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Customer Service Technician at Brightspeed
Plainfield Township, Michigan, United States - Full Time
Skills Needed
Customer Service, Installation, Maintenance, Troubleshooting, Climbing, Safety Compliance, Teamwork, Active Listening, Basic Computer Skills, Electricity Training, Adsl Installation, Cable Splicing, Problem Solving, Communication, Dependability, Active Learning
Specialization
Candidates should have a high school diploma or equivalent experience and the ability to handle physical tasks such as climbing and lifting. Basic computer skills and the ability to work in various weather conditions are also required.
Customer Service Technician at Brightspeed
Berlin Charter Township, Michigan, United States - Full Time
Skills Needed
Customer Service, Installation, Maintenance, Troubleshooting, Climbing, Safety, Teamwork, Active Listening, Basic Computer Skills, Electricity Training, Adsl Installation, Cable Splicing, Communication, Problem Solving, Dependability, Active Learning
Specialization
Candidates should have a high school diploma or equivalent experience and the ability to handle physical tasks such as climbing and lifting. Basic computer skills and the ability to work in various weather conditions are also required.
Customer Service Technician at Brightspeed
Marinette, Wisconsin, United States - Full Time
Skills Needed
Customer Service, Installation, Maintenance, Troubleshooting, Climbing, Safety Compliance, Teamwork, Active Listening, Basic Computer Skills, Electricity Training, Adsl Installation, Cable Splicing, Problem Solving, Communication, Dependability, Active Learning
Specialization
Candidates should have a high school diploma or equivalent experience and the ability to handle physical tasks such as climbing and working in confined spaces. Basic computer skills and a valid driver's license are also required.
Customer Service Technician at Brightspeed
Lima, Ohio, United States - Full Time
Skills Needed
Customer Service, Installation, Maintenance, Troubleshooting, Climbing, Safety Regulations, Teamwork, Active Listening, Basic Computer Skills, Electricity Training, Adsl Installation, Cable Splicing, Problem Solving, Communication, Dependability, Active Learning
Specialization
Candidates should have a high school diploma or equivalent experience and the ability to handle physical tasks such as climbing and lifting heavy objects. Basic computer skills and the ability to work in various weather conditions are also required.
Customer Service Technician at Brightspeed
Cabot, Arkansas, United States - Full Time
Skills Needed
Customer Service, Installation, Maintenance, Troubleshooting, Safety Compliance, Teamwork, Active Listening, Basic Computer Skills, Climbing, Digging, Confined Spaces, Working Aloft, Driving, Accountability, Active Learning
Specialization
Candidates should have a high school diploma or equivalent experience and the ability to handle physical tasks such as climbing and digging. Basic computer skills and the ability to work in various weather conditions are also required.
Customer Service Technician at Brightspeed
Pekin, Illinois, United States - Full Time
Skills Needed
Customer Service, Installation, Maintenance, Troubleshooting, Safety Compliance, Teamwork, Active Listening, Basic Computer Skills, Climbing, Digging, Confined Spaces, Working Aloft, Driving, Accountability, Active Learning
Specialization
A high school diploma or equivalent is required, along with the ability to handle physical tasks and work in various weather conditions. Basic computer skills and a valid driver's license are also necessary.
Customer Services Assistant at Central Coop
Birmingham B13 8PG, , United Kingdom - Full Time
Skills Needed
Availability, Coaching
Qualification
Graduate
Customer Services Assistant at Central Coop
Nuneaton CV13 0EJ, , United Kingdom - Full Time
Skills Needed
Coaching, Availability
Qualification
Graduate
Customer Service Specialist at General Dynamics Information Technology
, Maryland, United States - Full Time
Skills Needed
Computer Literacy, Customer Relationships, Customer Service, Learning Quickly, Reliable, Communication, Problem Solving
Specialization
A high school diploma or GED is required along with 1+ years of related experience. Candidates must be U.S. citizens and able to obtain a Top Secret SCI clearance with a polygraph.
Customer Service Technician at Brightspeed
Mount Vernon, Missouri, United States - Full Time
Skills Needed
Customer Service, Installation, Maintenance, Troubleshooting, Safety Compliance, Teamwork, Active Listening, Basic Computer Skills, Climbing, Digging, Confined Spaces, Working Aloft, Driving, Accountability, Active Learning
Specialization
Candidates should have a high school diploma or equivalent experience and the ability to handle physical tasks such as climbing and digging. Basic computer skills and the ability to work in various weather conditions are also required.
Customer Service Consultant at Royal Automobile Club of WA
Joondalup, Western Australia, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Consultant at Rentokil Initial
Newcastle, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Phone Sales, Problem Solving, Data Entry, Teamwork, Communication, Multi Tasking, Database Management
Specialization
Candidates must have experience in customer service or call center environments and demonstrate proficiency in phone sales. They should be capable of working with multiple database systems and possess strong communication and problem-solving skills.
Experience Required
Minimum 2 year(s)
customer service manager-99 at Michaels Stores
, , United States - Full Time
Skills Needed
Customer Service, Retail Management, Team Leadership, Standard Operating Procedures, Inventory Management, Cash Reconciliation, Training, Coaching, Event Planning, Safety Programs, Shrink Management, Positive Interaction, Problem Solving, Omnichannel Processes, Performance Management, Talent Development
Specialization
Retail management experience is preferred for this role. The position requires physical stamina to remain standing for long periods and perform various tasks throughout the store.
Experience Required
Minimum 2 year(s)
Customer Service Medewerker at Hostnet
1AC, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service - Printing at Imprimus Labels and Packaging
Mogadore, Ohio, United States - Full Time
Skills Needed
Interpersonal Skills, Communication Skills, Data Entry, Word, Excel, Email, Customer Service, Graphic Arts, Problem Solving, Relationship Building, Inventory Management, Order Processing, Sales Support, Production Coordination, Attention To Detail, Time Management
Specialization
A high school diploma or equivalent is required, along with five years of customer service experience, preferably in the label printing industry. Knowledge of Graphic Arts and experience with Label Traxx are desirable.
Experience Required
Minimum 5 year(s)
Customer Service Consultant at Rentokil Initial Group
Byron Bay, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Phone Sales, Problem Solving, Multi Tasking, Database Management, Communication, Teamwork, Punctuality, Data Entry
Specialization
Candidates must have experience in customer service or call center environments and demonstrate proficiency in phone sales. They should also be capable of working with multiple database systems and possess strong communication and problem-solving skills.
Experience Required
Minimum 2 year(s)
Front Desk Customer Service at David's Bridal
Maple Grove, Minnesota, United States - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Conflict Resolution, Inventory Management, Sales Promotions, Cash Handling, Teamwork, Empathy, Attention To Detail, Adaptability, Time Management, Relationship Building, Operational Excellence, Dress Code Compliance, Alterations Promotion
Specialization
A high school diploma or equivalent is required, along with 1-2 years of prior retail experience in an apparel, service, or specialty store environment. Strong communication skills and the ability to provide excellent customer service are essential.
Customer Service Specialist at Great Southern Bank
Parramatta, New South Wales, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Front Desk Customer Service at David's Bridal
Peoria, Arizona, United States - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Conflict Resolution, Inventory Management, Sales Promotions, Cash Handling, Teamwork, Empathy, Attention To Detail, Adaptability, Time Management, Relationship Building, Operational Excellence, Dress Code Compliance, Alterations Promotion
Specialization
A high school diploma or equivalent is required, along with 1-2 years of prior retail experience in an apparel, service, or specialty store environment. Strong communication skills and the ability to manage customer flow effectively are essential.
Customer Service Specialist at Wallapop
Barcelona, Catalonia, Spain - Full Time
Skills Needed
Customer Service, Analytical Mindset, Problem Solving, Communication Skills, Data Analysis, Cross Functional Collaboration, Process Optimization, Automation, Zendesk, Multi Channel Support, Customer Satisfaction, Adaptability, Product Knowledge, Bpo Support, Performance Monitoring, Training
Specialization
Candidates should have excellent communication skills in English and Spanish, along with a strong analytical mindset. Experience in customer service, particularly in a multi-channel environment, is preferred.
Experience Required
Minimum 2 year(s)
Customer Service Technician at Brightspeed
Plainfield Township, Michigan, United States -
Full Time


Start Date

Immediate

Expiry Date

07 Jan, 26

Salary

0.0

Posted On

09 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Installation, Maintenance, Troubleshooting, Climbing, Safety Compliance, Teamwork, Active Listening, Basic Computer Skills, Electricity Training, ADSL Installation, Cable Splicing, Problem Solving, Communication, Dependability, Active Learning

Industry

Telecommunications

Description
Company Description At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience. Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none. Check us out on the web! Job Description Brightspeed is looking for a Customer Service Technician to join our team! As a Customer Service Technician, you will be performing installation, maintenance and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment. You will also be maintaining and repairing outside plant facilities within assigned geographic service areas. In this important role you may be required to work varying shifts that include mandatory overtime, weekends, and holidays. As a Customer Service Technician your responsibilities will include: Installing, maintaining, and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment Performing maintenance and repair on outside plant facilities Climbing poles, using a shovel and pick to dig up and bury cable, working in utility access holes or controlled environmental vaults (CEV), and locating buried telephone cables Observing all safety rules and regulations Assisting other technical personnel in the performance of their duties when requested Actively supporting sales and marketing related activities Directing customer facing work and sales referrals Qualifications WHAT IT TAKES TO CATCH OUR EYE: High School diploma or equivalent experience Ability to distinguish colors on facilities Ability to handle 28 foot extension ladders (up to 75 lbs. routine work) and utility access hole covers (up to 150 lbs.) Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair, cable splicing/maintenance, basic transmissions, air pressure, and HSI installations (self and full) Basic computer skills including MS Office applications Ability to work in confined spaces (e.g. attics, crawl spaces, utility holes) Ability to work aloft (e.g. ladder) Ability to work outside in all weather conditions and at various hours of the day/night A valid driver’s license and satisfactory driving record Positive and professional appearance and demeanor when communicating the company’s products and services to our customers Accountability/dependability (on time and on load when scheduled and serve on call as needed) Teamwork (technical expertise developed to complete work efficiently to achieve work group key service measures) Active Listening (ability to take input from customers, APS and co-workers to problem solve and improve skills) Ability to ask relevant questions to ensure problems are resolved quickly or to clarify information or directions Active Learning (curious seeker of added information and actively works to improve skills and knowledge) Additional Information BONUS POINTS FOR: Prior experience as a customer facing telecom operations technician Basic electricity training/certification or documented equivalent work experience ADSL installation/repair experience (self/full installs) A+/Net + Certified Required Soft Skills This position is part of a bargaining unit and represented by a union. Depending upon the applicable collective bargaining agreement under which you may be hired, you may be: (a) required to join the union and pay union dues as a condition of employment; or, (b) required to pay union dues, but not join the union as a condition of employment; or (c) free to choose whether to join the union, but if you do join the union you would be obligated to pay union dues #LI-MH1 WHY JOIN US? We aspire to contemporary ways of working. Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be. We offer competitive compensation and comprehensive benefits. Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. Inclusion and belonging are at the center of our grounding belief in Being Real. When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve. Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact [email protected] to initiate the accommodations process. For all applicants, please take a moment to review our Privacy Notices: Brightspeed’s Privacy Notice for California Residents Brightspeed’s Privacy Notice
Responsibilities
The Customer Service Technician will perform installation, maintenance, and troubleshooting of high-speed internet, video, and voice networks. This role also includes maintaining and repairing outside plant facilities within assigned geographic service areas.
Customer Service Technician at Brightspeed
Plainfield Township, Michigan, United States - Full Time
Skills Needed
Customer Service, Installation, Maintenance, Troubleshooting, Climbing, Safety Compliance, Teamwork, Active Listening, Basic Computer Skills, Electricity Training, Adsl Installation, Cable Splicing, Problem Solving, Communication, Dependability, Active Learning
Specialization
Candidates should have a high school diploma or equivalent experience and the ability to handle physical tasks such as climbing and lifting. Basic computer skills and the ability to work in various weather conditions are also required.
Customer Service Technician at Brightspeed
Berlin Charter Township, Michigan, United States - Full Time
Skills Needed
Customer Service, Installation, Maintenance, Troubleshooting, Climbing, Safety, Teamwork, Active Listening, Basic Computer Skills, Electricity Training, Adsl Installation, Cable Splicing, Communication, Problem Solving, Dependability, Active Learning
Specialization
Candidates should have a high school diploma or equivalent experience and the ability to handle physical tasks such as climbing and lifting. Basic computer skills and the ability to work in various weather conditions are also required.
Customer Service Technician at Brightspeed
Marinette, Wisconsin, United States - Full Time
Skills Needed
Customer Service, Installation, Maintenance, Troubleshooting, Climbing, Safety Compliance, Teamwork, Active Listening, Basic Computer Skills, Electricity Training, Adsl Installation, Cable Splicing, Problem Solving, Communication, Dependability, Active Learning
Specialization
Candidates should have a high school diploma or equivalent experience and the ability to handle physical tasks such as climbing and working in confined spaces. Basic computer skills and a valid driver's license are also required.
Customer Service Technician at Brightspeed
Lima, Ohio, United States - Full Time
Skills Needed
Customer Service, Installation, Maintenance, Troubleshooting, Climbing, Safety Regulations, Teamwork, Active Listening, Basic Computer Skills, Electricity Training, Adsl Installation, Cable Splicing, Problem Solving, Communication, Dependability, Active Learning
Specialization
Candidates should have a high school diploma or equivalent experience and the ability to handle physical tasks such as climbing and lifting heavy objects. Basic computer skills and the ability to work in various weather conditions are also required.
Customer Service Technician at Brightspeed
Cabot, Arkansas, United States - Full Time
Skills Needed
Customer Service, Installation, Maintenance, Troubleshooting, Safety Compliance, Teamwork, Active Listening, Basic Computer Skills, Climbing, Digging, Confined Spaces, Working Aloft, Driving, Accountability, Active Learning
Specialization
Candidates should have a high school diploma or equivalent experience and the ability to handle physical tasks such as climbing and digging. Basic computer skills and the ability to work in various weather conditions are also required.
Customer Service Technician at Brightspeed
Pekin, Illinois, United States - Full Time
Skills Needed
Customer Service, Installation, Maintenance, Troubleshooting, Safety Compliance, Teamwork, Active Listening, Basic Computer Skills, Climbing, Digging, Confined Spaces, Working Aloft, Driving, Accountability, Active Learning
Specialization
A high school diploma or equivalent is required, along with the ability to handle physical tasks and work in various weather conditions. Basic computer skills and a valid driver's license are also necessary.
Customer Services Assistant at Central Coop
Birmingham B13 8PG, , United Kingdom - Full Time
Skills Needed
Availability, Coaching
Qualification
Graduate
Customer Services Assistant at Central Coop
Nuneaton CV13 0EJ, , United Kingdom - Full Time
Skills Needed
Coaching, Availability
Qualification
Graduate
Customer Service Specialist at General Dynamics Information Technology
, Maryland, United States - Full Time
Skills Needed
Computer Literacy, Customer Relationships, Customer Service, Learning Quickly, Reliable, Communication, Problem Solving
Specialization
A high school diploma or GED is required along with 1+ years of related experience. Candidates must be U.S. citizens and able to obtain a Top Secret SCI clearance with a polygraph.
Customer Service Technician at Brightspeed
Mount Vernon, Missouri, United States - Full Time
Skills Needed
Customer Service, Installation, Maintenance, Troubleshooting, Safety Compliance, Teamwork, Active Listening, Basic Computer Skills, Climbing, Digging, Confined Spaces, Working Aloft, Driving, Accountability, Active Learning
Specialization
Candidates should have a high school diploma or equivalent experience and the ability to handle physical tasks such as climbing and digging. Basic computer skills and the ability to work in various weather conditions are also required.
Customer Service Consultant at Royal Automobile Club of WA
Joondalup, Western Australia, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Consultant at Rentokil Initial
Newcastle, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Phone Sales, Problem Solving, Data Entry, Teamwork, Communication, Multi Tasking, Database Management
Specialization
Candidates must have experience in customer service or call center environments and demonstrate proficiency in phone sales. They should be capable of working with multiple database systems and possess strong communication and problem-solving skills.
Experience Required
Minimum 2 year(s)
customer service manager-99 at Michaels Stores
, , United States - Full Time
Skills Needed
Customer Service, Retail Management, Team Leadership, Standard Operating Procedures, Inventory Management, Cash Reconciliation, Training, Coaching, Event Planning, Safety Programs, Shrink Management, Positive Interaction, Problem Solving, Omnichannel Processes, Performance Management, Talent Development
Specialization
Retail management experience is preferred for this role. The position requires physical stamina to remain standing for long periods and perform various tasks throughout the store.
Experience Required
Minimum 2 year(s)
Customer Service Medewerker at Hostnet
1AC, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service - Printing at Imprimus Labels and Packaging
Mogadore, Ohio, United States - Full Time
Skills Needed
Interpersonal Skills, Communication Skills, Data Entry, Word, Excel, Email, Customer Service, Graphic Arts, Problem Solving, Relationship Building, Inventory Management, Order Processing, Sales Support, Production Coordination, Attention To Detail, Time Management
Specialization
A high school diploma or equivalent is required, along with five years of customer service experience, preferably in the label printing industry. Knowledge of Graphic Arts and experience with Label Traxx are desirable.
Experience Required
Minimum 5 year(s)
Customer Service Consultant at Rentokil Initial Group
Byron Bay, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Phone Sales, Problem Solving, Multi Tasking, Database Management, Communication, Teamwork, Punctuality, Data Entry
Specialization
Candidates must have experience in customer service or call center environments and demonstrate proficiency in phone sales. They should also be capable of working with multiple database systems and possess strong communication and problem-solving skills.
Experience Required
Minimum 2 year(s)
Front Desk Customer Service at David's Bridal
Maple Grove, Minnesota, United States - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Conflict Resolution, Inventory Management, Sales Promotions, Cash Handling, Teamwork, Empathy, Attention To Detail, Adaptability, Time Management, Relationship Building, Operational Excellence, Dress Code Compliance, Alterations Promotion
Specialization
A high school diploma or equivalent is required, along with 1-2 years of prior retail experience in an apparel, service, or specialty store environment. Strong communication skills and the ability to provide excellent customer service are essential.
Customer Service Specialist at Great Southern Bank
Parramatta, New South Wales, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Front Desk Customer Service at David's Bridal
Peoria, Arizona, United States - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Conflict Resolution, Inventory Management, Sales Promotions, Cash Handling, Teamwork, Empathy, Attention To Detail, Adaptability, Time Management, Relationship Building, Operational Excellence, Dress Code Compliance, Alterations Promotion
Specialization
A high school diploma or equivalent is required, along with 1-2 years of prior retail experience in an apparel, service, or specialty store environment. Strong communication skills and the ability to manage customer flow effectively are essential.
Customer Service Specialist at Wallapop
Barcelona, Catalonia, Spain - Full Time
Skills Needed
Customer Service, Analytical Mindset, Problem Solving, Communication Skills, Data Analysis, Cross Functional Collaboration, Process Optimization, Automation, Zendesk, Multi Channel Support, Customer Satisfaction, Adaptability, Product Knowledge, Bpo Support, Performance Monitoring, Training
Specialization
Candidates should have excellent communication skills in English and Spanish, along with a strong analytical mindset. Experience in customer service, particularly in a multi-channel environment, is preferred.
Experience Required
Minimum 2 year(s)
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