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Customer Success Associate at Compass
Hoboken, New Jersey, United States - Full Time
Skills Needed
Customer Service, Training, Office Management, Hospitality, Operations, Real Estate, Live Training, Virtual Training, Enterprise Technology, Problem Solving, Analytical Skills, Communication, Interpersonal Skills, Attention To Detail, Creative Writing, Design
Specialization
The position requires 2-3 years of experience in customer service or related fields, with a passion for supporting agents. Previous experience in real estate and enterprise technology is a plus.
Experience Required
Minimum 2 year(s)
Customer Support Associate at Wise
Austin, Texas, United States - Full Time
Skills Needed
Problem Solving, Customer Advocacy, Case Resolution, Empathy, Judgment, Product Knowledge, Process Knowledge, Communication, Data Security, Adaptability, Coaching, Ownership Mindset, Ai Prompting, Continuous Improvement, Data Privacy
Specialization
Candidates should ideally possess a minimum of one year of customer-facing experience, preferably in fintech or global contact centers, and must have fluency in English. The role requires flexibility for various shifts, including weekends and holidays, and comfort using AI prompting tools.
Customer Support Associate at Satellite Office
Taguig, Metro Manila, Philippines - Full Time
Skills Needed
Customer Service, Problem Solving, Interpersonal Skills, Upselling, Reservations Management, Guest Relations, Team Collaboration, Pressure Handling, Eco Tourism Knowledge, Service Excellence, Communication Skills, Booking Management, Complaint Resolution, Proactive Approach, Fast Paced Environment, Troubleshooting
Specialization
Candidates should have a minimum of 5 years of customer service experience and a strong focus on delivering excellent customer experiences. Previous experience in travel, hospitality, or eco-tourism is highly regarded.
Experience Required
Minimum 5 year(s)
Customer Success Associate at Optix
Vancouver, British Columbia, Canada - Full Time
Skills Needed
Product Expert, Client Relationship Management, Client Adoption, Retention, Expansion, Ai Powered Tools, Customer Success Strategy, Onboarding, B2b Saas, Communication, Client Education, Portfolio Management, Proactive Support, Time Management, Organizational Skills, Relationship Building
Specialization
Candidates must possess over 3 years of experience in customer success, support, or sales, ideally within a B2B SaaS environment, demonstrating strong proactive client management skills. Exceptional written and verbal communication, the ability to educate clients effectively, and a solutions-oriented mindset are essential, with bonus points for familiarity with AI tools and customer success platforms.
Experience Required
Minimum 2 year(s)
Customer Success Associate at Catalis Holdco Inc
Edmonton, Alberta, Canada - Full Time
Skills Needed
Customer Success, Conflict Resolution, Self Management, Attention To Detail, Initiative, Curiosity, Data Management, Product Guidance, Renewal Contracts, Customer Experience, Billing Issues, Account Management, Communication, Problem Solving, Team Collaboration, Time Management
Specialization
A diploma in Business Administration or a related field is required, along with 1-3 years of experience in customer-facing roles. Familiarity with conflict resolution techniques and a commitment to contributing positively to the Customer Success Team are also essential.
Customer Success Associate at Revalize
, , Germany - Full Time
Skills Needed
Customer Success, Account Management, Renewals, Saas, Communication, Problem Solving, Data Analysis, Collaboration, Customer Experience, Sales, Product Knowledge, Customer Feedback, Risk Management, Negotiation, Upselling, Cross Selling
Specialization
Candidates should have experience in managing renewal and negotiation conversations, along with strong communication skills in both German and English. A proactive problem-solving attitude and the ability to understand customer needs are essential.
Customer Support Associate at Country Supplier LLC
Ammon, Idaho, United States - Full Time
Skills Needed
Customer Assistance, Issue Resolution, Product Knowledge, Customer Relationship Building, Internal Collaboration, Communication Skills, Empathy, Problem Solving, Crm Software, Detail Oriented, Quick Learner, Teamwork, Patience, Technical Support, Feedback Analysis, Documentation
Specialization
Candidates should have a high school diploma or equivalent, with 1-2 years of customer service experience preferred. Strong communication skills and proficiency in CRM software are essential for this role.
Customer Success Associate at Dataminr
Melbourne, Victoria, Australia - Full Time
Skills Needed
Customer Success, Account Management, Communication, Data Analysis, Product Adoption, Training, Relationship Building, Public Sector Knowledge, Saas Experience, Technical Presentation, Project Management, Feedback Collection, Risk Management, Enterprise Software, Government Organizations, Multimodal Ai
Specialization
Candidates should have a bachelor's degree or equivalent experience along with 3 years in customer success or account management, particularly in Corporate Risk and the public sector. Strong communication skills and the ability to manage multiple projects are essential.
Experience Required
Minimum 2 year(s)
Customer Success Associate at Datadog
Bengaluru, karnataka, India - Full Time
Skills Needed
Customer Success, Account Management, Communication, Negotiation, Technical Support, Sales, Relationship Building, Problem Solving, Collaboration, Attention To Detail, Product Training, Customer Advocacy, Usage Monitoring, Growth Opportunities, Retention Strategies, Cross Functional Collaboration
Specialization
Candidates should have at least 2 years of experience in a customer-facing role and a strong desire to grow in Customer Success. Strong communication skills and the ability to negotiate contract terms are also essential.
Experience Required
Minimum 2 year(s)
Customer Success Associate at The Magnet Group
Washington, Missouri, United States - Full Time
Skills Needed
Customer Service, Problem Solving, Organizational Skills, Communication Skills, Negotiation Skills, Data Entry, Microsoft Office, Interpersonal Relationships, Sales Skills, Marketing Skills, Analytical Skills, Time Management, Self Starter, Detail Oriented, Multi Tasking, Independent Judgment
Specialization
A high school diploma or G.E.D. is required, with one to three years of customer service experience preferred. Strong organizational, communication, and problem-solving skills are essential.
Customer Success Associate at Smartly.io
Manila, Metro Manila, Philippines - Full Time
Skills Needed
Digital Advertising, Media Operations, Customer Success, Marketing Analytics, Analytical Skills, Problem Solving, Presentation Skills, Excel, Powerpoint, Business Intelligence, Communication Skills, Organizational Skills, Campaign Analysis, Data Integration, Creative Technology, Automation
Specialization
Candidates should have 1-3 years of experience in digital advertising or related fields, with proven abilities in executing and analyzing paid media campaigns. Strong analytical, problem-solving, and communication skills are essential, along with a growth mindset.
Experience Required
Minimum 2 year(s)
Customer Success Associate at Azeus Systems Limited
Manila, Metro Manila, Philippines - Full Time
Skills Needed
Customer Success, Sales, Account Management, Saas, Communication, Problem Solving, Relationship Building, Documentation, Risk Management, Engagement, Education, Collaboration, Feedback, Insights, Proactivity, Strategy
Specialization
Candidates should be open to fresh graduates or those with at least one year of experience in sales, customer success, or account management. A background in SaaS or IT is preferred, along with strong English communication skills.
Service Center Customer Service Associate - 4pm to Midnight at IOWA 80 TRUCKSTOP INC
Walcott, Iowa, United States - Full Time
Skills Needed
Customer Service, Work Order Management, Phone Communication, Flexibility, Safety Culture, Relationship Building
Specialization
Candidates must have a valid driver's license and be able to pass a physical. Experience in a customer service environment is required, along with a willingness to be flexible with shift coverage.
Customer Service Rep 3166 at Domino's Pizza LLC
Newport, Vermont, United States - Full Time
Skills Needed
Customer Service, Positive Personality, Energy, Teamwork, Communication
Specialization
Candidates must be at least 16 years old and possess a positive attitude. No specific experience or education requirements are mentioned.
Lead Customer Service Rep at Glacier Bancorp, Inc.
Pasco, Washington, United States - Full Time
Skills Needed
Customer Service, Cash Handling, Problem Resolution, Communication, Collaboration, Leadership, Operational Support, Audit Compliance, Relationship Building, Time Management, Decision Making, Attention To Detail, Professional Appearance, Computer Competency, Typing Skills, Ten Key Calculator
Specialization
Candidates must have a high school diploma or GED and at least one year of related banking experience. Skills in customer service, cash handling, and effective communication are essential.
Customer Service Rep 3166 at Domino's Pizza LLC
Newport, Vermont, United States - Full Time
Skills Needed
Customer Service, Positive Personality, Energy, Teamwork, Communication
Specialization
Candidates must be at least 16 years old and possess a positive attitude. The role requires energy and a commitment to excellence.
Seasonal customer service at Nebraska Crossing
Gretna, Nebraska, United States - Full Time
Skills Needed
Friendly Personality, Customer Focus, Dependability, Team First Attitude, Passion For The Brand, Friendliness
Specialization
Candidates should have a friendly personality and a customer-focused attitude. Dependability and a zest for fun are also important traits.
MA / Customer Service Rep at UF Health
Jacksonville, Florida, United States - Full Time
Skills Needed
Patient Care, Vital Signs, Medical Record Documentation, Medication Administration, Patient Observation, Laboratory Specimen Collection, First Aid, Customer Service, Team Coordination, Performance Improvement, Medical Terminology, Clerical Skills, Data Entry, Healthcare Experience, Certification, Bls
Specialization
Candidates should have at least 1 year of experience as a medical assistant and 2-4 years in clerical or customer service roles, preferably in healthcare. Certification as a Medical Assistant and Basic Life Support certification are required.
Experience Required
Minimum 2 year(s)
Customer Service Rep 3166 at Domino's Pizza LLC
Newport, Vermont, United States - Full Time
Skills Needed
Customer Service, Positive Personality, Energy, Communication, Teamwork
Specialization
Candidates must be a minimum of 16 years old. A commitment to excellence and a positive attitude are essential.
Customer Service Rep 5864 at Domino's Pizza LLC
Northport, Alabama, United States - Full Time
Skills Needed
Customer Service, Communication, Positive Attitude, Energetic Voice, Knowledge Retention, Reliable Transportation
Specialization
Candidates must be at least 16 years old and have reliable transportation. Clear communication skills and a positive attitude are essential.
Customer Success Associate at Compass
Hoboken, New Jersey, United States -
Full Time


Start Date

Immediate

Expiry Date

06 Mar, 26

Salary

30.0

Posted On

06 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Training, Office Management, Hospitality, Operations, Real Estate, Live Training, Virtual Training, Enterprise Technology, Problem-Solving, Analytical Skills, Communication, Interpersonal Skills, Attention to Detail, Creative Writing, Design

Industry

Real Estate

Description
At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients. As a Customer Success Associate, AKA "Agent Experience Manager", you are the first person our customers meet when they join Compass and will be their account manager from that day forward. You will support our customers with everything including but not limited to understanding Compass, training on our tools and programs, assisting with marketing requests, and more. As an AEM you are passionate about your customers and delivering a world class experience. Please note: this role is 100% in-office in our Hoboken, NJ office (1412 Washington Street). At Compass You Will: Manage a portfolio of high-touch customers by serving as their day-to-day contact for questions and issues via phone calls, emails, and in-person meetings Promote the adoption of Compass technology and adjacent services by providing customers with 1:1 support, strategic recommendations, and group training sessions Provide essential marketing support by answering questions, creating collateral from templates including listing presentations and postcards, and being the liaison to marketing specialists for more complex support requests Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass Support ongoing projects such as new office openings, national initiatives, and new Expansion/M&A activity Work collaboratively with other team members and departments to champion questions and feedback on behalf of the agent What We're Looking For: 2-3 years of experience in customer service, training, office management, hospitality, or operations Previous experience in real estate a plus Previous experience with live or virtual training a plus Previous experience working with enterprise technology (Zendesk, Salesforce, Confluence) a plus Passion for supporting and serving agents trying to grow their businesses The ability to establish credibility with key agent decision-makers and influencers Great listening skills, connects well with others, and is empathetic of the customer’s pain points A passion for creating community within a space; you encourage in-office interaction, bonding and engagement Strong problem-solving and analytical skills, allowing you to adapt and formulate solutions quickly Skilled communicator with great interpersonal skills, ability to build and manage relationships Meticulous attention to detail, highly organized Strong creative writing skills and eye for design Ability to work in the office during standard operating hours Ability to lift up to 25 lbs Compensation: The base pay range for this position is $26.00 - $30.00 per hour; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonuses and restricted stock units may be provided as part of the compensation package, in addition to a full range of benefits. Base pay is based on market location. Minimum wage for the position will always be met. Perks that You Need to Know About: Participation in our incentive programs (which may include eligible cash, equity, or commissions). Plus paid vacation, holidays, sick time, parental leave, and recharge leave; medical, tele-health, dental and vision benefits; 401(k) plan; flexible spending accounts (FSAs); commuter program; life and disability insurance; Maven (a support system for new parents); Carrot (fertility benefits); UrbanSitter (caregiver referral network); Employee Assistance Program; and pet insurance. Do your best work, be your authentic self. At Compass, we believe that everyone deserves to find their place in the world — a place where they feel like they belong, where they can be their authentic selves, where they can thrive. Our collaborative, energetic culture is grounded in our Compass Entrepreneurship Principles and our commitment to diversity, equity, inclusion, growth and mobility. As an equal opportunity employer, we offer competitive compensation packages, robust benefits and professional growth opportunities aimed at helping to improve our employees' lives and careers. Notice for California Applicants Los Angeles County Fair Chance Notice
Responsibilities
As a Customer Success Associate, you will manage a portfolio of high-touch customers and serve as their day-to-day contact for questions and issues. You will also promote the adoption of Compass technology and provide essential marketing support.
Customer Success Associate at Compass
Hoboken, New Jersey, United States - Full Time
Skills Needed
Customer Service, Training, Office Management, Hospitality, Operations, Real Estate, Live Training, Virtual Training, Enterprise Technology, Problem Solving, Analytical Skills, Communication, Interpersonal Skills, Attention To Detail, Creative Writing, Design
Specialization
The position requires 2-3 years of experience in customer service or related fields, with a passion for supporting agents. Previous experience in real estate and enterprise technology is a plus.
Experience Required
Minimum 2 year(s)
Customer Support Associate at Wise
Austin, Texas, United States - Full Time
Skills Needed
Problem Solving, Customer Advocacy, Case Resolution, Empathy, Judgment, Product Knowledge, Process Knowledge, Communication, Data Security, Adaptability, Coaching, Ownership Mindset, Ai Prompting, Continuous Improvement, Data Privacy
Specialization
Candidates should ideally possess a minimum of one year of customer-facing experience, preferably in fintech or global contact centers, and must have fluency in English. The role requires flexibility for various shifts, including weekends and holidays, and comfort using AI prompting tools.
Customer Support Associate at Satellite Office
Taguig, Metro Manila, Philippines - Full Time
Skills Needed
Customer Service, Problem Solving, Interpersonal Skills, Upselling, Reservations Management, Guest Relations, Team Collaboration, Pressure Handling, Eco Tourism Knowledge, Service Excellence, Communication Skills, Booking Management, Complaint Resolution, Proactive Approach, Fast Paced Environment, Troubleshooting
Specialization
Candidates should have a minimum of 5 years of customer service experience and a strong focus on delivering excellent customer experiences. Previous experience in travel, hospitality, or eco-tourism is highly regarded.
Experience Required
Minimum 5 year(s)
Customer Success Associate at Optix
Vancouver, British Columbia, Canada - Full Time
Skills Needed
Product Expert, Client Relationship Management, Client Adoption, Retention, Expansion, Ai Powered Tools, Customer Success Strategy, Onboarding, B2b Saas, Communication, Client Education, Portfolio Management, Proactive Support, Time Management, Organizational Skills, Relationship Building
Specialization
Candidates must possess over 3 years of experience in customer success, support, or sales, ideally within a B2B SaaS environment, demonstrating strong proactive client management skills. Exceptional written and verbal communication, the ability to educate clients effectively, and a solutions-oriented mindset are essential, with bonus points for familiarity with AI tools and customer success platforms.
Experience Required
Minimum 2 year(s)
Customer Success Associate at Catalis Holdco Inc
Edmonton, Alberta, Canada - Full Time
Skills Needed
Customer Success, Conflict Resolution, Self Management, Attention To Detail, Initiative, Curiosity, Data Management, Product Guidance, Renewal Contracts, Customer Experience, Billing Issues, Account Management, Communication, Problem Solving, Team Collaboration, Time Management
Specialization
A diploma in Business Administration or a related field is required, along with 1-3 years of experience in customer-facing roles. Familiarity with conflict resolution techniques and a commitment to contributing positively to the Customer Success Team are also essential.
Customer Success Associate at Revalize
, , Germany - Full Time
Skills Needed
Customer Success, Account Management, Renewals, Saas, Communication, Problem Solving, Data Analysis, Collaboration, Customer Experience, Sales, Product Knowledge, Customer Feedback, Risk Management, Negotiation, Upselling, Cross Selling
Specialization
Candidates should have experience in managing renewal and negotiation conversations, along with strong communication skills in both German and English. A proactive problem-solving attitude and the ability to understand customer needs are essential.
Customer Support Associate at Country Supplier LLC
Ammon, Idaho, United States - Full Time
Skills Needed
Customer Assistance, Issue Resolution, Product Knowledge, Customer Relationship Building, Internal Collaboration, Communication Skills, Empathy, Problem Solving, Crm Software, Detail Oriented, Quick Learner, Teamwork, Patience, Technical Support, Feedback Analysis, Documentation
Specialization
Candidates should have a high school diploma or equivalent, with 1-2 years of customer service experience preferred. Strong communication skills and proficiency in CRM software are essential for this role.
Customer Success Associate at Dataminr
Melbourne, Victoria, Australia - Full Time
Skills Needed
Customer Success, Account Management, Communication, Data Analysis, Product Adoption, Training, Relationship Building, Public Sector Knowledge, Saas Experience, Technical Presentation, Project Management, Feedback Collection, Risk Management, Enterprise Software, Government Organizations, Multimodal Ai
Specialization
Candidates should have a bachelor's degree or equivalent experience along with 3 years in customer success or account management, particularly in Corporate Risk and the public sector. Strong communication skills and the ability to manage multiple projects are essential.
Experience Required
Minimum 2 year(s)
Customer Success Associate at Datadog
Bengaluru, karnataka, India - Full Time
Skills Needed
Customer Success, Account Management, Communication, Negotiation, Technical Support, Sales, Relationship Building, Problem Solving, Collaboration, Attention To Detail, Product Training, Customer Advocacy, Usage Monitoring, Growth Opportunities, Retention Strategies, Cross Functional Collaboration
Specialization
Candidates should have at least 2 years of experience in a customer-facing role and a strong desire to grow in Customer Success. Strong communication skills and the ability to negotiate contract terms are also essential.
Experience Required
Minimum 2 year(s)
Customer Success Associate at The Magnet Group
Washington, Missouri, United States - Full Time
Skills Needed
Customer Service, Problem Solving, Organizational Skills, Communication Skills, Negotiation Skills, Data Entry, Microsoft Office, Interpersonal Relationships, Sales Skills, Marketing Skills, Analytical Skills, Time Management, Self Starter, Detail Oriented, Multi Tasking, Independent Judgment
Specialization
A high school diploma or G.E.D. is required, with one to three years of customer service experience preferred. Strong organizational, communication, and problem-solving skills are essential.
Customer Success Associate at Smartly.io
Manila, Metro Manila, Philippines - Full Time
Skills Needed
Digital Advertising, Media Operations, Customer Success, Marketing Analytics, Analytical Skills, Problem Solving, Presentation Skills, Excel, Powerpoint, Business Intelligence, Communication Skills, Organizational Skills, Campaign Analysis, Data Integration, Creative Technology, Automation
Specialization
Candidates should have 1-3 years of experience in digital advertising or related fields, with proven abilities in executing and analyzing paid media campaigns. Strong analytical, problem-solving, and communication skills are essential, along with a growth mindset.
Experience Required
Minimum 2 year(s)
Customer Success Associate at Azeus Systems Limited
Manila, Metro Manila, Philippines - Full Time
Skills Needed
Customer Success, Sales, Account Management, Saas, Communication, Problem Solving, Relationship Building, Documentation, Risk Management, Engagement, Education, Collaboration, Feedback, Insights, Proactivity, Strategy
Specialization
Candidates should be open to fresh graduates or those with at least one year of experience in sales, customer success, or account management. A background in SaaS or IT is preferred, along with strong English communication skills.
Service Center Customer Service Associate - 4pm to Midnight at IOWA 80 TRUCKSTOP INC
Walcott, Iowa, United States - Full Time
Skills Needed
Customer Service, Work Order Management, Phone Communication, Flexibility, Safety Culture, Relationship Building
Specialization
Candidates must have a valid driver's license and be able to pass a physical. Experience in a customer service environment is required, along with a willingness to be flexible with shift coverage.
Customer Service Rep 3166 at Domino's Pizza LLC
Newport, Vermont, United States - Full Time
Skills Needed
Customer Service, Positive Personality, Energy, Teamwork, Communication
Specialization
Candidates must be at least 16 years old and possess a positive attitude. No specific experience or education requirements are mentioned.
Lead Customer Service Rep at Glacier Bancorp, Inc.
Pasco, Washington, United States - Full Time
Skills Needed
Customer Service, Cash Handling, Problem Resolution, Communication, Collaboration, Leadership, Operational Support, Audit Compliance, Relationship Building, Time Management, Decision Making, Attention To Detail, Professional Appearance, Computer Competency, Typing Skills, Ten Key Calculator
Specialization
Candidates must have a high school diploma or GED and at least one year of related banking experience. Skills in customer service, cash handling, and effective communication are essential.
Customer Service Rep 3166 at Domino's Pizza LLC
Newport, Vermont, United States - Full Time
Skills Needed
Customer Service, Positive Personality, Energy, Teamwork, Communication
Specialization
Candidates must be at least 16 years old and possess a positive attitude. The role requires energy and a commitment to excellence.
Seasonal customer service at Nebraska Crossing
Gretna, Nebraska, United States - Full Time
Skills Needed
Friendly Personality, Customer Focus, Dependability, Team First Attitude, Passion For The Brand, Friendliness
Specialization
Candidates should have a friendly personality and a customer-focused attitude. Dependability and a zest for fun are also important traits.
MA / Customer Service Rep at UF Health
Jacksonville, Florida, United States - Full Time
Skills Needed
Patient Care, Vital Signs, Medical Record Documentation, Medication Administration, Patient Observation, Laboratory Specimen Collection, First Aid, Customer Service, Team Coordination, Performance Improvement, Medical Terminology, Clerical Skills, Data Entry, Healthcare Experience, Certification, Bls
Specialization
Candidates should have at least 1 year of experience as a medical assistant and 2-4 years in clerical or customer service roles, preferably in healthcare. Certification as a Medical Assistant and Basic Life Support certification are required.
Experience Required
Minimum 2 year(s)
Customer Service Rep 3166 at Domino's Pizza LLC
Newport, Vermont, United States - Full Time
Skills Needed
Customer Service, Positive Personality, Energy, Communication, Teamwork
Specialization
Candidates must be a minimum of 16 years old. A commitment to excellence and a positive attitude are essential.
Customer Service Rep 5864 at Domino's Pizza LLC
Northport, Alabama, United States - Full Time
Skills Needed
Customer Service, Communication, Positive Attitude, Energetic Voice, Knowledge Retention, Reliable Transportation
Specialization
Candidates must be at least 16 years old and have reliable transportation. Clear communication skills and a positive attitude are essential.
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