Job ID: 22261
Location: Singapore, SG
Area of interest: Operations
Job type: Regular Employee
Work style: Office Working
Opening date: 4 Mar 2025

PEOPLE & TALENT

• Lead through example and build culture within the Function and across frontline.
• Embed with in the team Agile and New Ways of Working.
• Ensure the provision of ongoing training and development of people and ensure that holders of all critical functions are suitably skilled and qualified for their roles.
• Appropriately certified and ensure a culture of Risk learning
• Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.
• Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.
• Encourage and promote an active training and learning environment to facilitate excellence in risk management, risk awareness, behaviours and accountability

RISK MANAGEMENT

• Support Country Credit Head to uphold the integrity of risk/return decisions, by challenging business and control function heads to demonstrate that risk origination and control decisions are properly informed and consistent with strategy and risk appetite.
• Support the CCH and CRO to shift the risk management to the frontline which in turn strengthening the organisation’s risk culture and accountability and reinforce the defence line up.
• Ensure risk identification, measurement and mitigating capabilities are built in the function which are objective, consistent and compliant with applicable regulations
• Assign Lending authorities only to suitable named individuals in line with their skills and judgment
• Obtain assurance regarding the effectiveness of all process and controls. Compliance with applicable laws and regulations.
• Develop a collaborative relationship with regulators, peer banks and fraud risk industry forums to help detect and mitigate fraud.
• Ensure all FRM policies and procedures in the country comply with Group Policies and Standards. Ensure proper and updated documentation in place for in-country policies and procedures.
• Ensure various fraud risks are being actively prevented and detected in a timely manner on an end-to-end basis
• Proactive in seeking regular assurance that areas of responsibility are performing to an acceptable risk and control standards
• Ensure that effective management response plans are in place to respond to extreme but plausible fraud scenarios in the country.
• Recommend changes to the process control environment or to business practices, where necessary, to reduce the level of fraud risk exposure to within the agreed appetite.
• Balance business performance delivery and cost management with risk and control matters to ensure that it does not materially threaten the Group, while remaining within risk appetite.

ABOUT STANDARD CHARTERED

We’re an international bank, nimble enough to act, big enough for impact. For more than 170 years, we’ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you’re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can’t wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you’ll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

ROLE SPECIFIC TECHNICAL COMPETENCIES

• Market Knowledge: – Awareness and understanding of the wider Fraud management aspects and market environment in which Standard Chartered Bank operates.
• Business Strategy and Model: – Awareness and understanding of business and that of peers in the industry
• Risk Management and Control: – The ability to identify, assess, monitor, control and mitigate risks to Standard Chartered Bank
• Governance, Oversight and Controls: – Strong leadership capabilities and management skills, with the ability to deliver effective controls within Fraud Risk Operations through both directly-managed and virtual team
• Regulatory Framework and Requirements: – Awareness and understanding of the regulatory framework in which the firm operates, and the regulatory requirements and expectations relevant to the role of Team Head, Fraud Risk Operations & Analytics.
• Non-technical skills: - Strong written / oral communication and influencing skills. Ability to create effective work relationships within and across functions & borders