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Customer Service Associate Jobs overseas

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Customer Success Associate at Revalize
, , Germany - Full Time
Skills Needed
Customer Success, Account Management, Renewals, Saas, Communication, Problem Solving, Data Analysis, Collaboration, Customer Experience, Sales, Product Knowledge, Customer Feedback, Risk Management, Negotiation, Upselling, Cross Selling
Specialization
Candidates should have experience in managing renewal and negotiation conversations, along with strong communication skills in both German and English. A proactive problem-solving attitude and the ability to understand customer needs are essential.
Customer Success Associate at Liberty Companies LLC
Tangerang, Banten, Indonesia - Full Time
Skills Needed
Customer Support, Communication Skills, Empathy, Problem Solving, Active Listening, Zendesk, Google Suite, Customer Satisfaction, Conflict Resolution, Team Player, Technology Proficiency, Feedback Gathering, Training And Development, Time Management, Adaptability, Customer Relationship Management
Specialization
Candidates must have a minimum education of a D3 in a relevant field and at least 3-4 years of experience in customer support. Proficiency with customer support tools and excellent communication skills are essential.
Experience Required
Minimum 2 year(s)
Customer Support Associate at Tonys Coffees & Teas Inc
Bellingham, Washington, United States - Full Time
Skills Needed
Customer Service, Attention To Detail, Invoicing, Record Keeping, Interpersonal Communication, Collaboration, Problem Solving, Telephone Communication, Email Communication, Microsoft Office Suite, Google Sheets, Inclusion Cultivation
Specialization
Candidates must possess customer service experience and strong communication skills across telephone, email, and in-person interactions. Essential requirements include excellent attention to detail, proficiency with Microsoft Office Suite and Google Sheets, and the ability to solve problems and collaborate effectively with other departments.
Customer Success Associate at LOVELAND INNOVATIONS INC
Pleasant Grove, Utah, United States - Full Time
Skills Needed
Customer Success, Customer Support, Communication Skills, Problem Solving, Relationship Building, Technical Troubleshooting, Account Management, Cross Functional Collaboration, Organizational Skills, Resourcefulness, Empathy, Customer Engagement Tools, Microsoft Suites, Insurance Knowledge, Solar Knowledge, General Contracting Knowledge
Specialization
Candidates should have 2+ years of experience in customer-facing roles and strong communication skills. A proven track record in building customer relationships and managing support escalations is essential.
Experience Required
Minimum 2 year(s)
Customer Success Associate at Alaan
, , India - Full Time
Skills Needed
Account Management, Problem Solver, Client Empathy, Communication Skills, Cognitive Intelligence, Passion For Business Optimization, Curiosity, Start Up Attitude
Specialization
2+ years of experience in Customer Success within B2B SaaS/Fintech/Analytics is required. Candidates should demonstrate problem-solving abilities and a passion for business optimization.
Experience Required
Minimum 2 year(s)
Customer Success Associate at Revalize
Poznań, Lublin Voivodeship, Poland - Full Time
Skills Needed
Renewal Management, At Risk Management, Product Adoption, Account Management, Forecasting, SFDC (Salesforce), Churn Mitigation, Value Presentation, Objection Handling, Up Selling, Cross Selling, Proposal Generation, Customer Inquiries Response, Crm Maintenance, Customer Escalation Handling, Usage Data Analysis
Specialization
Candidates must have experience managing renewal and negotiation conversations, possess strong verbal and written communication skills, and be fluent in both German and English (B2+ level). A proactive problem-solving approach is required to understand customer needs and connect them to product value.
Customer Success Associate at 66degrees
Bengaluru, karnataka, India - Full Time
Skills Needed
Account Management, Customer Service, Communication, Presentation Skills, Problem Solving, Organizational Skills, Team Player, Attention To Detail, Technical Aptitude, Salesforce, Market Research, Collaboration, Client Relations, Documentation, Cloud Technology, Leadership
Specialization
Candidates should have 1-3 years of account management or customer service experience and a Bachelor's degree in a related field. Strong communication skills and the ability to manage multiple projects while paying attention to detail are essential.
Customer Success Associate at Datadog
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Success, Account Management, Communication, Negotiation, Technical Support, Sales, Relationship Building, Problem Solving, Collaboration, Attention To Detail, Product Training, Customer Advocacy, Usage Monitoring, Growth Opportunities, Retention Strategies, Cross Functional Collaboration
Specialization
Candidates should have at least 1 year of experience in a customer-facing role and a strong desire to grow in Customer Success. They should be customer-minded, possess strong communication skills, and be experienced in negotiating contract terms.
Customer Support Associate at Sutherland
Mumbai City, maharashtra, India - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Empathy, Time Management, Windows Operating Systems, Email Etiquette, Multi Channel Communication
Specialization
Good verbal and written communication skills in English are required. A high school diploma or equivalent is necessary, and 0-2 years of experience is preferred, with freshers welcome.
Customer Success Associate at Compass
Short Hills, New Jersey, United States - Full Time
Skills Needed
Customer Service, Training, Office Management, Hospitality, Operations, Real Estate, Live Training, Virtual Training, Enterprise Technology, Problem Solving, Analytical Skills, Interpersonal Skills, Creative Writing, Attention To Detail, Organizational Skills, Empathy
Specialization
Candidates should have 2-3 years of experience in customer service or related fields, with a passion for supporting agents. Previous experience in real estate and with enterprise technology is a plus.
Experience Required
Minimum 2 year(s)
Customer Success Associate at NNIIT
Hyderabad, Telangana, India - Full Time
Skills Needed
Communication Skills, Interpersonal Skills, Problem Solving, Customer Support, Customer Success, Tele Calling, Counseling, Crm Knowledge
Specialization
Candidates should be graduates in any discipline with 0-2 years of experience in customer support or related fields. Strong communication skills and the ability to work in a fast-paced environment are essential.
Customer Success Associate at Crunchtime
Boston, Massachusetts, United States - Full Time
Skills Needed
Project Management, Customer Segmentation, Automation Tools, Metrics, Tech Stack, Organized, Process Oriented, Empathy, Negotiation Skills, Training, Data Analysis, Customer Advocacy, Cross Functional Collaboration, Creativity, Resourcefulness, Curiosity
Specialization
Candidates should possess strong project management skills and be comfortable with customer segmentation and automation tools. Empathy for the customer and the ability to handle difficult conversations are also essential.
Experience Required
Minimum 2 year(s)
Customer Success Associate at Wisetack
, , United States - Full Time
Skills Needed
Customer Success, Communication, Data Analysis, Time Management, Technology Proficiency, Salesforce, Tableau, Slack, Google Suite, Confluence, Adaptability, Proactivity, Integrity, Customer Engagement, Feedback Gathering, Onboarding
Specialization
Candidates should have 2+ years of experience in a customer-facing role and a bachelor's degree. They must also be comfortable with technology and demonstrate strong communication and organizational skills.
Experience Required
Minimum 2 year(s)
Customer Success Associate at Propra
Calgary, Alberta, Canada - Full Time
Skills Needed
Customer Success, Relationship Management, Customer Support, Onboarding, Metrics Tracking, Documentation, Collaboration, Upselling, Cross Selling, Problem Solving, Interpersonal Skills, Adaptability, Teamwork, Creativity, Technology Utilization
Specialization
Candidates should have prior experience in customer success or a related field, preferably in a B2B SaaS environment. Strong interpersonal skills, adaptability, and the ability to manage customer relationships are essential.
Customer Success Associate at Optix
Vancouver, British Columbia, Canada - Full Time
Skills Needed
Customer Success, Account Management, Saas, Communication Skills, Client Education, Proactive Support, Time Management, Organizational Skills, Relationship Building, Solutions Oriented Mindset, Team Support, Ai Tools, Client Engagement, Churn Prevention, Health Monitoring, Upselling
Specialization
Candidates should have 3+ years of experience in customer support, success, or sales roles within a technology company. Exceptional communication skills and a proactive mindset are essential for this position.
Experience Required
Minimum 2 year(s)
Customer Success Associate at Dataminr
Melbourne, Victoria, Australia - Full Time
Skills Needed
Customer Success, Account Management, Communication, Data Analysis, Product Adoption, Training, Relationship Building, Public Sector Knowledge, Saas Experience, Technical Presentation, Project Management, Feedback Collection, Risk Management, Enterprise Software, Government Organizations, Multimodal Ai
Specialization
Candidates should have a bachelor's degree or equivalent experience along with 3 years in customer success or account management, particularly in Corporate Risk and the public sector. Strong communication skills and the ability to manage multiple projects are essential.
Experience Required
Minimum 2 year(s)
Customer Advocate at ServiceNow
Staines-upon-Thames, England, United Kingdom - Full Time
Skills Needed
Sales, Organizational Skills, Leadership, Influencing Skills, Collaboration, Problem Solving, Business Judgment, Communication, Customer Engagement, Relationship Management, Strategic Alignment, Executive Sponsorship, Project Management, Attention To Detail, Stakeholder Management, Action Item Tracking
Specialization
Candidates should have a minimum of 10 years of sales experience and possess outstanding organizational skills. They must demonstrate leadership abilities, a problem-solver mindset, and strong communication skills.
Experience Required
Minimum 10 year(s)
Customer Advocate at ServiceNow
Munich, Bavaria, Germany - Full Time
Skills Needed
Sales, Organizational Skills, Leadership, Influencing Skills, Collaboration, Problem Solving, Business Judgment, Communication, Customer Engagement, Relationship Management, Strategic Alignment, Executive Sponsorship, Project Management, Attention To Detail, Stakeholder Management, Action Item Tracking, Meeting Coordination
Specialization
Candidates should have a minimum of 10 years of sales experience and possess strong organizational and leadership skills. A passion for understanding customer needs and the ability to motivate and collaborate with diverse stakeholders is essential.
Experience Required
Minimum 10 year(s)
F&B Service Associate at Residence Inn by Marriott Nashville Opryland
Srinagar, Jammu and Kashmir, India - Full Time
Skills Needed
Food Service, Event Coordination, Guest Interaction, Safety Procedures, Teamwork, Communication, Problem Solving, Attention To Detail
Specialization
Candidates should have at least a high school diploma or G.E.D. equivalent and a minimum of 1 year of related work experience. No supervisory experience or specific licenses are required.
F&B Service Associate at Courtyard by Marriott Deptford NJ
Mahabaleshwar, maharashtra, India - Full Time
Skills Needed
Cleanliness, Communication, Teamwork, Attention To Detail, Customer Service, Safety Procedures, Time Management, Problem Solving, Physical Stamina, Organization, Professional Appearance, Adaptability, Interpersonal Skills, Confidentiality, Equipment Handling, Multi Tasking
Specialization
A high school diploma or G.E.D. equivalent is preferred, but no prior work or supervisory experience is required. The role demands physical capability to handle objects and perform various tasks throughout the shift.
Customer Success Associate at Revalize
, , Germany -
Full Time

Start Date

Immediate

Expiry Date

27 Apr, 26

Salary

0.0

Posted On

27 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Success, Account Management, Renewals, SaaS, Communication, Problem Solving, Data Analysis, Collaboration, Customer Experience, Sales, Product Knowledge, Customer Feedback, Risk Management, Negotiation, Upselling, Cross-Selling

Industry

Software Development

Description
Company Description Founded in 2021, Revalize empowers manufacturing businesses to better design, model, develop, and sell—powering greater outcomes across the entire manufacturing value chain. Revalize leads with an AI-forward mindset—using technology as a catalyst, not a compass. We’re shaping the future of manufacturing technology with industry-leading CPQ, PLM, and design solutions that transform data into opportunity and accelerate the journey from idea to cash. Revalize serves more than 16,000 global customers and is a portfolio company of TA Associates and Hg. Job Description The Customer Success Associate (CSA) will be responsible for managing renewals and at-risk situations of an assigned set of accounts. Location Remote in Germany Responsibilities Drive the post-sales journey for assigned accounts, from, product adoption, expansion, advocacy, and ultimately renewal Manage a high-volume book of business of approximately 150 accounts, maintaining an accurate forecast and account status within SFDC. (Accounts between 10-30k ARR) Process renewals within SFDC and ensure price increase targets are met Monitor account health indicators to identify churn risk and develop strategies for mitigation Manage At Risk situations and collaborate closely with other internal teams to support customer requests, issues, and feedback Present value of Revalize products with customers, effectively managing objections to mitigate churn Support customer nurture activities and campaigns in partnership with Marketing Identify additional opportunities to drive up-sells, cross-sells, and collaborate with Sales to deliver on account growth goals Generating renewal proposals, sending renewal outreach and ensuring timely closure. Responding promptly to customer inquiries, documenting customer interactions and maintaining accurate records in CRM Collaborating with sales, support, professional services, and product teams to ensure a seamless customer experience Analyzing customer usage data and identifying opportunities for upselling and cross-selling Developing and implementing strategies to increase customer retention and reduce churn Handling customer escalations, managing risk, and resolving issues in a timely manner Gathering customer feedback and communicating it to relevant internal teams for product improvements Qualifications Experience managing renewal and negotiation conversations Professional presence with ability to listen to, understand and present to customers Ability to understand customer’s business needs and how those connect back to product value Strong verbal and written communication skills with a passion for delivering an excellent customer experience (fluency in German and English is a must) Proactive problem solver with experience developing creative solutions for customers and the business Preferences 1+ years of Technology / SaaS / Software experience a plus Additional Information Qualified applicants will be asked to complete a 30-minute online assessment as a part of your application. The official working time zones are EST for US employees and CET for EMEA employees. Revalize designates standard working hours as 8:00 am to 5:00 pm Eastern Time (ET) for employees based in the United States and 08:00 to 17:00 Central European Time (CET) for employees operating within the EMEA region. Qualified applicants will be asked to complete a 30 minute online pre-employment assessment as part of the recruitment process.
Responsibilities
The Customer Success Associate will manage renewals and at-risk situations for assigned accounts, ensuring product adoption and customer satisfaction. They will also collaborate with internal teams to support customer requests and identify opportunities for account growth.
Customer Success Associate at Revalize
, , Germany - Full Time
Skills Needed
Customer Success, Account Management, Renewals, Saas, Communication, Problem Solving, Data Analysis, Collaboration, Customer Experience, Sales, Product Knowledge, Customer Feedback, Risk Management, Negotiation, Upselling, Cross Selling
Specialization
Candidates should have experience in managing renewal and negotiation conversations, along with strong communication skills in both German and English. A proactive problem-solving attitude and the ability to understand customer needs are essential.
Customer Success Associate at Liberty Companies LLC
Tangerang, Banten, Indonesia - Full Time
Skills Needed
Customer Support, Communication Skills, Empathy, Problem Solving, Active Listening, Zendesk, Google Suite, Customer Satisfaction, Conflict Resolution, Team Player, Technology Proficiency, Feedback Gathering, Training And Development, Time Management, Adaptability, Customer Relationship Management
Specialization
Candidates must have a minimum education of a D3 in a relevant field and at least 3-4 years of experience in customer support. Proficiency with customer support tools and excellent communication skills are essential.
Experience Required
Minimum 2 year(s)
Customer Support Associate at Tonys Coffees & Teas Inc
Bellingham, Washington, United States - Full Time
Skills Needed
Customer Service, Attention To Detail, Invoicing, Record Keeping, Interpersonal Communication, Collaboration, Problem Solving, Telephone Communication, Email Communication, Microsoft Office Suite, Google Sheets, Inclusion Cultivation
Specialization
Candidates must possess customer service experience and strong communication skills across telephone, email, and in-person interactions. Essential requirements include excellent attention to detail, proficiency with Microsoft Office Suite and Google Sheets, and the ability to solve problems and collaborate effectively with other departments.
Customer Success Associate at LOVELAND INNOVATIONS INC
Pleasant Grove, Utah, United States - Full Time
Skills Needed
Customer Success, Customer Support, Communication Skills, Problem Solving, Relationship Building, Technical Troubleshooting, Account Management, Cross Functional Collaboration, Organizational Skills, Resourcefulness, Empathy, Customer Engagement Tools, Microsoft Suites, Insurance Knowledge, Solar Knowledge, General Contracting Knowledge
Specialization
Candidates should have 2+ years of experience in customer-facing roles and strong communication skills. A proven track record in building customer relationships and managing support escalations is essential.
Experience Required
Minimum 2 year(s)
Customer Success Associate at Alaan
, , India - Full Time
Skills Needed
Account Management, Problem Solver, Client Empathy, Communication Skills, Cognitive Intelligence, Passion For Business Optimization, Curiosity, Start Up Attitude
Specialization
2+ years of experience in Customer Success within B2B SaaS/Fintech/Analytics is required. Candidates should demonstrate problem-solving abilities and a passion for business optimization.
Experience Required
Minimum 2 year(s)
Customer Success Associate at Revalize
Poznań, Lublin Voivodeship, Poland - Full Time
Skills Needed
Renewal Management, At Risk Management, Product Adoption, Account Management, Forecasting, SFDC (Salesforce), Churn Mitigation, Value Presentation, Objection Handling, Up Selling, Cross Selling, Proposal Generation, Customer Inquiries Response, Crm Maintenance, Customer Escalation Handling, Usage Data Analysis
Specialization
Candidates must have experience managing renewal and negotiation conversations, possess strong verbal and written communication skills, and be fluent in both German and English (B2+ level). A proactive problem-solving approach is required to understand customer needs and connect them to product value.
Customer Success Associate at 66degrees
Bengaluru, karnataka, India - Full Time
Skills Needed
Account Management, Customer Service, Communication, Presentation Skills, Problem Solving, Organizational Skills, Team Player, Attention To Detail, Technical Aptitude, Salesforce, Market Research, Collaboration, Client Relations, Documentation, Cloud Technology, Leadership
Specialization
Candidates should have 1-3 years of account management or customer service experience and a Bachelor's degree in a related field. Strong communication skills and the ability to manage multiple projects while paying attention to detail are essential.
Customer Success Associate at Datadog
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Success, Account Management, Communication, Negotiation, Technical Support, Sales, Relationship Building, Problem Solving, Collaboration, Attention To Detail, Product Training, Customer Advocacy, Usage Monitoring, Growth Opportunities, Retention Strategies, Cross Functional Collaboration
Specialization
Candidates should have at least 1 year of experience in a customer-facing role and a strong desire to grow in Customer Success. They should be customer-minded, possess strong communication skills, and be experienced in negotiating contract terms.
Customer Support Associate at Sutherland
Mumbai City, maharashtra, India - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Empathy, Time Management, Windows Operating Systems, Email Etiquette, Multi Channel Communication
Specialization
Good verbal and written communication skills in English are required. A high school diploma or equivalent is necessary, and 0-2 years of experience is preferred, with freshers welcome.
Customer Success Associate at Compass
Short Hills, New Jersey, United States - Full Time
Skills Needed
Customer Service, Training, Office Management, Hospitality, Operations, Real Estate, Live Training, Virtual Training, Enterprise Technology, Problem Solving, Analytical Skills, Interpersonal Skills, Creative Writing, Attention To Detail, Organizational Skills, Empathy
Specialization
Candidates should have 2-3 years of experience in customer service or related fields, with a passion for supporting agents. Previous experience in real estate and with enterprise technology is a plus.
Experience Required
Minimum 2 year(s)
Customer Success Associate at NNIIT
Hyderabad, Telangana, India - Full Time
Skills Needed
Communication Skills, Interpersonal Skills, Problem Solving, Customer Support, Customer Success, Tele Calling, Counseling, Crm Knowledge
Specialization
Candidates should be graduates in any discipline with 0-2 years of experience in customer support or related fields. Strong communication skills and the ability to work in a fast-paced environment are essential.
Customer Success Associate at Crunchtime
Boston, Massachusetts, United States - Full Time
Skills Needed
Project Management, Customer Segmentation, Automation Tools, Metrics, Tech Stack, Organized, Process Oriented, Empathy, Negotiation Skills, Training, Data Analysis, Customer Advocacy, Cross Functional Collaboration, Creativity, Resourcefulness, Curiosity
Specialization
Candidates should possess strong project management skills and be comfortable with customer segmentation and automation tools. Empathy for the customer and the ability to handle difficult conversations are also essential.
Experience Required
Minimum 2 year(s)
Customer Success Associate at Wisetack
, , United States - Full Time
Skills Needed
Customer Success, Communication, Data Analysis, Time Management, Technology Proficiency, Salesforce, Tableau, Slack, Google Suite, Confluence, Adaptability, Proactivity, Integrity, Customer Engagement, Feedback Gathering, Onboarding
Specialization
Candidates should have 2+ years of experience in a customer-facing role and a bachelor's degree. They must also be comfortable with technology and demonstrate strong communication and organizational skills.
Experience Required
Minimum 2 year(s)
Customer Success Associate at Propra
Calgary, Alberta, Canada - Full Time
Skills Needed
Customer Success, Relationship Management, Customer Support, Onboarding, Metrics Tracking, Documentation, Collaboration, Upselling, Cross Selling, Problem Solving, Interpersonal Skills, Adaptability, Teamwork, Creativity, Technology Utilization
Specialization
Candidates should have prior experience in customer success or a related field, preferably in a B2B SaaS environment. Strong interpersonal skills, adaptability, and the ability to manage customer relationships are essential.
Customer Success Associate at Optix
Vancouver, British Columbia, Canada - Full Time
Skills Needed
Customer Success, Account Management, Saas, Communication Skills, Client Education, Proactive Support, Time Management, Organizational Skills, Relationship Building, Solutions Oriented Mindset, Team Support, Ai Tools, Client Engagement, Churn Prevention, Health Monitoring, Upselling
Specialization
Candidates should have 3+ years of experience in customer support, success, or sales roles within a technology company. Exceptional communication skills and a proactive mindset are essential for this position.
Experience Required
Minimum 2 year(s)
Customer Success Associate at Dataminr
Melbourne, Victoria, Australia - Full Time
Skills Needed
Customer Success, Account Management, Communication, Data Analysis, Product Adoption, Training, Relationship Building, Public Sector Knowledge, Saas Experience, Technical Presentation, Project Management, Feedback Collection, Risk Management, Enterprise Software, Government Organizations, Multimodal Ai
Specialization
Candidates should have a bachelor's degree or equivalent experience along with 3 years in customer success or account management, particularly in Corporate Risk and the public sector. Strong communication skills and the ability to manage multiple projects are essential.
Experience Required
Minimum 2 year(s)
Customer Advocate at ServiceNow
Staines-upon-Thames, England, United Kingdom - Full Time
Skills Needed
Sales, Organizational Skills, Leadership, Influencing Skills, Collaboration, Problem Solving, Business Judgment, Communication, Customer Engagement, Relationship Management, Strategic Alignment, Executive Sponsorship, Project Management, Attention To Detail, Stakeholder Management, Action Item Tracking
Specialization
Candidates should have a minimum of 10 years of sales experience and possess outstanding organizational skills. They must demonstrate leadership abilities, a problem-solver mindset, and strong communication skills.
Experience Required
Minimum 10 year(s)
Customer Advocate at ServiceNow
Munich, Bavaria, Germany - Full Time
Skills Needed
Sales, Organizational Skills, Leadership, Influencing Skills, Collaboration, Problem Solving, Business Judgment, Communication, Customer Engagement, Relationship Management, Strategic Alignment, Executive Sponsorship, Project Management, Attention To Detail, Stakeholder Management, Action Item Tracking, Meeting Coordination
Specialization
Candidates should have a minimum of 10 years of sales experience and possess strong organizational and leadership skills. A passion for understanding customer needs and the ability to motivate and collaborate with diverse stakeholders is essential.
Experience Required
Minimum 10 year(s)
F&B Service Associate at Residence Inn by Marriott Nashville Opryland
Srinagar, Jammu and Kashmir, India - Full Time
Skills Needed
Food Service, Event Coordination, Guest Interaction, Safety Procedures, Teamwork, Communication, Problem Solving, Attention To Detail
Specialization
Candidates should have at least a high school diploma or G.E.D. equivalent and a minimum of 1 year of related work experience. No supervisory experience or specific licenses are required.
F&B Service Associate at Courtyard by Marriott Deptford NJ
Mahabaleshwar, maharashtra, India - Full Time
Skills Needed
Cleanliness, Communication, Teamwork, Attention To Detail, Customer Service, Safety Procedures, Time Management, Problem Solving, Physical Stamina, Organization, Professional Appearance, Adaptability, Interpersonal Skills, Confidentiality, Equipment Handling, Multi Tasking
Specialization
A high school diploma or G.E.D. equivalent is preferred, but no prior work or supervisory experience is required. The role demands physical capability to handle objects and perform various tasks throughout the shift.