COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors’ Community, and Therapy.
DESIGNATION : Admin Assistant (Home Therapy team)

QUALIFICATIONS

Requirements:

• Basic proficiency in Microsoft Word and Excel
• Able to write and send clear, professional emails
• Good communication skills
• Meticulous and resourceful
• Strong team player; works closely with therapists and centre managers
• Responsible, organised, and attentive to details

• Manage the onboarding process for new clients.
• Schedule staff visits to clients based on availability and requests.
• Handle client inquiries regarding services.
• Assist in addressing and resolving client complaints.
• Track attendance, invoicing, and subsidies for Home Rehab services.
• Ensure proper documentation and systematic filing of client information, including regular audits.
• Update required information on the ILTC portal.
• Manage debt collection by reminding clients of due payments and outstanding balances.
• Contribute to achieving departmental KPIs.
• Perform any other ad hoc tasks assigned by the management team.