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Patient Services Representative at UPMC
New Castle, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Patient Registration, Payment Collection, Appointment Scheduling, Healthcare Navigation, Service Recovery, Insurance Verification, Medical Terminology, Administrative Duties, Financial Advocacy, Biometrics, Patient Portal, Communication Skills, Problem Solving, Technology Proficiency, Hipaa Compliance
Specialization
A high school diploma or equivalent is required, along with preferred experience in customer service or medical billing. Knowledge of medical terminology and experience with health records systems are also preferred.
Experience Required
Minimum 2 year(s)
Patient Services Representative at UPMC
Sewickley, Pennsylvania, United States - Full Time
Skills Needed
Patient Interaction, Payment Collection, Appointment Scheduling, Insurance Verification, Financial Education, Medical Terminology, Customer Service, Administrative Tasks, Technology Promotion, Service Recovery, Data Entry, Communication Skills, Problem Solving, Office Equipment Proficiency, Health Records Systems, Follow Up
Specialization
A high school diploma or equivalent is required, with two years of experience in a medical or customer service role preferred. Familiarity with health records systems and medical terminology is also preferred.
Experience Required
Minimum 2 year(s)
Professional Services Engineer at Plume
, , United States - Full Time
Skills Needed
Networking, Wi Fi, Routing, Switching, Cloud Architecture, Oss/Bss, Authentication, Provisioning, Apis, Json, Scripting, Integration Workflows, Problem Solving, Technical Documentation, Customer Interaction, Training
Specialization
Candidates should have 5+ years of experience in a technical role related to professional services or engineering, with strong skills in ISP environments. They must also possess excellent communication skills and the ability to produce detailed technical documentation.
Experience Required
Minimum 5 year(s)
Patient Services Representative at Great Plains Tribal Leaders Health Board Inc
Rapid City, South Dakota, United States - Full Time
Skills Needed
Patient Registration, Insurance Verification, Customer Service, Medical Terminology, Hipaa Compliance, Office Practices, Data Entry, Appointment Scheduling, Documentation, Communication, Organizational Skills, Problem Solving, Team Collaboration, Pre Authorization, Health Records Management, Training
Specialization
Candidates must have a high school diploma or equivalent and at least one year of administrative office support experience, preferably in a clinic setting. Knowledge of HIPAA, patient registration principles, and customer service is essential.
Member Services Representative at Crunch Fitness - Lakewood
Lakewood, Washington, United States - Full Time
Skills Needed
Membership Sales, Customer Service, Communication, Retail Sales, Computer Skills, Professional Disposition, Organizational Skills, Teamwork
Specialization
Candidates must be fluent in English and possess proficient reading and writing skills. Computer skills are also required for this position.
Member Services Representative at Crunch Fitness - Lakewood
Lakewood, Washington, United States - Full Time
Skills Needed
Membership Sales, Customer Service, Communication, Retail Sales, Computer Skills, Professional Disposition, Organizational Skills, Teamwork
Specialization
Candidates must be fluent in English and possess proficient reading and writing skills. Computer skills are also required for this position.
Video Editor (Creator Services) at TheSoul Publishing
, , Colombia - Full Time
Skills Needed
Video Editing, Storytelling, Subtitling, Graphics, Premiere Pro, After Effects, Ai Tools, Media Management, Version Tracking, Creative Briefs, Collaboration, Problem Solving, Trend Awareness, Time Management, Communication, Adaptability
Specialization
Candidates should be confident in using Premiere Pro, After Effects, and AI tools, and have a good knowledge of English. They must be able to grasp creative briefs, adapt edits to brand style, and keep up with tools and trends.
Experience Required
Minimum 2 year(s)
Video Editor (Creator Services) at TheSoul Publishing
, , Brazil - Full Time
Skills Needed
Video Editing, Storytelling, Subtitling, Animation, Premiere Pro, After Effects, Ai Tools, Media Management, Version Tracking, Creative Briefs, Collaboration, Problem Solving, Trend Awareness, Time Management, Graphic Design, Audio Editing
Specialization
Candidates should be confident in using Premiere Pro, After Effects, and AI tools, with a good knowledge of English. They must also keep up with tools, trends, and formats while collaborating effectively.
Experience Required
Minimum 2 year(s)
Video Editor (Creator Services) at TheSoul Publishing
, , Peru - Full Time
Skills Needed
Video Editing, Storytelling, Subtitling, Animation, Premiere Pro, After Effects, Ai Tools, Media Management, Version Tracking, Creative Briefs, Collaboration, Problem Solving, Trend Awareness, Time Management, Graphic Design
Specialization
Candidates should be confident in using Premiere Pro, After Effects, and AI tools, and have a good knowledge of English. They must be able to grasp creative briefs, deliver accurate subtitles, and keep up with tools and trends.
Experience Required
Minimum 2 year(s)
Video Editor (Creator Services) at TheSoul Publishing
, , Argentina - Full Time
Skills Needed
Video Editing, Storytelling, Subtitling, Graphics, Premiere Pro, After Effects, Ai Tools, Media Management, Version Tracking, Creative Briefs, Collaboration, Problem Solving, Trend Awareness, Time Management, Communication, Adaptability
Specialization
Candidates should be confident in using Premiere Pro, After Effects, and AI tools, and have a good knowledge of English. They must also keep up with tools, trends, and formats while collaborating clearly and being responsive during work hours.
Experience Required
Minimum 2 year(s)
Video Editor (Creator Services) at TheSoul Publishing
, , Costa Rica - Full Time
Skills Needed
Video Editing, Storytelling, Subtitling, Graphics, Premiere Pro, After Effects, Ai Tools, Media Management, Version Tracking, Compliance, Collaboration, Creativity, Problem Solving, Trend Awareness, Communication, Time Management
Specialization
Candidates should be confident in using Premiere Pro, After Effects, and AI tools, and have good knowledge of English. They must be able to meet timelines, flag delays, and resolve issues quickly while collaborating clearly during work hours.
Experience Required
Minimum 2 year(s)
Member Services Representative at YBC
, , - Full Time
Skills Needed
Customer Service, Sales, Communication, Interpersonal Skills, Data Entry, Cash Handling, Fitness Knowledge, Conflict Resolution, Team Collaboration, First Aid, Crm Systems, Microsoft Office, Member Engagement, Program Promotion, Safety Compliance, Training
Specialization
Candidates must have a current Emergency First Aid with CPR-C & AED certificate and at least one year of experience in customer service and sales. Proficiency in computer systems, excellent communication skills, and a high school diploma or equivalent are also required.
Patient Services Representative at Balance Health
Santa Monica, California, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Organizational Skills, Problem Solving Skills, Computer Skills, Medical Terminology, Scheduling, Call Handling, Patient Interaction, Adaptability, Independence, Attention To Detail, Follow Up, Documentation, Prioritization, Sensitivity
Specialization
Candidates must have strong computer skills and the ability to communicate sensitively with patients. A minimum of a high school diploma and 1+ years of customer service experience is required, with healthcare experience preferred.
Insurance Services, Sr. Analyst at American Honda Finance Corp.
Irving, Texas, United States - Full Time
Skills Needed
Insurance, Financial Services, Automotive Industry, Customer Experience, Communication, Powerpoint, Time Management, Organizational Ability, Attention To Detail, Interpersonal Skills, Verbal Communication, Written Communication, Problem Solving, Analytical Skills, Business Acumen, Ms Excel
Specialization
Candidates must have a BA/BS degree in a relevant field and at least 5 years of experience in insurance or financial services. A solid understanding of the automotive industry and excellent communication skills are also required.
Experience Required
Minimum 5 year(s)
Float Phlebotomy Services Tech at Emory Healthcare
Atlanta, Georgia, United States - Full Time
Skills Needed
Phlebotomy, Customer Service, Venipuncture, Specimen Collection, Infection Control, Computer Skills, Teamwork, Quality Improvement, Training, Clerical Duties, Emergency Orders, Preventive Maintenance, Problem Solving, Medical Terminology, Flexibility, Communication
Specialization
Candidates must have a high school diploma or equivalent, with a preference for 2 years of relevant phlebotomy experience and a phlebotomy certificate. Basic computer skills and reliable transportation are required, along with the ability to work at various locations and shifts.
Experience Required
Minimum 2 year(s)
Patient Services Representative at Motion MSK
Largo, Florida, United States - Full Time
Skills Needed
Patient Centered Mindset, Compassion, Empathy, Attention To Detail, Team Collaboration, Administrative Support, Billing, Insurance Verification, Appointment Management, Records Management, Clinic Operations, Communication Skills, Proactive, Self Motivated, Tech Savvy, Medical Terminology
Specialization
Candidates should have a patient-first mindset and experience in a medical office or similar role. Attention to detail and the ability to work collaboratively in a fast-paced environment are essential.
Conference Services Coordinator at Accor
Scottsdale, Arizona, United States - Full Time
Skills Needed
Communication Skills, Interpersonal Skills, Problem Solving, Reliability, Attention To Detail
Specialization
Candidates must be computer literate and possess excellent written and verbal communication skills. Strong interpersonal skills and the ability to remain calm under pressure are essential.
Residential Services Assistant at Durham University
Durham, England, United Kingdom - Full Time
Skills Needed
Communication Skills, Digital Skills, Numeracy Skills, Literacy Skills, Teamwork, Time Management, Instruction Following, Health And Safety Awareness, Interest In Building Services
Specialization
Candidates should demonstrate good communication skills, basic digital literacy, and experience working in a team. An interest in building services and the ability to follow health and safety guidelines are also important.
Technicien multi-services - F/H at Eurofeu
Bourges, Centre-Val de Loire, France - Full Time
Skills Needed
Customer Service, Maintenance, Technical Knowledge, Problem Solving, Regulatory Compliance, Inventory Management, Communication, Teamwork
Specialization
Candidates should have a strong willingness to contribute to the agency's success and possess technical skills relevant to fire safety. A CAP AVAE certification and CACES for forklift operation are considered advantageous.
RN/LPN (PRN) - Health Services at Westminster Canterbury Lynchburg
Lynchburg, Virginia, United States - Full Time
Skills Needed
Nursing Care, Resident Care, Medication Administration, Emergency Response, Care Coordination, Data Analysis, Nursing Care Plans, Patient Evaluation, Infection Control, Communication, Team Collaboration, Safety Practices, Supportive Environment, Treatment Monitoring, Goal Setting
Specialization
A valid RN or LPN license for the state of Virginia is required. The position also emphasizes adherence to infection control practices, including vaccination requirements.
Patient Services Representative at UPMC
New Castle, Pennsylvania, United States -
Full Time


Start Date

Immediate

Expiry Date

18 Jan, 26

Salary

0.0

Posted On

20 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Patient Registration, Payment Collection, Appointment Scheduling, Healthcare Navigation, Service Recovery, Insurance Verification, Medical Terminology, Administrative Duties, Financial Advocacy, Biometrics, Patient Portal, Communication Skills, Problem Solving, Technology Proficiency, HIPAA Compliance

Industry

Hospitals and Health Care

Description
Purpose: Do you enjoy providing customer service? Are you looking to work with patients? UPMC Corporate Services is hiring a full-time Patient Services Representative to support UPMC Jameson. This role would work Monday through Friday from 5:00am until 1:30pm, as well as rotating Saturdays from 6:00am until 2:30pm. A Patient Services Representative is responsible for welcoming patients upon arrival and promoting the usage of new and emerging consumer-friendly technologies. They also educate patients on their copayments and financial obligations, collect payments when applicable, and connect patients to financial advocacy resources when appropriate. Additionally, this role updates patient's demographics and insurance coverage information, as well as schedules subsequent appointments within the continuum of care, all while promoting an overall culture of service excellence If you have strong customer services skills and are looking for a position that ensures that patients and family members have the desired UPMC Experience, apply today! Responsibilities: Provide a warm greeting for all patients. Guide patient through use of self-arrival technology or check-in patient at desk depending on patient preference. Collect copayments and any other applicable patient payments at the point of service. Confirm and/or update patient registration information at checkout. Schedule follow-up appointments within the practice at checkout. Schedule or connect patient to resources to schedule for ancillary services at checkout. Help patients navigate the healthcare system by providing clear and understandable instructions. Provide follow-up to unresolved patient questions or needs to ensure the appropriate continuity of care. Understands the principles of service recovery and be both empowered and responsible for taking appropriate action to recover from service that does not meet the expectation of the UPMC Experience. Register patients in Biometrics (fingerprint recognition) program and explain benefits. Promote MyUPMC patient portal and assist patients in registration when applicable Assist patients in education of financial responsibility and connect them to advocacy resources as needed. Confirm/verify insurance benefits with the appropriate carrier via online verification systems or telephone inquiries. Obtain signature of patient or family member for consent to treatment and financial responsibility following the Health Insurance Portability and Accountability Act (HIPAA) rules and regulations. Appropriately distribute / triage phone calls to other areas and / or clinical providers. Assist with administrative duties in the office including but not limited to scanning of medical records and faxing. Stay informed on navigation and usability of UPMC Patient Portal; confidently and clearly communicate what patients need to know to navigate the Portal to ensure a smooth experience and continued access to health information and care services. Completion of high school graduate or equivalent is required. Experience with personal computer-based applications and other various office equipment and proficient typing skills are preferred. Two years of experience in a medical / billing / fiscal or customer service function is preferred. Knowledge of medical terminology is preferred. Prior experience with Medipac, Epic, or other health records systems is preferred. Licensure, Certifications, and Clearances: Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran
Responsibilities
The Patient Services Representative welcomes patients and promotes the use of new technologies while educating them on financial obligations. They also assist with scheduling appointments and navigating the healthcare system.
Patient Services Representative at UPMC
New Castle, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Patient Registration, Payment Collection, Appointment Scheduling, Healthcare Navigation, Service Recovery, Insurance Verification, Medical Terminology, Administrative Duties, Financial Advocacy, Biometrics, Patient Portal, Communication Skills, Problem Solving, Technology Proficiency, Hipaa Compliance
Specialization
A high school diploma or equivalent is required, along with preferred experience in customer service or medical billing. Knowledge of medical terminology and experience with health records systems are also preferred.
Experience Required
Minimum 2 year(s)
Patient Services Representative at UPMC
Sewickley, Pennsylvania, United States - Full Time
Skills Needed
Patient Interaction, Payment Collection, Appointment Scheduling, Insurance Verification, Financial Education, Medical Terminology, Customer Service, Administrative Tasks, Technology Promotion, Service Recovery, Data Entry, Communication Skills, Problem Solving, Office Equipment Proficiency, Health Records Systems, Follow Up
Specialization
A high school diploma or equivalent is required, with two years of experience in a medical or customer service role preferred. Familiarity with health records systems and medical terminology is also preferred.
Experience Required
Minimum 2 year(s)
Professional Services Engineer at Plume
, , United States - Full Time
Skills Needed
Networking, Wi Fi, Routing, Switching, Cloud Architecture, Oss/Bss, Authentication, Provisioning, Apis, Json, Scripting, Integration Workflows, Problem Solving, Technical Documentation, Customer Interaction, Training
Specialization
Candidates should have 5+ years of experience in a technical role related to professional services or engineering, with strong skills in ISP environments. They must also possess excellent communication skills and the ability to produce detailed technical documentation.
Experience Required
Minimum 5 year(s)
Patient Services Representative at Great Plains Tribal Leaders Health Board Inc
Rapid City, South Dakota, United States - Full Time
Skills Needed
Patient Registration, Insurance Verification, Customer Service, Medical Terminology, Hipaa Compliance, Office Practices, Data Entry, Appointment Scheduling, Documentation, Communication, Organizational Skills, Problem Solving, Team Collaboration, Pre Authorization, Health Records Management, Training
Specialization
Candidates must have a high school diploma or equivalent and at least one year of administrative office support experience, preferably in a clinic setting. Knowledge of HIPAA, patient registration principles, and customer service is essential.
Member Services Representative at Crunch Fitness - Lakewood
Lakewood, Washington, United States - Full Time
Skills Needed
Membership Sales, Customer Service, Communication, Retail Sales, Computer Skills, Professional Disposition, Organizational Skills, Teamwork
Specialization
Candidates must be fluent in English and possess proficient reading and writing skills. Computer skills are also required for this position.
Member Services Representative at Crunch Fitness - Lakewood
Lakewood, Washington, United States - Full Time
Skills Needed
Membership Sales, Customer Service, Communication, Retail Sales, Computer Skills, Professional Disposition, Organizational Skills, Teamwork
Specialization
Candidates must be fluent in English and possess proficient reading and writing skills. Computer skills are also required for this position.
Video Editor (Creator Services) at TheSoul Publishing
, , Colombia - Full Time
Skills Needed
Video Editing, Storytelling, Subtitling, Graphics, Premiere Pro, After Effects, Ai Tools, Media Management, Version Tracking, Creative Briefs, Collaboration, Problem Solving, Trend Awareness, Time Management, Communication, Adaptability
Specialization
Candidates should be confident in using Premiere Pro, After Effects, and AI tools, and have a good knowledge of English. They must be able to grasp creative briefs, adapt edits to brand style, and keep up with tools and trends.
Experience Required
Minimum 2 year(s)
Video Editor (Creator Services) at TheSoul Publishing
, , Brazil - Full Time
Skills Needed
Video Editing, Storytelling, Subtitling, Animation, Premiere Pro, After Effects, Ai Tools, Media Management, Version Tracking, Creative Briefs, Collaboration, Problem Solving, Trend Awareness, Time Management, Graphic Design, Audio Editing
Specialization
Candidates should be confident in using Premiere Pro, After Effects, and AI tools, with a good knowledge of English. They must also keep up with tools, trends, and formats while collaborating effectively.
Experience Required
Minimum 2 year(s)
Video Editor (Creator Services) at TheSoul Publishing
, , Peru - Full Time
Skills Needed
Video Editing, Storytelling, Subtitling, Animation, Premiere Pro, After Effects, Ai Tools, Media Management, Version Tracking, Creative Briefs, Collaboration, Problem Solving, Trend Awareness, Time Management, Graphic Design
Specialization
Candidates should be confident in using Premiere Pro, After Effects, and AI tools, and have a good knowledge of English. They must be able to grasp creative briefs, deliver accurate subtitles, and keep up with tools and trends.
Experience Required
Minimum 2 year(s)
Video Editor (Creator Services) at TheSoul Publishing
, , Argentina - Full Time
Skills Needed
Video Editing, Storytelling, Subtitling, Graphics, Premiere Pro, After Effects, Ai Tools, Media Management, Version Tracking, Creative Briefs, Collaboration, Problem Solving, Trend Awareness, Time Management, Communication, Adaptability
Specialization
Candidates should be confident in using Premiere Pro, After Effects, and AI tools, and have a good knowledge of English. They must also keep up with tools, trends, and formats while collaborating clearly and being responsive during work hours.
Experience Required
Minimum 2 year(s)
Video Editor (Creator Services) at TheSoul Publishing
, , Costa Rica - Full Time
Skills Needed
Video Editing, Storytelling, Subtitling, Graphics, Premiere Pro, After Effects, Ai Tools, Media Management, Version Tracking, Compliance, Collaboration, Creativity, Problem Solving, Trend Awareness, Communication, Time Management
Specialization
Candidates should be confident in using Premiere Pro, After Effects, and AI tools, and have good knowledge of English. They must be able to meet timelines, flag delays, and resolve issues quickly while collaborating clearly during work hours.
Experience Required
Minimum 2 year(s)
Member Services Representative at YBC
, , - Full Time
Skills Needed
Customer Service, Sales, Communication, Interpersonal Skills, Data Entry, Cash Handling, Fitness Knowledge, Conflict Resolution, Team Collaboration, First Aid, Crm Systems, Microsoft Office, Member Engagement, Program Promotion, Safety Compliance, Training
Specialization
Candidates must have a current Emergency First Aid with CPR-C & AED certificate and at least one year of experience in customer service and sales. Proficiency in computer systems, excellent communication skills, and a high school diploma or equivalent are also required.
Patient Services Representative at Balance Health
Santa Monica, California, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Organizational Skills, Problem Solving Skills, Computer Skills, Medical Terminology, Scheduling, Call Handling, Patient Interaction, Adaptability, Independence, Attention To Detail, Follow Up, Documentation, Prioritization, Sensitivity
Specialization
Candidates must have strong computer skills and the ability to communicate sensitively with patients. A minimum of a high school diploma and 1+ years of customer service experience is required, with healthcare experience preferred.
Insurance Services, Sr. Analyst at American Honda Finance Corp.
Irving, Texas, United States - Full Time
Skills Needed
Insurance, Financial Services, Automotive Industry, Customer Experience, Communication, Powerpoint, Time Management, Organizational Ability, Attention To Detail, Interpersonal Skills, Verbal Communication, Written Communication, Problem Solving, Analytical Skills, Business Acumen, Ms Excel
Specialization
Candidates must have a BA/BS degree in a relevant field and at least 5 years of experience in insurance or financial services. A solid understanding of the automotive industry and excellent communication skills are also required.
Experience Required
Minimum 5 year(s)
Float Phlebotomy Services Tech at Emory Healthcare
Atlanta, Georgia, United States - Full Time
Skills Needed
Phlebotomy, Customer Service, Venipuncture, Specimen Collection, Infection Control, Computer Skills, Teamwork, Quality Improvement, Training, Clerical Duties, Emergency Orders, Preventive Maintenance, Problem Solving, Medical Terminology, Flexibility, Communication
Specialization
Candidates must have a high school diploma or equivalent, with a preference for 2 years of relevant phlebotomy experience and a phlebotomy certificate. Basic computer skills and reliable transportation are required, along with the ability to work at various locations and shifts.
Experience Required
Minimum 2 year(s)
Patient Services Representative at Motion MSK
Largo, Florida, United States - Full Time
Skills Needed
Patient Centered Mindset, Compassion, Empathy, Attention To Detail, Team Collaboration, Administrative Support, Billing, Insurance Verification, Appointment Management, Records Management, Clinic Operations, Communication Skills, Proactive, Self Motivated, Tech Savvy, Medical Terminology
Specialization
Candidates should have a patient-first mindset and experience in a medical office or similar role. Attention to detail and the ability to work collaboratively in a fast-paced environment are essential.
Conference Services Coordinator at Accor
Scottsdale, Arizona, United States - Full Time
Skills Needed
Communication Skills, Interpersonal Skills, Problem Solving, Reliability, Attention To Detail
Specialization
Candidates must be computer literate and possess excellent written and verbal communication skills. Strong interpersonal skills and the ability to remain calm under pressure are essential.
Residential Services Assistant at Durham University
Durham, England, United Kingdom - Full Time
Skills Needed
Communication Skills, Digital Skills, Numeracy Skills, Literacy Skills, Teamwork, Time Management, Instruction Following, Health And Safety Awareness, Interest In Building Services
Specialization
Candidates should demonstrate good communication skills, basic digital literacy, and experience working in a team. An interest in building services and the ability to follow health and safety guidelines are also important.
Technicien multi-services - F/H at Eurofeu
Bourges, Centre-Val de Loire, France - Full Time
Skills Needed
Customer Service, Maintenance, Technical Knowledge, Problem Solving, Regulatory Compliance, Inventory Management, Communication, Teamwork
Specialization
Candidates should have a strong willingness to contribute to the agency's success and possess technical skills relevant to fire safety. A CAP AVAE certification and CACES for forklift operation are considered advantageous.
RN/LPN (PRN) - Health Services at Westminster Canterbury Lynchburg
Lynchburg, Virginia, United States - Full Time
Skills Needed
Nursing Care, Resident Care, Medication Administration, Emergency Response, Care Coordination, Data Analysis, Nursing Care Plans, Patient Evaluation, Infection Control, Communication, Team Collaboration, Safety Practices, Supportive Environment, Treatment Monitoring, Goal Setting
Specialization
A valid RN or LPN license for the state of Virginia is required. The position also emphasizes adherence to infection control practices, including vaccination requirements.
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