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Customer Service Engineer at Worldwide TechServices
Tucker, Georgia, United States - Full Time
Skills Needed
Troubleshooting, Repair, Customer Support, Communication, Technical Skills, Interpersonal Skills, Itil, A+ Certification, Hardware Knowledge, Software Knowledge, Desk Side Support, Change Management, Imac Activities, Professional Services, Customer Service Metrics, Service Operations
Specialization
Candidates typically require a technical school certification or 2-4 years of relevant experience. Desired qualifications include OEM certifications, knowledge of software and hardware systems, and an understanding of ITIL methodologies.
Experience Required
Minimum 2 year(s)
Dispatch Customer Service at Da Vinci
Hayward, California, United States - Full Time
Skills Needed
Customer Support, Problem Solving, Communication, Listening Skills, Time Management, Empathy, Multi Tasking, Trust Building, Feedback Embrace, Client Engagement, Complaint Handling, Documentation, Software Familiarity, Goal Exceeding, Presentation Skills, Customer Focus
Specialization
Candidates should have proven customer support experience and strong communication skills. A high school degree is required, and familiarity with software tools is preferred.
Experience Required
Minimum 2 year(s)
Customer Service Engineer at Malvern Panalytical
Espoo, Uusimaa, Finland - Full Time
Skills Needed
Customer Oriented, Technical Skills, Problem Solving Skills, Communication Skills, Field Service Experience, Driving License
Specialization
Candidates should have excellent hands-on technical and problem-solving skills, with preferably 3+ years of field service experience. Good communication skills in Finnish and English are required, along with a relevant educational background.
Experience Required
Minimum 2 year(s)
Customer Service Engineer at Ralliant
Yokohama, Kanagawa Prefecture, Japan - Full Time
Skills Needed
Calibration, Repair, Customer Service, Technical Inquiry, Communication, Service Management Software, Electrical Knowledge, Ms Office Applications, Erp, Initiative, Sales Support, Travel, Problem Solving, Programming Skills, Teamwork, Diversity Awareness
Specialization
Candidates should have a minimum of 1 year of experience in Test & Measurement technical services and possess adequate knowledge of service engineering applications and office software. Strong communication skills and the ability to travel domestically over 50% of the time are also required.
Sr Supvr Customer Service at ComEd
Oak Brook, Illinois, United States - Full Time
Skills Needed
Customer Service, Supervisory Experience, Collective Bargaining Agreements, Process Improvement, Employee Performance Evaluation, Scheduling, Communication Skills, Safety Management, Mentoring, Problem Solving, Team Coordination, Conflict Resolution, Technology Proficiency, Union Relations, Employee Motivation, Workload Management
Specialization
Candidates should have 4-7 years of internal utility company experience and 2-3 years of supervisory experience. In-depth knowledge of collective bargaining agreements and strong communication skills are also required.
Experience Required
Minimum 5 year(s)
Remote / Customer Service at Spade Recruiting
, , - Full Time
Skills Needed
Customer Service, Sales, Communication, Multitasking, Team Player, Professionalism, Rapport Building
Specialization
Previous experience in customer service, sales, or related fields is required. Candidates should have a positive demeanor and excellent communication skills.
Customer Service Engineer at Ralliant
Yokohama, Kanagawa Prefecture, Japan - Full Time
Skills Needed
Calibration, Repair, Customer Service, Technical Inquiry, Communication, Service Management Software, Electrical Knowledge, Ms Office Applications, Erp, Sales Support, Problem Solving, Initiative, Programming Skill, Time Management, Travel, Technical Services
Specialization
Candidates should have a minimum of 1 year of experience in Test & Measurement technical services and possess adequate knowledge of service engineering applications and MS Office. Strong communication skills and the ability to travel domestically over 50% of the time are also required.
Customer Servicer Officer at Shaw Industries
, , Australia - Full Time
Skills Needed
N/A
Specialization
The job posting does not specify particular requirements or qualifications. However, a history of success in customer service is implied as important.
Customer Service Operator at UTG/The Stanford
Stanford, Kentucky, United States - Full Time
Skills Needed
Customer Service, Communication, Interpersonal Skills, Detail Oriented, Multitasking, Time Management, Confidentiality, Computer Literacy, Life Insurance Knowledge
Specialization
Candidates should have a high school diploma and one to three years of customer service experience. Excellent communication skills and the ability to handle confidential information are essential.
Officer, Customer Service at First Abu Dhabi Bank Pjsc
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Customer Service, Sales, Product Onboarding, Complaint Resolution, Kpi Achievement, Relationship Management, Banking Products, Regulatory Compliance, Digital Channels, Service Requests, Communication, Problem Solving, Attention To Detail, Teamwork, Time Management, Operational Discipline
Specialization
Candidates must have a high school diploma or higher education in business, finance, or a related discipline, along with a minimum of 2 years of experience in banking, preferably in customer service or sales roles. Knowledge of banking products, services, and regulatory requirements is also essential.
Experience Required
Minimum 2 year(s)
Customer Service Engineer at Yokogawa
Baroda, Michigan, United States - Full Time
Skills Needed
Instrumentation & Process Control Automation, Dcs/Plc Experience, Windows Os Knowledge, Anti Virus Management, Networking, Customer Orientation, Communication Skills, Interpersonal Skills, Proactive Approach, Positive Attitude
Specialization
Candidates should have a B-Tech/BE in Instrumentation & Control, Electronics, or Electronics & Telecom, with 2-5 years of experience, including a minimum of 2 years in DCS/ESD. Knowledge of IEC standards and hands-on experience with DCS/PLC is preferred.
Experience Required
Minimum 2 year(s)
Sub Shop Customer Service at Wegmans Food Markets
City of Rochester, New York, United States - Full Time
Skills Needed
Customer Service, Food Preparation, Order Taking, Stocking, Product Rotation
Specialization
Must be 18 years or older and available for morning, afternoon, evening shifts including weekends. Passion for food and ability to work in a fast-paced environment are essential.
Customer Service Engineer at Yokogawa
Baroda, Michigan, United States - Full Time
Skills Needed
Instrumentation & Process Control Automation, Dcs/Plc Experience, Iec 61131 Standards, Iec 61499 Standards, Windows Os Knowledge, Anti Virus Management, Networking, Customer Orientation, Good Communication Skills, Interpersonal Skills, Proactive Approach, Positive Attitude, Accommodative Attitude, Cisco Ccnp, Field Service Expertise, Service Execution
Specialization
Candidates should have a B-Tech/BE in Instrumentation & Control, Electronics, or Electronics & Telecom, with 2-5 years of experience, including a minimum of 2 years in DCS/ESD. Excellent knowledge of instrumentation and process control automation is required, along with good communication and interpersonal skills.
Experience Required
Minimum 2 year(s)
Customer Service Engineer at Prosource
West Carrollton, Ohio, United States - Full Time
Skills Needed
Customer Service, Technical Skills, Problem Solving, Communication, Punctuality, Listening Skills, Professional Appearance, Empathy, Preventative Maintenance, Time Management, Team Collaboration, Adaptability, Attention To Detail, Service Call Management, Diagnostic Skills, Reliability
Specialization
Candidates must have a high school diploma or equivalent, with technical school graduation or related experience preferred. A clean and valid driver's license is also required, along with the physical ability to lift and move equipment.
Customer Service Associate - Morning & Lunch Shift at Raising Cane's
Rowlett, Texas, United States - Full Time
Skills Needed
Customer Service, Communication, Teamwork, Dependability, Multitasking, Cleaning, Order Taking, Food Preparation, Initiative, Attention To Detail, Hard Work, Enthusiasm, Responsibility, Authenticity, Courteousness, Fast Paced Environment
Specialization
Candidates must be at least 16 years old and able to provide quick and friendly service. They should be team players who can work under pressure and comply with company policies.
Customer Service Associate - Morning & Lunch Shift at Raising Cane's
Rowlett, Texas, United States - Full Time
Skills Needed
Customer Service, Team Player, Communication, Hard Working, Dependable, Multitasking, Cleaning, Order Taking, Food Safety, Initiative, Attentive, Courteous, Enthusiastic, Authentic, Genuine, Pride In Work
Specialization
Candidates must be at least 16 years old and able to provide quick and friendly service. They should be able to work as part of a team and comply with company policies.
Customer Service Associate - Morning & Lunch Shift at Raising Cane's
Plano, Texas, United States - Full Time
Skills Needed
Team Player, Excellent Communicator, Happy, Courteous, Enthusiastic, Hard Working, Attentive, Responsible, Dependable, Authentic, Genuine, Pride In Work
Specialization
Candidates must be at least 16 years old and able to provide quick and friendly service. They should be able to work as part of a team and comply with company policies.
Customer Service Associate - Morning & Lunch Shift at Raising Cane's
Lewisville, Texas, United States - Full Time
Skills Needed
Customer Service, Team Player, Excellent Communicator, Hard Working, Attentive, Responsible, Dependable, Authentic, Genuine, Pride In Work
Specialization
Candidates must be at least 16 years old and able to provide quick and friendly service. They should be able to work as part of a team and comply with company policies.
Customer Service Associate - Lunch/Afternoon Shift at Raising Cane's
Twin Falls, Idaho, United States - Full Time
Skills Needed
Customer Service, Team Player, Excellent Communicator, Hard Working, Attentive, Responsible, Dependable, Authentic, Genuine, Pride In Work, Multitasking, Cleaning, Order Taking, Payment Processing, Safety Procedures, Fast Paced Environment
Specialization
Candidates must be at least 16 years old and able to provide quick and friendly service. They should be team-oriented, able to work under pressure, and comply with company policies.
Customer Service/Sales Associate - Work From Home at Spade Recruiting
, , - Full Time
Skills Needed
Customer Service, Sales, Communication, Organization, Dependability, Goal Orientation, Self Motivation, Quick Learning
Specialization
Candidates should be highly driven, self-motivated, and possess strong communication skills. They must also be organized, dependable, goal-oriented, and legally eligible to work in the U.S. or Canada.
Customer Service Engineer at Worldwide TechServices
Tucker, Georgia, United States -
Full Time


Start Date

Immediate

Expiry Date

08 Mar, 26

Salary

0.0

Posted On

09 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Troubleshooting, Repair, Customer Support, Communication, Technical Skills, Interpersonal Skills, ITIL, A+ Certification, Hardware Knowledge, Software Knowledge, Desk-side Support, Change Management, IMAC Activities, Professional Services, Customer Service Metrics, Service Operations

Industry

IT Services and IT Consulting

Description
Company Description Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing environment. Qualifications Responsibilities • Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC’s, desktops, laptops, tablets and printers. • Provide support to client identified VIPs • Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities. • Perform Install/Move/Add or Change (IMAC) activities. • Perform all assigned desk-side support activities • Display outstanding technical and professional services skills at all times • Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines • Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair • Understands and follows all documented service operations policies and procedures. • Other duties or certifications may be assigned to meet business needs Education and Experience: • Typically requires technical school certification or equivalent of 2-4 years of relevant experience Certifications and/or Qualifications: • Maintain all required OEM Certifications as directed by Management • Knowledge of relevant software and hardware systems • Understanding of ITIL methodologies • A+ certification is desired • May require additional customer-specific certifications or training as required Skills: • Excellence in communication and customer-facing skills • Strong oral, written and interpersonal skills • Ability to follow instructions and processes with minimal instruction • Ability to lift and or move various computer equipment up to 50 lbs. • Must own a basic repair kit Additional requirements may exist if offer of employment is extended Additional Information All your information will be kept confidential according to EEO guidelines.
Responsibilities
The Customer Service Engineer performs troubleshooting and repair activities for technology-based products in an end-user environment. Responsibilities include providing support to VIP clients, managing change requests, and ensuring customer service satisfaction levels are met.
Customer Service Engineer at Worldwide TechServices
Tucker, Georgia, United States - Full Time
Skills Needed
Troubleshooting, Repair, Customer Support, Communication, Technical Skills, Interpersonal Skills, Itil, A+ Certification, Hardware Knowledge, Software Knowledge, Desk Side Support, Change Management, Imac Activities, Professional Services, Customer Service Metrics, Service Operations
Specialization
Candidates typically require a technical school certification or 2-4 years of relevant experience. Desired qualifications include OEM certifications, knowledge of software and hardware systems, and an understanding of ITIL methodologies.
Experience Required
Minimum 2 year(s)
Dispatch Customer Service at Da Vinci
Hayward, California, United States - Full Time
Skills Needed
Customer Support, Problem Solving, Communication, Listening Skills, Time Management, Empathy, Multi Tasking, Trust Building, Feedback Embrace, Client Engagement, Complaint Handling, Documentation, Software Familiarity, Goal Exceeding, Presentation Skills, Customer Focus
Specialization
Candidates should have proven customer support experience and strong communication skills. A high school degree is required, and familiarity with software tools is preferred.
Experience Required
Minimum 2 year(s)
Customer Service Engineer at Malvern Panalytical
Espoo, Uusimaa, Finland - Full Time
Skills Needed
Customer Oriented, Technical Skills, Problem Solving Skills, Communication Skills, Field Service Experience, Driving License
Specialization
Candidates should have excellent hands-on technical and problem-solving skills, with preferably 3+ years of field service experience. Good communication skills in Finnish and English are required, along with a relevant educational background.
Experience Required
Minimum 2 year(s)
Customer Service Engineer at Ralliant
Yokohama, Kanagawa Prefecture, Japan - Full Time
Skills Needed
Calibration, Repair, Customer Service, Technical Inquiry, Communication, Service Management Software, Electrical Knowledge, Ms Office Applications, Erp, Initiative, Sales Support, Travel, Problem Solving, Programming Skills, Teamwork, Diversity Awareness
Specialization
Candidates should have a minimum of 1 year of experience in Test & Measurement technical services and possess adequate knowledge of service engineering applications and office software. Strong communication skills and the ability to travel domestically over 50% of the time are also required.
Sr Supvr Customer Service at ComEd
Oak Brook, Illinois, United States - Full Time
Skills Needed
Customer Service, Supervisory Experience, Collective Bargaining Agreements, Process Improvement, Employee Performance Evaluation, Scheduling, Communication Skills, Safety Management, Mentoring, Problem Solving, Team Coordination, Conflict Resolution, Technology Proficiency, Union Relations, Employee Motivation, Workload Management
Specialization
Candidates should have 4-7 years of internal utility company experience and 2-3 years of supervisory experience. In-depth knowledge of collective bargaining agreements and strong communication skills are also required.
Experience Required
Minimum 5 year(s)
Remote / Customer Service at Spade Recruiting
, , - Full Time
Skills Needed
Customer Service, Sales, Communication, Multitasking, Team Player, Professionalism, Rapport Building
Specialization
Previous experience in customer service, sales, or related fields is required. Candidates should have a positive demeanor and excellent communication skills.
Customer Service Engineer at Ralliant
Yokohama, Kanagawa Prefecture, Japan - Full Time
Skills Needed
Calibration, Repair, Customer Service, Technical Inquiry, Communication, Service Management Software, Electrical Knowledge, Ms Office Applications, Erp, Sales Support, Problem Solving, Initiative, Programming Skill, Time Management, Travel, Technical Services
Specialization
Candidates should have a minimum of 1 year of experience in Test & Measurement technical services and possess adequate knowledge of service engineering applications and MS Office. Strong communication skills and the ability to travel domestically over 50% of the time are also required.
Customer Servicer Officer at Shaw Industries
, , Australia - Full Time
Skills Needed
N/A
Specialization
The job posting does not specify particular requirements or qualifications. However, a history of success in customer service is implied as important.
Customer Service Operator at UTG/The Stanford
Stanford, Kentucky, United States - Full Time
Skills Needed
Customer Service, Communication, Interpersonal Skills, Detail Oriented, Multitasking, Time Management, Confidentiality, Computer Literacy, Life Insurance Knowledge
Specialization
Candidates should have a high school diploma and one to three years of customer service experience. Excellent communication skills and the ability to handle confidential information are essential.
Officer, Customer Service at First Abu Dhabi Bank Pjsc
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Customer Service, Sales, Product Onboarding, Complaint Resolution, Kpi Achievement, Relationship Management, Banking Products, Regulatory Compliance, Digital Channels, Service Requests, Communication, Problem Solving, Attention To Detail, Teamwork, Time Management, Operational Discipline
Specialization
Candidates must have a high school diploma or higher education in business, finance, or a related discipline, along with a minimum of 2 years of experience in banking, preferably in customer service or sales roles. Knowledge of banking products, services, and regulatory requirements is also essential.
Experience Required
Minimum 2 year(s)
Customer Service Engineer at Yokogawa
Baroda, Michigan, United States - Full Time
Skills Needed
Instrumentation & Process Control Automation, Dcs/Plc Experience, Windows Os Knowledge, Anti Virus Management, Networking, Customer Orientation, Communication Skills, Interpersonal Skills, Proactive Approach, Positive Attitude
Specialization
Candidates should have a B-Tech/BE in Instrumentation & Control, Electronics, or Electronics & Telecom, with 2-5 years of experience, including a minimum of 2 years in DCS/ESD. Knowledge of IEC standards and hands-on experience with DCS/PLC is preferred.
Experience Required
Minimum 2 year(s)
Sub Shop Customer Service at Wegmans Food Markets
City of Rochester, New York, United States - Full Time
Skills Needed
Customer Service, Food Preparation, Order Taking, Stocking, Product Rotation
Specialization
Must be 18 years or older and available for morning, afternoon, evening shifts including weekends. Passion for food and ability to work in a fast-paced environment are essential.
Customer Service Engineer at Yokogawa
Baroda, Michigan, United States - Full Time
Skills Needed
Instrumentation & Process Control Automation, Dcs/Plc Experience, Iec 61131 Standards, Iec 61499 Standards, Windows Os Knowledge, Anti Virus Management, Networking, Customer Orientation, Good Communication Skills, Interpersonal Skills, Proactive Approach, Positive Attitude, Accommodative Attitude, Cisco Ccnp, Field Service Expertise, Service Execution
Specialization
Candidates should have a B-Tech/BE in Instrumentation & Control, Electronics, or Electronics & Telecom, with 2-5 years of experience, including a minimum of 2 years in DCS/ESD. Excellent knowledge of instrumentation and process control automation is required, along with good communication and interpersonal skills.
Experience Required
Minimum 2 year(s)
Customer Service Engineer at Prosource
West Carrollton, Ohio, United States - Full Time
Skills Needed
Customer Service, Technical Skills, Problem Solving, Communication, Punctuality, Listening Skills, Professional Appearance, Empathy, Preventative Maintenance, Time Management, Team Collaboration, Adaptability, Attention To Detail, Service Call Management, Diagnostic Skills, Reliability
Specialization
Candidates must have a high school diploma or equivalent, with technical school graduation or related experience preferred. A clean and valid driver's license is also required, along with the physical ability to lift and move equipment.
Customer Service Associate - Morning & Lunch Shift at Raising Cane's
Rowlett, Texas, United States - Full Time
Skills Needed
Customer Service, Communication, Teamwork, Dependability, Multitasking, Cleaning, Order Taking, Food Preparation, Initiative, Attention To Detail, Hard Work, Enthusiasm, Responsibility, Authenticity, Courteousness, Fast Paced Environment
Specialization
Candidates must be at least 16 years old and able to provide quick and friendly service. They should be team players who can work under pressure and comply with company policies.
Customer Service Associate - Morning & Lunch Shift at Raising Cane's
Rowlett, Texas, United States - Full Time
Skills Needed
Customer Service, Team Player, Communication, Hard Working, Dependable, Multitasking, Cleaning, Order Taking, Food Safety, Initiative, Attentive, Courteous, Enthusiastic, Authentic, Genuine, Pride In Work
Specialization
Candidates must be at least 16 years old and able to provide quick and friendly service. They should be able to work as part of a team and comply with company policies.
Customer Service Associate - Morning & Lunch Shift at Raising Cane's
Plano, Texas, United States - Full Time
Skills Needed
Team Player, Excellent Communicator, Happy, Courteous, Enthusiastic, Hard Working, Attentive, Responsible, Dependable, Authentic, Genuine, Pride In Work
Specialization
Candidates must be at least 16 years old and able to provide quick and friendly service. They should be able to work as part of a team and comply with company policies.
Customer Service Associate - Morning & Lunch Shift at Raising Cane's
Lewisville, Texas, United States - Full Time
Skills Needed
Customer Service, Team Player, Excellent Communicator, Hard Working, Attentive, Responsible, Dependable, Authentic, Genuine, Pride In Work
Specialization
Candidates must be at least 16 years old and able to provide quick and friendly service. They should be able to work as part of a team and comply with company policies.
Customer Service Associate - Lunch/Afternoon Shift at Raising Cane's
Twin Falls, Idaho, United States - Full Time
Skills Needed
Customer Service, Team Player, Excellent Communicator, Hard Working, Attentive, Responsible, Dependable, Authentic, Genuine, Pride In Work, Multitasking, Cleaning, Order Taking, Payment Processing, Safety Procedures, Fast Paced Environment
Specialization
Candidates must be at least 16 years old and able to provide quick and friendly service. They should be team-oriented, able to work under pressure, and comply with company policies.
Customer Service/Sales Associate - Work From Home at Spade Recruiting
, , - Full Time
Skills Needed
Customer Service, Sales, Communication, Organization, Dependability, Goal Orientation, Self Motivation, Quick Learning
Specialization
Candidates should be highly driven, self-motivated, and possess strong communication skills. They must also be organized, dependable, goal-oriented, and legally eligible to work in the U.S. or Canada.
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