Are you looking for something different? Sparkling Hill Resort is looking for an enthusiastic Sales & Event Coordinator. This brand-new role is a hybrid between on the floor, customer facing, fast-paced events and the analytical desk-based group sales.
Perfect for a hospitality professional who is looking to take that step off the floor but feels they might miss the action. We are looking for someone who wants a flexible schedule, is passionate about providing high quality event experiences to our valued guests and wants the challenge of group sales contracts and the organization of planning events. Schedules are dictated by what’s going on in the department with shifts ranging from 9am – 5pm, evenings and weekends so someone who can adapt to change and shift their gears is imperative.
In this role, every day is different, you could start your day at your desk, tailoring an event proposal for a group next year and then negotiating contract with a group next quarter, then onto the floor running a site tour for a prospective client after lunch followed by hosting a dinner for an in-house client, assisting our F&B team with the service and ensure the clients event is realized how you both have planned it.
Our small team in Group Sales & Events will oversee all aspects of their group from start to finish. Our team works together to ensure all events are a success with the goal of saying ‘Yes’ and exceeding guest expectations.
Did I mention there’s travel?! We attend several tradeshows and events a year so team members will have the opportunity to go out into the world and talk all about Sparkling Hill to prospective clients and guests.
If this sounds like your dream role, send a cover letter addressed to Rachel, telling her why and examples of how you have gone above and beyond to make a client happy.
Previous experience in hospitality service is a must!
Perks & Benefits:

Sparkling Hill team members get to enjoy a variety of perks & benefits which we provide as a thank you for hard work and dedication. Perks and benefits include:

• Deeply discounted room rates available to team members.
• Discounts on gift shop retail, food and spa treatments.
• Extended health benefits.
• Monthly employee incentives.
• Career growth opportunities in the form of promotions and department transfers to expand your knowledge and exposure to the industry.

The Group Sales & Events Coordinator responsibilities include:

• Respond to leads and inquiries in a timely manner.
• Create and manage proposals, contracts, and event orders.
• Work with clients to plan and coordinate their events.
• Share event details with all departments to ensure smooth execution.
• Keep files, schedules, and deadlines organized and up to date.
• Provide information about the resort’s services and packages.
• Build good relationships with clients through clear, friendly communication.
• Be present during events to assist and ensure everything goes as planned.
• Welcome group organizers, be the main contact and support them during their stay.
• Lead site tours for potential event clients.
• Other duties as required

Requirements:

• Post-Secondary School Degree/Diploma in Hospitality and Tourism or related field preferred.
• 2+ years of working experience in a hospitality service role.
• Banquet or Event execution experience.
• Hotel sales or front desk experience particularly with Maestro PMS is an asset but not required.
• Proficiency in Microsoft Office and must be comfortable learning new computer software.
• Displays advanced interpersonal, customer service and administrative skills.
• The ability to work well independently on several projects concurrently, and possess excellent communication, organizational, problem solving and creative thinking skills; attention to detail is imperative.
• Irregular hours as needed during high volume event season, and willingness to work flexible hours (weekends, & split days off mandatory with scheduled events.)
• Fluency in English, with excellent written and verbal communication skills. Second language, particularly French is an asset.
• Willingness to travel to attend trade shows and industry events.

• Respond to leads and inquiries in a timely manner.
• Create and manage proposals, contracts, and event orders.
• Work with clients to plan and coordinate their events.
• Share event details with all departments to ensure smooth execution.
• Keep files, schedules, and deadlines organized and up to date.
• Provide information about the resort’s services and packages.
• Build good relationships with clients through clear, friendly communication.
• Be present during events to assist and ensure everything goes as planned.
• Welcome group organizers, be the main contact and support them during their stay.
• Lead site tours for potential event clients.
• Other duties as require