SUPPORT WORKER (SUPPORTED ACCOMMODATION)

Position: Support Worker
Company: Eric Patrick Care Ltd
Contract Type: Zero Hours (Flexible Working)
Location: South East London and surrounding areas, United Kingdom
Salary: Competitive, based on experience
Hours: Flexible – day, evening, and occasional weekend work required
Start Date: Immediate start (subject to references and enhanced DBS)

ABOUT US:

Eric Patrick Care Ltd is a trusted provider of high-quality Supported Accommodation for young people aged 16 to 18. We are a person-centred service, regulated under the Supported Accommodation (England) Regulations 2023 and subject to inspection and oversight by Ofsted. Our mission is to empower young people to transition into independent living, develop life skills, and achieve positive outcomes in a safe and supportive environment.

JOB PURPOSE:

We are seeking compassionate and committed Support Workers to join our growing team. You will support young people in our accommodation settings, helping them build resilience, develop life skills, and work towards independence while ensuring their safety, wellbeing, and progress are prioritised.

KEY RESPONSIBILITIES:

• Build positive and trusting relationships with young people, based on respect and professional boundaries
• Provide emotional and practical support aligned with each young person’s support plan
• Promote the young person’s independence and development of key life skills (budgeting, cooking, cleaning, appointments, etc.)
• Ensure the safety and welfare of young people at all times, maintaining a safe and nurturing environment
• Complete clear, accurate, and timely records in line with Ofsted expectations and company policy
• Participate in key work sessions and contribute to support and pathway planning
• Communicate effectively with external professionals (e.g., social workers, IROs, education providers)
• Work flexibly, including evening and weekend shifts as required
• Follow all Eric Patrick Care Ltd safeguarding, confidentiality, and health & safety policies
• Adhere to the standards outlined in the Supported Accommodation (England) Regulations 2023
• Maintain compliance with Ofsted regulatory requirements, including safeguarding, recording, supervision, and staff conduct

PURPOSE OF THE ROLE:

To provide high-quality support to young people aged 16–18 in supported accommodation, ensuring their safety, promoting independence, and enabling positive transitions into adulthood, in full compliance with Ofsted and legal requirements.

MAIN DUTIES:

• Support Provision:
• Deliver individualised support in line with support and risk management plans
• Encourage participation in education, training, and employment
• Assist with daily living skills and emotional wellbeing
• Safeguarding:
• Be vigilant to signs of harm, abuse, or exploitation
• Follow safeguarding procedures and report concerns promptly
• Maintain a safe environment, free from harm and neglect
• Record Keeping & Compliance:
• Accurately record daily logs, incidents, and keywork sessions
• Ensure documentation meets Ofsted’s standards and internal policies
• Comply with GDPR and confidentiality standards
• Communication:
• Engage respectfully and professionally with young people, colleagues, and professionals
• Attend staff meetings and training sessions
• Support external inspections and audits (e.g., Ofsted)
• Health & Safety:
• Maintain a clean, safe, and hazard-free environment
• Conduct room checks and risk assessments as required
• Follow emergency procedures
• Professional Conduct:
• Act in accordance with Eric Patrick Care Ltd’s policies and values
• Maintain professional boundaries and ethics
• Participate in supervision and ongoing personal development

This role is governed by the:

• Children’s Homes (England) Regulations 2015 (where applicable)
• Supported Accommodation (England) Regulations 2023
• Ofsted Guidance for Supported Accommodation Providers (2023+)
• Children Act 1989 & 2004
• Equality Act 2010
• Working Time Regulations 1998 (Zero Hours