
Skills Needed
Transfer Pricing, Taxation, Analytical Ability, Communication Skills, Presentation Skills, Client Relationship Management, Commercial Awareness, Team Player, Risk Compliance, Project Management, Delegation, Case Law Analysis, Assessment Handling, Business English
Specialization
Candidates must be a qualified Chartered Accountant with 3-5 years of relevant experience in direct tax or transfer pricing. Strong analytical, communication, and presentation skills are essential for this role.
Experience Required
Minimum 2 year(s)
Consultant Manager en Consolidation - Paris H/F at MAZARS
Levallois-Perret, Ile-de-France, France - Full Time
Skills Needed
Consolidation Techniques, French Gaap, Ifrs, Consolidated Financial Statements Production, Process Audit, System Audit, Team Management, Client Advisory, System Implementation, Reporting Systems, Disclosure Management, Bfc/Magnitude, Hfm, English Proficiency, Teamwork, Adaptability
Specialization
Candidates must hold a Bac+5 degree specializing in accounting (DSCG, Master CCA, or Business School) and possess a minimum of 5 years of professional experience in a company or firm, with audit or accounting expertise being advantageous. Required qualifications include strong knowledge of consolidation techniques, French GAAP, IFRS, consolidated accounts production processes, and proficiency in a leading consolidation software like BFC/Magnitude or HFM, along with good English skills.
Experience Required
Minimum 5 year(s)
Alternant Gestionnaire de paie F/H at COGEP
Schiltigheim, Grand Est, France - Full Time
Skills Needed
Payroll Management, Social Declarations, Employment Contracts, Exit Procedures, Collective Agreements, Teamwork, Autonomy
Specialization
The ideal candidate is currently pursuing a bachelor's degree and has a strong interest in payroll and accounting expertise. The role requires a balance of teamwork skills and the ability to work autonomously.
Administrator - Reception & Team Support at Cutcher & Neale Accounting and Financial Services
Melbourne, Victoria, Australia - Full Time
Skills Needed
Reception, Administrative Support, Client Service, Communication, Microsoft Office, Data Entry, Document Preparation, Attention To Detail, Time Management, Organization, Superannuation Administration, Workflow Management
Specialization
The ideal candidate should possess strong communication skills, attention to detail, and a proactive attitude. Previous experience in reception or administration is highly regarded, along with proficiency in Microsoft Office.
Personal Assistant at Cutcher & Neale Accounting and Financial Services
Fortitude Valley, Queensland, Australia - Full Time
Skills Needed
Administrative Support, Diary Management, Inbox Management, Travel Coordination, Document Preparation, Proofreading, Client Service, Time Management, Billing Coordination, Workflow Support, Microsoft Office, Communication Skills, Organizational Skills, Attention To Detail, Relationship Building
Specialization
Requires strong organizational skills, attention to detail, and the ability to manage competing priorities in a fast-paced environment. Experience in an administrative or personal assistant role is required, with professional services experience considered an asset.
Experience Required
Minimum 2 year(s)
Junior Administrative Associate (Intern) at Integrated Finance and Accounting Solutions, LLC
Washington, District of Columbia, United States - Full Time
Skills Needed
Contract Administration, Data Entry, Microsoft Office Suite, Excel, Attention To Detail, Organizational Skills, Time Management, Written Communication, Verbal Communication, Research, Compliance Monitoring, Documentation, Subcontract Administration, Process Improvement
Specialization
Candidates must be currently enrolled in an accredited college or university with at least 30 completed credit hours. Proficiency in Microsoft Office, particularly Excel, and strong attention to detail are required.
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