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CUSTOMER SERVICE COORDINATOR at Fermax Asia Pacific Pte Ltd
Singapore, , Singapore - Full Time
Skills Needed
Working Experience, Interpersonal Skills, Excel
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Driver & Customer Service Rep at The Greater Boston Convention and Visitors Bureau
Boston, Massachusetts, United States - Full Time
Skills Needed
Driving, Customer Service, Communication, Public Interaction, Retail Management, Point Of Sales System, Teamwork, Problem Solving
Specialization
Candidates must have an active standard U.S. driver's license and a clean driving record, and be at least 21 years old. Strong customer service skills and the ability to lift at least 30 pounds are also required.
Customer Service Duty Manager at National Express
Manchester M1 3JF, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer services coordinator at Macphie ltd
Glenbervie, , United Kingdom - Full Time
Skills Needed
Customer Service Skills, It, Paternity, Lifelong Learning, Access, Health Insurance, Prp, Processing, Probation
Qualification
Graduate
Customer Service Coordinator at Harvey Norman
Hobart TAS, Tasmania, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Cashier and Customer Service at Dealer for CircleK
Surrey, BC, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Rep, Remote at Mass General Brigham
Somerville, Massachusetts, USA - Full Time
Skills Needed
Healthcare Management
Specialization
Management
Qualification
Diploma
Customer Service and Dispatch at Great Western Railway
Redruth, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Director of Customer Service at Trellis
, , - Full Time
Skills Needed
Service Leadership, Operations Management, Process Optimization, Customer Satisfaction, Retention Strategies, Data Analysis, Communication Skills, Performance Management, Training Development, Cross Functional Collaboration, Strategic Alignment, Contact Center Operations, Capacity Planning, Sla Management, Coaching, Performance Culture
Specialization
Candidates should have over 5 years of experience in service or operations leadership, with a strong background in optimizing processes and managing teams. A deep understanding of contact center operations and data analysis is essential.
Experience Required
Minimum 5 year(s)
Customer Service Agent - C4C at GGA Solutions
Puebla City, Puebla, Mexico - Full Time
Skills Needed
Bilingual, Customer Service, Call Center Experience
Specialization
Candidates must be 100% bilingual in English and Spanish. A minimum of 6 months of call center experience is required.
Customer Service Team Member at Bunnings
, , Australia - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Problem Solving, Product Knowledge, Flexibility, Integrity, Enthusiasm
Specialization
A genuine passion for customer experience with energy and enthusiasm is essential. Candidates should be eager to learn about products and services and be available to work flexible hours.
Customer Service Team Member at Bunnings
, , Australia - Full Time
Skills Needed
Customer Experience, Energy, Enthusiasm, Product Knowledge, Integrity, Safety, Flexibility, Teamwork
Specialization
Candidates should have a genuine passion for customer experience and the ability to confidently interact with customers. They must be eager to learn about products and services and be available to work flexible hours.
Customer Service Team Member at Bunnings
, , Australia - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Problem Solving, Product Knowledge, Integrity, Safety Awareness, Flexibility, Enthusiasm, D.I.Y. Knowledge
Specialization
Candidates should have a genuine passion for customer experience and the ability to connect with customers. They must be eager to learn about products and services and be available to work flexible hours.
Customer Service Team Member at Bunnings
, , Australia - Full Time
Skills Needed
Customer Experience, Energy, Enthusiasm, Learning, Integrity, Safety, Flexibility, Teamwork
Specialization
Candidates should have a genuine passion for customer experience and the ability to confidently interact with customers. They must also be enthusiastic about learning and available to work flexible hours.
Customer Service Team Leader at GCB Cocoa UK Ltd
Sudbury CO10 7QR, , United Kingdom - Full Time
Skills Needed
Data Analysis, Accountability, Customer Service, Communication Skills, English, Customer Service Skills, Performance Management, People Management
Qualification
Graduate
Customer Service Team Member at Bunnings
, , Australia - Full Time
Skills Needed
Customer Service, Communication, Teamwork, Problem Solving, Sales, Flexibility, Integrity, Enthusiasm, Learning, D.I.Y.
Specialization
Candidates should have a genuine passion for customer experience and the ability to connect with customers. Flexibility to work various hours, including weekends, is essential.
Customer Service Team Leader at CPM International
Bratislava, Region of Bratislava, Slovakia - Full Time
Skills Needed
Customer Service, Team Leadership, Coaching, Data Analysis, Communication, Interpersonal Skills, Motivation, Results Driven, Ms Office, Crm Systems, Training, Performance Management, E Commerce, Problem Solving, Best Practices, Client Engagement
Specialization
Fluency in English and proven experience as a Team Leader in customer service or e-commerce is required. Strong understanding of customer service principles, excellent communication skills, and the ability to motivate a team are essential.
Experience Required
Minimum 2 year(s)
DC Customer Service Assistant at Apparel Group
, , Saudi Arabia - Full Time
Skills Needed
Inventory Coordination, Inventory Accuracy, Loading, Unloading, Packing, Scanning, Shelving, Physical Fitness, Heavy Lifting
Specialization
Candidates must be willing to stand for extended hours and should be physically fit for heavy lifting. No specific educational requirements are mentioned.
Customer Service Coordinator at Whistl UK Ltd
Marlow SL7, England, United Kingdom - Full Time
Skills Needed
Business Travel, Management Skills, Commercial Awareness, Powerpoint, Phone Manner
Qualification
Graduate
Customer Service Team member at Bunnings
, , Australia - Full Time
Skills Needed
Customer Experience, Communication, Teamwork, Stock Management, Integrity, Safety, Flexibility, D.I.Y. Knowledge
Specialization
Candidates should have a genuine passion for customer experience and be eager to learn about products and services. Flexibility to work various hours, including weekends, is required.
CUSTOMER SERVICE COORDINATOR at Fermax Asia Pacific Pte Ltd
Singapore, , Singapore -
Full Time


Start Date

Immediate

Expiry Date

04 Dec, 25

Salary

2800.0

Posted On

04 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Working Experience, Interpersonal Skills, Excel

Industry

Outsourcing/Offshoring

Description

JOB REQUIREMENTS

  1. At least 2 years (s) working experience in a related field.
  2. Experience in handling maintenance checklist/reports is preferred and must be computer literate.
  3. Proficient in MS office (Word, Excel, PPT etc)
  4. Possess good communication, listening, and interpersonal skills to maintain good rapport with our customers.
  5. Independent, resourceful with a high degree of initiative, and able to work under pressure

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities
  1. Prepare Quotations & Maintenance Checklist and related documents for MCSTs
  2. Prepare Monthly SRMs report and related meeting reports & minutes
  3. Prepare and Program Access Cards and arrange for the delivery
  4. Coordinate service appointments and dispatch technicians to client locations as needed.
  5. Respond promptly to customer inquiries via phone, email, SRM or in-person, providing accurate information and assistance.
  6. Maintain accurate records of customer interactions, service requests, and resolution activities using our SRM system.
  7. Collaborate with technicians and other team members to ensure timely resolution of customer issues and concerns.
  8. Monitor the status of ongoing service appointments and provide regular updates to customers as needed.
  9. Assist with billing inquiries, invoice processing, and payment collection.
  10. Identify opportunities for process improvement and contribute to the development of customer service policies and procedures.
  11. Build and maintain positive relationships with clients, ensuring high levels of satisfaction and retention.
  12. Stay up-to-date on product knowledge and industry trends to effectively address customer inquiries and concerns.
  13. Other ad-hoc duties as assigned.
CUSTOMER SERVICE COORDINATOR at Fermax Asia Pacific Pte Ltd
Singapore, , Singapore - Full Time
Skills Needed
Working Experience, Interpersonal Skills, Excel
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Driver & Customer Service Rep at The Greater Boston Convention and Visitors Bureau
Boston, Massachusetts, United States - Full Time
Skills Needed
Driving, Customer Service, Communication, Public Interaction, Retail Management, Point Of Sales System, Teamwork, Problem Solving
Specialization
Candidates must have an active standard U.S. driver's license and a clean driving record, and be at least 21 years old. Strong customer service skills and the ability to lift at least 30 pounds are also required.
Customer Service Duty Manager at National Express
Manchester M1 3JF, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer services coordinator at Macphie ltd
Glenbervie, , United Kingdom - Full Time
Skills Needed
Customer Service Skills, It, Paternity, Lifelong Learning, Access, Health Insurance, Prp, Processing, Probation
Qualification
Graduate
Customer Service Coordinator at Harvey Norman
Hobart TAS, Tasmania, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Cashier and Customer Service at Dealer for CircleK
Surrey, BC, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Rep, Remote at Mass General Brigham
Somerville, Massachusetts, USA - Full Time
Skills Needed
Healthcare Management
Specialization
Management
Qualification
Diploma
Customer Service and Dispatch at Great Western Railway
Redruth, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Director of Customer Service at Trellis
, , - Full Time
Skills Needed
Service Leadership, Operations Management, Process Optimization, Customer Satisfaction, Retention Strategies, Data Analysis, Communication Skills, Performance Management, Training Development, Cross Functional Collaboration, Strategic Alignment, Contact Center Operations, Capacity Planning, Sla Management, Coaching, Performance Culture
Specialization
Candidates should have over 5 years of experience in service or operations leadership, with a strong background in optimizing processes and managing teams. A deep understanding of contact center operations and data analysis is essential.
Experience Required
Minimum 5 year(s)
Customer Service Agent - C4C at GGA Solutions
Puebla City, Puebla, Mexico - Full Time
Skills Needed
Bilingual, Customer Service, Call Center Experience
Specialization
Candidates must be 100% bilingual in English and Spanish. A minimum of 6 months of call center experience is required.
Customer Service Team Member at Bunnings
, , Australia - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Problem Solving, Product Knowledge, Flexibility, Integrity, Enthusiasm
Specialization
A genuine passion for customer experience with energy and enthusiasm is essential. Candidates should be eager to learn about products and services and be available to work flexible hours.
Customer Service Team Member at Bunnings
, , Australia - Full Time
Skills Needed
Customer Experience, Energy, Enthusiasm, Product Knowledge, Integrity, Safety, Flexibility, Teamwork
Specialization
Candidates should have a genuine passion for customer experience and the ability to confidently interact with customers. They must be eager to learn about products and services and be available to work flexible hours.
Customer Service Team Member at Bunnings
, , Australia - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Problem Solving, Product Knowledge, Integrity, Safety Awareness, Flexibility, Enthusiasm, D.I.Y. Knowledge
Specialization
Candidates should have a genuine passion for customer experience and the ability to connect with customers. They must be eager to learn about products and services and be available to work flexible hours.
Customer Service Team Member at Bunnings
, , Australia - Full Time
Skills Needed
Customer Experience, Energy, Enthusiasm, Learning, Integrity, Safety, Flexibility, Teamwork
Specialization
Candidates should have a genuine passion for customer experience and the ability to confidently interact with customers. They must also be enthusiastic about learning and available to work flexible hours.
Customer Service Team Leader at GCB Cocoa UK Ltd
Sudbury CO10 7QR, , United Kingdom - Full Time
Skills Needed
Data Analysis, Accountability, Customer Service, Communication Skills, English, Customer Service Skills, Performance Management, People Management
Qualification
Graduate
Customer Service Team Member at Bunnings
, , Australia - Full Time
Skills Needed
Customer Service, Communication, Teamwork, Problem Solving, Sales, Flexibility, Integrity, Enthusiasm, Learning, D.I.Y.
Specialization
Candidates should have a genuine passion for customer experience and the ability to connect with customers. Flexibility to work various hours, including weekends, is essential.
Customer Service Team Leader at CPM International
Bratislava, Region of Bratislava, Slovakia - Full Time
Skills Needed
Customer Service, Team Leadership, Coaching, Data Analysis, Communication, Interpersonal Skills, Motivation, Results Driven, Ms Office, Crm Systems, Training, Performance Management, E Commerce, Problem Solving, Best Practices, Client Engagement
Specialization
Fluency in English and proven experience as a Team Leader in customer service or e-commerce is required. Strong understanding of customer service principles, excellent communication skills, and the ability to motivate a team are essential.
Experience Required
Minimum 2 year(s)
DC Customer Service Assistant at Apparel Group
, , Saudi Arabia - Full Time
Skills Needed
Inventory Coordination, Inventory Accuracy, Loading, Unloading, Packing, Scanning, Shelving, Physical Fitness, Heavy Lifting
Specialization
Candidates must be willing to stand for extended hours and should be physically fit for heavy lifting. No specific educational requirements are mentioned.
Customer Service Coordinator at Whistl UK Ltd
Marlow SL7, England, United Kingdom - Full Time
Skills Needed
Business Travel, Management Skills, Commercial Awareness, Powerpoint, Phone Manner
Qualification
Graduate
Customer Service Team member at Bunnings
, , Australia - Full Time
Skills Needed
Customer Experience, Communication, Teamwork, Stock Management, Integrity, Safety, Flexibility, D.I.Y. Knowledge
Specialization
Candidates should have a genuine passion for customer experience and be eager to learn about products and services. Flexibility to work various hours, including weekends, is required.
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