POSITION TITLE: Volunteer Engagement Coordinator
DEPARTMENT: Administration
REPORTS TO: Director of Community & Parish Engagement
FLSA STATUS: Non-Exempt, 40 Hours, (Monday to Friday 8:00 a.m. to 5:00 p.m.
(Occasional travel, some weekends and evening work)
SALARY: $23.00-$25.00 per hour
BENEFITS: Catholic Charities offers a full line of benefits to select from medical, dental, and vision. Prescription
drugs, life insurance, cash-balance pension plan, 403(b), vacation, 15 holidays, and sick leave.
To apply for this position you need to complete this Application
ORGANIZATION PROFILE: Catholic Charities Diocese of San Diego was founded in 1919 to provide service to those in need, to be a witness to the scriptural values of mercy, to advocate for justice, and to call all people of goodwill to join in these efforts. The agency responds to the needs of the poor in two counties of the Roman Catholic Diocese San Diego and Imperial.

QUALIFICATIONS AND EXPERIENCE:

• Associate’s and/or relevant experience.
• Ability to quickly learn and share out about Catholic Charities services, resources, and programs.
• Ability to do research and obtain information on community resources, health, and social services systems in San Diego and Imperial County.
• Knowledge of volunteer recruitment, training, and retention models
• Excellent attention to detail, with the ability to maintain an important level of accuracy.
• A flexible, proactive approach to work includes the ability to prioritize and re-prioritize.
• Ability to work, plan and organize on own initiative.
• Ability to deal with sensitive information with discretion to maintain confidentiality and possess the skill to establish working relationships with community partners.
• Knowledge of/familiarity with/sensitivity to the cultural background of populations served by Catholic Charities.
• Ability to conduct oneself in a professional manner.
• Commitment to the mission and values associated with the agency and the program, including, social justice, respect for others, health, and well-being.
• Bilingual in English and Spanish (Preferred)
• Strong oral and written communication skills, including experience speaking publicly in diverse forums.
• Microsoft Office experience is required – Word, Excel, PowerPoint, and Outlook.

• Monitor and Record volunteer inquiries, screening, application forms, interviews, references, background checks, test or trials.
• Outreach, enhance and deliver interactive community presentations that engage parish volunteers, stakeholders with a specialized focus among parishes and Catholic schools to invest in our mission, provide formation education, and increase mission awareness and promote philanthropic giving.
• Support and coordinate parish and community outreach activities.
• Ensure designated program staff and volunteers are equipped for volunteer activities.
• Maintain accurate records of volunteer hours, activities, and impact for reporting and grant purposes. Generate regular reports on volunteer engagement and outreach efforts for management and stakeholders.
• Represent the organization at community events, fairs, and networking opportunities to promote volunteerism and our mission.
• Collaborate with the Marketing & Communications Team to utilize social media and other communication channels to enhance outreach efforts and engage the community.
• Recognize and appreciate the contributions of volunteers.
• Monitor and evaluate volunteer performance, providing feedback and recognition as appropriate.
• Maintain accurate and timely progress notes on all engagement activities.
• Manage projects and special assignments as needed.
• Demonstrated ability to exercise sound judgment, make prompt independent decisions, and communicate effectively in a timely manner.
• Prioritization and management of multiple responsibilities simultaneously, including schedules, records, and event logistics.
• Passion for understanding the needs and concerns of volunteers and the community.
• Demonstrates cultural and spiritual sensitivity toward individuals of diverse cultural and faith backgrounds.
• Skilled in working collaboratively and influencing stakeholders from various departments and levels of the organization.
• Maintain a very high standard of confidentiality on all matters related to CCDSD, including communications with individuals within or outside CCDSD.
• Perform other duties as assigned by the Director of Community & Parish Engagement and Chief Executive Officer.