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Customer Service Associate Jobs overseas

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Operations & Customer Success Associate at Batgroup
Luxembourg, , Luxembourg - Full Time
Skills Needed
Operations Management, Customer Experience, Customer Success, Agent Management, Operational Strategy, Problem Solving, Communication, Detail Oriented, Solution Oriented, Teamwork, Independence, Multicultural Environment, Bilingual, Customer Service
Specialization
Candidates should be innovative, detail-oriented, and possess strong communication skills in English and French. Previous experience in customer service is preferred, and a willingness to learn and work in a multicultural environment is essential.
Customer Success Associate (Fixed term) at TRL
Wokingham, England, United Kingdom - Full Time
Skills Needed
Excel, Crm, Microsoft Office
Qualification
Graduate
Associate Manager, Customer Supply Chain at SC Johnson
Rogers, Arkansas, United States - Full Time
Skills Needed
Supply Chain, Collaboration, Inventory Control, Data Analysis, Communication, Problem Solving, Adaptability, Microsoft Office Suite, Sap, Power Bi, Tableau, Walmart System Tools, Analytical Skills, Customer Engagement, Project Management, Forecasting
Specialization
Candidates should have a university degree with 5+ years of relevant experience or an advanced degree with 3+ years of experience. Military experience may be considered in lieu of education requirements.
Experience Required
Minimum 5 year(s)
Customer Strategy and Planning Associate at CocaCola
Whitestone, NY 11357, USA - Full Time
Skills Needed
Data Analysis, Base Pay, Cpg, Geography, It, Design
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Customer Support Associate - Entry Level at Lion Star Consulting Inc
Winnipeg, MB, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Support Associate - Entry Level at Lion Star Consulting Inc
Winnipeg, MB, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service - Customer Service Representative (Part Time; M-F 2pm-6pm) at CommunityCare
Tulsa, Oklahoma, United States - Full Time
Skills Needed
Customer Service, Active Listening, Verbal Communication, Written Communication, Conflict Resolution, Time Management, Decision Making, Organizational Skills, Attention To Detail, Problem Resolution, Learning Agility, Flexibility, Knowledge Of Health Insurance, Teamwork, Adaptability
Specialization
Candidates must have a high school diploma and at least one year of customer service experience. Strong communication skills, the ability to work under stress, and proficiency in Microsoft Office are essential.
Customer Service - Customer Service Representative (Part Time; 2 Days/Week at CommunityCare
Tulsa, Oklahoma, United States - Full Time
Skills Needed
Customer Service, Active Listening, Verbal Communication, Written Communication, Conflict Resolution, Time Management, Decision Making, Health Insurance Knowledge, Organizational Skills, Attention To Detail, Flexibility, Adaptability, Problem Resolution, Teamwork, Learning Agility, Bilingual Skills
Specialization
Candidates must have a high school diploma and at least one year of customer service experience. Strong communication skills, the ability to handle conflict, and proficiency in Microsoft Office are also required.
Customer Service - Customer Service Representative (Monday-Friday 10am-7pm) at CommunityCare
Tulsa, Oklahoma, United States - Full Time
Skills Needed
Customer Service, Active Listening, Verbal Communication, Written Communication, Conflict Resolution, Time Management, Decision Making, Health Insurance Knowledge, Problem Resolution, Detail Oriented, Teamwork, Learning Agility, Flexibility, Microsoft Office Proficiency, Bilingual Skills
Specialization
Candidates must have exceptional customer service skills, active listening abilities, and the capacity to work under stress. A high school diploma and at least one year of customer service experience are required, with contact center or medical field experience preferred.
Customer Service - Customer Service Representative (Part Time; Monday-Frida at CommunityCare
Tulsa, Oklahoma, United States - Full Time
Skills Needed
Customer Service, Active Listening, Verbal Communication, Written Communication, Conflict Resolution, Time Management, Decision Making, Detail Oriented, Problem Resolution, Teamwork, Learning Agility, Flexibility, Organizational Skills, Health Insurance Knowledge, Microsoft Office Proficiency, Bilingual Skills
Specialization
Candidates must possess exceptional customer service skills and the ability to handle conflict while maintaining professionalism. A high school diploma and at least one year of customer service experience are required, with contact center or medical field experience preferred.
Customer Service - Customer Service Representative (Monday-Friday 10am-7pm) at CommunityCare
Tulsa, Oklahoma, United States - Full Time
Skills Needed
Customer Service, Active Listening, Verbal Communication, Written Communication, Conflict Resolution, Time Management, Decision Making, Health Insurance Knowledge, Problem Resolution, Detail Oriented, Teamwork, Learning Agility, Flexibility, Microsoft Office Proficiency, Bilingual Skills
Specialization
Candidates must have a high school diploma and at least one year of customer service experience. Strong communication skills, the ability to work under stress, and proficiency in Microsoft Office are also required.
Customer Service & Logistic Specialist Customer Service & Logistic Spec at Nestlé
Assago, Lombardy, Italy - Full Time
Skills Needed
Supply Chain, Logistics, Microsoft Office, Excel, Power Query, Power Bi, Sap, Team Player, Curious, Proactive, Deadline Management, Order Management, Load Optimization, Product Stock Verification, Claims Management, Report Analysis
Specialization
Candidates must have a minimum of 6 months' experience in Supply Chain or Logistics and hold an Engineering or Business degree. Fluency in Italian and advanced English is required, with additional languages being a plus.
Principal Customer Engagement Manager at ServiceNow
Orlando, Florida, United States - Full Time
Skills Needed
Project Management, Customer Engagement, Cross Functional Leadership, Strategic Initiatives, Documentation Skills, Presentation Skills, Negotiation Skills, Emotional Intelligence, Critical Thinking, Data Analysis, Facilitation Skills, Customer Orientation, Active Listening, Thought Leadership, Executive Presence, Analytics
Specialization
The role requires a minimum of 12 years of progressive experience in professional services and 8 years in customer engagement roles. Strong project management skills and experience in the banking industry are also essential.
Experience Required
Minimum 10 year(s)
Client Service Associate - Financial Services at TalentLink Solutions
Oklahoma City, OK 73112, USA - Full Time
Skills Needed
Management Skills, Oneview, Writing, Processing, Microsoft Office, Communication Skills, Sensitive Issues, Wealth Management
Qualification
Graduate
Client Service Associate - Financial Services at Intrua Financial, LLC
Houston, Texas, United States - Full Time
Skills Needed
Client Service, Problem Solving, Communication, Organization, Attention To Detail, Crm Software, Financial Services, Empathy, Motivation, Goal Orientation, Microsoft Office, Note Taking, Confidentiality, Relationship Building, Service Orientation, Multitasking
Specialization
Candidates should have a four-year degree or equivalent work experience and must obtain SIE licensing, with expectations to pass the S6 or S7 within six months. A service-oriented attitude and the ability to work in a fast-paced environment are essential.
Client Services Associate (Facility Services) at SPS-North America
New York, New York, United States - Full Time
Skills Needed
Customer Service, Office Maintenance, Repairs, Inspections, Equipment Safety Checks, Vendor Coordination, Mailroom Operations, Office Setups, Furniture Assembly, Cleaning, Organizational Skills, Communication Skills, Ms Office Suite, Shipping Procedures, Problem Solving Skills, Manual Dexterity
Specialization
A high school diploma or equivalent is required, with 1+ years of work experience preferred. Strong organizational, time management, and communication skills are essential for this position.
Customer Success Contractor at Blue Cube Services
, , - Full Time
Skills Needed
Customer Focus, Strong English Written Skills, Live Chat Experience, Zendesk Experience, Integrity, Positive User Experience, Fast Learner
Specialization
Candidates must have strong English written skills and a passion for creating a positive user experience. Understanding of cryptocurrencies is an advantage but is not required, as training will be provided.
Remote Sales Associate at Instacan Services
Saskatoon, SK S7L 5Z5, Canada - Full Time
Skills Needed
Communication Skills, Negotiation, Customer Service
Qualification
Graduate
Sales Associate at Regency Management Services
Bear, Delaware, United States - Full Time
Skills Needed
Customer Service, Communication, Relationship Building, Teamwork, Sales, Flexibility, Problem Solving, Attention To Detail
Specialization
No experience is needed as training is provided, but a passion for helping people and strong communication skills are essential. A positive attitude and flexibility in scheduling are also important.
Sales Associate at Regency Management Services
Hagerstown, Maryland, United States - Full Time
Skills Needed
Customer Service, Communication, Relationship Building, Teamwork, Sales, Flexibility, Problem Solving, Attention To Detail
Specialization
No prior experience is needed as training is provided. A passion for helping people and strong communication skills are essential.
Operations & Customer Success Associate at Batgroup
Luxembourg, , Luxembourg -
Full Time

Start Date

Immediate

Expiry Date

27 Jan, 26

Salary

0.0

Posted On

29 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Operations Management, Customer Experience, Customer Success, Agent Management, Operational Strategy, Problem Solving, Communication, Detail Oriented, Solution Oriented, Teamwork, Independence, Multicultural Environment, Bilingual, Customer Service

Industry

Facilities Services

Description
The role of the Operations Associate is to handle the requests from customers and cleaners, as well as ensuring correct information is collected in the Batmaid Platform to enable the smooth planning, execution and billing of cleaning services. Who We Are At Batgroup, our mission is clear: to become the global leader in well-being at home. We’re a team of over 150 employees, supported by 4,000+ Trusted Professional Cleaning Agents across Europe. Headquartered in Switzerland, we’re expanding rapidly across Europe, driven by a commitment to innovation, growth, and social impact. We believe in delivering high-quality home services while ensuring our workers receive the protection and respect they deserve. In partnership with ONET in Luxembourg, we joined forces to provide an extensive range of cleaning services. What You’ll Be Doing Operations Management: Amend cleaning schedules according to customer and agent needs Ensure cleanings are accepted by agents in a timely manner Troubleshoot issues with cleaning execution such as access or material Check-in with customers at onboarding and at a defined rhythm If there is a gap between agents availability and bookings, creating missing hours, an amendment must be sent in coordination with managers. Client Status: Explain the situation (good or bad) with some clients. Customer Experience: Ensure our B2C, B2B, and End-of-Tenancy services run smoothly, delivering top-tier experiences to our customers. Ensure customers have up to date payment information Process damages and cleaning quality issues Customer Success: Improve our clients retention by solving problems relating to agent absences, handling different kind of complaints with care and cleverness, insuring a 5* service and gathering feedback on our performances. Ask a discount approval to the manager if need to give a discount to a client Make calls to clients to follow up on cleanings. Keeping in mind customers’ satisfaction to increase rating on Google and other rankings. Agent management: Provide our cleaning agents with the support they need in their daily routine by answering their questions and requests. Process agent absences according to defined absence guidelines Answer agent questions regarding contracts and payroll Provide feedback to agents regarding their performance, escalating where required Trigger the changes to agent contracts according to guidelines Help onboard and follow new agents during their initial time at Batmaid Contribute to the planning and execution of agent and customer events Make weekly calls to all your agents. Double check that all new agents have updated availability on the platform. Agent Status: Explain the situation (good or bad) with some agents. 10 worst agents: follow the worst 10 agents in your zone who are not reliable right now. They might need to be terminated, or to get coaching calls, trainings, follow up. Operational Strategy: Collaborate with our leadership to streamline processes and enhance our operational efficiency. Make Sales calls to hot deals, for instance customers who had “Once” and we need to call them to reactivate them to book a frequency. Being available to help and handle new projects from the Management if needed Communicate with colleagues in Operations and other departments if needed to have a smooth communication in the company. We’re looking for someone who’s ready to roll up their sleeves and make an impact. This is what makes you successful: You are an innovative, fast learner who's up for the challenge of working in a fast-growing, agile company. You are eager to learn new things and accomplish different tasks. You are at ease both orally and in writing. You are detail-oriented and solution-oriented. You take responsibility for individual tasks and see files through to completion. You can work independently and as part of a team. You want to develop both professionally and personally. You want to work in an international and multicultural environment. You speak English and French to a minimum level of B2, any other language being considered an asset. You ideally have one or more previous experiences in customer service. Ready to Join Us?
Responsibilities
The Operations & Customer Success Associate will manage customer and cleaner requests, ensuring accurate information is collected for planning and billing cleaning services. The role involves improving client retention, supporting cleaning agents, and collaborating with leadership to enhance operational efficiency.
Operations & Customer Success Associate at Batgroup
Luxembourg, , Luxembourg - Full Time
Skills Needed
Operations Management, Customer Experience, Customer Success, Agent Management, Operational Strategy, Problem Solving, Communication, Detail Oriented, Solution Oriented, Teamwork, Independence, Multicultural Environment, Bilingual, Customer Service
Specialization
Candidates should be innovative, detail-oriented, and possess strong communication skills in English and French. Previous experience in customer service is preferred, and a willingness to learn and work in a multicultural environment is essential.
Customer Success Associate (Fixed term) at TRL
Wokingham, England, United Kingdom - Full Time
Skills Needed
Excel, Crm, Microsoft Office
Qualification
Graduate
Associate Manager, Customer Supply Chain at SC Johnson
Rogers, Arkansas, United States - Full Time
Skills Needed
Supply Chain, Collaboration, Inventory Control, Data Analysis, Communication, Problem Solving, Adaptability, Microsoft Office Suite, Sap, Power Bi, Tableau, Walmart System Tools, Analytical Skills, Customer Engagement, Project Management, Forecasting
Specialization
Candidates should have a university degree with 5+ years of relevant experience or an advanced degree with 3+ years of experience. Military experience may be considered in lieu of education requirements.
Experience Required
Minimum 5 year(s)
Customer Strategy and Planning Associate at CocaCola
Whitestone, NY 11357, USA - Full Time
Skills Needed
Data Analysis, Base Pay, Cpg, Geography, It, Design
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Customer Support Associate - Entry Level at Lion Star Consulting Inc
Winnipeg, MB, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Support Associate - Entry Level at Lion Star Consulting Inc
Winnipeg, MB, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service - Customer Service Representative (Part Time; M-F 2pm-6pm) at CommunityCare
Tulsa, Oklahoma, United States - Full Time
Skills Needed
Customer Service, Active Listening, Verbal Communication, Written Communication, Conflict Resolution, Time Management, Decision Making, Organizational Skills, Attention To Detail, Problem Resolution, Learning Agility, Flexibility, Knowledge Of Health Insurance, Teamwork, Adaptability
Specialization
Candidates must have a high school diploma and at least one year of customer service experience. Strong communication skills, the ability to work under stress, and proficiency in Microsoft Office are essential.
Customer Service - Customer Service Representative (Part Time; 2 Days/Week at CommunityCare
Tulsa, Oklahoma, United States - Full Time
Skills Needed
Customer Service, Active Listening, Verbal Communication, Written Communication, Conflict Resolution, Time Management, Decision Making, Health Insurance Knowledge, Organizational Skills, Attention To Detail, Flexibility, Adaptability, Problem Resolution, Teamwork, Learning Agility, Bilingual Skills
Specialization
Candidates must have a high school diploma and at least one year of customer service experience. Strong communication skills, the ability to handle conflict, and proficiency in Microsoft Office are also required.
Customer Service - Customer Service Representative (Monday-Friday 10am-7pm) at CommunityCare
Tulsa, Oklahoma, United States - Full Time
Skills Needed
Customer Service, Active Listening, Verbal Communication, Written Communication, Conflict Resolution, Time Management, Decision Making, Health Insurance Knowledge, Problem Resolution, Detail Oriented, Teamwork, Learning Agility, Flexibility, Microsoft Office Proficiency, Bilingual Skills
Specialization
Candidates must have exceptional customer service skills, active listening abilities, and the capacity to work under stress. A high school diploma and at least one year of customer service experience are required, with contact center or medical field experience preferred.
Customer Service - Customer Service Representative (Part Time; Monday-Frida at CommunityCare
Tulsa, Oklahoma, United States - Full Time
Skills Needed
Customer Service, Active Listening, Verbal Communication, Written Communication, Conflict Resolution, Time Management, Decision Making, Detail Oriented, Problem Resolution, Teamwork, Learning Agility, Flexibility, Organizational Skills, Health Insurance Knowledge, Microsoft Office Proficiency, Bilingual Skills
Specialization
Candidates must possess exceptional customer service skills and the ability to handle conflict while maintaining professionalism. A high school diploma and at least one year of customer service experience are required, with contact center or medical field experience preferred.
Customer Service - Customer Service Representative (Monday-Friday 10am-7pm) at CommunityCare
Tulsa, Oklahoma, United States - Full Time
Skills Needed
Customer Service, Active Listening, Verbal Communication, Written Communication, Conflict Resolution, Time Management, Decision Making, Health Insurance Knowledge, Problem Resolution, Detail Oriented, Teamwork, Learning Agility, Flexibility, Microsoft Office Proficiency, Bilingual Skills
Specialization
Candidates must have a high school diploma and at least one year of customer service experience. Strong communication skills, the ability to work under stress, and proficiency in Microsoft Office are also required.
Customer Service & Logistic Specialist Customer Service & Logistic Spec at Nestlé
Assago, Lombardy, Italy - Full Time
Skills Needed
Supply Chain, Logistics, Microsoft Office, Excel, Power Query, Power Bi, Sap, Team Player, Curious, Proactive, Deadline Management, Order Management, Load Optimization, Product Stock Verification, Claims Management, Report Analysis
Specialization
Candidates must have a minimum of 6 months' experience in Supply Chain or Logistics and hold an Engineering or Business degree. Fluency in Italian and advanced English is required, with additional languages being a plus.
Principal Customer Engagement Manager at ServiceNow
Orlando, Florida, United States - Full Time
Skills Needed
Project Management, Customer Engagement, Cross Functional Leadership, Strategic Initiatives, Documentation Skills, Presentation Skills, Negotiation Skills, Emotional Intelligence, Critical Thinking, Data Analysis, Facilitation Skills, Customer Orientation, Active Listening, Thought Leadership, Executive Presence, Analytics
Specialization
The role requires a minimum of 12 years of progressive experience in professional services and 8 years in customer engagement roles. Strong project management skills and experience in the banking industry are also essential.
Experience Required
Minimum 10 year(s)
Client Service Associate - Financial Services at TalentLink Solutions
Oklahoma City, OK 73112, USA - Full Time
Skills Needed
Management Skills, Oneview, Writing, Processing, Microsoft Office, Communication Skills, Sensitive Issues, Wealth Management
Qualification
Graduate
Client Service Associate - Financial Services at Intrua Financial, LLC
Houston, Texas, United States - Full Time
Skills Needed
Client Service, Problem Solving, Communication, Organization, Attention To Detail, Crm Software, Financial Services, Empathy, Motivation, Goal Orientation, Microsoft Office, Note Taking, Confidentiality, Relationship Building, Service Orientation, Multitasking
Specialization
Candidates should have a four-year degree or equivalent work experience and must obtain SIE licensing, with expectations to pass the S6 or S7 within six months. A service-oriented attitude and the ability to work in a fast-paced environment are essential.
Client Services Associate (Facility Services) at SPS-North America
New York, New York, United States - Full Time
Skills Needed
Customer Service, Office Maintenance, Repairs, Inspections, Equipment Safety Checks, Vendor Coordination, Mailroom Operations, Office Setups, Furniture Assembly, Cleaning, Organizational Skills, Communication Skills, Ms Office Suite, Shipping Procedures, Problem Solving Skills, Manual Dexterity
Specialization
A high school diploma or equivalent is required, with 1+ years of work experience preferred. Strong organizational, time management, and communication skills are essential for this position.
Customer Success Contractor at Blue Cube Services
, , - Full Time
Skills Needed
Customer Focus, Strong English Written Skills, Live Chat Experience, Zendesk Experience, Integrity, Positive User Experience, Fast Learner
Specialization
Candidates must have strong English written skills and a passion for creating a positive user experience. Understanding of cryptocurrencies is an advantage but is not required, as training will be provided.
Remote Sales Associate at Instacan Services
Saskatoon, SK S7L 5Z5, Canada - Full Time
Skills Needed
Communication Skills, Negotiation, Customer Service
Qualification
Graduate
Sales Associate at Regency Management Services
Bear, Delaware, United States - Full Time
Skills Needed
Customer Service, Communication, Relationship Building, Teamwork, Sales, Flexibility, Problem Solving, Attention To Detail
Specialization
No experience is needed as training is provided, but a passion for helping people and strong communication skills are essential. A positive attitude and flexibility in scheduling are also important.
Sales Associate at Regency Management Services
Hagerstown, Maryland, United States - Full Time
Skills Needed
Customer Service, Communication, Relationship Building, Teamwork, Sales, Flexibility, Problem Solving, Attention To Detail
Specialization
No prior experience is needed as training is provided. A passion for helping people and strong communication skills are essential.