Company Description
At LGC ASSURE, everything we do is driven by one purpose: Science for a Safer World. As part of our Sports & Specialised Analytical Services (SSAS) team, you’ll be joining an internationally recognised laboratory at the forefront of anti-doping and banned substance testing. Our work spans animal sports medication, human drug testing, and dietary supplement certification.
Job Description
We’re now looking for a proactive and detail-focused Laboratory Administrative Coordinator to support the smooth delivery of our operations. This is an ideal role for someone who’s excited to grow their career in a mission-led scientific environment.

WHAT WE’RE LOOKING FOR

We’re seeking someone who enjoys structure, takes pride in accuracy, and communicates with confidence. You don’t need a science background, but you must approach things proactively and have the drive to ensure things run efficiently..

To thrive in this role, you’ll bring:

• A friendly, professional telephone manner and excellent written communication skills.
• Strong organisational skills and the ability to manage multiple tasks at once.
• Attention to detail when entering data, managing documents, or preparing reports.
• Experience in a busy admin, reception, or customer-facing role, ideally in a lab or office environment.
• Familiarity with Microsoft 365 (Excel, Word, Outlook, SharePoint) and the confidence to learn new systems.
• An interest in customer service and relationship-building, both internally and externally.
• A collaborative, adaptable approach and a desire to grow your capabilities.

Additional Information

WHAT YOU’LL DO

As a key part of the SSAS admin team, you’ll keep our systems and processes running efficiently behind the scenes so that our scientists and technicians can focus on world-class testing and compliance.

Your responsibilities will include:

• Delivering day-to-day administrative support to ensure regulatory standards are consistently met.
• Accurately processing customer invoices and ensuring timely submission.
• Updating and maintaining customer data in CRM systems to reflect contracts and service agreements.
• Communicating with clients by phone and email on routine matters like sample receipts and paperwork.
• Coordinating supply orders so that goods arrive at the right time and in the right quantities.
• Generating automated reports to share operational and business performance metrics.

To thrive in this role, you’ll bring:

• A friendly, professional telephone manner and excellent written communication skills.
• Strong organisational skills and the ability to manage multiple tasks at once.
• Attention to detail when entering data, managing documents, or preparing reports.
• Experience in a busy admin, reception, or customer-facing role, ideally in a lab or office environment.
• Familiarity with Microsoft 365 (Excel, Word, Outlook, SharePoint) and the confidence to learn new systems.
• An interest in customer service and relationship-building, both internally and externally.
• A collaborative, adaptable approach and a desire to grow your capabilities