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Patient Services Representative at UPMC
Seven Fields, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Medical Terminology, Financial Advocacy, Appointment Scheduling, Insurance Verification, Hipaa Compliance, Self Arrival Technology, Administrative Duties, Service Recovery, Payment Collection, Patient Registration, Biometrics, Communication Skills, Problem Solving, Technology Promotion, Follow Up
Specialization
A high school diploma or equivalent is required, along with preferred experience in medical billing or customer service. Knowledge of medical terminology and experience with health records systems are also preferred.
Experience Required
Minimum 2 year(s)
Professional Services Engineer at NICE
Pune, maharashtra, India - Full Time
Skills Needed
Technical Implementation, Ai, Llm, Bot Builder, Conversational Ai, Nlu, Crm Integrations, Apis, Project Management, Business Consulting, Leadership, Customer Handling, Analytical Mindset, Interpersonal Skills, Innovative Technologies, Accountability, Professional Communication
Specialization
Candidates should have a bachelor's degree in a technical or business field or equivalent work experience, along with 2+ years of professional experience, preferably in digital channels or AI software applications. Proven expertise in technical configuration, CRM integrations, and contact center technologies is required.
Experience Required
Minimum 2 year(s)
Treasury Services Sales Officer at Georgia Banking Company
Atlanta, Georgia, United States - Full Time
Skills Needed
Sales, Relationship Management, Customer Service, Treasury Management, Consultative Selling, Financial Statement Analysis, Risk Management, Negotiation Skills, Presentation Skills, Cross Selling, Communication Skills, Team Collaboration, Problem Solving, Client Experience, Deposit Services, Treasury Services
Specialization
An undergraduate degree is required, with a preference for CTP or other financial industry certifications. Candidates should have a minimum of five years of experience in a treasury management or commercial banking sales role.
Experience Required
Minimum 5 year(s)
Accounting Services Associate I at Conduent
Kochi, kerala, India - Full Time
Skills Needed
Accounting, Data Organizing, Coordination, Analytical Skills, Invoice Verification, Payment Issues, Check Requests, Problem Solving, Interpersonal Skills, Quality Guidelines, Standard Operating Procedures, Documentation Review, Productivity Targets, Escalation, Business Support, Technical Work
Specialization
The position requires basic operational or analytical skills and a limited understanding of accounting theories and practices. Candidates should have vocational training or equivalent experience, with no supervisory responsibilities.
Supervisor, Accounting Services at Conduent
Kochi, kerala, India - Full Time
Skills Needed
Accounting, Supervision, Problem Solving, Interpersonal Skills, Performance Management, Training, Hiring, Mentoring, Process Improvement, Team Coordination, Quality Assurance, Operational Management, Technical Expertise, Business Knowledge, Project Tracking, Communication
Specialization
The role requires broad technical expertise and industry knowledge, along with the ability to manage performance appraisals and training for employees. Candidates should have a comprehensive understanding of accounting processes and the ability to coordinate efforts across teams.
Experience Required
Minimum 5 year(s)
Supervisor, Accounting Services at Conduent
Kochi, kerala, India - Full Time
Skills Needed
Accounting, Team Management, Performance Appraisals, Problem Solving, Interpersonal Skills, Training, Hiring, Mentoring, Process Improvement, Operational Management, Technical Expertise, Business Coordination, Quality Assurance, Project Metrics, Employee Feedback, Policy Compliance
Specialization
The role requires broad technical expertise and industry knowledge, along with the ability to manage a team effectively. Candidates should have a comprehensive understanding of accounting processes and the ability to coordinate efforts across teams.
Experience Required
Minimum 5 year(s)
Accounting Services Associate I at Conduent
Kochi, kerala, India - Full Time
Skills Needed
Accounting, Data Organizing, Coordination, Analytical Skills, Invoice Verification, Payment Issues, Check Requests, Problem Solving, Interpersonal Skills, Quality Guidelines, Standard Operating Procedures, Documentation Review, Productivity Targets, Team Integration, Business Support, Technical Work
Specialization
The position requires basic operational or analytical skills and a limited understanding of accounting theories and practices. Candidates should have vocational training or equivalent experience.
Accounting Services Analyst II at Conduent
Bangalore, karnataka, India - Full Time
Skills Needed
Accounting, Project Management, Problem Solving, Interpersonal Skills, Data Analysis, Reporting, Reconciliation, Stakeholder Management
Specialization
A college or university degree is required, along with relevant expertise in accounting or a related field. The role requires knowledge and experience in the field, with the ability to solve routine problems and provide informal guidance to new team members.
Experience Required
Minimum 2 year(s)
Accounting Services Associate I at Conduent
Kochi, kerala, India - Full Time
Skills Needed
Accounting, Data Organizing, Coordination, Analytical Skills, Invoice Verification, Payment Issues, Check Requests, Quality Guidelines, Standard Operating Procedures, Problem Solving, Interpersonal Skills, Productivity Targets, Documentation Review, Escalation, Business Support, Technical Work
Specialization
The position requires basic operational or analytical skills and a limited understanding of accounting theories and practices. Close supervision is provided, and the role adheres to defined procedures and quality guidelines.
Accounting Services Associate I at Conduent
Kochi, kerala, India - Full Time
Skills Needed
Accounting, Data Organizing, Coordination, Analytical Skills, Invoice Verification, Payment Issues, Check Requests, Problem Solving, Interpersonal Skills, Quality Guidelines, Standard Operating Procedures, Documentation Review, Productivity Targets, Escalation, Business Support, Technical Work
Specialization
The position requires basic operational or analytical skills and a limited understanding of accounting theories and practices. Candidates should have vocational training or equivalent experience, with no supervisory responsibilities.
Customer Services Specialist I at CME Group Inc Canada
, , United Kingdom - Full Time
Skills Needed
Basic Computer Knowledge, Problem Determination, Password Resets, Hardware Troubleshooting, Software Distribution, Customer Support, Technical Problem Solving, Help Desk Systems, Authentication, Entitlement Credentials, Common Software Knowledge, Common Customer Issues, Remote Connectivity, Diagnostics Support, License Tracking, Security Questions
Specialization
The position requires basic computer knowledge and A Levels in computing. The role involves providing first level support for hardware and software issues.
Plumber-WT Engineering Services at Trillium Health Partners
Etobicoke, Ontario, Canada - Full Time
Skills Needed
Plumbing, Refrigeration, Hvac, Electricity, Mechanics, Cad, Blueprint Reading, Decision Making, Communication, Teamwork, Flexibility, Initiative, Attendance, Cross Site Work
Specialization
Candidates must have a minimum grade 12 education and a current Province of Ontario Skilled Trade license in Plumbing. Completion of an Apprenticeship program is required, along with the ability to work independently and communicate effectively.
Experience Required
Minimum 2 year(s)
Patient Services Representative at Cornerstone Family Healthcare
Newburgh, New York, United States - Full Time
Skills Needed
Customer Service, Appointment Scheduling, Insurance Verification, Documentation, Payment Collection, Bilingual Communication, Sliding Fee Scale Knowledge, Clerical Skills
Specialization
A high school diploma or equivalent is required, along with at least one year of clerical experience preferred. Bilingual skills and schedule flexibility are necessary.
Lead Food Services Team Member at Pilot Company
Aurora, Oregon, United States - Full Time
Skills Needed
Operational Support, Supervision, Food Safety, Cash Handling, Team Direction, Training, Cleaning Processes, Labor Monitoring, Customer Service, Suggestive Selling, Marketing Compliance, Hospitality Standards, Safety Policies, Dress Code Adherence, Shift Planning, Task Follow Up
Specialization
The job does not specify particular educational requirements or years of experience, but it implies a need for basic operational and supervisory skills. Candidates should be able to assist in training and adhere to various policies and standards.
Legal Advocacy Services Manager at YWCA Clark County
Vancouver, Washington, United States - Full Time
Skills Needed
Legal Advocacy, Social Justice, Project Management, Crisis Management, Problem Solving, Communication, Team Leadership, Bilingual, Trauma Informed Care, Racial Equity, Court Processes, Advocacy, Training, Outreach, Confidentiality, Data Entry
Specialization
Candidates must have a high school diploma and a minimum of 50 hours of training on sexual assault issues within the past three years. Experience in providing advocacy and legal advocacy services, as well as knowledge of court processes, is required.
Experience Required
Minimum 2 year(s)
Financial Services Associate I at CBI Bank Trust
Washington, Iowa, United States - Full Time
Skills Needed
Self Motivated, Customer Relationships, Organized, Detail Oriented, Good Oral Communication, Professional Appearance, Pleasant, Courteous, Good Listener, Sales Process Initiation
Specialization
Candidates must have a satisfactory record of work performance and the ability to work a flexible schedule. Post high school education or one year in banking or a related field is preferred.
Patient Services Representative at Cornerstone Family Healthcare
Newburgh, New York, United States - Full Time
Skills Needed
Patient Registration, Insurance Verification, Customer Service, Appointment Scheduling, Payment Collection, Confidentiality, Bilingual, Documentation, Referral Management, Hipaa Compliance, Communication, Problem Solving, Time Management, Attention To Detail, Flexibility, Teamwork
Specialization
A high school diploma or equivalency is required, and experience as a Patient Services Representative is preferred. Bilingual skills in English and Spanish are also necessary, along with flexibility in scheduling.
Patient Services Representative at Cornerstone Family Healthcare
Newburgh, New York, United States - Full Time
Skills Needed
Customer Service, Appointment Scheduling, Insurance Verification, Payment Collection, Documentation Management, Confidentiality, Bilingual, Communication, Time Management, Attention To Detail
Specialization
A high school diploma or equivalency is required, along with bilingual proficiency in English and Spanish. Candidates must be willing to travel to other sites for training and coverage.
Lead Food Services Team Member at Pilot Company
Bethlehem Township, New Jersey, United States - Full Time
Skills Needed
Operational Support, Supervision, Food Safety, Cash Handling, Team Direction, Training, Customer Service, Cleaning Processes, Labor Monitoring, Hospitality Standards, Suggestive Selling, Marketing Compliance, Safety Policies, Dress Code Standards, Shift Planning, Task Follow Up
Specialization
The job requires adherence to brand and operational processes, as well as the ability to assist in training team members. Candidates should be capable of monitoring labor usage and ensuring a safe working environment.
Patient Services Representative at UPMC
Lititz, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Patient Registration, Payment Collection, Appointment Scheduling, Insurance Verification, Financial Advocacy, Healthcare Navigation, Service Recovery, Medical Terminology, Office Administration, Biometrics, Hipaa Compliance, Technology Promotion, Communication, Problem Solving, Typing Skills
Specialization
A high school diploma or equivalent is required, along with preferred experience in medical billing or customer service. Knowledge of medical terminology and experience with health records systems like Medipac or Epic is also preferred.
Experience Required
Minimum 2 year(s)
Patient Services Representative at UPMC
Seven Fields, Pennsylvania, United States -
Full Time

Start Date

Immediate

Expiry Date

06 Mar, 26

Salary

0.0

Posted On

06 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Medical Terminology, Financial Advocacy, Appointment Scheduling, Insurance Verification, HIPAA Compliance, Self-Arrival Technology, Administrative Duties, Service Recovery, Payment Collection, Patient Registration, Biometrics, Communication Skills, Problem Solving, Technology Promotion, Follow-Up

Industry

Hospitals and Health Care

Description
UPMC Home Health is hiring a Full-Time Patient Services Representative. This position will report to Seven Fields for mandatory training. Following the training period, the position will have work-from-home flexibility! A Patient Services Representative is responsible for welcoming patients upon arrival, promoting the usage of new and emerging consumer-friendly technologies, educating patients on their copayments and financial obligations and collecting payments when applicable, scheduling subsequent appointments within the continuum of care, connecting patients to financial advocacy resources when appropriate, updating patient's demographics and insurance coverage information, and promoting an overall culture of service excellence. Patient Services Representative display strong customer service skills that ensure that patients and family members have the desired UPMC Experience at UPMC physician practices, hospitals, and outpatient surgery departments. Responsibilities: Help patients navigate the healthcare system by providing clear and understandable instructions. Provides follow-up to unresolved patient questions or needs to ensure the appropriate continuity of care. Assist with administrative duties in the office including but not limited to scanning of medical records and faxing Guide patient through use of self-arrival technology or check-in patient at desk depending on patient preference Schedule or connect patient to resources to schedule for ancillary services at checkout Understands the principles of service recovery and is both empowered and responsible for taking appropriate action to recover from service that does not meet the expectation of the UPMC Experience. Assist patients in education of financial responsibility and connect them to advocacy resources as needed Obtain signature of patient or family member for consent to treatment and financial responsibility following the Health Insurance Portability and Accountability Act (HIPAA) rules and regulations Confirm/verify insurance benefits with the appropriate carrier via online verification systems or telephone inquiries Promote MyUPMC patient portal and assist patients in registration when applicable Collect copayments and any other applicable patient payments at the point of service Provide a warm greeting for all patients Register patients in Biometrics (fingerprint recognition) program and explain benefits Confirm and/or update patient registration information at checkout Appropriately distribute / triage phone calls to other areas and / or clinical providers Schedule follow-up appointments within the practice at checkout Completion of high school graduate or equivalent is required. Experience with personal computer-based applications, other various office equipment and proficient typing skills are preferred. Two years of experience in a medical / billing / fiscal or customer service function is preferred. Knowledge of medical terminology is preferred. Prior experience with Medipac, Epic, or other health records systems is preferred. Licensure, Certifications, and Clearances: Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran
Responsibilities
The Patient Services Representative is responsible for welcoming patients, educating them on financial obligations, and scheduling appointments. They also assist with administrative duties and ensure a high level of customer service.
Patient Services Representative at UPMC
Seven Fields, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Medical Terminology, Financial Advocacy, Appointment Scheduling, Insurance Verification, Hipaa Compliance, Self Arrival Technology, Administrative Duties, Service Recovery, Payment Collection, Patient Registration, Biometrics, Communication Skills, Problem Solving, Technology Promotion, Follow Up
Specialization
A high school diploma or equivalent is required, along with preferred experience in medical billing or customer service. Knowledge of medical terminology and experience with health records systems are also preferred.
Experience Required
Minimum 2 year(s)
Professional Services Engineer at NICE
Pune, maharashtra, India - Full Time
Skills Needed
Technical Implementation, Ai, Llm, Bot Builder, Conversational Ai, Nlu, Crm Integrations, Apis, Project Management, Business Consulting, Leadership, Customer Handling, Analytical Mindset, Interpersonal Skills, Innovative Technologies, Accountability, Professional Communication
Specialization
Candidates should have a bachelor's degree in a technical or business field or equivalent work experience, along with 2+ years of professional experience, preferably in digital channels or AI software applications. Proven expertise in technical configuration, CRM integrations, and contact center technologies is required.
Experience Required
Minimum 2 year(s)
Treasury Services Sales Officer at Georgia Banking Company
Atlanta, Georgia, United States - Full Time
Skills Needed
Sales, Relationship Management, Customer Service, Treasury Management, Consultative Selling, Financial Statement Analysis, Risk Management, Negotiation Skills, Presentation Skills, Cross Selling, Communication Skills, Team Collaboration, Problem Solving, Client Experience, Deposit Services, Treasury Services
Specialization
An undergraduate degree is required, with a preference for CTP or other financial industry certifications. Candidates should have a minimum of five years of experience in a treasury management or commercial banking sales role.
Experience Required
Minimum 5 year(s)
Accounting Services Associate I at Conduent
Kochi, kerala, India - Full Time
Skills Needed
Accounting, Data Organizing, Coordination, Analytical Skills, Invoice Verification, Payment Issues, Check Requests, Problem Solving, Interpersonal Skills, Quality Guidelines, Standard Operating Procedures, Documentation Review, Productivity Targets, Escalation, Business Support, Technical Work
Specialization
The position requires basic operational or analytical skills and a limited understanding of accounting theories and practices. Candidates should have vocational training or equivalent experience, with no supervisory responsibilities.
Supervisor, Accounting Services at Conduent
Kochi, kerala, India - Full Time
Skills Needed
Accounting, Supervision, Problem Solving, Interpersonal Skills, Performance Management, Training, Hiring, Mentoring, Process Improvement, Team Coordination, Quality Assurance, Operational Management, Technical Expertise, Business Knowledge, Project Tracking, Communication
Specialization
The role requires broad technical expertise and industry knowledge, along with the ability to manage performance appraisals and training for employees. Candidates should have a comprehensive understanding of accounting processes and the ability to coordinate efforts across teams.
Experience Required
Minimum 5 year(s)
Supervisor, Accounting Services at Conduent
Kochi, kerala, India - Full Time
Skills Needed
Accounting, Team Management, Performance Appraisals, Problem Solving, Interpersonal Skills, Training, Hiring, Mentoring, Process Improvement, Operational Management, Technical Expertise, Business Coordination, Quality Assurance, Project Metrics, Employee Feedback, Policy Compliance
Specialization
The role requires broad technical expertise and industry knowledge, along with the ability to manage a team effectively. Candidates should have a comprehensive understanding of accounting processes and the ability to coordinate efforts across teams.
Experience Required
Minimum 5 year(s)
Accounting Services Associate I at Conduent
Kochi, kerala, India - Full Time
Skills Needed
Accounting, Data Organizing, Coordination, Analytical Skills, Invoice Verification, Payment Issues, Check Requests, Problem Solving, Interpersonal Skills, Quality Guidelines, Standard Operating Procedures, Documentation Review, Productivity Targets, Team Integration, Business Support, Technical Work
Specialization
The position requires basic operational or analytical skills and a limited understanding of accounting theories and practices. Candidates should have vocational training or equivalent experience.
Accounting Services Analyst II at Conduent
Bangalore, karnataka, India - Full Time
Skills Needed
Accounting, Project Management, Problem Solving, Interpersonal Skills, Data Analysis, Reporting, Reconciliation, Stakeholder Management
Specialization
A college or university degree is required, along with relevant expertise in accounting or a related field. The role requires knowledge and experience in the field, with the ability to solve routine problems and provide informal guidance to new team members.
Experience Required
Minimum 2 year(s)
Accounting Services Associate I at Conduent
Kochi, kerala, India - Full Time
Skills Needed
Accounting, Data Organizing, Coordination, Analytical Skills, Invoice Verification, Payment Issues, Check Requests, Quality Guidelines, Standard Operating Procedures, Problem Solving, Interpersonal Skills, Productivity Targets, Documentation Review, Escalation, Business Support, Technical Work
Specialization
The position requires basic operational or analytical skills and a limited understanding of accounting theories and practices. Close supervision is provided, and the role adheres to defined procedures and quality guidelines.
Accounting Services Associate I at Conduent
Kochi, kerala, India - Full Time
Skills Needed
Accounting, Data Organizing, Coordination, Analytical Skills, Invoice Verification, Payment Issues, Check Requests, Problem Solving, Interpersonal Skills, Quality Guidelines, Standard Operating Procedures, Documentation Review, Productivity Targets, Escalation, Business Support, Technical Work
Specialization
The position requires basic operational or analytical skills and a limited understanding of accounting theories and practices. Candidates should have vocational training or equivalent experience, with no supervisory responsibilities.
Customer Services Specialist I at CME Group Inc Canada
, , United Kingdom - Full Time
Skills Needed
Basic Computer Knowledge, Problem Determination, Password Resets, Hardware Troubleshooting, Software Distribution, Customer Support, Technical Problem Solving, Help Desk Systems, Authentication, Entitlement Credentials, Common Software Knowledge, Common Customer Issues, Remote Connectivity, Diagnostics Support, License Tracking, Security Questions
Specialization
The position requires basic computer knowledge and A Levels in computing. The role involves providing first level support for hardware and software issues.
Plumber-WT Engineering Services at Trillium Health Partners
Etobicoke, Ontario, Canada - Full Time
Skills Needed
Plumbing, Refrigeration, Hvac, Electricity, Mechanics, Cad, Blueprint Reading, Decision Making, Communication, Teamwork, Flexibility, Initiative, Attendance, Cross Site Work
Specialization
Candidates must have a minimum grade 12 education and a current Province of Ontario Skilled Trade license in Plumbing. Completion of an Apprenticeship program is required, along with the ability to work independently and communicate effectively.
Experience Required
Minimum 2 year(s)
Patient Services Representative at Cornerstone Family Healthcare
Newburgh, New York, United States - Full Time
Skills Needed
Customer Service, Appointment Scheduling, Insurance Verification, Documentation, Payment Collection, Bilingual Communication, Sliding Fee Scale Knowledge, Clerical Skills
Specialization
A high school diploma or equivalent is required, along with at least one year of clerical experience preferred. Bilingual skills and schedule flexibility are necessary.
Lead Food Services Team Member at Pilot Company
Aurora, Oregon, United States - Full Time
Skills Needed
Operational Support, Supervision, Food Safety, Cash Handling, Team Direction, Training, Cleaning Processes, Labor Monitoring, Customer Service, Suggestive Selling, Marketing Compliance, Hospitality Standards, Safety Policies, Dress Code Adherence, Shift Planning, Task Follow Up
Specialization
The job does not specify particular educational requirements or years of experience, but it implies a need for basic operational and supervisory skills. Candidates should be able to assist in training and adhere to various policies and standards.
Legal Advocacy Services Manager at YWCA Clark County
Vancouver, Washington, United States - Full Time
Skills Needed
Legal Advocacy, Social Justice, Project Management, Crisis Management, Problem Solving, Communication, Team Leadership, Bilingual, Trauma Informed Care, Racial Equity, Court Processes, Advocacy, Training, Outreach, Confidentiality, Data Entry
Specialization
Candidates must have a high school diploma and a minimum of 50 hours of training on sexual assault issues within the past three years. Experience in providing advocacy and legal advocacy services, as well as knowledge of court processes, is required.
Experience Required
Minimum 2 year(s)
Financial Services Associate I at CBI Bank Trust
Washington, Iowa, United States - Full Time
Skills Needed
Self Motivated, Customer Relationships, Organized, Detail Oriented, Good Oral Communication, Professional Appearance, Pleasant, Courteous, Good Listener, Sales Process Initiation
Specialization
Candidates must have a satisfactory record of work performance and the ability to work a flexible schedule. Post high school education or one year in banking or a related field is preferred.
Patient Services Representative at Cornerstone Family Healthcare
Newburgh, New York, United States - Full Time
Skills Needed
Patient Registration, Insurance Verification, Customer Service, Appointment Scheduling, Payment Collection, Confidentiality, Bilingual, Documentation, Referral Management, Hipaa Compliance, Communication, Problem Solving, Time Management, Attention To Detail, Flexibility, Teamwork
Specialization
A high school diploma or equivalency is required, and experience as a Patient Services Representative is preferred. Bilingual skills in English and Spanish are also necessary, along with flexibility in scheduling.
Patient Services Representative at Cornerstone Family Healthcare
Newburgh, New York, United States - Full Time
Skills Needed
Customer Service, Appointment Scheduling, Insurance Verification, Payment Collection, Documentation Management, Confidentiality, Bilingual, Communication, Time Management, Attention To Detail
Specialization
A high school diploma or equivalency is required, along with bilingual proficiency in English and Spanish. Candidates must be willing to travel to other sites for training and coverage.
Lead Food Services Team Member at Pilot Company
Bethlehem Township, New Jersey, United States - Full Time
Skills Needed
Operational Support, Supervision, Food Safety, Cash Handling, Team Direction, Training, Customer Service, Cleaning Processes, Labor Monitoring, Hospitality Standards, Suggestive Selling, Marketing Compliance, Safety Policies, Dress Code Standards, Shift Planning, Task Follow Up
Specialization
The job requires adherence to brand and operational processes, as well as the ability to assist in training team members. Candidates should be capable of monitoring labor usage and ensuring a safe working environment.
Patient Services Representative at UPMC
Lititz, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Patient Registration, Payment Collection, Appointment Scheduling, Insurance Verification, Financial Advocacy, Healthcare Navigation, Service Recovery, Medical Terminology, Office Administration, Biometrics, Hipaa Compliance, Technology Promotion, Communication, Problem Solving, Typing Skills
Specialization
A high school diploma or equivalent is required, along with preferred experience in medical billing or customer service. Knowledge of medical terminology and experience with health records systems like Medipac or Epic is also preferred.
Experience Required
Minimum 2 year(s)