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Japanese Bilingual Customer Service Associate | Music Streaming Services | at Sutherland
Mandaluyong, Metro Manila, Philippines - Full Time
Skills Needed
Bilingual Communication, Customer Support, Japanese Language, English Language, Email Handling, Chat Support, Call Handling, Problem Solving, Rapport Building, Data Capture, Target Achievement
Specialization
Candidates must possess excellent written and verbal communication skills in both English and Japanese, along with at least two years of college education or a high school diploma plus relevant experience. A working knowledge of computers and good customer service and problem-solving abilities are also required to meet daily targets.
Customer Service Associate - Account Services (m/w/d) German Speaking at Scalable GmbH
Berlin, Berlin, Germany - Full Time
Skills Needed
Customer Service, Problem Solving, Teamwork, Communication, German Language, English Language, Client Success, Account Management
Specialization
Experience in customer contact is required, and candidates from other fields are welcome. Strong customer orientation and teamwork skills are essential, along with proficiency in German and good English skills.
Customer Service Associate - Account Services (m/w/d) German Speaking at Scalable GmbH
Munich, Bavaria, Germany - Full Time
Skills Needed
Customer Service, Problem Solving, Teamwork, Communication, German Language, English Language, Account Management, Adaptability
Specialization
You should have experience in customer contact and prioritize customer orientation and teamwork. Proficiency in German (at least C1) and good English (at least B2) is required.
Customer Service Associate - Account Services (m/w/d) German Speaking at Scalable GmbH
Munich, Bavaria, Germany - Full Time
Skills Needed
Customer Service, Problem Solving, Teamwork, Communication, German Language, English Language, Account Management, Adaptability
Specialization
Experience in customer contact is required, and candidates from other fields are welcome. Strong customer orientation and teamwork skills are essential, along with proficiency in German and good English skills.
Customer Service Associate - Account Services (m/w/d) German Speaking at Scalable GmbH
Berlin, Berlin, Germany - Full Time
Skills Needed
Customer Service, Problem Solving, Teamwork, Communication, German Language, English Language, Client Success, Motivation, Adaptability
Specialization
Experience in customer contact is required, and we welcome career changers. Strong customer orientation and teamwork skills are essential, along with excellent German and good English language skills.
Customer Success Executive at ServiceNow
Minato, , Japan - Full Time
Skills Needed
Customer Success, Ai Integration, Digital Transformation, Relationship Management, Consulting, Implementation Strategies, Governance, Account Management, C Level Relationships, Co Delivery, Enterprise Software, Problem Solving, Workflow Automation, Advisory Services, Technology Partnerships, Customer Outcomes
Specialization
Candidates should have over 12 years of experience in professional services, particularly in management consulting focused on technology transformations. They must also have experience with C-level relationships and a strong understanding of digital transformation across industries.
Experience Required
Minimum 10 year(s)
Customer Success Executive at ServiceNow
West Palm Beach, Florida, United States - Full Time
Skills Needed
Customer Success, Business Transformation, C Level Relationships, Strategic Leadership, Collaboration, Risk Mitigation, Kpi Management, Innovation, Communication, Adaptability, Execution Focus, Customer Focus, Cross Functional Leadership, Problem Solving, Digital Transformation, Ai Integration
Specialization
Candidates should have extensive experience in leading digital business transformations and a strong background in governance and strategy. A minimum of 12 years in a relevant management consulting or leadership role is required.
Experience Required
Minimum 10 year(s)
Customer Success Executive at ServiceNow
Amsterdam, North Holland, Netherlands - Full Time
Skills Needed
Ai Integration, Enterprise Saas Transformation, C Level Presence, Leadership Expertise, Strategic Account Management, Business Acumen, Cross Functional Leadership, Adaptability, Operational Excellence, Collaboration, Customer Centric Mindset
Specialization
Candidates should have extensive experience in enterprise-level SaaS transformation and strategic advisory, with a strong ability to engage with senior executives. A minimum of 15 years in relevant roles is required, along with expertise in technology-enabled business transformations.
Experience Required
Minimum 10 year(s)
Customer Success Executive at ServiceNow
Addison, Texas, United States - Full Time
Skills Needed
Customer Success, Digital Transformation, C Level Relationships, Business Strategy, Risk Management, Collaboration, Communication, Leadership, Problem Solving, Adaptability, Execution Focus, Innovation, Performance Metrics, Customer Advocacy, Cross Functional Leadership, Ai Integration
Specialization
Candidates should have extensive experience in digital business transformations and a strong background in consulting or technology-enabled roles. A minimum of 12 years of experience and a BA/BS degree are required, with a Master's preferred.
Experience Required
Minimum 10 year(s)
Customer Success Executive at ServiceNow
Addison, Texas, United States - Full Time
Skills Needed
Customer Success, Business Transformation, C Level Relationships, Strategic Leadership, Collaboration, Risk Mitigation, Performance Metrics, Innovation, Digital Transformation, Ai Integration, Cross Functional Leadership, Communication, Customer Focus, Adaptability, Execution, Problem Solving
Specialization
Candidates should have extensive experience in leading digital business transformations and a strong background in governance and strategy. A minimum of 12 years in a relevant management consulting or leadership role is required.
Experience Required
Minimum 10 year(s)
Financial Service Associate at Isabella Community Credit Union
Union Charter Township, Michigan, United States - Full Time
Skills Needed
Clerical Duties, Receptionist Duties, Administrative Assistance, Electronic Titles Management, Loan Portfolio Monitoring, Title Correction Assistance, Mail Handling, Filing, Communication Skills, Multiline Telephone Systems, Customer Service, Report Generation, Appointment Scheduling, Equipment Maintenance, Document Verification, Cooperative Attitude
Specialization
Candidates should have one to three years of related experience and a high school education or GED. Strong interpersonal skills and a pleasant demeanor are essential for interacting with the public and colleagues.
Client Service Associate II at Sequoia Financial Group Llc
Mayfield Heights, Ohio, United States - Full Time
Skills Needed
Client Service, Project Management, Communication Skills, Attention To Detail, Organizational Abilities, Problem Solving, Teamwork, Financial Planning, Wealth Management, Salesforce, Microsoft Office, Trusts, Gifting, Cost Basis Reconciliation, Flexibility, Time Management
Specialization
Candidates should have a minimum of 3 years of experience in a client service role, ideally with ultra-high-net-worth clients, and demonstrated project management skills. Strong communication skills and proficiency in relevant software are also required.
Experience Required
Minimum 2 year(s)
Sales and Service Associate at 24 Hour Fitness
Hawthorne, California, United States - Full Time
Skills Needed
Sales, Customer Service, Fitness Knowledge, Communication, Problem Solving, Relationship Building, Motivation, Teamwork, Goal Orientation, Self Motivation, Learning Agility, Service Mentality, Onboarding, Fitness Community, Conflict Resolution, Attention To Detail
Specialization
Candidates should have 1+ years of retail or fitness sales experience and must obtain CPR and AED certification within 60 days of employment. They should be authentic, self-motivated, and passionate about helping others.
Sales and Service Associate at 24 Hour Fitness
Lake Forest, California, United States - Full Time
Skills Needed
Sales, Customer Service, Fitness Knowledge, Communication, Problem Solving, Relationship Building, Teamwork, Motivation, Goal Orientation, Self Motivation, Learning Agility, Service Mentality, Onboarding, Fitness Community, Conflict Resolution, Cleanliness
Specialization
Candidates should have at least 1 year of retail or fitness sales experience and must obtain CPR and AED certification within 60 days of employment. They should be authentic, self-motivated, and passionate about helping others.
Sales and Service Associate at 24 Hour Fitness
Moraga, California, United States - Full Time
Skills Needed
Sales, Customer Service, Fitness, Communication, Problem Solving, Relationship Building, Teamwork, Self Motivation, Goal Orientation, Learning, Service Mentality, Onboarding, Fitness Knowledge, Conflict Resolution, Time Management, Attention To Detail
Specialization
Candidates should have at least 1 year of retail or fitness sales experience and must obtain CPR and AED certification within 60 days of employment. They should demonstrate authenticity, a service mentality, and a passion for helping others.
Sales and Service Associate at 24 Hour Fitness
Fountain Valley, California, United States - Full Time
Skills Needed
Sales, Customer Service, Fitness Knowledge, Communication, Problem Solving, Relationship Building, Goal Orientation, Self Motivation, Teamwork, Service Mentality, Onboarding, Fitness Community, Cleaning, Safety, Flexibility, Learning
Specialization
Candidates should have 1+ years of retail or fitness sales experience and must obtain CPR and AED certification within 60 days of employment. They should be self-motivated, passionate about helping others, and eager to learn.
Sales and Service Associate at 24 Hour Fitness
Beaverton, Oregon, United States - Full Time
Skills Needed
Sales, Customer Service, Fitness, Communication, Problem Solving, Relationship Building, Teamwork, Motivation, Goal Orientation, Self Motivation, Learning, Service Mentality, Onboarding, Fitness Knowledge, Community Engagement, Safety
Specialization
Candidates should have 1+ years of retail or fitness sales experience and must obtain CPR and AED certification within 60 days of employment. They should be authentic, self-motivated, and passionate about helping others while striving to exceed goals.
Sales and Service Associate at 24 Hour Fitness
Los Angeles, California, United States - Full Time
Skills Needed
Sales, Customer Service, Fitness Knowledge, Communication, Problem Solving, Relationship Building, Motivation, Teamwork, Goal Orientation, Self Motivation, Learning Agility, Service Mentality, Onboarding, Fitness Community, Conflict Resolution, Safety Awareness
Specialization
Candidates should have 1+ years of retail or fitness sales experience and must obtain CPR and AED certification within 60 days of employment. They should be authentic, self-motivated, and passionate about helping others.
Sales and Service Associate at 24 Hour Fitness
Honolulu, Hawaii, United States - Full Time
Skills Needed
Sales, Customer Service, Fitness, Communication, Problem Solving, Relationship Building, Teamwork, Motivation, Goal Orientation, Self Motivation, Learning, Service Mentality, Onboarding, Fitness Knowledge, Community Engagement, Safety
Specialization
Candidates should have 1+ years of retail or fitness sales experience and must obtain CPR and AED certification within 60 days of employment. They should be self-motivated, passionate about helping others, and eager to learn.
Sales and Service Associate at 24 Hour Fitness
Thousand Oaks, California, United States - Full Time
Skills Needed
Sales, Customer Service, Fitness, Communication, Problem Solving, Relationship Building, Teamwork, Motivation, Goal Orientation, Service Mentality, Learning, Self Motivation, Passion For Fitness, Onboarding, Community Engagement, Safety
Specialization
Candidates should have 1+ years of retail or fitness sales experience and must obtain CPR and AED certification within 60 days of employment. They should be authentic, self-motivated, and passionate about helping others.
Japanese Bilingual Customer Service Associate | Music Streaming Services | at Sutherland
Mandaluyong, Metro Manila, Philippines -
Full Time


Start Date

Immediate

Expiry Date

06 May, 26

Salary

0.0

Posted On

05 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Bilingual Communication, Customer Support, Japanese Language, English Language, Email Handling, Chat Support, Call Handling, Problem Solving, Rapport Building, Data Capture, Target Achievement

Industry

IT Services and IT Consulting

Description
Company Description About Sutherland Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise. We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence. We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model. For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships. Sutherland Unlocking digital performance. Delivering measurable results. Job Description As a Japanese Bilingual Customer Service Associate for our Music Streaming Services account in Shaw, , and you'll be managing subscriptions, assisting with account registration, and handling cancellation requests to ensure our customers enjoy a seamless music experience. Provide bilingual customer support (English + Japanese) across multiple channels (live and non-live) Handle Email/Chat/Calls for the customers using the provided tools Resolve the customer's issue. Establish and maintain rapport with consumers Accurately capture all required information in the respective tools Accurately report all happenings on the email/chat/calls to the respective supervisor/lead Complete all given tasks within the time specified Adhere to the rules and regulations of the company Adhere to the non-disclosure agreement Qualifications Finished at least 2 years in college (or High School Graduate + relevant work experience) Excellent English and Japanese written and verbal communication skills Working knowledge on computers Good customer service and problem solving skills Meet the specific daily targets with respect to the Key Result Areas Additional Information All your information will be kept confidential according to EEO guidelines.

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Responsibilities
The role involves managing customer subscriptions, handling account registration, and processing cancellation requests for music streaming services. Associates will provide bilingual support in English and Japanese across live and non-live channels like email, chat, and calls to ensure a seamless customer experience.
Japanese Bilingual Customer Service Associate | Music Streaming Services | at Sutherland
Mandaluyong, Metro Manila, Philippines - Full Time
Skills Needed
Bilingual Communication, Customer Support, Japanese Language, English Language, Email Handling, Chat Support, Call Handling, Problem Solving, Rapport Building, Data Capture, Target Achievement
Specialization
Candidates must possess excellent written and verbal communication skills in both English and Japanese, along with at least two years of college education or a high school diploma plus relevant experience. A working knowledge of computers and good customer service and problem-solving abilities are also required to meet daily targets.
Customer Service Associate - Account Services (m/w/d) German Speaking at Scalable GmbH
Berlin, Berlin, Germany - Full Time
Skills Needed
Customer Service, Problem Solving, Teamwork, Communication, German Language, English Language, Client Success, Account Management
Specialization
Experience in customer contact is required, and candidates from other fields are welcome. Strong customer orientation and teamwork skills are essential, along with proficiency in German and good English skills.
Customer Service Associate - Account Services (m/w/d) German Speaking at Scalable GmbH
Munich, Bavaria, Germany - Full Time
Skills Needed
Customer Service, Problem Solving, Teamwork, Communication, German Language, English Language, Account Management, Adaptability
Specialization
You should have experience in customer contact and prioritize customer orientation and teamwork. Proficiency in German (at least C1) and good English (at least B2) is required.
Customer Service Associate - Account Services (m/w/d) German Speaking at Scalable GmbH
Munich, Bavaria, Germany - Full Time
Skills Needed
Customer Service, Problem Solving, Teamwork, Communication, German Language, English Language, Account Management, Adaptability
Specialization
Experience in customer contact is required, and candidates from other fields are welcome. Strong customer orientation and teamwork skills are essential, along with proficiency in German and good English skills.
Customer Service Associate - Account Services (m/w/d) German Speaking at Scalable GmbH
Berlin, Berlin, Germany - Full Time
Skills Needed
Customer Service, Problem Solving, Teamwork, Communication, German Language, English Language, Client Success, Motivation, Adaptability
Specialization
Experience in customer contact is required, and we welcome career changers. Strong customer orientation and teamwork skills are essential, along with excellent German and good English language skills.
Customer Success Executive at ServiceNow
Minato, , Japan - Full Time
Skills Needed
Customer Success, Ai Integration, Digital Transformation, Relationship Management, Consulting, Implementation Strategies, Governance, Account Management, C Level Relationships, Co Delivery, Enterprise Software, Problem Solving, Workflow Automation, Advisory Services, Technology Partnerships, Customer Outcomes
Specialization
Candidates should have over 12 years of experience in professional services, particularly in management consulting focused on technology transformations. They must also have experience with C-level relationships and a strong understanding of digital transformation across industries.
Experience Required
Minimum 10 year(s)
Customer Success Executive at ServiceNow
West Palm Beach, Florida, United States - Full Time
Skills Needed
Customer Success, Business Transformation, C Level Relationships, Strategic Leadership, Collaboration, Risk Mitigation, Kpi Management, Innovation, Communication, Adaptability, Execution Focus, Customer Focus, Cross Functional Leadership, Problem Solving, Digital Transformation, Ai Integration
Specialization
Candidates should have extensive experience in leading digital business transformations and a strong background in governance and strategy. A minimum of 12 years in a relevant management consulting or leadership role is required.
Experience Required
Minimum 10 year(s)
Customer Success Executive at ServiceNow
Amsterdam, North Holland, Netherlands - Full Time
Skills Needed
Ai Integration, Enterprise Saas Transformation, C Level Presence, Leadership Expertise, Strategic Account Management, Business Acumen, Cross Functional Leadership, Adaptability, Operational Excellence, Collaboration, Customer Centric Mindset
Specialization
Candidates should have extensive experience in enterprise-level SaaS transformation and strategic advisory, with a strong ability to engage with senior executives. A minimum of 15 years in relevant roles is required, along with expertise in technology-enabled business transformations.
Experience Required
Minimum 10 year(s)
Customer Success Executive at ServiceNow
Addison, Texas, United States - Full Time
Skills Needed
Customer Success, Digital Transformation, C Level Relationships, Business Strategy, Risk Management, Collaboration, Communication, Leadership, Problem Solving, Adaptability, Execution Focus, Innovation, Performance Metrics, Customer Advocacy, Cross Functional Leadership, Ai Integration
Specialization
Candidates should have extensive experience in digital business transformations and a strong background in consulting or technology-enabled roles. A minimum of 12 years of experience and a BA/BS degree are required, with a Master's preferred.
Experience Required
Minimum 10 year(s)
Customer Success Executive at ServiceNow
Addison, Texas, United States - Full Time
Skills Needed
Customer Success, Business Transformation, C Level Relationships, Strategic Leadership, Collaboration, Risk Mitigation, Performance Metrics, Innovation, Digital Transformation, Ai Integration, Cross Functional Leadership, Communication, Customer Focus, Adaptability, Execution, Problem Solving
Specialization
Candidates should have extensive experience in leading digital business transformations and a strong background in governance and strategy. A minimum of 12 years in a relevant management consulting or leadership role is required.
Experience Required
Minimum 10 year(s)
Financial Service Associate at Isabella Community Credit Union
Union Charter Township, Michigan, United States - Full Time
Skills Needed
Clerical Duties, Receptionist Duties, Administrative Assistance, Electronic Titles Management, Loan Portfolio Monitoring, Title Correction Assistance, Mail Handling, Filing, Communication Skills, Multiline Telephone Systems, Customer Service, Report Generation, Appointment Scheduling, Equipment Maintenance, Document Verification, Cooperative Attitude
Specialization
Candidates should have one to three years of related experience and a high school education or GED. Strong interpersonal skills and a pleasant demeanor are essential for interacting with the public and colleagues.
Client Service Associate II at Sequoia Financial Group Llc
Mayfield Heights, Ohio, United States - Full Time
Skills Needed
Client Service, Project Management, Communication Skills, Attention To Detail, Organizational Abilities, Problem Solving, Teamwork, Financial Planning, Wealth Management, Salesforce, Microsoft Office, Trusts, Gifting, Cost Basis Reconciliation, Flexibility, Time Management
Specialization
Candidates should have a minimum of 3 years of experience in a client service role, ideally with ultra-high-net-worth clients, and demonstrated project management skills. Strong communication skills and proficiency in relevant software are also required.
Experience Required
Minimum 2 year(s)
Sales and Service Associate at 24 Hour Fitness
Hawthorne, California, United States - Full Time
Skills Needed
Sales, Customer Service, Fitness Knowledge, Communication, Problem Solving, Relationship Building, Motivation, Teamwork, Goal Orientation, Self Motivation, Learning Agility, Service Mentality, Onboarding, Fitness Community, Conflict Resolution, Attention To Detail
Specialization
Candidates should have 1+ years of retail or fitness sales experience and must obtain CPR and AED certification within 60 days of employment. They should be authentic, self-motivated, and passionate about helping others.
Sales and Service Associate at 24 Hour Fitness
Lake Forest, California, United States - Full Time
Skills Needed
Sales, Customer Service, Fitness Knowledge, Communication, Problem Solving, Relationship Building, Teamwork, Motivation, Goal Orientation, Self Motivation, Learning Agility, Service Mentality, Onboarding, Fitness Community, Conflict Resolution, Cleanliness
Specialization
Candidates should have at least 1 year of retail or fitness sales experience and must obtain CPR and AED certification within 60 days of employment. They should be authentic, self-motivated, and passionate about helping others.
Sales and Service Associate at 24 Hour Fitness
Moraga, California, United States - Full Time
Skills Needed
Sales, Customer Service, Fitness, Communication, Problem Solving, Relationship Building, Teamwork, Self Motivation, Goal Orientation, Learning, Service Mentality, Onboarding, Fitness Knowledge, Conflict Resolution, Time Management, Attention To Detail
Specialization
Candidates should have at least 1 year of retail or fitness sales experience and must obtain CPR and AED certification within 60 days of employment. They should demonstrate authenticity, a service mentality, and a passion for helping others.
Sales and Service Associate at 24 Hour Fitness
Fountain Valley, California, United States - Full Time
Skills Needed
Sales, Customer Service, Fitness Knowledge, Communication, Problem Solving, Relationship Building, Goal Orientation, Self Motivation, Teamwork, Service Mentality, Onboarding, Fitness Community, Cleaning, Safety, Flexibility, Learning
Specialization
Candidates should have 1+ years of retail or fitness sales experience and must obtain CPR and AED certification within 60 days of employment. They should be self-motivated, passionate about helping others, and eager to learn.
Sales and Service Associate at 24 Hour Fitness
Beaverton, Oregon, United States - Full Time
Skills Needed
Sales, Customer Service, Fitness, Communication, Problem Solving, Relationship Building, Teamwork, Motivation, Goal Orientation, Self Motivation, Learning, Service Mentality, Onboarding, Fitness Knowledge, Community Engagement, Safety
Specialization
Candidates should have 1+ years of retail or fitness sales experience and must obtain CPR and AED certification within 60 days of employment. They should be authentic, self-motivated, and passionate about helping others while striving to exceed goals.
Sales and Service Associate at 24 Hour Fitness
Los Angeles, California, United States - Full Time
Skills Needed
Sales, Customer Service, Fitness Knowledge, Communication, Problem Solving, Relationship Building, Motivation, Teamwork, Goal Orientation, Self Motivation, Learning Agility, Service Mentality, Onboarding, Fitness Community, Conflict Resolution, Safety Awareness
Specialization
Candidates should have 1+ years of retail or fitness sales experience and must obtain CPR and AED certification within 60 days of employment. They should be authentic, self-motivated, and passionate about helping others.
Sales and Service Associate at 24 Hour Fitness
Honolulu, Hawaii, United States - Full Time
Skills Needed
Sales, Customer Service, Fitness, Communication, Problem Solving, Relationship Building, Teamwork, Motivation, Goal Orientation, Self Motivation, Learning, Service Mentality, Onboarding, Fitness Knowledge, Community Engagement, Safety
Specialization
Candidates should have 1+ years of retail or fitness sales experience and must obtain CPR and AED certification within 60 days of employment. They should be self-motivated, passionate about helping others, and eager to learn.
Sales and Service Associate at 24 Hour Fitness
Thousand Oaks, California, United States - Full Time
Skills Needed
Sales, Customer Service, Fitness, Communication, Problem Solving, Relationship Building, Teamwork, Motivation, Goal Orientation, Service Mentality, Learning, Self Motivation, Passion For Fitness, Onboarding, Community Engagement, Safety
Specialization
Candidates should have 1+ years of retail or fitness sales experience and must obtain CPR and AED certification within 60 days of employment. They should be authentic, self-motivated, and passionate about helping others.
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