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Program Management Sr. Manager - Vice President at Citi
Schaumburg, Illinois, United States - Full Time
Skills Needed
Program Management, Marketing Campaigns, Communication Skills, Team Management, Process Improvement, Budget Management, Stakeholder Collaboration, Strategic Thinking, Attention To Detail, Agile Marketing Techniques, Customer Acquisition, Governance, Compliance, Mentoring, Financial Services, Project Implementation
Specialization
Candidates should have 6-10 years of experience in program management, preferably in the credit card or financial services industry. A bachelor's degree is required, with a master's degree preferred, along with advanced program management skills.
Experience Required
Minimum 5 year(s)
Applications Development Programmer Analyst at Citi
Tampa, Florida, United States - Full Time
Skills Needed
Applications Development, Systems Analysis, Programming, Project Management, Risk Technology, User Support, Security Measures, Consulting, Problem Solving, Business Process Evaluation, Autonomy, Coaching, Feasibility Studies, Cost Estimates, Testing, Implementation
Specialization
Candidates should have 5-8 years of relevant experience in systems analysis and programming. A bachelor's degree or equivalent experience is required.
Experience Required
Minimum 5 year(s)
Controls Lead for Cash Management Operations at Citi
Budapest, Central Hungary, Hungary - Full Time
Skills Needed
Analytical Thinking, Business Acumen, Communication, Constructive Debate, Controls Assessment, Controls Lifecycle, Escalation Management, Issue Management, Risk Management, Stakeholder Management
Specialization
Candidates should have over 10 years of experience in controls, preferably in financial services, and a solid leadership track record. Strong communication skills and the ability to manage large projects in complex environments are essential.
Experience Required
Minimum 10 year(s)
Part-Time Teller (20 Hours), 21st and Irving Branch at Citi
San Francisco, California, United States - Full Time
Skills Needed
Banking Transactions, Cash Management, Customer Service, Sales Experience, Money Handling, Problem Solving, Communication Skills, Teamwork
Specialization
Previous relevant experience is preferred, along with demonstrated sales and customer service experience. Candidates should possess effective problem-solving and communication skills.
Ops Sup Analyst 2 - C10 at Citi
Chennai, tamil nadu, India - Full Time
Skills Needed
General Ledger Reconciliation, Research, Investigation, Training, Quality Monitoring, Process Improvement, Microsoft Office, Problem Solving, Communication Skills
Specialization
Candidates should have comprehensive knowledge of General Ledger processes and the ability to work unsupervised. Proficiency in Microsoft Office and strong communication skills are also required.
Experience Required
Minimum 2 year(s)
Strategic Ledger Transformation Program, Data Governance and Analytics Lead at Citi
Getzville, New York, United States - Full Time
Skills Needed
Data Governance, Analytics, Change Management, Strategic Planning, Problem Solving, Team Leadership, Communication, Data Analytics, Python, Sql, Ai/Ml, Knime, Risk Management, Stakeholder Management, Program Management, Delivery
Specialization
Candidates must have 15+ years of relevant experience, particularly in banking products and finance transformation programs. A Bachelor's degree is required, with a preference for a Master's degree.
Experience Required
Minimum 10 year(s)
Java Developer,Springboot,Microservices at Citi
Pune, maharashtra, India - Full Time
Skills Needed
Java, Springboot, Microservices, Data Analysis, Project Management, Analytical Thinking, Statistical Modeling, Interpersonal Skills, Verbal Communication, Written Communication, Problem Solving, Attention To Quality, Team Guidance, Diplomacy Skills, Industry Standards, Data Analytics
Specialization
Candidates should have 2-5 years of relevant experience and a Bachelor's degree or equivalent. Strong communication skills and knowledge of data analysis tools are essential.
Experience Required
Minimum 2 year(s)
Data Analyst with SQL and Power Builder at Citi
Chennai, tamil nadu, India - Full Time
Skills Needed
Sql, Power Builder, Applications Development, Testing, Debugging, Script Tools, Programming, Business Processes, System Processes, Industry Standards, Evaluative Judgements, Devops, Communication, Problem Solving, Code Writing, Technical Knowledge
Specialization
Candidates should have 3+ years of relevant experience and a bachelor's degree or equivalent. A comprehensive knowledge of specific business areas for application development and working knowledge of programming languages is required.
Experience Required
Minimum 2 year(s)
Technical Program Analyst APAC at Citi
Bengaluru, karnataka, India - Full Time
Skills Needed
Technical Knowledge, Leadership Skills, Business Analysis, System Processes, Process Improvement, Feasibility Studies, Cost Estimation, Application Systems, Problem Solving, Communication Skills, Organization Skills, Planning Skills, Analytical Skills
Specialization
A bachelor's degree or equivalent experience is required, along with previous relevant experience preferred. Candidates should demonstrate strong communication, organization, planning, and analytical skills.
Eq & Def Comp Lead Analyst, Vice President at Citi
Taguig, Metro Manila, Philippines - Full Time
Skills Needed
Equity Compensation, Deferred Compensation, Communication Skills, Diplomacy Skills, Technical Expertise, Process Improvement, Data Reconciliation, Customer Service, Compliance, Project Management, Collaboration, Problem Solving, Microsoft Office, Analytical Skills, Risk Assessment, Presentation Skills
Specialization
Candidates should have 6-10 years of experience and be proficient in Microsoft Office, particularly Excel. A bachelor's degree is required, with a master's degree preferred.
Experience Required
Minimum 5 year(s)
Business Analytics Analyst at Citi
Bengaluru, karnataka, India - Full Time
Skills Needed
Business Analytics, Data Analysis, Communication Skills, Process Improvement, Strategic Planning, Risk Assessment, Policy Formulation, Data Interpretation, Cross Functional Collaboration, Exploratory Data Analysis, Qualitative Analysis, Consumer Insights, Decision Strategies, Compliance, Ethical Judgment, Operational Policies
Specialization
Candidates should have 3-6 years of relevant experience and possess good communication skills to work with cross-functional teams. A bachelor's degree is required, with a master's degree preferred.
Experience Required
Minimum 2 year(s)
Business Analytics Analyst at Citi
Bengaluru, karnataka, India - Full Time
Skills Needed
Business Analytics, Data Analysis, Communication Skills, Process Improvement, Policy Formulation, Risk Assessment, Data Interpretation, Strategic Planning, Exploratory Data Analysis, Qualitative Analysis, Decision Strategies, Cross Functional Collaboration, Consumer Insights, Operational Policies, Trend Analysis, Compliance
Specialization
Candidates should have 2 to 4 years of relevant experience and possess good communication skills to work with cross-functional partners. A bachelor's degree or equivalent experience is required.
Experience Required
Minimum 2 year(s)
Community Mortgage Lending Officer SAFE Act - B11 - LAS VEGAS at Citi
Las Vegas, Nevada, United States - Full Time
Skills Needed
Customer Service, Financial Analysis, Lending Solutions, Risk Assessment, Relationship Management, Mortgage Sales, Community Loan Products, Fha/Va Loans, Conventional Loans, Regulatory Knowledge, Communication Skills, Team Collaboration, Networking, Self Motivation, Independent Work, Market Trends
Specialization
Candidates should have 2-5 years of relevant experience in residential mortgage lending and established relationships with diverse realtor organizations. Knowledge of community loan products and the ability to explain financial calculations are essential.
Experience Required
Minimum 2 year(s)
Regulatory Reporting Senior Analyst- Assistant Vice President at Citi
Mumbai, maharashtra, India - Full Time
Skills Needed
Regulatory Reporting, Financial Services, Data Analysis, Internal Controls, Problem Solving, Communication, Change Management, Business Acumen, Issue Management, Financial Acumen, Technical Problem Solving, Collaboration, Process Improvement, Risk Management, Stress Testing, Gaap Reporting
Specialization
Candidates should have 5+ years of experience in the financial services industry and regulatory reporting. A bachelor's degree in Finance, Accounting, or a related field is required.
Experience Required
Minimum 5 year(s)
Part-Time Universal Banker (20 Hours), Rockaway Branch at Citi
, New York, United States - Full Time
Skills Needed
Account Opening, Customer Service, Financial Transactions, Sales Opportunities, Complaint Resolution, Operational Controls, Communication Skills, Retail Banking
Specialization
1-3 years of relevant experience in Retail Banking or a similar field is required. Candidates must demonstrate clear written and verbal communication skills and possess a high school diploma or equivalent.
Advanced Cyber Defense Analyst at Citi
Budapest, Central Hungary, Hungary - Full Time
Skills Needed
Cyber Security, Security Operations Center, Threat Hunting, Incident Response, Risk Assessments, Threat Modelling, Network Traffic Investigation, Log Interpretation, Packet Captures, Email Threat Investigation, Advanced Threat Analysis, Cyber Security Incident Response, Web Programming, Shell Programming, Malware Analysis, Memory Analysis
Specialization
The candidate should have a relevant Cyber Security background, particularly in Security Operations Center, Threat Hunting, or Incident Response roles. A Bachelor's Degree or higher is preferred, along with critical thinking and analytical skills.
Experience Required
Minimum 2 year(s)
Regulatory Reporting Analyst at Citi
Mumbai, maharashtra, India - Full Time
Skills Needed
Regulatory Reporting, Data Analysis, Process Improvement, Stakeholder Collaboration, Data Quality, Root Cause Analysis, Documentation, Data Governance, Tts Products Knowledge, Analytical Skills, Compliance, Project Management, Attention To Detail, Data Integrity, Reporting Accuracy, Risk Mitigation
Specialization
Candidates should have 2-3 years of experience in regulatory reporting and data analytics, with a strong ability to collaborate with business and technology stakeholders. A bachelor's degree or equivalent experience is required, along with knowledge of TTS products and regulatory reporting.
Experience Required
Minimum 2 year(s)
Branch Manager, Encinitas Ca, Vice President at Citi
Encinitas, California, United States - Full Time
Skills Needed
Sales Planning, Coaching, Performance Development, Relationship Building, Portfolio Growth, Client Acquisition, Operational Controls, Staffing Optimization, Hiring Process, Budgeting, Policy Formulation, Analytic Skills, Communication Skills, Banking Experience, Sales Management, Mortgage Loan Originator
Specialization
Candidates should have 6-10 years of relevant experience, preferably in banking or the financial industry, along with sales management experience. A Bachelor's degree is required, and a Master's degree is preferred.
Experience Required
Minimum 5 year(s)
NAM HR Connect Inquiry Management Generalist at Citi
Heredia, , Costa Rica - Full Time
Skills Needed
Inquiry Management, Customer Service, Workday, Servicenow, Hr Knowledge, English Proficiency, Microsoft Office, Organization Skills, Time Management, Problem Solving, Decision Making, Communication Skills
Specialization
Previous experience in a contact center is desirable, along with knowledge in Workday, ServiceNow, and HR. Candidates should have intermediate to advanced English skills and proficiency in Microsoft Office.
VP - Payment Operations Lead - MUMBAI at Citi
Mumbai, maharashtra, India - Full Time
Skills Needed
Payment Operations, Team Management, Performance Evaluation, Budget Oversight, Issue Resolution, Workflow Standards, Trade Operations, Cash Operations, Process Implementation, Business Performance, Communication Skills, Analytical Skills, Training Development, Personnel Actions, Resource Allocation, Transaction Services
Specialization
Candidates should have 8-10 years of experience in a related senior-level role, particularly in trade and cash operations. A Bachelor's degree is required, with a Master's degree preferred.
Experience Required
Minimum 10 year(s)
Program Management Sr. Manager - Vice President at Citi
Schaumburg, Illinois, United States -
Full Time

Start Date

Immediate

Expiry Date

13 Mar, 26

Salary

0.0

Posted On

13 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Program Management, Marketing Campaigns, Communication Skills, Team Management, Process Improvement, Budget Management, Stakeholder Collaboration, Strategic Thinking, Attention to Detail, Agile Marketing Techniques, Customer Acquisition, Governance, Compliance, Mentoring, Financial Services, Project Implementation

Industry

Financial Services

Description
Manager accomplishes results through the management of professional team(s) and department(s). Contributes to standards around which others will operate. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Collaborates with Group Manager, business requestors, and team members to manage marketing campaign assignments. Provides day-to-day oversight and support for team members to ensure resources are balanced and appropriate to meet demand. As needed, maintains campaign oversight and management functions while driving toward campaign efficiencies, governance, and process adherence. Identifies process opportunities. Mentor team members and provide support and guidance specific to individual development plans Partners with group manager, business requestors and cross-functional teams to oversee execution plans to drive business results, ensuring controls and compliance. Identify program requirements, activities and manage implementation of projects as assigned, working with appropriate cross-functional teams to execute. Influence team members regarding efficiency and feasibility; recommend improvements to program design or production alternatives for more efficient use of marketing dollars. Provide thought leadership and direction to functional groups. Ensure programs are managed through completion on time and within budget. Collaborate with stakeholders and cross functional teams (requires ability to liaise with internal and external partners and/or vendors) to launch campaigns and projects as expected, with high degree of quality, within regulatory guidelines and achieving desired results. Works directly with marketing partners, financial teams and team members to understand program and project budget requirements. Represent business as needed for governance and audit reviews. 6-10 years of experience Experience in the credit card/financial services industry and Marketing preferred; i.e. customer acquisition, existing customer marketing campaigns, product upgrades, program launches. People management experience highly desirable. Advanced program management skills with focus on translating program needs into requirements and timelines, and ability to manage self and team members to drive execution and delivery against program objectives. Demonstrated ability to succeed in a fast-paced, rapidly changing, matrixed business environment. Ability to manage high-capacity workload and effectively plan, prioritize, assign and complete projects on time. Exceptional communication skills (verbal and written); able to articulate needs and influence based on the message versus relying on authority. Ability to think strategically, continuously looking for opportunities and efficiencies to meet evolving business needs. Excellent attention to detail; understanding of core marketing principles. Knowledge of automated solutions and agile marketing techniques to facilitate accelerated marketing timelines is highly desirable. Bachelor's/University degree, Master's degree preferred ------------------------------------------------------ For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Anticipated Posting Close Date: Dec 19, 2025 ------------------------------------------------------
Responsibilities
The Program Management Sr. Manager oversees professional teams and manages marketing campaign assignments, ensuring resources are balanced to meet demand. They provide thought leadership, manage program execution, and ensure compliance with regulatory guidelines.
Program Management Sr. Manager - Vice President at Citi
Schaumburg, Illinois, United States - Full Time
Skills Needed
Program Management, Marketing Campaigns, Communication Skills, Team Management, Process Improvement, Budget Management, Stakeholder Collaboration, Strategic Thinking, Attention To Detail, Agile Marketing Techniques, Customer Acquisition, Governance, Compliance, Mentoring, Financial Services, Project Implementation
Specialization
Candidates should have 6-10 years of experience in program management, preferably in the credit card or financial services industry. A bachelor's degree is required, with a master's degree preferred, along with advanced program management skills.
Experience Required
Minimum 5 year(s)
Applications Development Programmer Analyst at Citi
Tampa, Florida, United States - Full Time
Skills Needed
Applications Development, Systems Analysis, Programming, Project Management, Risk Technology, User Support, Security Measures, Consulting, Problem Solving, Business Process Evaluation, Autonomy, Coaching, Feasibility Studies, Cost Estimates, Testing, Implementation
Specialization
Candidates should have 5-8 years of relevant experience in systems analysis and programming. A bachelor's degree or equivalent experience is required.
Experience Required
Minimum 5 year(s)
Controls Lead for Cash Management Operations at Citi
Budapest, Central Hungary, Hungary - Full Time
Skills Needed
Analytical Thinking, Business Acumen, Communication, Constructive Debate, Controls Assessment, Controls Lifecycle, Escalation Management, Issue Management, Risk Management, Stakeholder Management
Specialization
Candidates should have over 10 years of experience in controls, preferably in financial services, and a solid leadership track record. Strong communication skills and the ability to manage large projects in complex environments are essential.
Experience Required
Minimum 10 year(s)
Part-Time Teller (20 Hours), 21st and Irving Branch at Citi
San Francisco, California, United States - Full Time
Skills Needed
Banking Transactions, Cash Management, Customer Service, Sales Experience, Money Handling, Problem Solving, Communication Skills, Teamwork
Specialization
Previous relevant experience is preferred, along with demonstrated sales and customer service experience. Candidates should possess effective problem-solving and communication skills.
Ops Sup Analyst 2 - C10 at Citi
Chennai, tamil nadu, India - Full Time
Skills Needed
General Ledger Reconciliation, Research, Investigation, Training, Quality Monitoring, Process Improvement, Microsoft Office, Problem Solving, Communication Skills
Specialization
Candidates should have comprehensive knowledge of General Ledger processes and the ability to work unsupervised. Proficiency in Microsoft Office and strong communication skills are also required.
Experience Required
Minimum 2 year(s)
Strategic Ledger Transformation Program, Data Governance and Analytics Lead at Citi
Getzville, New York, United States - Full Time
Skills Needed
Data Governance, Analytics, Change Management, Strategic Planning, Problem Solving, Team Leadership, Communication, Data Analytics, Python, Sql, Ai/Ml, Knime, Risk Management, Stakeholder Management, Program Management, Delivery
Specialization
Candidates must have 15+ years of relevant experience, particularly in banking products and finance transformation programs. A Bachelor's degree is required, with a preference for a Master's degree.
Experience Required
Minimum 10 year(s)
Java Developer,Springboot,Microservices at Citi
Pune, maharashtra, India - Full Time
Skills Needed
Java, Springboot, Microservices, Data Analysis, Project Management, Analytical Thinking, Statistical Modeling, Interpersonal Skills, Verbal Communication, Written Communication, Problem Solving, Attention To Quality, Team Guidance, Diplomacy Skills, Industry Standards, Data Analytics
Specialization
Candidates should have 2-5 years of relevant experience and a Bachelor's degree or equivalent. Strong communication skills and knowledge of data analysis tools are essential.
Experience Required
Minimum 2 year(s)
Data Analyst with SQL and Power Builder at Citi
Chennai, tamil nadu, India - Full Time
Skills Needed
Sql, Power Builder, Applications Development, Testing, Debugging, Script Tools, Programming, Business Processes, System Processes, Industry Standards, Evaluative Judgements, Devops, Communication, Problem Solving, Code Writing, Technical Knowledge
Specialization
Candidates should have 3+ years of relevant experience and a bachelor's degree or equivalent. A comprehensive knowledge of specific business areas for application development and working knowledge of programming languages is required.
Experience Required
Minimum 2 year(s)
Technical Program Analyst APAC at Citi
Bengaluru, karnataka, India - Full Time
Skills Needed
Technical Knowledge, Leadership Skills, Business Analysis, System Processes, Process Improvement, Feasibility Studies, Cost Estimation, Application Systems, Problem Solving, Communication Skills, Organization Skills, Planning Skills, Analytical Skills
Specialization
A bachelor's degree or equivalent experience is required, along with previous relevant experience preferred. Candidates should demonstrate strong communication, organization, planning, and analytical skills.
Eq & Def Comp Lead Analyst, Vice President at Citi
Taguig, Metro Manila, Philippines - Full Time
Skills Needed
Equity Compensation, Deferred Compensation, Communication Skills, Diplomacy Skills, Technical Expertise, Process Improvement, Data Reconciliation, Customer Service, Compliance, Project Management, Collaboration, Problem Solving, Microsoft Office, Analytical Skills, Risk Assessment, Presentation Skills
Specialization
Candidates should have 6-10 years of experience and be proficient in Microsoft Office, particularly Excel. A bachelor's degree is required, with a master's degree preferred.
Experience Required
Minimum 5 year(s)
Business Analytics Analyst at Citi
Bengaluru, karnataka, India - Full Time
Skills Needed
Business Analytics, Data Analysis, Communication Skills, Process Improvement, Strategic Planning, Risk Assessment, Policy Formulation, Data Interpretation, Cross Functional Collaboration, Exploratory Data Analysis, Qualitative Analysis, Consumer Insights, Decision Strategies, Compliance, Ethical Judgment, Operational Policies
Specialization
Candidates should have 3-6 years of relevant experience and possess good communication skills to work with cross-functional teams. A bachelor's degree is required, with a master's degree preferred.
Experience Required
Minimum 2 year(s)
Business Analytics Analyst at Citi
Bengaluru, karnataka, India - Full Time
Skills Needed
Business Analytics, Data Analysis, Communication Skills, Process Improvement, Policy Formulation, Risk Assessment, Data Interpretation, Strategic Planning, Exploratory Data Analysis, Qualitative Analysis, Decision Strategies, Cross Functional Collaboration, Consumer Insights, Operational Policies, Trend Analysis, Compliance
Specialization
Candidates should have 2 to 4 years of relevant experience and possess good communication skills to work with cross-functional partners. A bachelor's degree or equivalent experience is required.
Experience Required
Minimum 2 year(s)
Community Mortgage Lending Officer SAFE Act - B11 - LAS VEGAS at Citi
Las Vegas, Nevada, United States - Full Time
Skills Needed
Customer Service, Financial Analysis, Lending Solutions, Risk Assessment, Relationship Management, Mortgage Sales, Community Loan Products, Fha/Va Loans, Conventional Loans, Regulatory Knowledge, Communication Skills, Team Collaboration, Networking, Self Motivation, Independent Work, Market Trends
Specialization
Candidates should have 2-5 years of relevant experience in residential mortgage lending and established relationships with diverse realtor organizations. Knowledge of community loan products and the ability to explain financial calculations are essential.
Experience Required
Minimum 2 year(s)
Regulatory Reporting Senior Analyst- Assistant Vice President at Citi
Mumbai, maharashtra, India - Full Time
Skills Needed
Regulatory Reporting, Financial Services, Data Analysis, Internal Controls, Problem Solving, Communication, Change Management, Business Acumen, Issue Management, Financial Acumen, Technical Problem Solving, Collaboration, Process Improvement, Risk Management, Stress Testing, Gaap Reporting
Specialization
Candidates should have 5+ years of experience in the financial services industry and regulatory reporting. A bachelor's degree in Finance, Accounting, or a related field is required.
Experience Required
Minimum 5 year(s)
Part-Time Universal Banker (20 Hours), Rockaway Branch at Citi
, New York, United States - Full Time
Skills Needed
Account Opening, Customer Service, Financial Transactions, Sales Opportunities, Complaint Resolution, Operational Controls, Communication Skills, Retail Banking
Specialization
1-3 years of relevant experience in Retail Banking or a similar field is required. Candidates must demonstrate clear written and verbal communication skills and possess a high school diploma or equivalent.
Advanced Cyber Defense Analyst at Citi
Budapest, Central Hungary, Hungary - Full Time
Skills Needed
Cyber Security, Security Operations Center, Threat Hunting, Incident Response, Risk Assessments, Threat Modelling, Network Traffic Investigation, Log Interpretation, Packet Captures, Email Threat Investigation, Advanced Threat Analysis, Cyber Security Incident Response, Web Programming, Shell Programming, Malware Analysis, Memory Analysis
Specialization
The candidate should have a relevant Cyber Security background, particularly in Security Operations Center, Threat Hunting, or Incident Response roles. A Bachelor's Degree or higher is preferred, along with critical thinking and analytical skills.
Experience Required
Minimum 2 year(s)
Regulatory Reporting Analyst at Citi
Mumbai, maharashtra, India - Full Time
Skills Needed
Regulatory Reporting, Data Analysis, Process Improvement, Stakeholder Collaboration, Data Quality, Root Cause Analysis, Documentation, Data Governance, Tts Products Knowledge, Analytical Skills, Compliance, Project Management, Attention To Detail, Data Integrity, Reporting Accuracy, Risk Mitigation
Specialization
Candidates should have 2-3 years of experience in regulatory reporting and data analytics, with a strong ability to collaborate with business and technology stakeholders. A bachelor's degree or equivalent experience is required, along with knowledge of TTS products and regulatory reporting.
Experience Required
Minimum 2 year(s)
Branch Manager, Encinitas Ca, Vice President at Citi
Encinitas, California, United States - Full Time
Skills Needed
Sales Planning, Coaching, Performance Development, Relationship Building, Portfolio Growth, Client Acquisition, Operational Controls, Staffing Optimization, Hiring Process, Budgeting, Policy Formulation, Analytic Skills, Communication Skills, Banking Experience, Sales Management, Mortgage Loan Originator
Specialization
Candidates should have 6-10 years of relevant experience, preferably in banking or the financial industry, along with sales management experience. A Bachelor's degree is required, and a Master's degree is preferred.
Experience Required
Minimum 5 year(s)
NAM HR Connect Inquiry Management Generalist at Citi
Heredia, , Costa Rica - Full Time
Skills Needed
Inquiry Management, Customer Service, Workday, Servicenow, Hr Knowledge, English Proficiency, Microsoft Office, Organization Skills, Time Management, Problem Solving, Decision Making, Communication Skills
Specialization
Previous experience in a contact center is desirable, along with knowledge in Workday, ServiceNow, and HR. Candidates should have intermediate to advanced English skills and proficiency in Microsoft Office.
VP - Payment Operations Lead - MUMBAI at Citi
Mumbai, maharashtra, India - Full Time
Skills Needed
Payment Operations, Team Management, Performance Evaluation, Budget Oversight, Issue Resolution, Workflow Standards, Trade Operations, Cash Operations, Process Implementation, Business Performance, Communication Skills, Analytical Skills, Training Development, Personnel Actions, Resource Allocation, Transaction Services
Specialization
Candidates should have 8-10 years of experience in a related senior-level role, particularly in trade and cash operations. A Bachelor's degree is required, with a Master's degree preferred.
Experience Required
Minimum 10 year(s)