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Customer Service Associate - Resupply at Medcare Equipment Company LLC
Hempfield Township, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Data Entry, Healthcare Knowledge, Medical Terminology, Insurance Guidelines, Organizational Skills, Time Management, Ms Office, Communication, Problem Solving, Compassion, Documentation, Order Processing, Follow Up, Payment Processing, Cross Training
Specialization
Candidates should have a High School Diploma or GED, with previous experience in healthcare or durable medical equipment preferred. Strong PC skills, particularly in MS Office, and familiarity with insurance guidelines and medical terminology are also desired.
Customer Service/Production Associate at GOODWILL INDUSTRIES OF GREATER NEBRASKA
Scottsbluff, Nebraska, United States - Full Time
Skills Needed
Customer Service, Cashiering, Product Preparation, Sales Transactions, Store Maintenance, Safety Compliance, Documentation, Teamwork, Communication, Cultural Diversity, Positive Image, Promotions, Physical Stamina, Visual Acuity, Problem Reporting, Community Engagement
Specialization
Experience in customer service and operating a cash register is desirable. Candidates should be able to communicate effectively and have the physical stamina to perform job functions.
Customer Service Order Entry Associate at Zwiesel Fortessa Americas LLC
Winchester, Virginia, United States - Full Time
Skills Needed
Customer Service, Order Entry, Netsuite, Microsoft Excel, Microsoft Word, Microsoft Outlook, Communication Skills, Analytical Skills, Database Applications, Project Management
Specialization
Candidates must have a high school diploma or equivalent and be proficient in Microsoft Office applications. Strong verbal and written communication skills, along with the ability to manage multiple projects, are also required.
Customer Service Associate II-Consumer at FIS
, , Philippines - Full Time
Skills Needed
Customer Support, Troubleshooting, Communication Skills, Problem Solving, Teamwork, Mentoring, Documentation, Product Knowledge, Time Management, Computer Skills, Customer Satisfaction, Escalation Management, Coaching, Adaptability, Attention To Detail, Independence, Sensitivity
Specialization
Candidates are required to have a high school diploma or GED and typically need two or more years of experience in a call center or customer service role, preferably in financial services. Excellent communication skills and the ability to work independently or in a team are essential.
Experience Required
Minimum 2 year(s)
Entry Level Customer Service Associate at Instep Seattle
Redmond, Washington, United States - Full Time
Skills Needed
Customer Service, Sales, Communication Skills, Teamwork, Product Knowledge, Prospecting, Appointment Scheduling, Closing Deals, Documentation, Relationship Management, Leadership Mentality, Flexibility, Travel, Cost/Benefit Analysis, Sales Activity Tracking
Specialization
Candidates should have 1-2 years of experience in customer service or sales with demonstrated success. Excellent communication skills and a willingness to learn and develop leadership qualities are essential.
Customer Service/Production Associate at GOODWILL INDUSTRIES OF GREATER NEBRASKA
Grand Island, Nebraska, United States - Full Time
Skills Needed
Customer Service, Cash Register Operation, Product Preparation, Sales Transactions, Store Maintenance, Safety Compliance, Documentation, Teamwork, Communication, Cultural Diversity, Positive Image, Promotions Awareness, Physical Stamina, Problem Reporting, Sorting, Labeling, Cleaning
Specialization
Experience in customer service and cash register operation is desirable. Physical requirements include the ability to lift and carry objects, communicate effectively, and maintain a clean work environment.
Customer Service Associate II-Consumer at FIS
, , India - Full Time
Skills Needed
Customer Support, Problem Solving, Communication Skills, Computer Navigation, Teamwork, Mentoring, Product Knowledge, Documentation, Troubleshooting, Escalation, Time Management, Customer Satisfaction, Coaching, Adherence To Standards, Root Cause Analysis, Effective People Skills
Specialization
Candidates must have a high school diploma or GED and typically require two or more years of experience in a call center or customer service role, preferably in financial services. Excellent communication skills and the ability to work independently or in a team are essential.
Experience Required
Minimum 2 year(s)
Customer Service Operations Associate at Linjer
Hong Kong, Hong Kong Island, Hong Kong S.A.R. - Full Time
Skills Needed
Customer Service, Attention To Detail, Interpersonal Skills, Problem Solving, Data Maintenance, Collaboration, Communication, Tech Literacy, Proactivity, Judgment, Diplomacy
Specialization
Candidates should be professionally fluent in English, with a bonus for Cantonese fluency. Strong interpersonal skills, attention to detail, and the ability to follow processes are essential for success in this role.
Customer Service Associate II-Consumer at FIS
, , India - Full Time
Skills Needed
Customer Support, Problem Solving, Communication Skills, Computer Navigation, Teamwork, Mentoring, Troubleshooting, Documentation, Time Management, Product Knowledge, Service Industry Experience, Customer Satisfaction, Escalation Management, Coaching, Quality Standards, Adherence To Schedule
Specialization
Candidates must have a high school diploma or GED and typically require two or more years of experience in a call center or customer service-related job. Financial services experience is preferable.
Experience Required
Minimum 2 year(s)
Entry-level Customer Service Associate at VIR Properties
Houston, Texas, United States - Full Time
Skills Needed
Communication, Interpersonal Skills, Customer Service, Organizational Skills, Attention To Detail, Teamwork, Digital Systems, Willingness To Learn
Specialization
Candidates should possess strong communication and interpersonal skills, along with a positive, customer-first attitude. No previous customer service experience is required as full training will be provided.
(CAN) Customer Service Desk Associate at walmart
Edmonton, Alberta, Canada - Full Time
Skills Needed
Customer Service, Refund Processing, Sales Tax Management, Merchandise Verification, Claims Processing, Communication, Problem Solving, Attention To Detail
Specialization
Candidates must be 16 years or older to apply. There are no specific educational qualifications mentioned for this position.
Customer Service Associate - Part Time at Bass Pro Shops
Greenville, South Carolina, United States - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Sales, Product Knowledge, Cash Handling, Teamwork, Attention To Detail, Time Management, Organizational Skills, Merchandise Handling, Customer Engagement, Inventory Management, Policy Adherence, Relationship Building, Adaptability
Specialization
A high school diploma or equivalent experience is required, along with the ability to communicate effectively and handle cash transactions. Candidates should also be able to establish effective working relationships and operate a Point of Sale system.
Customer Service Associate - Licensed at Wells Fargo
Charlotte, North Carolina, United States - Full Time
Skills Needed
Customer Service, Account Management, Operations, Documentation, Funding, Technical Support, Compliance, Collaboration, Judgment, Problem Solving, Risk Management, Financial Regulations, Communication, Teamwork, Customer Relationship Management, Attention To Detail
Specialization
Candidates must have at least 6 months of licensed customer service experience or equivalent. Obtaining and maintaining appropriate FINRA licenses is required for ongoing employment.
Marketing & Customer Service Associate at Wonder Dynamics
Bellevue, Washington, United States - Full Time
Skills Needed
Customer Service, Marketing, Sales, Negotiation, Active Listening, Networking, Research, Leadership, Teamwork, Resilience, Goal Setting, Communication, Demographics, Competitor Analysis, Product Recommendations, Training
Specialization
Candidates should have 1-2 years of experience in customer service, marketing, or sales, with strong negotiation and conversational skills. An optimistic and resilient attitude, along with a commitment to professional growth, is essential.
Customer Service Associate Poker French at Entain
Sofia, Sofia-City, Bulgaria - Full Time
Skills Needed
Fluency In French, Good Command Of English, Analytical Skills, Windows Os Knowledge, Ms Office Applications, Typing Skills
Specialization
Fluency in French and a good command of English are required for this role. Candidates should possess strong analytical skills and basic knowledge of Windows OS and MS Office applications.
AT&T Sales & Customer Service Associate at Pinakle
Noblesville, Indiana, United States - Full Time
Skills Needed
Sales, Customer Service, Troubleshooting, Empathy, Attention To Detail, Product Knowledge, Technical Aptitude, Upselling, Building Trust, Professionalism
Specialization
Customer service or sales experience is preferred, along with the ability to guide customers toward the best solutions. Candidates should be technically adept and experienced in building trust with customers.
Customer Service & Operations Associate at Sidekick Health
, , Mexico - Full Time
Skills Needed
Customer Service, Operations Management, Ecommerce, Erp Systems, Process Improvement, Automation, Knowledge Base Management, Technical Skills
Specialization
The ideal candidate is a self-starter with proven ability to identify inefficiencies and implement improvements. Experience with ecommerce platforms and customer service systems is essential.
Customer Service Associate - Housekeeper at Legacy Health
Portland, Oregon, United States - Full Time
Skills Needed
Attention To Detail, Cleaning Procedures, Equipment Maintenance, Security Measures, Medication Inventory Control, Process Improvement, Customer Service, Communication Skills, Mathematical Skills, Tact, Courtesy
Specialization
Candidates must be able to read, write, and perform math skills in English. They should also demonstrate courtesy and tact in interactions, especially under stressful conditions.
Customer Service Associate Poker English at Entain
Sofia, Sofia-City, Bulgaria - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Teamwork, Flexibility, Product Knowledge
Specialization
A High School Diploma or equivalent is required. Fluent written and spoken English and a customer-focused mindset are essential.
Customer Service Associate Mercedes-Benz at Mercedes-Benz, Infiniti, Subaru Dealership Group
Atlanta, Georgia, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Mathematical Skills, Client Interaction, Time Management, Attention To Detail, Conflict Resolution, Documentation, Vehicle Inspection, Team Collaboration, Professionalism, Adaptability, Listening Skills, Service Appointment Management, Payment Processing
Specialization
Candidates must have a high school diploma or equivalent and be authorized to work in the USA. Previous experience in a similar role is preferred, along with basic communication and problem-solving skills.
Customer Service Associate - Resupply at Medcare Equipment Company LLC
Hempfield Township, Pennsylvania, United States -
Full Time


Start Date

Immediate

Expiry Date

27 Feb, 26

Salary

0.0

Posted On

29 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Data Entry, Healthcare Knowledge, Medical Terminology, Insurance Guidelines, Organizational Skills, Time Management, MS Office, Communication, Problem Solving, Compassion, Documentation, Order Processing, Follow-Up, Payment Processing, Cross-Training

Industry

Hospitals and Health Care

Description
Description Job Summary/Job Purpose: The Customer Service Associate (CSA) I – Resupply is primarily responsible for handling customer orders for specific durable medical equipment supplies. In this role, the CSA I will field incoming or outgoing calls from patients, care givers, referral sources, or commercial accounts. Provides superior customer service by ensuring accurate and efficient order processing, answering questions appropriately, and resolving issues in a timely and compassionate manner. Job Duties / Essential Functions: Professionally handle incoming calls from patients, caregivers, and providers. Gather all required data, carefully take orders, assist with any inquiries, and provide excellent customer service. Validate patient details and enter all information and documentation into the system accurately. Obtains all appropriate documentation from patient and referral sources including script, PARs, Face to Face notes (F2F) and WOPD prior to dispensing orders. Reaches out to the appropriate party if documentation or information is missing. Contact patient after receipt of order to verify demographics and insurance coverage. Make edits and adjustments to insurance information according to MedCare’s processes. Follows-up with patient or referral source as needed. Communicate financial responsibility to patients and family. Process payments and co-pays via credit/debit card or e-check prior to releasing an order. Resolve customer concerns and complaints by identifying problems and coordinating appropriate corrective action. If unable to resolve, document it for escalation to the person or department best suited to handle. Works open to do and task list when assigned. Completes tasks in a timely manner. Cross-train within the department and be willing to take on a variety of tasks to support the entire department. All other duties as assigned. Requirements Skills / Qualifications: High School Diploma or GED. Previous experience in healthcare or durable medical equipment and supplies preferred. Demonstrated PC skills with proven data entry experience. Proficient in MS Office, especially Word and Excel. Strong organizational and time management skills. Previous experience dealing with insurance guidelines, medical terminology/diagnosis, and extracting data from EMR’s to expedite order processing preferred. Physical Requirements / Working Conditions: These are physical and mental requirements of the position as it is typically performed. Inability to meet one or more of these physical or mental requirements will not automatically disqualify a candidate or employee from the position. Upon request for a reasonable accommodation, the Company may be able to adjust or excuse one or more of these requirements, depending on the requirement, the essential functions to which it relates, and the proposed accommodation. Sitting for extended periods of time. Manual dexterity for typing and writing. Ability to read small print and view a computer screen for prolonged periods. Ability to lift, push, pull, or carry objects up to 20 pounds. Able to wear over-ear headsets for majority of workday.
Responsibilities
The Customer Service Associate I – Resupply is responsible for handling customer orders for durable medical equipment supplies, providing superior customer service, and ensuring accurate order processing. This role involves fielding calls, validating patient details, processing payments, and resolving customer concerns.
Customer Service Associate - Resupply at Medcare Equipment Company LLC
Hempfield Township, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Data Entry, Healthcare Knowledge, Medical Terminology, Insurance Guidelines, Organizational Skills, Time Management, Ms Office, Communication, Problem Solving, Compassion, Documentation, Order Processing, Follow Up, Payment Processing, Cross Training
Specialization
Candidates should have a High School Diploma or GED, with previous experience in healthcare or durable medical equipment preferred. Strong PC skills, particularly in MS Office, and familiarity with insurance guidelines and medical terminology are also desired.
Customer Service/Production Associate at GOODWILL INDUSTRIES OF GREATER NEBRASKA
Scottsbluff, Nebraska, United States - Full Time
Skills Needed
Customer Service, Cashiering, Product Preparation, Sales Transactions, Store Maintenance, Safety Compliance, Documentation, Teamwork, Communication, Cultural Diversity, Positive Image, Promotions, Physical Stamina, Visual Acuity, Problem Reporting, Community Engagement
Specialization
Experience in customer service and operating a cash register is desirable. Candidates should be able to communicate effectively and have the physical stamina to perform job functions.
Customer Service Order Entry Associate at Zwiesel Fortessa Americas LLC
Winchester, Virginia, United States - Full Time
Skills Needed
Customer Service, Order Entry, Netsuite, Microsoft Excel, Microsoft Word, Microsoft Outlook, Communication Skills, Analytical Skills, Database Applications, Project Management
Specialization
Candidates must have a high school diploma or equivalent and be proficient in Microsoft Office applications. Strong verbal and written communication skills, along with the ability to manage multiple projects, are also required.
Customer Service Associate II-Consumer at FIS
, , Philippines - Full Time
Skills Needed
Customer Support, Troubleshooting, Communication Skills, Problem Solving, Teamwork, Mentoring, Documentation, Product Knowledge, Time Management, Computer Skills, Customer Satisfaction, Escalation Management, Coaching, Adaptability, Attention To Detail, Independence, Sensitivity
Specialization
Candidates are required to have a high school diploma or GED and typically need two or more years of experience in a call center or customer service role, preferably in financial services. Excellent communication skills and the ability to work independently or in a team are essential.
Experience Required
Minimum 2 year(s)
Entry Level Customer Service Associate at Instep Seattle
Redmond, Washington, United States - Full Time
Skills Needed
Customer Service, Sales, Communication Skills, Teamwork, Product Knowledge, Prospecting, Appointment Scheduling, Closing Deals, Documentation, Relationship Management, Leadership Mentality, Flexibility, Travel, Cost/Benefit Analysis, Sales Activity Tracking
Specialization
Candidates should have 1-2 years of experience in customer service or sales with demonstrated success. Excellent communication skills and a willingness to learn and develop leadership qualities are essential.
Customer Service/Production Associate at GOODWILL INDUSTRIES OF GREATER NEBRASKA
Grand Island, Nebraska, United States - Full Time
Skills Needed
Customer Service, Cash Register Operation, Product Preparation, Sales Transactions, Store Maintenance, Safety Compliance, Documentation, Teamwork, Communication, Cultural Diversity, Positive Image, Promotions Awareness, Physical Stamina, Problem Reporting, Sorting, Labeling, Cleaning
Specialization
Experience in customer service and cash register operation is desirable. Physical requirements include the ability to lift and carry objects, communicate effectively, and maintain a clean work environment.
Customer Service Associate II-Consumer at FIS
, , India - Full Time
Skills Needed
Customer Support, Problem Solving, Communication Skills, Computer Navigation, Teamwork, Mentoring, Product Knowledge, Documentation, Troubleshooting, Escalation, Time Management, Customer Satisfaction, Coaching, Adherence To Standards, Root Cause Analysis, Effective People Skills
Specialization
Candidates must have a high school diploma or GED and typically require two or more years of experience in a call center or customer service role, preferably in financial services. Excellent communication skills and the ability to work independently or in a team are essential.
Experience Required
Minimum 2 year(s)
Customer Service Operations Associate at Linjer
Hong Kong, Hong Kong Island, Hong Kong S.A.R. - Full Time
Skills Needed
Customer Service, Attention To Detail, Interpersonal Skills, Problem Solving, Data Maintenance, Collaboration, Communication, Tech Literacy, Proactivity, Judgment, Diplomacy
Specialization
Candidates should be professionally fluent in English, with a bonus for Cantonese fluency. Strong interpersonal skills, attention to detail, and the ability to follow processes are essential for success in this role.
Customer Service Associate II-Consumer at FIS
, , India - Full Time
Skills Needed
Customer Support, Problem Solving, Communication Skills, Computer Navigation, Teamwork, Mentoring, Troubleshooting, Documentation, Time Management, Product Knowledge, Service Industry Experience, Customer Satisfaction, Escalation Management, Coaching, Quality Standards, Adherence To Schedule
Specialization
Candidates must have a high school diploma or GED and typically require two or more years of experience in a call center or customer service-related job. Financial services experience is preferable.
Experience Required
Minimum 2 year(s)
Entry-level Customer Service Associate at VIR Properties
Houston, Texas, United States - Full Time
Skills Needed
Communication, Interpersonal Skills, Customer Service, Organizational Skills, Attention To Detail, Teamwork, Digital Systems, Willingness To Learn
Specialization
Candidates should possess strong communication and interpersonal skills, along with a positive, customer-first attitude. No previous customer service experience is required as full training will be provided.
(CAN) Customer Service Desk Associate at walmart
Edmonton, Alberta, Canada - Full Time
Skills Needed
Customer Service, Refund Processing, Sales Tax Management, Merchandise Verification, Claims Processing, Communication, Problem Solving, Attention To Detail
Specialization
Candidates must be 16 years or older to apply. There are no specific educational qualifications mentioned for this position.
Customer Service Associate - Part Time at Bass Pro Shops
Greenville, South Carolina, United States - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Sales, Product Knowledge, Cash Handling, Teamwork, Attention To Detail, Time Management, Organizational Skills, Merchandise Handling, Customer Engagement, Inventory Management, Policy Adherence, Relationship Building, Adaptability
Specialization
A high school diploma or equivalent experience is required, along with the ability to communicate effectively and handle cash transactions. Candidates should also be able to establish effective working relationships and operate a Point of Sale system.
Customer Service Associate - Licensed at Wells Fargo
Charlotte, North Carolina, United States - Full Time
Skills Needed
Customer Service, Account Management, Operations, Documentation, Funding, Technical Support, Compliance, Collaboration, Judgment, Problem Solving, Risk Management, Financial Regulations, Communication, Teamwork, Customer Relationship Management, Attention To Detail
Specialization
Candidates must have at least 6 months of licensed customer service experience or equivalent. Obtaining and maintaining appropriate FINRA licenses is required for ongoing employment.
Marketing & Customer Service Associate at Wonder Dynamics
Bellevue, Washington, United States - Full Time
Skills Needed
Customer Service, Marketing, Sales, Negotiation, Active Listening, Networking, Research, Leadership, Teamwork, Resilience, Goal Setting, Communication, Demographics, Competitor Analysis, Product Recommendations, Training
Specialization
Candidates should have 1-2 years of experience in customer service, marketing, or sales, with strong negotiation and conversational skills. An optimistic and resilient attitude, along with a commitment to professional growth, is essential.
Customer Service Associate Poker French at Entain
Sofia, Sofia-City, Bulgaria - Full Time
Skills Needed
Fluency In French, Good Command Of English, Analytical Skills, Windows Os Knowledge, Ms Office Applications, Typing Skills
Specialization
Fluency in French and a good command of English are required for this role. Candidates should possess strong analytical skills and basic knowledge of Windows OS and MS Office applications.
AT&T Sales & Customer Service Associate at Pinakle
Noblesville, Indiana, United States - Full Time
Skills Needed
Sales, Customer Service, Troubleshooting, Empathy, Attention To Detail, Product Knowledge, Technical Aptitude, Upselling, Building Trust, Professionalism
Specialization
Customer service or sales experience is preferred, along with the ability to guide customers toward the best solutions. Candidates should be technically adept and experienced in building trust with customers.
Customer Service & Operations Associate at Sidekick Health
, , Mexico - Full Time
Skills Needed
Customer Service, Operations Management, Ecommerce, Erp Systems, Process Improvement, Automation, Knowledge Base Management, Technical Skills
Specialization
The ideal candidate is a self-starter with proven ability to identify inefficiencies and implement improvements. Experience with ecommerce platforms and customer service systems is essential.
Customer Service Associate - Housekeeper at Legacy Health
Portland, Oregon, United States - Full Time
Skills Needed
Attention To Detail, Cleaning Procedures, Equipment Maintenance, Security Measures, Medication Inventory Control, Process Improvement, Customer Service, Communication Skills, Mathematical Skills, Tact, Courtesy
Specialization
Candidates must be able to read, write, and perform math skills in English. They should also demonstrate courtesy and tact in interactions, especially under stressful conditions.
Customer Service Associate Poker English at Entain
Sofia, Sofia-City, Bulgaria - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Teamwork, Flexibility, Product Knowledge
Specialization
A High School Diploma or equivalent is required. Fluent written and spoken English and a customer-focused mindset are essential.
Customer Service Associate Mercedes-Benz at Mercedes-Benz, Infiniti, Subaru Dealership Group
Atlanta, Georgia, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Mathematical Skills, Client Interaction, Time Management, Attention To Detail, Conflict Resolution, Documentation, Vehicle Inspection, Team Collaboration, Professionalism, Adaptability, Listening Skills, Service Appointment Management, Payment Processing
Specialization
Candidates must have a high school diploma or equivalent and be authorized to work in the USA. Previous experience in a similar role is preferred, along with basic communication and problem-solving skills.
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