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Customer Care Associate at AIFT
, , - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Empathy, Patience, Friendliness, Positive Attitude, Proactivity, Organization, Time Management, Typing Skills, Teamwork, Independence, Creativity, Diplomacy
Specialization
Candidates should have at least a high school certification, with a preference for those with experience in the insurance industry. Excellent communication skills in English and Chinese, along with a passion for customer service, are essential.
Customer Care Associate at SonicWall
, , Romania - Full Time
Skills Needed
Attention To Detail, Documentation Skills, Research Abilities, Problem Identification, Resolution Skills, Decision Making Skills, Problem Solving Skills, Written Communication, Verbal Communication, Relationship Building, Customer Service, Microsoft Programs, Technical Support, Issue Resolution, Cloud Services
Specialization
Candidates should have good attention to detail, problem-solving skills, and effective communication abilities. A high school diploma or equivalent and 1-2 years of customer service experience are preferred.
AT&T Customer Associate at Pioneer Florida
West Palm Beach, Florida, USA - Full Time
Skills Needed
Communication Skills, Customer Service
Qualification
Graduate
Customer Care Associate at Binson's Hospital Supplies Inc.
Brighton, Michigan, United States - Full Time
Skills Needed
Customer Service, Communication, Point Of Sale Systems, Inventory Management, Organization, Attention To Detail, Compassion, Problem Solving
Specialization
A high school diploma or equivalent is required. The ideal candidate should be friendly, tech-savvy, organized, and compassionate.
Customer Care Associate at Bomnin Automotive Group
Miami, FL 33177, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Care Associate at NTT DATA
, , Philippines - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Time Management, Teamwork, Flexibility, Keyboarding Skills, Professionalism, Attention To Detail, Escalation Procedures, Financial Services Knowledge, Call Center Experience, Pleasant Telephone Manner, Judgment, Customer Needs Assessment, Documentation
Specialization
Fluency in English and experience in a call center environment are required. Candidates should demonstrate strong keyboarding skills and a positive attitude in a team-based setting.
Customer Care Associate at PickWithVick
Garner, NC 27529, USA - Full Time
Skills Needed
Client Services, Communication Skills, Phone Etiquette, Cash Handling, Flexible Schedule
Qualification
Graduate
Customer Care Associate at Maya Chia
Mount Pleasant, SC 29464, USA - Full Time
Skills Needed
Customer Service, Technology, Customer Experience, Professional Manner
Qualification
Graduate
Customer Care Associate at NTT DATA
, , Philippines - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Time Management, Teamwork, Flexibility, Keyboarding Skills, Professionalism, Attention To Detail, Escalation Procedures, Financial Services Experience, Call Center Experience, Pleasant Telephone Manner, Judgment, Customer Needs Assessment, Documentation
Specialization
Fluency in English and a positive attitude are essential. Previous experience in a call center environment and financial services is preferred.
Customer Care Associate at Bomnin Automotive Group
Homestead, FL 33034, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Care Associate at Financial Times
London, England, United Kingdom - Full Time
Skills Needed
Communication Skills, Attention To Detail, Resilience, Problem Solving Skills, Empathy, Integrity, Authority, Pressure Management, Adaptability, Customer Service Experience
Specialization
Superb communication skills and previous customer service experience are essential for this role. Candidates should be resilient, detail-oriented, and able to manage multiple tasks under pressure.
Customer Care Associate at Agora Colearning
Singapore 099253, , Singapore - Full Time
Skills Needed
Customer Service
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Customer care associate at Precise ParkLink Inc
Vaughan, ON, Canada - Full Time
Skills Needed
Higher Education, Communication Skills, Access
Qualification
Diploma
Customer Care Associate at AA New Zealand
, , - Full Time
Skills Needed
Customer Service, Communication, Listening, Organizational Skills, Computer Skills, Team Player, Problem Solving, Sales Experience
Specialization
Candidates should have proven customer service experience and a proactive attitude. Excellent communication skills and the ability to work flexible shifts, including weekends, are essential.
Customer Care Associate at NTT DATA
, , Philippines - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Time Management, Teamwork, Flexibility, Keyboarding Skills, Professionalism, Attention To Detail, Call Center Experience, Financial Services Knowledge, Escalation Procedures, Documentation, Judgment, Pleasant Telephone Manner, Customer Needs Assessment
Specialization
Fluency in English and experience in a call center environment are required. Candidates should demonstrate strong keyboarding skills and a positive attitude in a team-based setting.
Customer Care Associate at NTT DATA
, , Philippines - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Time Management, Teamwork, Flexibility, Keyboarding Skills, Professionalism, Attention To Detail, Escalation Procedures, Financial Services Knowledge, Call Center Experience, Pleasant Telephone Manner, Judgment, Documentation, Customer Needs Assessment
Specialization
Fluency in English and experience in a call center environment are required. Candidates should possess strong keyboarding skills and a positive attitude.
Customer Care Associate at NTT DATA
, , Philippines - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Time Management, Teamwork, Flexibility, Keyboarding Skills, Professionalism, Attention To Detail, Escalation Procedures, Financial Services Knowledge, Call Center Experience, Pleasant Telephone Manner, Judgment, Documentation, Customer Needs Assessment
Specialization
Fluency in English and experience in a call center environment are required. Candidates should demonstrate strong keyboarding skills and a positive attitude in a team-based setting.
Customer Service Administrator at Elizabeth Michael Associates
Sheffield S18, , United Kingdom - Full Time
Skills Needed
Customer Service, Communication Skills, Telephone Manner, Customer Service Skills, Instructions
Qualification
Graduate
Customer Service Administrator at Elizabeth Michael Associates
Sheffield S18, , United Kingdom - Full Time
Skills Needed
Customer Service Skills, Customer Service, Telephone Manner, Instructions, Communication Skills
Qualification
Graduate
Customer-Food Service at Kwik Trip
Glencoe, Minnesota, United States - Full Time
Skills Needed
Customer Service, Food Service, Problem Solving, Fast Paced Environment, Teamwork, Cleanliness, Customer Focus, Flexibility
Specialization
Candidates must be at least 16 years old and possess great people skills. They should enjoy a fast-paced work environment and be available for some weekends and holidays.
Customer Care Associate at AIFT
, , -
Full Time


Start Date

Immediate

Expiry Date

06 Jan, 26

Salary

0.0

Posted On

08 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication, Problem Solving, Empathy, Patience, Friendliness, Positive Attitude, Proactivity, Organization, Time Management, Typing Skills, Teamwork, Independence, Creativity, Diplomacy

Industry

technology;Information and Internet

Description
OneDegree is a new generation of InsurTech that reimagining the industry with design and digital innovation. Our mission is to set new standards for insurance that puts customers first. We are among the first batch of virtual insurers authorized by the Hong Kong Insurance Authority to provide insurance products purely through online channels. We pride ourselves on providing breakthrough innovations in products and services by our digital platform, we now offer Pet, Fire, Critical Illness and Home Insurance for your furry friends and for your home. Want to join us and make a change? We are looking for a Customer Care Associate who act as a brand ambassador by assisting and resolving customer inquiries on a variety of communication channels. This role will be responsible for capturing customer's expectations, preferences, and aversions while finding helpful solutions and delivering exceptional, professional service in every interaction. If you are customer-centric and solution-oriented, come and join our team! *** No selling or cold / warm calls are required What you will be doing: Communicate with customers through various channels including social media, email, live chat and phone calls Actively listen to customers and maintaining a friendly, positive, professional attitude Resolve difficult situations with creativity, tact, and diplomacy Provide information for customers to resolve their problems Set up processes for assembling customers feedback and liaise with key internal partners to improve company’s products Help with writing educational content and FAQ sections Provide cross-team supports for example Claims, Policy Admin, Account Management and Product Development All other duties or projects as assigned What we are looking for: High school certification or above, bachelor’s degree is a plus. Fresh graduates are also welcome. Experience with the general insurance industry is preferred IIQE Paper 1 and 2 Certificates are preferred Passion for providing Customer Service (empathy, patience, friendliness, positive attitude, proactivity Excellent communication in verbal and written form (Both English and Chinese) Excellent typing skills in both English and Traditional Chinese Excellent organization and time management skills Ability to navigate through multiple computer applications with speed and accuracy Ability to work independently, take direction, and prioritize accordingly Ability to work cross-functionally in a fast-paced environment Highly self-motivated, organized, and a team player Willingness and ability to operate in a team environment Working hours 5 days work per week, 8 hours per day Weekend and public holiday shift occasionally We value our employee - let’s check out what we offer 5 days work week Performance bonus 20 days of annual leave Birthday, marriage, parental and new pet leave Medical Insurance Flat organizational structure Young and energetic team Shift Allowance Comprehensive training Work from home policy To us, people are our greatest asset and we are more than happy to invest in employees! We create a healthy work atmosphere and provide you with the tools and support for doing your job successfully. With a culture of flexibility and transparency, we believe there should be no barriers, and everyone’s contributions matter. We would like to be an ‘EMPLOYER OF CHOICE’!
Responsibilities
The Customer Care Associate will communicate with customers through various channels and resolve their inquiries while maintaining a professional attitude. They will also gather customer feedback and collaborate with internal teams to improve products and services.
Customer Care Associate at AIFT
, , - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Empathy, Patience, Friendliness, Positive Attitude, Proactivity, Organization, Time Management, Typing Skills, Teamwork, Independence, Creativity, Diplomacy
Specialization
Candidates should have at least a high school certification, with a preference for those with experience in the insurance industry. Excellent communication skills in English and Chinese, along with a passion for customer service, are essential.
Customer Care Associate at SonicWall
, , Romania - Full Time
Skills Needed
Attention To Detail, Documentation Skills, Research Abilities, Problem Identification, Resolution Skills, Decision Making Skills, Problem Solving Skills, Written Communication, Verbal Communication, Relationship Building, Customer Service, Microsoft Programs, Technical Support, Issue Resolution, Cloud Services
Specialization
Candidates should have good attention to detail, problem-solving skills, and effective communication abilities. A high school diploma or equivalent and 1-2 years of customer service experience are preferred.
AT&T Customer Associate at Pioneer Florida
West Palm Beach, Florida, USA - Full Time
Skills Needed
Communication Skills, Customer Service
Qualification
Graduate
Customer Care Associate at Binson's Hospital Supplies Inc.
Brighton, Michigan, United States - Full Time
Skills Needed
Customer Service, Communication, Point Of Sale Systems, Inventory Management, Organization, Attention To Detail, Compassion, Problem Solving
Specialization
A high school diploma or equivalent is required. The ideal candidate should be friendly, tech-savvy, organized, and compassionate.
Customer Care Associate at Bomnin Automotive Group
Miami, FL 33177, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Care Associate at NTT DATA
, , Philippines - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Time Management, Teamwork, Flexibility, Keyboarding Skills, Professionalism, Attention To Detail, Escalation Procedures, Financial Services Knowledge, Call Center Experience, Pleasant Telephone Manner, Judgment, Customer Needs Assessment, Documentation
Specialization
Fluency in English and experience in a call center environment are required. Candidates should demonstrate strong keyboarding skills and a positive attitude in a team-based setting.
Customer Care Associate at PickWithVick
Garner, NC 27529, USA - Full Time
Skills Needed
Client Services, Communication Skills, Phone Etiquette, Cash Handling, Flexible Schedule
Qualification
Graduate
Customer Care Associate at Maya Chia
Mount Pleasant, SC 29464, USA - Full Time
Skills Needed
Customer Service, Technology, Customer Experience, Professional Manner
Qualification
Graduate
Customer Care Associate at NTT DATA
, , Philippines - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Time Management, Teamwork, Flexibility, Keyboarding Skills, Professionalism, Attention To Detail, Escalation Procedures, Financial Services Experience, Call Center Experience, Pleasant Telephone Manner, Judgment, Customer Needs Assessment, Documentation
Specialization
Fluency in English and a positive attitude are essential. Previous experience in a call center environment and financial services is preferred.
Customer Care Associate at Bomnin Automotive Group
Homestead, FL 33034, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Care Associate at Financial Times
London, England, United Kingdom - Full Time
Skills Needed
Communication Skills, Attention To Detail, Resilience, Problem Solving Skills, Empathy, Integrity, Authority, Pressure Management, Adaptability, Customer Service Experience
Specialization
Superb communication skills and previous customer service experience are essential for this role. Candidates should be resilient, detail-oriented, and able to manage multiple tasks under pressure.
Customer Care Associate at Agora Colearning
Singapore 099253, , Singapore - Full Time
Skills Needed
Customer Service
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Customer care associate at Precise ParkLink Inc
Vaughan, ON, Canada - Full Time
Skills Needed
Higher Education, Communication Skills, Access
Qualification
Diploma
Customer Care Associate at AA New Zealand
, , - Full Time
Skills Needed
Customer Service, Communication, Listening, Organizational Skills, Computer Skills, Team Player, Problem Solving, Sales Experience
Specialization
Candidates should have proven customer service experience and a proactive attitude. Excellent communication skills and the ability to work flexible shifts, including weekends, are essential.
Customer Care Associate at NTT DATA
, , Philippines - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Time Management, Teamwork, Flexibility, Keyboarding Skills, Professionalism, Attention To Detail, Call Center Experience, Financial Services Knowledge, Escalation Procedures, Documentation, Judgment, Pleasant Telephone Manner, Customer Needs Assessment
Specialization
Fluency in English and experience in a call center environment are required. Candidates should demonstrate strong keyboarding skills and a positive attitude in a team-based setting.
Customer Care Associate at NTT DATA
, , Philippines - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Time Management, Teamwork, Flexibility, Keyboarding Skills, Professionalism, Attention To Detail, Escalation Procedures, Financial Services Knowledge, Call Center Experience, Pleasant Telephone Manner, Judgment, Documentation, Customer Needs Assessment
Specialization
Fluency in English and experience in a call center environment are required. Candidates should possess strong keyboarding skills and a positive attitude.
Customer Care Associate at NTT DATA
, , Philippines - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Time Management, Teamwork, Flexibility, Keyboarding Skills, Professionalism, Attention To Detail, Escalation Procedures, Financial Services Knowledge, Call Center Experience, Pleasant Telephone Manner, Judgment, Documentation, Customer Needs Assessment
Specialization
Fluency in English and experience in a call center environment are required. Candidates should demonstrate strong keyboarding skills and a positive attitude in a team-based setting.
Customer Service Administrator at Elizabeth Michael Associates
Sheffield S18, , United Kingdom - Full Time
Skills Needed
Customer Service, Communication Skills, Telephone Manner, Customer Service Skills, Instructions
Qualification
Graduate
Customer Service Administrator at Elizabeth Michael Associates
Sheffield S18, , United Kingdom - Full Time
Skills Needed
Customer Service Skills, Customer Service, Telephone Manner, Instructions, Communication Skills
Qualification
Graduate
Customer-Food Service at Kwik Trip
Glencoe, Minnesota, United States - Full Time
Skills Needed
Customer Service, Food Service, Problem Solving, Fast Paced Environment, Teamwork, Cleanliness, Customer Focus, Flexibility
Specialization
Candidates must be at least 16 years old and possess great people skills. They should enjoy a fast-paced work environment and be available for some weekends and holidays.
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