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BPO Manager at NTT DATA
Chennai, tamil nadu, India - Full Time
Skills Needed
Strategic Forecasting, Erlang C, Statistical Models, Ai Integration, Shift Management, Automated Management, Absenteeism Prediction, Wfm Platforms, Sql, Python, R, Bi Tools, Labor Cost Reduction, Cx Metrics
Specialization
Candidates should have over 10 years of experience in workforce management, with at least 4 years in a supervisory role. Mastery of WFM platforms and advanced analytical skills in SQL, Python, or R are essential.
Experience Required
Minimum 10 year(s)
Coordination of Benefits Associate at NTT DATA
Plano, Texas, United States - Full Time
Skills Needed
Coordination Of Benefits, Medical Claims, Eligibility Experience, Insurance Verification, Regulatory Compliance, Hipaa, Microsoft Office, Windows Pc Applications, Internet Research, Outbound Calling, Data Entry, Quality Standards, Productivity Standards, Process Improvement, Relationship Building, Workflow Facilitation
Specialization
Candidates must have a high school diploma or equivalent and at least 3 years of medical claims or eligibility experience. Proficiency in Microsoft Office and the ability to type 40 WPM are also required.
Experience Required
Minimum 5 year(s)
Systems Integration Specialist Advisor at NTT DATA
Bengaluru, karnataka, India - Full Time
Skills Needed
Camunda Bpm, Java, Spring Boot, Rest Apis, Kafka, Bpmn 2.0, Dmn, Cmmn, Sql, Nosql, Agile, Jira, Confluence, Ci/Cd, Aws, Azure
Specialization
4-8 years of overall IT experience with a minimum of 2+ years in Camunda BPM development. Hands-on expertise in Java, Spring Boot, and Kafka-based messaging is required.
Experience Required
Minimum 5 year(s)
Systems Integration Specialist Advisor at NTT DATA
Bengaluru, karnataka, India - Full Time
Skills Needed
Systems Integration, Hybris Developer, Ai, Cloud, Security, Connectivity, Data Centers, Application Services, Consulting, Digital Infrastructure, Innovation, R&D, Client Success, Enterprise Scale Ai, Industry Solutions, Sustainable Digital Future
Specialization
Candidates should possess a strong background in systems integration and relevant technologies. Experience with Hybris development and a commitment to innovation and client success are essential.
Experience Required
Minimum 2 year(s)
Salesforce QA at NTT DATA
Hyderabad, Telangana, India - Full Time
Skills Needed
Salesforce, Qa, Test Plans, Test Cases, Test Scripts, Functional Testing, Regression Testing, Integration Testing, User Acceptance Testing, Performance Testing, Defect Tracking, Agile, Api Testing, Automation, Communication Skills, Problem Solving
Specialization
A Bachelor's degree in Computer Science or related field is required, along with 5-7 years of experience in testing Salesforce applications. Strong understanding of Salesforce functionalities and experience with test management tools is essential.
Experience Required
Minimum 5 year(s)
QA Manager at Applied Materials
Rehovot, Center District, Israel - Full Time
Skills Needed
Quality Assurance, Team Management, Recruitment, On Boarding, Training, Software Testing, Agile Methodology, Automation, Problem Solving, Leadership, Communication, Coaching, Mentoring, Technical Capabilities, Quality Improvement, Kpi Monitoring
Specialization
Candidates should have a BA, BSc, or practical engineering degree in a scientific field, along with strong leadership and communication skills. Proven experience in leading quality policies and methodologies, as well as familiarity with testing and agile methodologies, is required.
Experience Required
Minimum 5 year(s)
Deep Learning Expert at Applied Materials
Rehovot, Center District, Israel - Full Time
Skills Needed
Deep Learning, Ai Methods, Model Monitoring, Computer Vision, Python, Pytorch, Model Deployment, Benchmarking, Performance Tuning, Collaboration, Data Augmentation, Training Strategies, Apis, Documentation, Stakeholder Engagement, Visualizations
Specialization
Candidates should have an M.Sc. or Ph.D. in a relevant field and 5-8+ years of experience in building deep learning solutions. Strong proficiency in Python and deep learning frameworks, particularly PyTorch, is essential.
Experience Required
Minimum 5 year(s)
Staff Engineer Component Verification at Infineon Technologies AG Australia
Malacca City, Malacca, Malaysia - Full Time
Skills Needed
Electrical Engineering, Electronics Engineering, Semiconductor Technologies, Microelectronics, Post Silicon Verification, Validation, Lab Equipment Handling, Measurement Technologies, Mosfet Technologies, Data Processing, Statistical Data Analysis, Interpersonal Communication, Problem Solving, Teamwork, Training
Specialization
Candidates should have a Bachelor’s Degree in Engineering and a minimum of 3 years of experience in the semiconductor industry, preferably with post-silicon Component Verification experience. Knowledge in electrical and electronics engineering, lab equipment handling, and measurement technologies is essential.
Experience Required
Minimum 2 year(s)
Business Operations - Wafer Operations at Applied Materials
Santa Clara, California, United States - Full Time
Skills Needed
Business Acumen, Technical Knowledge, Customer Service, Process Improvement, Analytical Skills, Silicon Wafer Knowledge
Specialization
A BS degree in a technology or business-related field is required, along with a minimum of 2 years of semiconductor industry experience. Candidates should possess strong communication skills and a working knowledge of semiconductor substrate specifications.
Experience Required
Minimum 2 year(s)
Field Service Engineer III (C3) - N. Phoenix, AZ. at Applied Materials
Phoenix, Arizona, United States - Full Time
Skills Needed
Field Service Engineering, Customer Liaison, Equipment Installation, Preventative Maintenance, Corrective Maintenance, Mechanical Aptitude, Electrical Systems, Hydraulic Systems, Pneumatics, Diagnostics, Communication Skills, Microsoft Excel, Microsoft Word, Microsoft Powerpoint, Safety Protocols, Technical Training
Specialization
Candidates must have an Associate degree or equivalent experience and 4-7 years in the semiconductor or equipment support industry. Strong mechanical aptitude and effective communication skills are essential.
Experience Required
Minimum 5 year(s)
[로버트보쉬코리아] HSE Specialist at Bosch Group
Sejong, , South Korea - Full Time
Skills Needed
Safety Management, Environmental Compliance, Health Regulations, Risk Assessment, Incident Investigation, Training Development, Communication Skills, Problem Solving, Collaboration, Iso Standards, Hse Regulations, Kpi Management, Waste Management, Auditing, Technical Advisory, Continuous Improvement
Specialization
Candidates should have over 7 years of experience in HSE roles within manufacturing or industrial environments. A strong understanding of safety regulations and international standards, along with relevant certifications, is required.
Experience Required
Minimum 10 year(s)
Seed Lab Coordinator at Apple
Mumbai, maharashtra, India - Full Time
Skills Needed
Process Management, Communication Skills, Cross Functional Collaboration, Inventory Management, Logistics, Data Analysis, Project Management, Organizational Skills, Critical Thinking, Creative Abilities, Teamwork, Relationship Building, Deadline Management, Software Proficiency, Confidential Project Experience, Ai Tools Proficiency
Specialization
Candidates should have 4+ years of related experience and advanced spreadsheet creation and maintenance expertise. Proficiency in English and the ability to travel up to 20% of the time are also required.
Experience Required
Minimum 5 year(s)
Medical Recs Coding & Transc. Sr. Assoc. at NTT DATA
Coimbatore, tamil nadu, India - Full Time
Skills Needed
Cpt Coding, Icd 9 Coding, Medical Billing, Radiology, Ivr, E/M, Ed, Windows Pc Applications, Communication, Flexibility, Overtime, Government Regulations, Protocols, Third Party Requirements, Software Tools
Specialization
Candidates must have at least 3 years of experience in medical coding and a mandatory coding certification. Additionally, they should have experience with Windows PC applications and the ability to communicate effectively in English.
Experience Required
Minimum 2 year(s)
Financial Manager at NTT DATA
Arlington, Virginia, United States - Full Time
Skills Needed
Financial Management, Contract Management, Market Research, Budgeting, Invoicing, Documentation, Project Management, Communication, Analysis, Team Support, Cost Estimation, Ethics Compliance, Performance Tracking, Presentation Skills, It Service Requests, Acquisition Strategy
Specialization
A Bachelor's degree in business, Information Technology, or Finance is required along with a minimum of 5 years of professional experience in finance. The candidate must also be able to obtain a Public Trust Clearance.
Experience Required
Minimum 5 year(s)
Systems Integration Senior Specialist at NTT DATA
Pune, maharashtra, India - Full Time
Skills Needed
Ux/Ui Design, Figma, Sketch, Adobe Xd, Invision, Ux Research, Interaction Design, Ui Design, User Centered Design, Information Architecture, Accessibility Standards, Data Interpretation, Communication Skills, Storytelling Skills
Specialization
Candidates should have over 5 years of professional UX/UI design experience and a strong portfolio showcasing their work. Proficiency in design and prototyping tools and a solid understanding of accessibility standards are essential.
Experience Required
Minimum 5 year(s)
Senior Manager / Director of Account Management at Cartwheel
Cambridge, Massachusetts, United States - Full Time
Skills Needed
Account Management, Customer Success, Renewal Sales, Team Leadership, Consultative Selling, Data Analysis, Forecasting, Performance Metrics, Process Improvement, Cross Functional Collaboration, Strategic Planning, Communication Skills, Problem Solving, Organizational Skills, Analytical Skills, Customer Centricity
Specialization
Candidates must have 7-10+ years of experience in Account Management or Customer Success, with a proven track record in managing client-facing teams. Experience in consultative selling methodologies and strong analytical skills are essential.
Experience Required
Minimum 10 year(s)
Desktop Support Technician at NTT DATA
Mahwah, New Jersey, United States - Full Time
Skills Needed
Desktop Support, Technical Problem Solving, Customer Satisfaction, Windows Operating System, Servicenow, Asset Management, Communication Skills, Technology Refresh, A+ Certification, Vip Support, Installation, Documentation, Mac Related Tasks, Quality Support, Technical Knowledge, Presentation Skills
Specialization
Candidates should have 3+ years of experience in end user and desktop support, particularly with the Windows operating system. A+ Certification is highly preferred, and the ability to lift items up to 50 lbs is required.
Experience Required
Minimum 2 year(s)
Financial Analysis Advisor at NTT DATA
Gurugram, haryana, India - Full Time
Skills Needed
Financial Analysis, Budgeting, Forecasting, Financial Modelling, Sap, Communication, Problem Solving, Attention To Detail, Leadership, Team Management, Accounting Principles, Data Privacy, Project Controlling, Revenue Recognition, Excel, Power Bi
Specialization
Candidates should have a bachelor's degree in finance or a related field, with 8+ years of experience in financial planning and analysis, including a business partnering role. Strong financial modelling skills and proficiency in SAP are essential, along with excellent communication and leadership abilities.
Experience Required
Minimum 10 year(s)
Desktop Support Technician at NTT DATA
Franklin Furnace, Ohio, United States - Full Time
Skills Needed
Desktop Support, Technical Support, Customer Service, Windows Operating System, Troubleshooting, Communication Skills, Interpersonal Skills, Installation, Maintenance, Repair, Imaging, Deployment, Hardware, Software Installation, Break Fix, Team Collaboration
Specialization
Candidates must have 3+ years of desktop/technical support experience and an A+ Certification. A proven customer service background and knowledge of the Windows Operating System are also required.
Experience Required
Minimum 2 year(s)
TEMP BPO Senior Representative at NTT DATA
Plano, Texas, United States - Full Time
Skills Needed
Provider Transactions, Policy Compliance, Phi Security, Technical Skills, Internal Operations, Workflow Facilitation, Regulations Knowledge, Process Improvement, Complex Problem Solving, Provider Data Management, Claims Processing, Provider Credentialing, Appian, Servicenow, Microsoft Office, Typing Skills
Specialization
Candidates must have a high school diploma or equivalent and at least 3 years of experience in healthcare processing, preferably in Provider Data Management or Claims. Proficiency in Microsoft Office and experience with Appian or ServiceNow are also preferred.
Experience Required
Minimum 2 year(s)
BPO Manager at NTT DATA
Chennai, tamil nadu, India -
Full Time


Start Date

Immediate

Expiry Date

14 Apr, 26

Salary

0.0

Posted On

14 Jan, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Strategic Forecasting, Erlang-C, Statistical Models, AI Integration, Shift Management, Automated Management, Absenteeism Prediction, WFM Platforms, SQL, Python, R, BI Tools, Labor Cost Reduction, CX Metrics

Industry

IT Services and IT Consulting

Description
1. Strategic Long-Term & Short-Term forecasting. Long-Term forecasting: Develop multi-year volume and headcount forecasts aligned with financial budgeting and business growth targets. Short-Term Forecasting: Oversee interval-level forecasting (daily/weekly) using Erlang-C and advanced statistical models to account for seasonality, marketing campaigns and external trends. AI Integration: Transition from manual spreadsheet-based forecasting to AI driven predictive models that incorporate external variables. Design and manage complex shift patterns across multiple geographics and time zones. Implement AI agents for automated intraday management, where the system automatically re-skills agents based on real time spikes. Develop a roadmap to move toward Self-Healing Schedules-where AI predicts absenteeism before it happens and suggest adjustments. Experience: 10+ years in WFM, with at least 4 years in a supervisor role. Technical tools: Mastery of WFM platforms (e.g., NICE IEX, Verint, Aspect or Genesis) Analytical Skills: Advanced SQL, Python, or R (for AI modeling) and proficiency in BI tools (Tableau/Power BI) Strategic Mindset: Proven track record of reducing labor costs while maintaining or improving CX metrics.
Responsibilities
The BPO Manager will oversee strategic long-term and short-term forecasting, including the development of volume and headcount forecasts. They will also implement AI-driven predictive models and manage complex shift patterns across multiple geographies.
BPO Manager at NTT DATA
Chennai, tamil nadu, India - Full Time
Skills Needed
Strategic Forecasting, Erlang C, Statistical Models, Ai Integration, Shift Management, Automated Management, Absenteeism Prediction, Wfm Platforms, Sql, Python, R, Bi Tools, Labor Cost Reduction, Cx Metrics
Specialization
Candidates should have over 10 years of experience in workforce management, with at least 4 years in a supervisory role. Mastery of WFM platforms and advanced analytical skills in SQL, Python, or R are essential.
Experience Required
Minimum 10 year(s)
Coordination of Benefits Associate at NTT DATA
Plano, Texas, United States - Full Time
Skills Needed
Coordination Of Benefits, Medical Claims, Eligibility Experience, Insurance Verification, Regulatory Compliance, Hipaa, Microsoft Office, Windows Pc Applications, Internet Research, Outbound Calling, Data Entry, Quality Standards, Productivity Standards, Process Improvement, Relationship Building, Workflow Facilitation
Specialization
Candidates must have a high school diploma or equivalent and at least 3 years of medical claims or eligibility experience. Proficiency in Microsoft Office and the ability to type 40 WPM are also required.
Experience Required
Minimum 5 year(s)
Systems Integration Specialist Advisor at NTT DATA
Bengaluru, karnataka, India - Full Time
Skills Needed
Camunda Bpm, Java, Spring Boot, Rest Apis, Kafka, Bpmn 2.0, Dmn, Cmmn, Sql, Nosql, Agile, Jira, Confluence, Ci/Cd, Aws, Azure
Specialization
4-8 years of overall IT experience with a minimum of 2+ years in Camunda BPM development. Hands-on expertise in Java, Spring Boot, and Kafka-based messaging is required.
Experience Required
Minimum 5 year(s)
Systems Integration Specialist Advisor at NTT DATA
Bengaluru, karnataka, India - Full Time
Skills Needed
Systems Integration, Hybris Developer, Ai, Cloud, Security, Connectivity, Data Centers, Application Services, Consulting, Digital Infrastructure, Innovation, R&D, Client Success, Enterprise Scale Ai, Industry Solutions, Sustainable Digital Future
Specialization
Candidates should possess a strong background in systems integration and relevant technologies. Experience with Hybris development and a commitment to innovation and client success are essential.
Experience Required
Minimum 2 year(s)
Salesforce QA at NTT DATA
Hyderabad, Telangana, India - Full Time
Skills Needed
Salesforce, Qa, Test Plans, Test Cases, Test Scripts, Functional Testing, Regression Testing, Integration Testing, User Acceptance Testing, Performance Testing, Defect Tracking, Agile, Api Testing, Automation, Communication Skills, Problem Solving
Specialization
A Bachelor's degree in Computer Science or related field is required, along with 5-7 years of experience in testing Salesforce applications. Strong understanding of Salesforce functionalities and experience with test management tools is essential.
Experience Required
Minimum 5 year(s)
QA Manager at Applied Materials
Rehovot, Center District, Israel - Full Time
Skills Needed
Quality Assurance, Team Management, Recruitment, On Boarding, Training, Software Testing, Agile Methodology, Automation, Problem Solving, Leadership, Communication, Coaching, Mentoring, Technical Capabilities, Quality Improvement, Kpi Monitoring
Specialization
Candidates should have a BA, BSc, or practical engineering degree in a scientific field, along with strong leadership and communication skills. Proven experience in leading quality policies and methodologies, as well as familiarity with testing and agile methodologies, is required.
Experience Required
Minimum 5 year(s)
Deep Learning Expert at Applied Materials
Rehovot, Center District, Israel - Full Time
Skills Needed
Deep Learning, Ai Methods, Model Monitoring, Computer Vision, Python, Pytorch, Model Deployment, Benchmarking, Performance Tuning, Collaboration, Data Augmentation, Training Strategies, Apis, Documentation, Stakeholder Engagement, Visualizations
Specialization
Candidates should have an M.Sc. or Ph.D. in a relevant field and 5-8+ years of experience in building deep learning solutions. Strong proficiency in Python and deep learning frameworks, particularly PyTorch, is essential.
Experience Required
Minimum 5 year(s)
Staff Engineer Component Verification at Infineon Technologies AG Australia
Malacca City, Malacca, Malaysia - Full Time
Skills Needed
Electrical Engineering, Electronics Engineering, Semiconductor Technologies, Microelectronics, Post Silicon Verification, Validation, Lab Equipment Handling, Measurement Technologies, Mosfet Technologies, Data Processing, Statistical Data Analysis, Interpersonal Communication, Problem Solving, Teamwork, Training
Specialization
Candidates should have a Bachelor’s Degree in Engineering and a minimum of 3 years of experience in the semiconductor industry, preferably with post-silicon Component Verification experience. Knowledge in electrical and electronics engineering, lab equipment handling, and measurement technologies is essential.
Experience Required
Minimum 2 year(s)
Business Operations - Wafer Operations at Applied Materials
Santa Clara, California, United States - Full Time
Skills Needed
Business Acumen, Technical Knowledge, Customer Service, Process Improvement, Analytical Skills, Silicon Wafer Knowledge
Specialization
A BS degree in a technology or business-related field is required, along with a minimum of 2 years of semiconductor industry experience. Candidates should possess strong communication skills and a working knowledge of semiconductor substrate specifications.
Experience Required
Minimum 2 year(s)
Field Service Engineer III (C3) - N. Phoenix, AZ. at Applied Materials
Phoenix, Arizona, United States - Full Time
Skills Needed
Field Service Engineering, Customer Liaison, Equipment Installation, Preventative Maintenance, Corrective Maintenance, Mechanical Aptitude, Electrical Systems, Hydraulic Systems, Pneumatics, Diagnostics, Communication Skills, Microsoft Excel, Microsoft Word, Microsoft Powerpoint, Safety Protocols, Technical Training
Specialization
Candidates must have an Associate degree or equivalent experience and 4-7 years in the semiconductor or equipment support industry. Strong mechanical aptitude and effective communication skills are essential.
Experience Required
Minimum 5 year(s)
[로버트보쉬코리아] HSE Specialist at Bosch Group
Sejong, , South Korea - Full Time
Skills Needed
Safety Management, Environmental Compliance, Health Regulations, Risk Assessment, Incident Investigation, Training Development, Communication Skills, Problem Solving, Collaboration, Iso Standards, Hse Regulations, Kpi Management, Waste Management, Auditing, Technical Advisory, Continuous Improvement
Specialization
Candidates should have over 7 years of experience in HSE roles within manufacturing or industrial environments. A strong understanding of safety regulations and international standards, along with relevant certifications, is required.
Experience Required
Minimum 10 year(s)
Seed Lab Coordinator at Apple
Mumbai, maharashtra, India - Full Time
Skills Needed
Process Management, Communication Skills, Cross Functional Collaboration, Inventory Management, Logistics, Data Analysis, Project Management, Organizational Skills, Critical Thinking, Creative Abilities, Teamwork, Relationship Building, Deadline Management, Software Proficiency, Confidential Project Experience, Ai Tools Proficiency
Specialization
Candidates should have 4+ years of related experience and advanced spreadsheet creation and maintenance expertise. Proficiency in English and the ability to travel up to 20% of the time are also required.
Experience Required
Minimum 5 year(s)
Medical Recs Coding & Transc. Sr. Assoc. at NTT DATA
Coimbatore, tamil nadu, India - Full Time
Skills Needed
Cpt Coding, Icd 9 Coding, Medical Billing, Radiology, Ivr, E/M, Ed, Windows Pc Applications, Communication, Flexibility, Overtime, Government Regulations, Protocols, Third Party Requirements, Software Tools
Specialization
Candidates must have at least 3 years of experience in medical coding and a mandatory coding certification. Additionally, they should have experience with Windows PC applications and the ability to communicate effectively in English.
Experience Required
Minimum 2 year(s)
Financial Manager at NTT DATA
Arlington, Virginia, United States - Full Time
Skills Needed
Financial Management, Contract Management, Market Research, Budgeting, Invoicing, Documentation, Project Management, Communication, Analysis, Team Support, Cost Estimation, Ethics Compliance, Performance Tracking, Presentation Skills, It Service Requests, Acquisition Strategy
Specialization
A Bachelor's degree in business, Information Technology, or Finance is required along with a minimum of 5 years of professional experience in finance. The candidate must also be able to obtain a Public Trust Clearance.
Experience Required
Minimum 5 year(s)
Systems Integration Senior Specialist at NTT DATA
Pune, maharashtra, India - Full Time
Skills Needed
Ux/Ui Design, Figma, Sketch, Adobe Xd, Invision, Ux Research, Interaction Design, Ui Design, User Centered Design, Information Architecture, Accessibility Standards, Data Interpretation, Communication Skills, Storytelling Skills
Specialization
Candidates should have over 5 years of professional UX/UI design experience and a strong portfolio showcasing their work. Proficiency in design and prototyping tools and a solid understanding of accessibility standards are essential.
Experience Required
Minimum 5 year(s)
Senior Manager / Director of Account Management at Cartwheel
Cambridge, Massachusetts, United States - Full Time
Skills Needed
Account Management, Customer Success, Renewal Sales, Team Leadership, Consultative Selling, Data Analysis, Forecasting, Performance Metrics, Process Improvement, Cross Functional Collaboration, Strategic Planning, Communication Skills, Problem Solving, Organizational Skills, Analytical Skills, Customer Centricity
Specialization
Candidates must have 7-10+ years of experience in Account Management or Customer Success, with a proven track record in managing client-facing teams. Experience in consultative selling methodologies and strong analytical skills are essential.
Experience Required
Minimum 10 year(s)
Desktop Support Technician at NTT DATA
Mahwah, New Jersey, United States - Full Time
Skills Needed
Desktop Support, Technical Problem Solving, Customer Satisfaction, Windows Operating System, Servicenow, Asset Management, Communication Skills, Technology Refresh, A+ Certification, Vip Support, Installation, Documentation, Mac Related Tasks, Quality Support, Technical Knowledge, Presentation Skills
Specialization
Candidates should have 3+ years of experience in end user and desktop support, particularly with the Windows operating system. A+ Certification is highly preferred, and the ability to lift items up to 50 lbs is required.
Experience Required
Minimum 2 year(s)
Financial Analysis Advisor at NTT DATA
Gurugram, haryana, India - Full Time
Skills Needed
Financial Analysis, Budgeting, Forecasting, Financial Modelling, Sap, Communication, Problem Solving, Attention To Detail, Leadership, Team Management, Accounting Principles, Data Privacy, Project Controlling, Revenue Recognition, Excel, Power Bi
Specialization
Candidates should have a bachelor's degree in finance or a related field, with 8+ years of experience in financial planning and analysis, including a business partnering role. Strong financial modelling skills and proficiency in SAP are essential, along with excellent communication and leadership abilities.
Experience Required
Minimum 10 year(s)
Desktop Support Technician at NTT DATA
Franklin Furnace, Ohio, United States - Full Time
Skills Needed
Desktop Support, Technical Support, Customer Service, Windows Operating System, Troubleshooting, Communication Skills, Interpersonal Skills, Installation, Maintenance, Repair, Imaging, Deployment, Hardware, Software Installation, Break Fix, Team Collaboration
Specialization
Candidates must have 3+ years of desktop/technical support experience and an A+ Certification. A proven customer service background and knowledge of the Windows Operating System are also required.
Experience Required
Minimum 2 year(s)
TEMP BPO Senior Representative at NTT DATA
Plano, Texas, United States - Full Time
Skills Needed
Provider Transactions, Policy Compliance, Phi Security, Technical Skills, Internal Operations, Workflow Facilitation, Regulations Knowledge, Process Improvement, Complex Problem Solving, Provider Data Management, Claims Processing, Provider Credentialing, Appian, Servicenow, Microsoft Office, Typing Skills
Specialization
Candidates must have a high school diploma or equivalent and at least 3 years of experience in healthcare processing, preferably in Provider Data Management or Claims. Proficiency in Microsoft Office and experience with Appian or ServiceNow are also preferred.
Experience Required
Minimum 2 year(s)
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