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Customer Service Associate Jobs overseas

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Customer Experience Associate III at Conduent
Visakhapatnam, Andhra Pradesh, India - Full Time
Skills Needed
Data Organizing, Coordination, Analytical Process, Operational Process, Problem Solving, Client Resolution, Customer Needs Identification, Call Center Activities, Standard Scripts, Guidelines Adherence, Empathy, Database Updating, Issue Escalation, Policy Explanation
Specialization
This role requires expanding skills within an analytical or operational process, maintaining appropriate licenses, training, and certifications, and applying experience to complete assigned work with limited supervision. Candidates must be able to problem-solve independently, evaluate issues, and exchange information effectively to achieve the best outcome for clients and end-users.
Experience Required
Minimum 2 year(s)
Customer Experience Associate III at Conduent
Visakhapatnam, Andhra Pradesh, India - Full Time
Skills Needed
Data Organizing, Coordination, Analytical Process, Operational Process, Problem Solving, Client Resolution, Customer Needs Identification, Call Center Activities, Standard Scripts, Guidelines Adherence, Empathy, Database Updating, Issue Escalation, Policy Explanation
Specialization
This role requires expanding skills within an analytical or operational process, maintaining necessary licenses, training, and certifications, and applying experience to complete assigned work with limited supervision. Candidates must demonstrate the ability to problem-solve independently and evaluate solutions to achieve the best outcome for clients and end-users.
Experience Required
Minimum 2 year(s)
Customer Due Diligence Associate at Vanguard
Melbourne, Victoria, Australia - Full Time
Skills Needed
Attention To Detail, Organizational Skills, Time Management, Verbal Communication, Written Communication, Teamwork, Financial Services, Kyc, Cdd, Financial Crime, Compliance, Problem Solving, Documentation, Client Management, Regulatory Knowledge, Continuous Improvement
Specialization
The ideal candidate should have an undergraduate degree or equivalent experience, with 0-2 years of relevant work experience preferred. Experience in financial crime, AML/CTF, or compliance roles is a plus but not required.
Sales Customer Associate - Remote at Beacon National Agency
Laramie, Wyoming, United States - Full Time
Skills Needed
Sales, Client Success, Financial Analysis, Life Insurance, Annuities, Iul, Presentation Skills, Consultation, Relationship Building, Communication, Problem Solving, Time Management, Lead Generation, Customer Service, Negotiation, Mentorship
Specialization
The job is suited for highly motivated individuals who are self-starters and thrive in a flexible, home-based environment. Experience in sales or financial services is beneficial but not explicitly required.
Customer Success Senior Associate at Graphite Financial Group
, , United States - Full Time
Skills Needed
Project Management, Data Analysis, Client Onboarding, Technical Implementation, Data Visualization, Crm Management, Excel, Financial Reporting
Specialization
Candidates should have 1-3 years of experience in supporting B2B client onboarding, preferably in Professional Services. A Bachelor's degree in Accounting or Finance is preferred, along with advanced Excel skills and project management experience.
Experience Required
Minimum 2 year(s)
Part-time Customer Care Associate at Sona Pharmacy
Arden, North Carolina, United States - Full Time
Skills Needed
Customer Service, Cashier Experience, Attention To Detail, Communication Skills, Pharmacy Operations, Over The Counter Products, Empathy, Optimism, Curiosity To Learn, Drive To Improve
Specialization
Candidates should have a willingness to go above and beyond and possess exceptional customer service skills. Cashier experience in a community pharmacy is preferred, along with attention to detail and excellent communication skills.
Sr Customer Success Manager at ServiceNow
São Paulo, Southeast, Brazil - Full Time
Skills Needed
Customer Success, Ai Integration, Project Management, Problem Solving, Collaboration, Servicenow, Technical Health, Success Plays, Use Cases, Business Outcomes, Innovation, Guidance, Escalation Management, Creativity, Analysis, Resolution
Specialization
Candidates should have a minimum of 7 years of related work experience and experience in integrating AI into work processes. ServiceNow certifications are also required.
Experience Required
Minimum 5 year(s)
Sr Customer Success Manager at ServiceNow
Santa Clara, California, United States - Full Time
Skills Needed
Customer Success, Ai Integration, Project Management, Problem Solving, Collaboration, Servicenow Products, Technical Health, Success Plays, Use Case Development, Escalation Management, Business Outcomes, Innovation, Creativity, Analysis, Resolution
Specialization
Candidates should have a minimum of 7 years of related work experience and experience in integrating AI into work processes. ServiceNow certifications are also required.
Experience Required
Minimum 5 year(s)
Sr Customer Success Manager at ServiceNow
Santa Clara, California, United States - Full Time
Skills Needed
Customer Success, Ai Integration, Project Management, Problem Solving, Collaboration, Servicenow Products, Technical Health, Success Plays, Use Case Development, Escalation Management, Business Outcomes, Innovation, Creativity, Analysis, Resolution
Specialization
Candidates should have at least 7 years of related work experience and experience with AI integration in work processes. ServiceNow certifications are also required.
Experience Required
Minimum 5 year(s)
Senior IP Customer Engineer at hktservice
Manila, Metro Manila, Philippines - Full Time
Skills Needed
Ip, Ipv6, Bgp, Mpls, Ipsec, Sdwan, Network Technology, Cloud Technologies, Cisco Ios Xr, Junos, Linux, Layer 1 Troubleshooting, Customer Service, Technical Support, Communication, Teamwork
Specialization
Candidates should have strong knowledge in IP technologies and at least five years of relevant experience. CCNP/CCIE certification is required, with additional knowledge of Juniper being advantageous.
Experience Required
Minimum 5 year(s)
Sr Customer Success Manager at ServiceNow
Santa Clara, California, United States - Full Time
Skills Needed
Customer Advocacy, Project Management, Ai Integration, Problem Solving, Collaboration, Servicenow Products, Technical Health, Success Plays, Use Case Development, Issue Resolution, Creativity, Analysis, Communication, Stakeholder Engagement, Business Outcomes, Innovation
Specialization
Candidates should have a minimum of 7 years of related work experience and demonstrate creativity and problem-solving skills. Experience with AI integration into work processes and ServiceNow certifications are also required.
Experience Required
Minimum 5 year(s)
Guest Service Associate - F&B Service at Accor
Mumbai, maharashtra, India - Full Time
Skills Needed
Service Focused, Interpersonal Skills, Problem Solving, Food Knowledge, Beverage Knowledge, Customer Service, Flexibility, Teamwork, Hygiene, Health And Safety, Communication, Adaptability, Inventory Management, Professional Appearance, Guest Relations, Upselling
Specialization
Candidates should have a service-focused personality and a passion for food and beverage. Previous experience in a similar role is preferred, along with strong interpersonal and problem-solving abilities.
Guest Service Associate - F&B Service at Marriott Residence Inn Auburn Lewiston Maine
Hyderabad, Telangana, India - Full Time
Skills Needed
Guest Service, Food Service, Event Service, Communication, Teamwork, Safety Procedures, Professional Appearance, Problem Solving
Specialization
Candidates should have at least a high school diploma or G.E.D. equivalent and a minimum of one year of related work experience. No supervisory experience or specific certifications are required.
Guest Service Associate - F&B Service at Marriott Residence Inn Auburn Lewiston Maine
Hyderabad, Telangana, India - Full Time
Skills Needed
Guest Service, Food Service, Event Service, Communication, Teamwork, Safety Procedures, Professional Appearance, Problem Solving
Specialization
Candidates should have at least a high school diploma or G.E.D. equivalent and at least one year of related work experience. No supervisory experience or specific certifications are required.
Guest Service Associate - F&B Service at Accor
Kathmandu Metropolitan City, Bagamati Province, Nepal - Full Time
Skills Needed
Guest Service, Food & Beverage Knowledge, Safety Policies, Sanitation Policies, Interpersonal Skills, Problem Solving, Attention To Detail, Calm Under Pressure
Specialization
Candidates should have a secondary/high school education and a minimum of 3 years of relevant experience. Good proficiency in English and strong interpersonal skills are essential.
Experience Required
Minimum 2 year(s)
Guest Service Associate - F&B Service at Accor
Kochi, kerala, India - Full Time
Skills Needed
Hospitality, Customer Service, Food & Beverage Knowledge, Problem Solving, Multi Tasking, Service Orientation, Interpersonal Skills, Teamwork, Flexibility, Initiative, Sincerity, Energy, Enthusiasm, Commitment
Specialization
Experience in the hospitality industry is preferred, along with some operational technical knowledge. Candidates should possess a pleasant personality and strong interpersonal skills.
Guest Service Associate - F&B Service at Accor
Chennai, tamil nadu, India - Full Time
Skills Needed
Customer Service, Food And Beverage Service, Communication Skills, Attention To Detail, Multitasking, Food Safety, Teamwork, Professionalism, Upselling, Cash Handling, Menu Knowledge, Hygiene Standards, Flexibility, Stamina, Hospitality, Positive Attitude
Specialization
A bachelor's degree or diploma in hotel management is preferred, along with strong communication skills in English. The role requires excellent customer service skills, attention to detail, and the ability to work flexible hours.
Guest Service Associate - F&B Service at Accor
Ernakulam, kerala, India - Full Time
Skills Needed
Customer Service, Food & Beverage Knowledge, Flexibility, Organization, Communication, Problem Solving, Upselling, Cleanliness, Efficiency
Specialization
Must have a thorough understanding of food and beverage items on the menu. Ability to handle guest inquiries and complaints efficiently is essential.
Guest Service Associate - F&B Service at Accor
Mumbai, maharashtra, India - Full Time
Skills Needed
Customer Service, Food Safety, Hygiene Standards, Interpersonal Skills, Communication Skills, Time Management, Organizational Skills, Attention To Detail, Problem Solving, Teamwork, Upselling, Cross Selling, Hospitality Management, Service Etiquette, Multilingual Abilities, Fire Safety Procedures
Specialization
Candidates should have a service-focused personality with at least 1 year of experience in hotel operations or F&B service environments. A relevant degree or diploma in Hospitality Management or related fields is preferred, along with strong communication skills and knowledge of food safety standards.
Guest Service Associate - F&B Service at Accor
Mumbai, maharashtra, India - Full Time
Skills Needed
Customer Service, Food And Beverage Service, Communication Skills, Interpersonal Skills, Problem Solving, Menu Knowledge, Cash Handling, Food Safety, Hygiene, Sanitation, Point Of Sale Systems, Physical Stamina, Flexibility, Team Collaboration, Attention To Detail, Adaptability
Specialization
Candidates should have a high school diploma and a minimum of 3 years of experience in food and beverage service. Strong communication skills and the ability to work under pressure are essential.
Experience Required
Minimum 2 year(s)
Customer Experience Associate III at Conduent
Visakhapatnam, Andhra Pradesh, India -
Full Time

Start Date

Immediate

Expiry Date

14 May, 26

Salary

0.0

Posted On

13 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Data Organizing, Coordination, Analytical Process, Operational Process, Problem Solving, Client Resolution, Customer Needs Identification, Call Center Activities, Standard Scripts, Guidelines Adherence, Empathy, Database Updating, Issue Escalation, Policy Explanation

Industry

Business Consulting and Services

Description
Job Track Description: Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience. General Profile Expands skills within an analytical or operational process. Maintains appropriate licenses, training, and certifications. Applies experience and skills to complete assigned work. Works within established procedures and practices. Establishes the appropriate approach for new assignments. Works with a limited degree of supervision. Functional Knowledge Has developed skillset in a range of processes, procedures, and systems. Business Expertise Supports to achieve company goals by helping teams to integrate and work together. Impact Impacts a team through quality of the services provided and information shared. Uses discretion to modify work practices and processes to achieve results or improve efficiency. Leadership May give informal guidance to junior team members. Problem Solving Ability to problem solve, self-guided. Evaluates issues and solutions to provide the best outcome for the client and end-users. Interpersonal Skills Exchanges information and ideas effectively. Responsibility Statements Assesses calls to provide service immediately, be transferred, or require follow-up for client resolution. Identifies customer needs by referring to case notes and examining each as a specific case. Performs routine call center activities concerning business products and services. Uses standard scripts and established guidelines while under supervision, to meet SLAs. Provides customers with information that is specialized. Communicates in a warm and empathetic manner. Gathers all necessary information to update the database. Escalates issues to senior levels, based on complaints or concerns. Explains company policies to customers. Responsible for the end-to-end resolution of customer issues. Performs other duties as assigned. Complies with all policies and standards. Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.

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Responsibilities
Associates assess customer calls for immediate service, transfer, or follow-up, identifying customer needs by reviewing case notes and treating each as a specific case. They perform routine call center activities using standard scripts and guidelines to meet SLAs while providing specialized information warmly and empathetically.
Customer Experience Associate III at Conduent
Visakhapatnam, Andhra Pradesh, India - Full Time
Skills Needed
Data Organizing, Coordination, Analytical Process, Operational Process, Problem Solving, Client Resolution, Customer Needs Identification, Call Center Activities, Standard Scripts, Guidelines Adherence, Empathy, Database Updating, Issue Escalation, Policy Explanation
Specialization
This role requires expanding skills within an analytical or operational process, maintaining appropriate licenses, training, and certifications, and applying experience to complete assigned work with limited supervision. Candidates must be able to problem-solve independently, evaluate issues, and exchange information effectively to achieve the best outcome for clients and end-users.
Experience Required
Minimum 2 year(s)
Customer Experience Associate III at Conduent
Visakhapatnam, Andhra Pradesh, India - Full Time
Skills Needed
Data Organizing, Coordination, Analytical Process, Operational Process, Problem Solving, Client Resolution, Customer Needs Identification, Call Center Activities, Standard Scripts, Guidelines Adherence, Empathy, Database Updating, Issue Escalation, Policy Explanation
Specialization
This role requires expanding skills within an analytical or operational process, maintaining necessary licenses, training, and certifications, and applying experience to complete assigned work with limited supervision. Candidates must demonstrate the ability to problem-solve independently and evaluate solutions to achieve the best outcome for clients and end-users.
Experience Required
Minimum 2 year(s)
Customer Due Diligence Associate at Vanguard
Melbourne, Victoria, Australia - Full Time
Skills Needed
Attention To Detail, Organizational Skills, Time Management, Verbal Communication, Written Communication, Teamwork, Financial Services, Kyc, Cdd, Financial Crime, Compliance, Problem Solving, Documentation, Client Management, Regulatory Knowledge, Continuous Improvement
Specialization
The ideal candidate should have an undergraduate degree or equivalent experience, with 0-2 years of relevant work experience preferred. Experience in financial crime, AML/CTF, or compliance roles is a plus but not required.
Sales Customer Associate - Remote at Beacon National Agency
Laramie, Wyoming, United States - Full Time
Skills Needed
Sales, Client Success, Financial Analysis, Life Insurance, Annuities, Iul, Presentation Skills, Consultation, Relationship Building, Communication, Problem Solving, Time Management, Lead Generation, Customer Service, Negotiation, Mentorship
Specialization
The job is suited for highly motivated individuals who are self-starters and thrive in a flexible, home-based environment. Experience in sales or financial services is beneficial but not explicitly required.
Customer Success Senior Associate at Graphite Financial Group
, , United States - Full Time
Skills Needed
Project Management, Data Analysis, Client Onboarding, Technical Implementation, Data Visualization, Crm Management, Excel, Financial Reporting
Specialization
Candidates should have 1-3 years of experience in supporting B2B client onboarding, preferably in Professional Services. A Bachelor's degree in Accounting or Finance is preferred, along with advanced Excel skills and project management experience.
Experience Required
Minimum 2 year(s)
Part-time Customer Care Associate at Sona Pharmacy
Arden, North Carolina, United States - Full Time
Skills Needed
Customer Service, Cashier Experience, Attention To Detail, Communication Skills, Pharmacy Operations, Over The Counter Products, Empathy, Optimism, Curiosity To Learn, Drive To Improve
Specialization
Candidates should have a willingness to go above and beyond and possess exceptional customer service skills. Cashier experience in a community pharmacy is preferred, along with attention to detail and excellent communication skills.
Sr Customer Success Manager at ServiceNow
São Paulo, Southeast, Brazil - Full Time
Skills Needed
Customer Success, Ai Integration, Project Management, Problem Solving, Collaboration, Servicenow, Technical Health, Success Plays, Use Cases, Business Outcomes, Innovation, Guidance, Escalation Management, Creativity, Analysis, Resolution
Specialization
Candidates should have a minimum of 7 years of related work experience and experience in integrating AI into work processes. ServiceNow certifications are also required.
Experience Required
Minimum 5 year(s)
Sr Customer Success Manager at ServiceNow
Santa Clara, California, United States - Full Time
Skills Needed
Customer Success, Ai Integration, Project Management, Problem Solving, Collaboration, Servicenow Products, Technical Health, Success Plays, Use Case Development, Escalation Management, Business Outcomes, Innovation, Creativity, Analysis, Resolution
Specialization
Candidates should have a minimum of 7 years of related work experience and experience in integrating AI into work processes. ServiceNow certifications are also required.
Experience Required
Minimum 5 year(s)
Sr Customer Success Manager at ServiceNow
Santa Clara, California, United States - Full Time
Skills Needed
Customer Success, Ai Integration, Project Management, Problem Solving, Collaboration, Servicenow Products, Technical Health, Success Plays, Use Case Development, Escalation Management, Business Outcomes, Innovation, Creativity, Analysis, Resolution
Specialization
Candidates should have at least 7 years of related work experience and experience with AI integration in work processes. ServiceNow certifications are also required.
Experience Required
Minimum 5 year(s)
Senior IP Customer Engineer at hktservice
Manila, Metro Manila, Philippines - Full Time
Skills Needed
Ip, Ipv6, Bgp, Mpls, Ipsec, Sdwan, Network Technology, Cloud Technologies, Cisco Ios Xr, Junos, Linux, Layer 1 Troubleshooting, Customer Service, Technical Support, Communication, Teamwork
Specialization
Candidates should have strong knowledge in IP technologies and at least five years of relevant experience. CCNP/CCIE certification is required, with additional knowledge of Juniper being advantageous.
Experience Required
Minimum 5 year(s)
Sr Customer Success Manager at ServiceNow
Santa Clara, California, United States - Full Time
Skills Needed
Customer Advocacy, Project Management, Ai Integration, Problem Solving, Collaboration, Servicenow Products, Technical Health, Success Plays, Use Case Development, Issue Resolution, Creativity, Analysis, Communication, Stakeholder Engagement, Business Outcomes, Innovation
Specialization
Candidates should have a minimum of 7 years of related work experience and demonstrate creativity and problem-solving skills. Experience with AI integration into work processes and ServiceNow certifications are also required.
Experience Required
Minimum 5 year(s)
Guest Service Associate - F&B Service at Accor
Mumbai, maharashtra, India - Full Time
Skills Needed
Service Focused, Interpersonal Skills, Problem Solving, Food Knowledge, Beverage Knowledge, Customer Service, Flexibility, Teamwork, Hygiene, Health And Safety, Communication, Adaptability, Inventory Management, Professional Appearance, Guest Relations, Upselling
Specialization
Candidates should have a service-focused personality and a passion for food and beverage. Previous experience in a similar role is preferred, along with strong interpersonal and problem-solving abilities.
Guest Service Associate - F&B Service at Marriott Residence Inn Auburn Lewiston Maine
Hyderabad, Telangana, India - Full Time
Skills Needed
Guest Service, Food Service, Event Service, Communication, Teamwork, Safety Procedures, Professional Appearance, Problem Solving
Specialization
Candidates should have at least a high school diploma or G.E.D. equivalent and a minimum of one year of related work experience. No supervisory experience or specific certifications are required.
Guest Service Associate - F&B Service at Marriott Residence Inn Auburn Lewiston Maine
Hyderabad, Telangana, India - Full Time
Skills Needed
Guest Service, Food Service, Event Service, Communication, Teamwork, Safety Procedures, Professional Appearance, Problem Solving
Specialization
Candidates should have at least a high school diploma or G.E.D. equivalent and at least one year of related work experience. No supervisory experience or specific certifications are required.
Guest Service Associate - F&B Service at Accor
Kathmandu Metropolitan City, Bagamati Province, Nepal - Full Time
Skills Needed
Guest Service, Food & Beverage Knowledge, Safety Policies, Sanitation Policies, Interpersonal Skills, Problem Solving, Attention To Detail, Calm Under Pressure
Specialization
Candidates should have a secondary/high school education and a minimum of 3 years of relevant experience. Good proficiency in English and strong interpersonal skills are essential.
Experience Required
Minimum 2 year(s)
Guest Service Associate - F&B Service at Accor
Kochi, kerala, India - Full Time
Skills Needed
Hospitality, Customer Service, Food & Beverage Knowledge, Problem Solving, Multi Tasking, Service Orientation, Interpersonal Skills, Teamwork, Flexibility, Initiative, Sincerity, Energy, Enthusiasm, Commitment
Specialization
Experience in the hospitality industry is preferred, along with some operational technical knowledge. Candidates should possess a pleasant personality and strong interpersonal skills.
Guest Service Associate - F&B Service at Accor
Chennai, tamil nadu, India - Full Time
Skills Needed
Customer Service, Food And Beverage Service, Communication Skills, Attention To Detail, Multitasking, Food Safety, Teamwork, Professionalism, Upselling, Cash Handling, Menu Knowledge, Hygiene Standards, Flexibility, Stamina, Hospitality, Positive Attitude
Specialization
A bachelor's degree or diploma in hotel management is preferred, along with strong communication skills in English. The role requires excellent customer service skills, attention to detail, and the ability to work flexible hours.
Guest Service Associate - F&B Service at Accor
Ernakulam, kerala, India - Full Time
Skills Needed
Customer Service, Food & Beverage Knowledge, Flexibility, Organization, Communication, Problem Solving, Upselling, Cleanliness, Efficiency
Specialization
Must have a thorough understanding of food and beverage items on the menu. Ability to handle guest inquiries and complaints efficiently is essential.
Guest Service Associate - F&B Service at Accor
Mumbai, maharashtra, India - Full Time
Skills Needed
Customer Service, Food Safety, Hygiene Standards, Interpersonal Skills, Communication Skills, Time Management, Organizational Skills, Attention To Detail, Problem Solving, Teamwork, Upselling, Cross Selling, Hospitality Management, Service Etiquette, Multilingual Abilities, Fire Safety Procedures
Specialization
Candidates should have a service-focused personality with at least 1 year of experience in hotel operations or F&B service environments. A relevant degree or diploma in Hospitality Management or related fields is preferred, along with strong communication skills and knowledge of food safety standards.
Guest Service Associate - F&B Service at Accor
Mumbai, maharashtra, India - Full Time
Skills Needed
Customer Service, Food And Beverage Service, Communication Skills, Interpersonal Skills, Problem Solving, Menu Knowledge, Cash Handling, Food Safety, Hygiene, Sanitation, Point Of Sale Systems, Physical Stamina, Flexibility, Team Collaboration, Attention To Detail, Adaptability
Specialization
Candidates should have a high school diploma and a minimum of 3 years of experience in food and beverage service. Strong communication skills and the ability to work under pressure are essential.
Experience Required
Minimum 2 year(s)